Had 4 brand new nokian tires and new wheels I supplied mounted on my Tesla Model Y. Everything was…read moreout of the box- brand new! The shop could not balance the set. I gave the shop a second attempt to balance the setup but they failed. Kevin insisted that there was in issue with my wheels and that he sees it all the time. I went to town fair tire, they checked the roundness of both wheels and tires. Town fair tire discovered one of my wheels was out of balance causing issues. $200 wasted and 2 trips back and forth to pickup my car from this place when their tire machine has issues. Before going to town fair tire I ordered a new set of Nokian tires from Sullivan through their call center and was going to mount the new tires on my stock wheels and tires (as suggested by Kevin). 1 day after placing the order I get a call from Kevin saying not to come in for my appointment I setup with the call center, and that Kevin will call me when the tires come in. Well that never happened, it's been 3 weeks, approaching 4 weeks. I've gotten lots of tire services and inspection stickers done at this location and the Watertown location. I'm taking my business elsewhere now. I would also appreciate a refund since they never got the job right.

My wife stopped in last night because her car kept losing air in one of the tires. It was…read morediscovered that a nail was embedded in the tire tread. The sales rep. told her it was unrepairable and she needed a new tire. He could have one there the next day for $330.00. She called me and I told her absolutely not. The tires are about 2 years old with @10,000 miles. She stopped by the local Shell station this morning and they repaired the tire while she waited for $35.00. Watch out for these guys. Looks like they tried to take advantage of the situation. Not the service I want.

My tire wasn't good to be patched, I took it to a couple of places and was told to get 2 new tires…read morefor over 200 dollars each. Someone recommended tire man and i got a nice used tire of the same stock brand for $50. Service was super fast and no wait. They also do tire patching when it can be patched.

Yesterday I bought used tires for my Pathfinder which seemed like a good deal at the time. I was…read moreextremely disappointed when I got my SUV on the highway and found that I could not go over 60mph without very heavy shaking. I was thinking I got screwed and would have to fork over more money to replace the tires. Fast forward to today, I brought my Pathfinder back to Tire Man thinking that they would do nothing about it. Boy was I wrong! Tire Man took the tires off and spent some time balancing them to perfection! They asked for nothing and fixed the problem without hesitation! I was back on the road in less than 30 minutes, no shaking at all, smooth ride, not worried that made a big mistake. I would highly recommend Tire Man to anyone! Great Experiance!

Classic old time auto repair shop in the heart of historic Salem…read more Recommended highly by my close friend of 50+ years who has been servicing his Subaru's for over 20 years. Ordered an oil change tat went swell but I am not happy that they added a 4 tire rotation ($40) That I never ordered. Not happy about that.

Wonderful helpful and so very knowledgeable. I am very grateful they fixed my flat while I waited…read more Also a short time ago I had an alignment done by someone else and I had to go back twice to the other place and it still wasn't done correctly so I went to Mully's And they aligned my car perfectly the first time. Thank you for having pride in your work!

(WARNING, two gentlemen run this shop if I'm not wrong father and son. don't let the son touch your…read morecar he did all my "repairs") I've been on top of my cars maintenance, first time I went to get tires rotated he did what was needed for cheap. Once I frequented this shop more the more the issues came. went to change my exhaust manifold and going to this shop has been the worst mistake I've made. Spend around $260 to get the new gasket and to install $260 is a generous amount for this repair. I got my car back with no gasket and half of my bolts switched out to old rusted bolts basically got switched out for old car parts. The younger guy tells me he changed my gasket initially I couldnt here the noise of broken gasket but after the second time I started my car the sound was back not sure if he just glued the gasket together or what. But that has been the worst job anyone has ever done even after paying $260 he denied me when I went back to get it fixed with out charge couldn't even get a refund for being robbed for my parts. If you go to this shop make sure the older gentleman attends you and works on your car, the younger kid seems to get work from him sad case for customers

I highly recommend Canal Auto Shop for any of your car repair needs. I called the shop from out of…read morestate today (on a holiday, no less) and spoke with Dee, who graciously allowed me to have my college-aged daughter have AAA drop off her non-working Honda Accord for repair. I explained to Dee what we and AAA thought the problem may be (a bad alternator or serpentine belt) and Dee said they would take a look and have it repaired today. He gave me an estimate over the phone and had the car repaired in a few hours at the exact price quoted. It turns out it was a bad alternator, after all. I am so grateful for Dee and his shop for taking my daughter's car in last minute and ensuring she'd have a working vehicle for her first day of senior year of college tomorrow morning. Thank you for being so kind, helpful and timely with the repair! Will definitely return in the future!

My daughter, who was preparing for an imminent cross-country car trip, suddenly discovered that one…read moreof her tires was reported as low on air. She was unable to fill it up with her compressor. She called AAA, and they were also unable to fill it, so they towed it to Meineke in Beverly. It was near the end of the business day, so she figured they'd get to it the following day. What she didn't know was that the shop would be closed for the following four days. The next morning (before we knew that Meineke was closed), I had called and left a message on their voicemail. Then we learned about the closure, so my daughter started to figure out how to get her car towed elsewhere. However, to my very pleasant surprise, Chris from Meineke called me back. Apparently, he was catching up on some work during the closure, and had a mechanic on emergency standby. I described the situation to him, and he said he'd see what he could do. The next thing we knew, Chris and the mechanic, Paul, had thoroughly checked the bad tire for leaks, checked the valves on all four tires, fixed the valves on two of them, topped off the fluids, and checked and inflated the spare tire in preparation for the long drive ahead. All without requesting any compensation at all, on a day that they weren't even open! This saved my daughter considerable aggravation, time, and money. It was truly above-and-beyond. A heartfelt thank-you to Chris and Paul for helping us out of what was shaping up to be an all-day stress event, and for reminding us that there are such wonderful examples of professionalism and kindness out there.

I had brought my car here a couple weeks ago because I broke down twice in one week. They told me…read morewhat was wrong with my car in full detail. The prices were not nearly as high as I had expected it to be. Staff are friendly. I recommend this place! I will definitely be back for any future needs!!

I bought 2 used tires a few months ago and one tire was no good and the manager took my phone…read morenumber down and said he would get get me a good tire but his warehouse did not have one and I have made several attempts to have them straiten it out but I keep getting the brush off and they obviously are. not going to make good on this matter DO NOT BUY USED TIRES HERE THEY ATE A BUNCH OF RIPOFFS AND I WILL NEVER GO BACK THERE

Great prices and great service, I've used them a few times and they were fast and had great…read moreservice, they didn't speak English well some of them but they are friendly and the office girl is very friendly and she speaks English well, so I would give them a 5 star and I never do

An honest and friendly locally owned auto tire place. Got me in and out within 90 minutes for four…read morenew tires.

My left front tire was low so I stopped at the Tire Depot on High St in Danvers. So close to…read moreChristmas, I was dreading the possibility that I may need 4 new tires. When Peter checked the left front tire he found nothing wrong and he added the appropriate amount of air. He noticed my other tires were lower than they should be, though not as low as the left front one, and he added air to them. When I asked him what I owed he wouldn't take anything! He didn't even charge me for his time. I was so relieved that I avoided a large expense! Eventually, I will need new tires and I will only go to Tire Depot. The honest service I received made me feel confident that this business is one that I can trust, not just for tires but also for any auto repairs I made need in the future. I highly recommend!!!

My son dropped by for a rear wiper blade today. They tacked on and additional $30 to the cost of…read morethe wiper and said it was for "installation". When my son said he'd install it himself they said they could not give him the wiper. Pep Boys is supposed to do FREE installation when you buy the blade from them!!! And there's NO WAY they are prohibited from giving you the wiper blade for self install. Total scammers!

This was the worst experience - please do yourself a favor and NEVER trust this establishment with…read moreyour car. Our car is now more broken than before - we replaced tires and now the entire dashboard won't turn on and everything was perfectly fine before. They also charged $2000 to simply cause more angst and issues - this place is the biggest scam on the east coast.