I had some brake issues with my car. It had sit for awhile. I took it it to JT'S and he quoted me a…read moreprice I asked him if I had the parts would he do them he said yes and gave me a really good deal. My car is a hybrid so I figured it was going to be a crazy price but it wasn't and they did an amazing job for me. I would recommend them to anybody who has mechanical issues go here and save a bit of money. They are super nice and will keep in contact with you through the whole process.

Was in from out of town during Christmas and car was making a lot of rattling noises. I called JT…read moreand he said they don't work on a lot of Subaru's but that I could bring it in and they would fix it if they could. I appreciated the upfront honesty so I brought my car in. JT called a few hours later and said my car was fixed. He knew what the problem was the second he heard the noise. My brother ended up bringing his car in a couple weeks later and JT fixed it too! Very happy with the service and honesty!

Great service for oil change! Michael was a excellent sale agentHe needs a raise Friendly with…read moregreat smile, very helpful and service was less than hour without appointment Big o guys have everything but cupcakes ( like Andy Ford) LOL But the coffee is better than Starbucks

Big O has been taking care of our vehicles for over 14 years. We have a logging/firewood business &…read morethey always are fast & effective with their services wether it be new tires, oil changes on either our gas vehicles (personal) or our diesels, they do fantastic work! I recommend them to anyone that wants good quality tires & maintenance. I purchased some rims & tires from them a couple weeks ago & love how they look on my 2015 Cadillac Escalade luxury ESV. The guys are always helpful & ready to listen. You won't go wrong with this Big O!

Always very helpful Staff very knowledgeable guaranteed to…read morefix it correctly Fair pricing and friendly advice.

Absolute thieves. Do not take your car here if you want actual repairs. These scammers robbed me of…read more2,500 dollars putting in junk parts that I had to pay another thousand to another shop to get fixed. This is after two different mechanics told me I got robbed. No pride in their work. I was given a car back that nearly killed me and other on the road. If you have a family do not trust it to these thieves. I'm currently making a complaint to the better business bureau

I tend to be a fan of the Valvoline Instant Oil Change chain. While I live in Lawrence, I've been…read morespending a lot of time on the west part of Central Indiana due to my father's being in hospice and his passing this week. On my way to his house to work on some pre-funeral things, I noticed the car was driving a bit weirdly. While it was a bit early for my oil change, my car is getting older and I've lately had to get my oil change earlier. Avon is right on the way. So, on the way home from a day of processing belongings and dealing with paperwork I opted to stop in for an oil change. I pulled in behind a car that was already in the bay. This is a two-bay center. To be honest, we were initially looking at a 4-star review. I wasn't initially greeted upon arrival and waited a few minutes. After the car in front was finished, I was motioned in. However, as my visit continued it began to improve quite a bit. I dealt with two employees - not sure of names - a young female (Trinity is on the receipt) and a male. Both were quite friendly and professional. I got the conventional oil change. I had a coupon. I also ended up getting the cabin air filter replaced and two tag lights. I didn't feel pressured. In fact, while a serpentine belt was recommended they didn't have a certified tech for that when I arrived. The visit took longer than usual. They were thorough and had difficulty putting the tag lights back as the bolts had rusted a bit. They also were attempting to reset my oil service light (receipt says this was complete; it wasn't. They couldn't actually figure it out as my 2012 Kia is rather unique. However, I was impressed with how much effort they put into it.). The level of service convinces me to up this to a 5-star review. Yes, there were minor issues. However, I feel these were overcome with quality service, fair pricing (including discounts), and a car that was running much better when I left than when I got there. Ultimately, I was pleased. While I do prefer to get a greeting when I arrive, once the service started everything was stellar and I'm sticking with a 5-star review.

I've been going to Valvoline for a while and have always had good experiences, but my last visit…read moreleft me disappointed. I drive a Kia Carnival and have always brought my own oil filters since I know they don't stock them. They've been doing my oil changes for the past year without an issue. When I went in on Monday around 5 PM, there was no one in the bay, but the person in charge told me they couldn't do the oil change because it was "too hard" and might take 30 minutes. I've never had a problem before, so this was surprising. Honestly, it came across as a lazy mindset rather than a real issue. Unfortunately, I won't be returning.

Adam and his team here are fantastic. The service is always great. Their people are always…read morefriendly. And I can always trust that they're going to do great work. If you want great service and someone who's going to remember your name, look no further.

Came in for a oil change and was greeted so warmly by everyone. They kept me updated through out…read morethe process, showed me my filter without pressure, and checked me out so quick. They even reset the notification on my car. Overall great experience :)

I am extremely disappointed with my experience at Meineke in Plainfield. I originally went here to…read moreget an oil change, as I had a coupon. I thought that they did a good job the first time. I found the mechanics trustworthy and reliable, until I went for my second oil change. When I went in this past week, I was told that I had so many things wrong with my car (which I have only had for a year and had a full inspection and service at the time of purchase) and the cost was ungodly. I was told I have multiple issues with my car that is threatening to my car/safety. I was told that if I did not make a $700 repair (alongside other repairs) to my car, I could be at risk of my car stopping movement immediately and being in significant danger. After a diagnosis like this (about $1400 out of pocket in repairs) I naturally, got a second opinion from a family friend who actually used to work at this establishment. He confirmed my suspicion and told me that they are scamming me out of money and using scare tactics to get me to spend/fix more when it's not necessary. I didn't even believe him at first, as I was told 2 very different things, so I took my car (a Honda civic) to Hare Honda in Avon where I got a third opinion from someone who specializes in these cars, who also confirmed this. I'm extremely disappointed and concerned with the amount of money they were trying to charge me, telling me that my safety is at risk driving my vehicle. I have had mechanics try and up charge me before, which is normal, but NEVER like this. Clearly the new ownership they are under is for the worse. I would advise you to stay away from them, as I don't even trust them to change my oil now. DO NOT trust anything they tell you- they are money hungry and trying to scam you out of money by choosing to use scare tactics! After looking at other reviews, it seems that this is a common theme with them... if you want to feel safe in your car, stay far away from them.

A great location with very professional staff. Sometimes I…read moreget anxious going to car shops to have my vehicle looked at. Meineke in Plainfield gives honest advice without prying or trying to take advantage of you. They always get the job done quickly and are transparent throughout the service.

They are so dependable and conscientious. I know that I can always count on them to tell me the…read moretruth and do the best job for me. Anna is amazing in taking care of so much and we miss her Dad who was the "Best!"

Have taken two vehicles to advanced and had a great experience each time. If it wasn't quiet right…read morethey made sure it was before I left. Anna and Mike were great as well as Lady the office dog.