Elsen's Autohaus SAVED THE DAY!! Our BMW stopped working and we were in a pinch on a Friday…read moremorning. We managed to get towed there after calling around and they said they'd try to look today if possible but likely Monday. They called us an hour before closing and told us a walnut had gotten into our car causing the issues!! We were able to pick up the car before the weekend and they ended up not charging us. Thank you for the AMAZING customer service!! Any time we have car issues, we will go out of our way to come back here. Special shoutout to Andrew - thank you again!!!

I will keep this simple. I originally took my 535i to a local BMW dealership for warranty repairs…read more HORRIBLE EXPERIENCE ! Had vehicle towed to Arps and everything from the honesty to the customer experience was great. John communicated with me every step along the way. Even delivered not so good news and explained the why'. Even let me know what to expect in the future. Only place that will touch my Beemer from now on.

Timely and kind! Great communication and saved me quite a bit of money. Definitely recommend.read more

They are very kind and honest. They get you in fast. The quality of work is amazing. They always…read morebeat prices compared to other places. I can't say enough about this place. If it's the first time having your vehicle, they do a full diagnostic. And they found a lot of problems wrong with my car by doing this and I was thankful. They will let you know what needs to be replaced right away and what can wait for a few months.

I recently purchased a 2004 Audi TT Quattro survivor car and knew nothing about it. I contacted a…read morelocal Audi dealership about an oil change and was quoted $300 and $500 for a tune up all over the phone with an appointment date 4 weeks out. Found Scott and Sandy online based on their reviews. That same day I was able to drop it off and not only did they change the oil, but they went through my car's entire maintenance check list and answered my concerns and questions with zero pressure or gouging attempts. They could have told me almost anything as I'd never owned anything but work transportation before. Not only did they earn my trust in their business, but they did the oil change and flushed the brake line for about the cost of the dealerships quote for the just the oil change (and my car didn't need a tune up).

Alpine motors did a air condition system repair on my 2008 Toyota Avalon. They ripped the leather…read moreon my dash fixing my car. They would not admit that they broke my dash or help me repair it Ronald and Amelia bryant

I took my classic Z3 to them to restore the clear coat on my door. I was concerned it would be…read moreobvious the door paint was newer since the car is 25 yrs old. They did a great job matching the color so you can't tell. Highly recommend.

Very good service. Again, minor damage to my rear bumper. They went out of their way to help and…read morekept in contact with me about the loaner car and the repairs. It's a very clean shop. Highly recommend.

One of the best places in town . fair pricing and great work . If you need a repair this is the…read moreplace to go .

I've been using T and J automotive services through out the years. Tom is a great mechanic who is…read morestraight to the point. You may need to call a few times but he helps in any way possible. I've driven cars from the dealerships and had him check them before I buy them, I've even called and asked questions and he's answered. All around I recommend his services.

My experience with Northgate Transmission was outstanding. My daughter attends college in the…read moreCincinnati area, several hundred miles from our home. When she called me to tell me her car wouldn't move I was afraid of the hassle of coordinating a major repair from afar, as well as having to deal with someone I had no relationship with. I Thank the Lord for Mike and his staff. Every aspect of the experience from communication to price was superlative, and handled with the utmost attention to detail. They even washed my daughter's car before I picked it up. I highly recommend Northgate Transmission. I have someone I can trust in Cincinnati now. Thank you, Mike!

One of the most racist establishments I've ever witnessed in CincinnatI. As a black woman I was…read moretreated poorly and I'm sure it was simply due to skin color. Unfriendly. Unprofessional. Treated as if a problem instead of offering assistance.

Rodney and Rob are both amazing service managers who work there.. they are highly competent and…read moretake care of their customers. I got the following preventative maintenance done on my 2013 328i xdrive which has 40k miles on it. Brakes installation, brake fluid flush and full, coolant flush and fill, front, rear differential and transfer case fluid drain and fill..

I found my dream car and it's located 2,400 hundred miles from where I live. The car is 18 years…read moreold. This could be a very risky purchase - there is no warranty for a 18 year old car! After doing my research on EAG I felt confident that the car is being sold from a very reputable car company. So I decided to contact EAG for additional information on the car. I sent an email and hoped to negotiate on the pricing. The car was about 10% higher than what I wanted to pay (compared to other similar listings on the internet). EAG was firm on their price and fully explained why. They are not just flipping cars. All of their cars are get a comprehensive inspection and get a full overhaul to bring the car back to new as possible. My car received about $8-$10k ***retail value*** worth of services and parts (Valve adjustment, oil pan gasket, belts, etc). All paperwork was done through email and FedEx. I was warned that the "rejuvenation" process can take several weeks before I can take delivery of the car. During this process, I received regular updates with pictures. When the car was ready. I booked my plane ticket (San Francisco to Cincinnati). The owner of the company pick me and my friend from the airport. We were treated to breakfast and a tour of EAG. We got an up close and personal tour of museum quality super rare cars (M1, Z1, M3 Lightweight, etc) After the tour, I finally pick up the keys to my dream car! The car was better than I imagined. The doors shut tight. No rattles. Everything felt solid. Everything functioned as it should (wipers, heated seats, AC, sunroof). I cannot believe that this was an 18 year old car. I chose not to ship the car back to California because I wanted to drive cross country to fully experience and bond with my *new* car. About 20 mins into our journey home, the tire monitoring warning and DSC lights came on. I immediately called EAG, and they told me to come back to the shop so they can look at the issue. They found a faulty sensor on one of the wheels and replaced it at no cost. We drove the car for over 2,400 miles, 36 hours behind the wheel, across 11 states, 4 time zones. The car was absolutely perfect and performed as designed. Once again, I cannot believe that this is an 18 year old car. EAG did a fantastic job and I am extremely happy with my purchase. Bottom line: You get what you pay for!

Mr. Transmission is great. I dealt with both Chrises and they were professional and on target…read more They kept me informed, towed my.vehicle to their shop without charge within an hour. If you have a transmission problem, check them out as they are quality people and do quality work at a fair price. Thanks.

GREAT HONEST SERVICE! The owner had given me a price to repair the transmission in my Lexus and…read morethe price was much better the other places. It was repaired promptly but here is the outstanding news the price was lower than he quoted. He said he was able to get the part for lower price and instead of keeping the difference he charged me a lower price! Who does that these days- I will tell you an honest man Chris Hochscheid. I will glad and proud to send him referrals. Thank you, Randy Grimes State Farm Insurance