I went to Discount tire after my oil change appointment at the Jeep Chrysler car dealership on…read moreKings water drive. I needed a spline key for my tires which the dealership stated they had none and therefore couldn't get my tires rotated mind you I just got the car last August from them. Anyways i stopped in discount tire and was helped by a gentleman name Robert. He was really helpful and came out to inspect my tires and found the key I needed . All free of charge. So nice and I'm thankful cause i purchased two keys from Amazon already that didn't work out.

Blown awayyyyyy by their team and service!! I told them I was from Canada just needed a quick…read morereliable fix and they exactly that. Shout out to Steve, Logan and Braxton for their customer service. I had no appointment and they were busy but took me in and I was in and out within an hour. Anyone looking for good service don't hesitate to swing by this location I'm sold. Very clean location they got a little coffee station with tons on parking.

I spoke with Robert over the phone. Even though we did not use them for our van repair, I wanted to…read moregive a review of how responsive they were to my quote inquiry. Since we were traveling through when we hard our van challenges they were willing to accommodate us and get us in their shop the same day. Thank You Robert!

Requested a same day check of my tires and battery for a road trip…read more Checked everything out even though they were very busy. Excellent service. Thank you!

After getting an estimate from the VW dealership of $950, we brought the car in to Muennich for a…read moresecond opinion. I've never been so glad that we did, since it turned out to be a broken bolt and the total was less than $100. Great service, friendly technicians, and we were happy to support a local business.

Honest and reliable service with fair pricing. Very smooth process. Won't trust a vehicle with…read moreany other shop. Kevin is one of the best people you'll ever meet....and he takes pride in his work!

DO NOT GO HERE!!!! 100% SCAM!!!! I purchased four tires, installed, and subsequently alignment…read more Shortly after, heavy vibration. They couldn't figure out what it was, so I took my car to Honest1 in Loveland. Ended up being the rear passenger wheel bearing. The scam is, my tires were never aligned. Upon replacing the bearing, Honest1 had to do a full alignment. Furthermore, the right rear wheel couldn't be fully aligned because the adjustment bolt was seized to the arm bushing. The cherry on top and final dot to connect was that when I picked up my car from Tires Plus, their printer "supposedly" had stopped working and couldn't print of my final alignment measurements. How convenient. But I was assured they were aligned. Absolutely, without question, they took my money for a service they never performed. And boldly lied to my face about it. DO NOT BUY TIRES OR ANY OTHER SERVICES FROM THIS PLACE!!!!!

Amazing service that went above and beyond! My car's battery died around the corner and even though…read morethey were closing up shop, service manager Brian W came to give my car a jump so I could bring it in. Then they were able to get me in and out with a new battery quick and easy. Thank you so much for your help! I'll gladly let people know what a helpful spot this is.

I'm always impressed with Discount Tire wherever we are. I was traveling but in town for a week and…read moreneeded a little minor work so I decided to drop in and get it done. I did make an appointment on their website tool so I was expected. The staff was fast, and attentive and made sure I knew what they did and why. But they made an error. As I started to drive off I could hear a clicking sound that got faster as I sped up like having a playing card on your bike spokes as a kid. And I knew exactly what it was, the tire balance weights were hitting the brake rotors. There was no way to hear it at 2-3 MPH when pulling in and out of a bay. I had not left the shopping center they are in, drove down to the next entrance, and started pulling back in. The young man who helped me ran out the door to see what was wrong and immediately heard the sound. He was quick to apologize and pulled me into an open bay. The manager came out to see what the fuss was and then he came and apologized to me as well. It was a minor fix, they missed that they (another Discount Tire location) had upgraded tires and wheels that were not the stock sizes and put on the stock weights for the original tires. They quickly pulled the tires, reinstalled the correct weights rebalanced the tires, and got me out fast. Other places would have pretended they didn't screw up or try to shift blame. They did not, they owned it, fixed it fast, and were humble and professional about getting me back on the road.

The service provided by Discount Tire went above and beyond my expectations. I worked directly with…read moreMike, who understood my needs and explained my options. He reassured me I would be taken care of to be safe on my road trip. As a last minute appointment, I was impressed that Mike was able to get me new tires in the shop within hours, as well as installed within the hour of them being delivered. The entire team, as busy as they were, were courteous and made time for each customer. Going forward, I would not consider going anywhere else but Discount Tire!

Showed up 10 minutes before close, no on greeted me. When i finally saw an employee i asked for air…read morein my tire not tires just one, and she said the compressors were off for the night. They close at 7 so i know they are still on so i say "you close at 7 no they aren't" and then she says she can put air in my tire. Complete and utter laziness

I'm not sure how this experience could have been better! I went to another Firestone right down…read morethe road, the guy at the desk was very helpful and friendly but couldn't get me an appointment until I had to be out of town but I tried this one and saw the same helpfulness. Every single interaction I had, in person or on the phone, with everyone at Firestone was customer-focused, kind and a huge relief in a very difficult situation. JB gave me a tip on where to look for a rental and Steven talked me through the repair needed and the prognosis extremely well. My life is measurably better having picked Firestone and I have already told people how great an experience I had and recommended Firestone!

Fantastic service at the desk from Tony and Bryan (and Arthur) is an expeditious mechanic that can…read moresimply explain and show you exactly where the issues are on your car. I'm very glad that I came here.

After make a appointment that was a big ordeal at 5pm to get my tire looked at and I had to work it…read moreout to leave work early and lose hours plus like I said had to let my boss know I needed to leave early and I get there and the lady forgot to but my appointment in the system ! Great job team ! It's crazy that this is what y'all do for a living

Fixed my flat. Very professional, courteous, and efficient. Thank you for saving the day.read more

This is the second time I have been here and waited an hour the first time and waited 3 hours the…read moresecond to be told they can't do anything. I understand if you can't do something but to take 3 hours to give me terrible news is anything but ideal.

Unethical. Will LIE and try to SCARE YOU into a sale!…read more My wife took her car here for a promotion they were having that included a tire rotation. Before they started, a service writer named Dalton called her telling her they can't do any work on the tires b/c they're older than 6 years old. He actually told her it was illegal to have tires that old, and that if she got pulled over the police would tow her car and she'd be left stranded. Basically he tried to incite a panic and then tried to pressure her to buy new tires there that day (suggesting the lowest tier options on the phone). She was on speaker and I quickly looked up the Ohio statutes; there is no such law. Also channel 9 did a "don't waste your money" segment about this: https://www.wcpo.com/money/consumer/dont-waste-your-money/tire-shops-refusing-to-work-on-6-year-old-tires. We had the shop finish the other items in the promotion (oil change and filter replacements). When we got there to pick up the car, we talked through the options for tires. We asked Dalton what tires were on the car b/c we didn't know, and he told us they were some crappy brand he didn't even recognize. The brand in question: MICHELIN! So either he's incompetent or this was another lie and scare tactic to try and make a sale. It's a shame we had such a bad experience here this time. They replaced a tire sensor for us a few months prior (tires were still older than 6-years then!) and we had a great experience. It seems the quality of the staff there has taken a turn for the worst. I'd suggest trying another shop or location for more honest service.

Need a flat tire replaced same day, Curtis and team made it happen thanks for the great serviceread more

Called ahead to get get an appointment to have my battery changed out under warranty. They did the…read morejob but it took over an hour and a half. Did not need to take that long.

Bought tires here once which included free rotation. It was always packed and would come before…read moreopening to tire to be first. Many others did the same. Too much of a pain. I switched to tire discounters.