I am extremely disappointed with my experience at Meineke in Plainfield. I originally went here to get an oil change, as I had a coupon. I thought that they did a good job the first time. I found the mechanics trustworthy and reliable, until I went for my second oil change. When I went in this past week, I was told that I had so many things wrong with my car (which I have only had for a year and had a full inspection and service at the time of purchase) and the cost was ungodly. I was told I have multiple issues with my car that is threatening to my car/safety. I was told that if I did not make a $700 repair (alongside other repairs) to my car, I could be at risk of my car stopping movement immediately and being in significant danger. After a diagnosis like this (about $1400 out of pocket in repairs) I naturally, got a second opinion from a family friend who actually used to work at this establishment. He confirmed my suspicion and told me that they are scamming me out of money and using scare tactics to get me to spend/fix more when it's not necessary. I didn't even believe him at first, as I was told 2 very different things, so I took my car (a Honda civic) to Hare Honda in Avon where I got a third opinion from someone who specializes in these cars, who also confirmed this. I'm extremely disappointed and concerned with the amount of money they were trying to charge me, telling me that my safety is at risk driving my vehicle. I have had mechanics try and up charge me before, which is normal, but NEVER like this. Clearly the new ownership they are under is for the worse. I would advise you to stay away from them, as I don't even trust them to change my oil now. DO NOT trust anything they tell you- they are money hungry and trying to scam you out of money by choosing to use scare tactics! After looking at other reviews, it seems that this is a common theme with them... if you want to feel safe in your car, stay far away from them. read more

A great location with very professional staff. Sometimes I get anxious going to car shops to have my vehicle looked at. Meineke in Plainfield gives honest advice without prying or trying to take advantage of you. They always get the job done quickly and are transparent throughout the service. read more

Unfortunately, I brought my car in with 1 issue and left with about 5. Nothing was fixed, they said 5 hours and then kept my car for a couple of weeks. I would've loved to talk to them about this but they don't seem to find any interest in returning my call. I had another shop review the work who saw my car before I dropped it off to them and $1700 later, meineke still didn't solve anything. Nice people but genuinely upset about why they would scam someone like that! Definitely would go elsewhere if you want to feel safe in your car! read more

Steve, super helpful and neighborhood friendly. I pulled into their lot to take a work call and after some time in the car he came over to see if I needed assist. If I lived in the area I might have became am instant customer! Thank you Steve. read more

I am very dissatisfied with the performance of engineers at this center. I took my daughter's Chevy cruise there for check engine lights and paid over $2000. They were still not able to fix the issue. They only resulted to frustrating me by asking me to bring it and keep the car for a week at each time without doing anything. They lied a lot, they were getting parts on ebay after taken $1000+ for catalytic converter and O2 sensors. They are bunch of fraudulent people, be aware. read more

Car repairs took longer than expected. Took my vehicle in for a 9am appointment Saturday to get my brakes fixed. Took a little over two hours to get the report for what repairs needed done (which I approved within 5 minutes). Called the shop around 2:16pm and was told to come by at 3:30-3:45pm to pick my car up as it would for sure be ready. Took a Lyft there only to be told it wasn't done and they were closing for the day and would be done with it on Monday. Had to arrange transportation to work on Monday and collect my car after. They knocked off 10% on parts which still didn't cover the extra Lyfts I had to take on Saturday (let alone Sunday and Monday). Overall a pretty expensive repair that took a lot longer than expected to get done. The repairs seem like they were done well. I would just keep this in mind before having work started there. read more

Meineke Car Care Center in Plainfield, IN has given me great service and advice while being very professional. They kept me updated and their pricing is good. I will always call Andrew for all my Subaru Crosstrek needs. Superior rating! read more

Meineke South Plainfield is the best...The owner was so kind and patient and helpful with a problem with the installation of our LED headlights read more

The starter went out on my car and I took it to Meineke Car Care Center in Plainfield, It's a relatively new store and I spoke with Brian, there is no way I could put into words with how happy I am they treated me like an old friend, everyone here was so super nice and accommodating. Meineke also has a free tow service with their rewards program. If you ever have anything you need done to your car I recommend you go here and you will not be disappointed! Honestly I don't take the time to write reviews but there's no way I could pass up telling everyone how happy I was with this company's service, if I could give them 10 stars I WOULD! Thank you Brian and Meineke! read more

I came in with a car I could drive and got an expensive "repair". Pulled out of the shop and drove for 10 minutes for the same "repair" to render my care not able to drive and stranded on the side of the road waiting for a tow truck. Now that my car is "fixed" (again) they don't offer anything but an oil change in return for a "repair" that could have put me in a dangerous spot. How am I supposed to drive my car comfortably and trust that the repair will hold and I won't be stranded again? read more

I took my car in just for one thing, and as I sat in the waiting room for almost 2 hours....thinking they were fixing my car, they found 3 additional things wrong with it! I appreciate the thorough assessment, but no one whats to hear more bad news. Just fix what I request. Still worked with a nice staff. read more

I used to like coming here, but based on my most recent experience, I won't be back. I handed my keys and coupon for $19.95 oil change to the guy, who might have been the manager. He informs me that my car uses full synthetic oil at $69.95, crumpled up my coupon and threw it away. The previous 2 oil changes I've had here, synthetic oil was never mentioned or recommended. Even oil changes at the car dealer, they've used standard oil. I wasn't in the mood to argue, so I agreed to it. After a few minutes, they come in with my air filters and give me the "Geez, lady, this looks awful" guilt trip to get me to replace those. My car is only 2 years old with 19k miles. I don't drive in dusty conditions, and even the owners manual recommends replacing at 3 yrs/36k miles, so this was a money grab at this point. The final straw was that they didn't even bother to check the pressure in my tires, otherwise they would have noticed one tire was 5lbs lower than the others. I guess that's because they couldn't make any extra money off of me by airing up my tires. read more

I stopped in for a quick oil change, and the guys at Meineke went above and beyond. This specific franchise is tops in customer service; from my initial phone call to walking out the door, I felt comfortable every step of the way. I appreciated how the team members took time to explain what was wrong in layman's terms and even went as far as to tell me, "This needs to be fixed right away, but this other thing could wait a while". As I waited for my repairs, they offered to drive me anywhere close by to kill some time. The prices were fair, but I will keep coming back mostly because they've earned my trust. *Side note* The location is tucked away and easy to miss read more

Loved the service at this Meineke. I've gone to others for my oil changes but I'll definitely come back here. They don't try to haggle you into spending more than you absolutely need which is appreciated. read more

As usual, Nick was phenomenal. Greg and Darrell stayed very late to work on my car because they knew how important it was to me to have my car fixed so that I could get to work. Nobody asked them to do that, they took the initiative and did on their own. The customer service is second to none! I will always bring my car here for any repairs or maintenance. read more

I've never had a good experience here and I regret continuing to come here. I've had lug nuts left off of tires, noises start after services, hours waiting while walk ins get ahead of me, no masks or hand sanitizer during a pandemic and terrible customer service. I will not be returning. read more

The guys are always nice, professional. Cute, too. And, they hired a woman technician! Yeah!

Low rating due to customer service! I am a veteran , was third person in line... WTH already 20+ cars went ahead of me! I have lots to do today than to sit here and be treated 2nd class to all the MEN veterans coming in! read more

I took my car in at 8:30 for an oil change with a quoted service time of 30 minutes. They kept my car for 3 hours, half of which I was sitting in their uncomfortable waiting area directly in front of the service manager, who said nothing about the ridiculous wait. I didn't say anything, thinking it was a bad day or something, then got home and opened an email with a lengthy inspection report complete with photos from every angle of the car. This was unwanted and unauthorized, and caused me to miss a lunch I'd had planned for two months with an out of town friend. read more

Don't go here. This has been my regular place for oil changes and I also had my brakes done here. My husband felt they overcharged, but I wasn't sure. Recently, ownership changed and I had my husband's car in for an overdue oil change. They recommended an air filter change and showed his current one looking gross, so I said go ahead even though that is usually something I will pass on and that we will take care of ourselves. The next time my husband used the car, he commented that now when you used the heat fan, the sound was VERY loud. I had planned to bring it back in, but we simply couldn't find the time. This time, I made an appointment to get my oil changed for this morning. Due to work constraints, I wasn't going to be able to make my morning appointment so I called in to see if I could bring it in later today or should reschedule for another time. They rescheduled me for 1 pm and I arrived at 12:30. About 1:30 I noticed that my car was outside, so I thought that perhaps they were getting ready to check me out. I stood up to get in line to check out and told the owner that my car was out there. It turned out that they hadn't even gotten to my car yet. That was about 1:45 pm. So, I left and won't be returning. My time is valuable and if they don't have the time to fit me in or there will be an unusually long wait then they need to communicate that AHEAD of time. Now I missed valuable time with my children, time doing other things, and now I have schedule somewhere else to take my car in. Basically, they don't want to do the $19.95 oil changes and they will make you suffer for it. Well, suffer this: bye!bye! read more

I really like this location. I've been to nearly every Meineke in the Indy area and some are average some are terrible (see Emerson ave.). This one was by far the best. The service salesmen are extremely nice and they actually take pictures of everything that they inspect and explain to you each item that may need attention and they can explain why. Mike even drew me a picture of how internal brakes work to show why I would need them cleaned. This is now my permanent location of choice even though there are 5 closer locations. read more

Excellent customers service at this location, we bring all our vehicles here to be serviced. Greg and Nick spend the time with me to explain everything they have done, its the ONLY place my husband will allow to service our vehicles. read more

I took my car in because the a/c didn't work. They charged me $250 to refill the freon. After 3 hours of waiting, they call me back to tell me that my compressor and condenser needs replaced and I also have a leak in my power steering, pump replacement was necessary. Est: $1,500 to fix. I took my car to a Lexus dealership for a 2nd opinion and paid another $250 to refill the freon, this time with dye so they can see any leaks. Turns out a $5.99 seal was leaking. Compressor and condenser works fine and so does my a/c. Also, didn't have a leak in my power steering. Although the staff was very nice, they didn't have a clue about my car. read more

I made an appt for 2pm and the got to it at 3. At 3:30 the said brakes would be done by 4. 5:12 they said they need to order brake pads for the front. I need to come back. I'll come back to finish this job but never again. read more

A service center that operates with the upmost integrity. I recently took my wife's vehicle in for a number maintenance items and walked away truly believing I experienced incredible customer service. A tip of the hat to the guys at Meineke in Plainfield. read more