I am thankful for these folks being available while my wife was traveling. The check engine light…read morecame on while traveling, and the concerns elevated. My wife called me with the news, and I was concerned that during the holidays, service and parts resources would be limited. I was able to get a fix on my wife's location and immediately reached out to local repair shops, only to find, as expected, that many were closed for the holidays. Dynamic answered the call and provided the most needed assistance. My wife arrived at the location an hour before opening. Once the mechanics arrived and opened the doors, they quickly evaluated my wife's car. The tension in the situation was relieved when the concern was identified and its severity reduced. We cleared the EVAP system error code, and my wife continued her journey home. There were some complications with administering compensation for the services, but we worked them out.

Quick, affordable, and quality work. Not to mention, great customer service! I highly recommend…read morethis place.

Hazel and team took care of my car with great speed and care. Pricing is fair and they were happy…read moreto provide all information you could be looking for. I would not hesitate to bring my car back here.

Did exactly what was needed, explained exactly what was done. Price was great. Service was…read morefantastic, from the front desk, she was fantastic and u persuading of my situation, and the work was phenomenal. Would recommend to anyone needing oil change to engine change.

This was my first time visiting this shop. I went in for a transmission leak. I was happy to hear…read morethat my F-150 was not in need of a major repair. I had my transmission fluid and filter replaced as well. They got it all done in one day. They did honest work for a reasonable price. I would not hesitate to go back.

2 Stars for incomplete. I filled out their on-line appointment request and waited 6 hours. No…read moreresponse. I called and mentioned I'd filled out an on-line request. I was told someone will call me back. I waited a day a and a half. No response. I'm done.

I was shopping an AC replacement for a 12 year old car and kept getting quotes worth half the…read moreresidual value of the car, in mid May I wanted a working AC system, but didn't want to improve an old car 50% for intermittent summer use. Carmel AG came back with a price I could live with, got it done in one day, and Will is one of the nicest guys on the planet. Going forward, I won't use anyone else.

From the owner: At Carmel Auto Repair, we specialize in fast, honest, and reliable vehicle repairs with a focus on…read moretrust, transparency, and long-term customer relationships. Whether you need a quick oil change or full engine diagnostics, we treat every car with care and every customer with respect. Here’s what makes us different: ASE-Certified Technicians – Our experienced team has serviced over 10,000 vehicles with accuracy and dedication. Same-Day Service – We prioritize speed without sacrificing quality. Most repairs are completed the same day. Free Diagnostics – Get upfront, transparent estimates with no pressure and no hidden fees. Complete Auto Repair – We handle brakes, suspension, A/C, electrical systems, hybrid vehicles, transmissions, and more. Hybrid and Electric Expertise – Specialized in diagnostics and repair for hybrid and EV vehicles. Clear Communication – We explain everything in plain language, so you understand exactly what your car needs. Comfortable Waiting Area – Relax with Wi-Fi and refreshments while we work on your vehicle. Locally Owned and Operated – Proudly serving Carmel, IN with a commitment to community and quality. 2-Year Warranty on Parts and Labor – Because we stand behind the work we do. If you're looking for a repair shop that delivers real value, real service, and real results, Carmel Auto Repair is the team you can count on. Book online or call today to experience the difference.

Our car had a flat tire, and we had it towed to Pete's. We received via email a quote that was…read morealarming for several repairs that seemed expensive and urgent. After calling them to ask what was happening, the owner got on the phone with me to explain the suggested repairs, apologized for sending the communication without calling first, and took care of the tire. We got the quote for the repair, and it was more than a standard tire and balance, but we were okay with it. Although this was a stressful experience, I was pleasantly surprised that the owner acknowledged the poor and confusing customer service and was willing to learn from the experience and make it right. This is rare.

On January 8, 2026, I brought my 2017 Mercedes-Benz E 300 to Pete's Service Center. The previous…read moreday, I called to discuss the issues I was having so they could repair them. I informed them that the automatic transmission would return to park when trying to shift to drive, and that it required several shifts before the transmission would skip to 3rd gear, after which the vehicle would run. I also informed them of an airbag malfunction message that appeared upon startup. I was told that they could fix those issues and bring the vehicle in. The next day, Pete's called, saying I needed a new transmission costing $14,000. I paid their service charge and retrieved my car. Pete's advisor, Brad Wilkerson, printed a four-page invoice with no repair information other than the transmission estimate of $13,395.90. An emailed invoice only showed photos of my vehicle. I brought my car to Mercedes-Benz of Indianapolis on January 14, 2026, requesting the same repairs I wanted from Pete's Service Center, and the 100,000-mile scheduled maintenance. Later, the Mercedes advisor told me their total cost would be about $6,000.00. I picked my vehicle up from them on January 21, 2026, and it runs well. I received text messages from Pete's on January 23, 2026, and February 9, 2026. The February 9th message said, "We made some recommendations for your 2017 Mercedes-Benz that you haven't taken care of yet." On February 13, 2026, I went to Pete's Service Center to tell them they did nothing to my vehicle to warrant a $212.09 charge. Also, I informed them that the Mercedes-Benz dealership repaired my transmission and much more for less than half the cost that they were asking. The advisor said, "We don't repair transmissions, only replace them with a used one." When I asked about the airbag error message, the advisor said, "We don't work on airbags." I told him that I would not have brought my vehicle if they had told me that in the beginning. I asked why they were texting me. The only "recommendation" they made was to replace the car's transmission. The person I spoke to offered a free oil change, which I declined. After I visited them on February 13, they sent what appeared to be comprehensive diagnostics to my email. I believe these were fake. Pete's Service Center is a dishonest business and should not claim it can repair Mercedes-Benz or other vehicles.

My car had been making front end noises that scared me to drive it. I dropped my car off at my…read moreneighborhood auto shop, JTM Auto and it was completely done by 4:30. Tom checked out the noises I pointed out and told me my brakes were installed improperly, were worn down and needed to be replaced. He changed my oil and belts and called to let me know that it was ready. My car is now safe to drive and I was super happy to pay less than $400 for everything! Before you take your car to a dealership or a high priced chain, be sure to see JTM Auto for a quote first. Everyone needs a good mechanic they can trust. This is a no frills, no nonsense (no cozy waiting room) small business. Thank you Tom for your continued commitment to your craft and love for our SoBro neighborhood!

Great shop here! Smart, skilled and no BS. Very thorough inspection process, with a high level of…read moreexperience, identifying root cause without replacing unnecessary parts for quick and cost effective repairs. HIGHLY RECOMMENDED.

Daniel was wonderful. He kept us updated on our car needs and answered all of our questions. They…read moregave us recommendations for future service including pricing and options for savings. We plan on taking all of our cars here for maintenance

Been looking for a service location that could reliably do it all for my Jaguar XJ. They did the…read morescheduled 70k mile servicing for the ZF transmission. Preventative maintenance. And they were able to tackle other items on my list-replacing HID bulbs and others that had burnt out. Prompt, Good communications and excellent service. My "cat" has found its mechanic. They installed some caliper covers as well. Recommended.