Alex has been hands down the best mechanic experience I've ever had. I originally ended up here…read morebecause my car was misfiring, and it was the only mechanic I could make it to without getting towed, and I'm so happy I did. Since then, Alex and his team have helped me with just about every issue my car has thrown at me. New tires, oil changes, spark plugs, a valve cover gasket, and even this morning, an issue with my radiator. They are so much more than just a tire shop! Their pricing has always felt extremely fair, and I've never felt pressured into doing unnecessary work. Going to a mechanic can sometimes be intimidating, especially when you're worried about being overcharged or taken advantage of, but I have never felt that way here. Alex is always straightforward, helpful, and genuinely seems to care about getting you back on the road without charging you an arm and a leg. I'm honestly so grateful I happened to find this place when I did. I wouldn't want to take my car anywhere else. Highly recommend Alex and his team!

Hello i want to say thank you to Alex tires for all the work they have done on my 2011 F150 Red the…read morework that has been done from Brakes to a very bad coolant leak that was causing my truck to over heat. The team is very helpful and understanding and not trying to scam customers with try to sell them parts they don't need. Thank you Alex tires I greatly appreciate you all. And God Bless

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

Had a tire fixed in record time 10 mins Great service and…read morefair price I would recommend Ramos

I stumbled across this place while washing my truck across the street on Saturday, after inquiring…read morewith them about doing a brake job on my work truck "Ram 1500" they told me they could do it on Sunday in the morning, so here I am. After inspecting my brakes, they came to the conclusion that I needed two rear rotors and rear brakes and that my front brakes had some life left on them. I asked them to just replace them all and was quoted.$740. DEAL Not only did I think the price was fair, but I admired the professionalism and organization within the shop. It's small independent neighborhood automotive repair shops like this that I prefer to do business with. They care about their reputation and genuinely want to provide a service to their community that can be trusted,,, this is based off my first impression of them. Whenever you are looking to put new tires on your vehicle or have other service done to your vehicle, I highly recommend stopping in in consulting with Ramos Automotive before going anywhere else, I suspect you will not be disappointed in the service they provide at the affordable price.

Excellent service Thank you guys, I have been using for 5…read moreyears and always excellent results

I had an emergency tire situation and they helped me very quickly with the best price available…read more They are very professional and very helpful, highly recommend.

tl; dr great all around. I'll be back…read more Requested quote for mount and balance for 4 wheels using some extra tires I had lying around and Cleo responded quickly. Price was good. I was unfortunately late by 30 minutes, so I waited for two people (I think they both had alignments too?). However I was out by 90 minutes from start to finish. I think they spent about 30 minutes or less on my car which is pretty fast from my experience. They didn't scratch the rims (19 inch staggered wheels like rear 255/35R19) They used torque wrenches. Tires are well balanced using hunter road force balancer and I didn't notice any wobbling or roaring. I'll be back and on time for my other cars :)

Updating my review because this shop really earned it…read more I came in just for a tire check, rotation, and balance. The team went above and beyond -- they inspected both front and rear brakes and made sure everything was safe. They even replaced my old lug nuts with new ones to ensure proper torque and safety. Cleo and his crew are thorough, professional, and honest. Solid pricing, great expertise, fast turnaround, and excellent customer service. If you need tire service, brake inspection, or a trustworthy shop in Santa Ana, this is it.

Outstanding Service from a Trusted Local Shop!…read more I had four new tires installed along with new front brakes and rotors at Patterson Tire in Santa Ana, and the experience was top-notch from start to finish. The shop has been a trusted part of the community for years and it's easy to see why. Albert, the owner, personally greets every customer who walks through the door; something you don't see often these days. His warm welcome and genuine care set the tone for the whole visit. The team was professional, efficient, and honest, with no pressure or upselling; just solid work at a fair price. My car drives like new again, and I feel confident knowing the work was done by a shop with such a strong reputation in the community. Highly recommend Patterson Tire for anyone looking for reliable expert auto service and values a friendly, neighborhood vibe!

This establishment is 8 1/2 miles from our house but my husband would rather take our Suburban here…read morethan finding a place closer because of the awesome service he receives from Patterson Tire. Albert provided great customer service and the mechanic provided clear and precise diagnostic.

By far best experience buying tires. Called in on a Thursday and Hugo helped me out with getting…read morenew tires and a front leveling kit on my F-150 over the phone. Came into the store on Saturday and everything was done in about 3 hours. They even installed some rear shock absorbers for me at no cost!! Hugo also gave a great deal that I couldn't pass up. Will definitely recommend this place to everybody! A++++

Ordered a set of tires that costed $1200 for just two tires. For about two months I had issues…read moredriving the car with wobbling and issues with alignment issues. 3 alignments later to find out it wasn't anything to do with aligment but had to do with the fact that they sold me tires with a date of expiring in 2018. I tried to resolve the issue with them but it was as if I wasn't a concern. No calls backs No concern at all. They proceeded with telling me I have to go through the manufacture rather than them rectifying the issue. This is poor customer service and if you ask me fraud. I'm a pretty reasonable guy but this could have been handled differently . The sad truth of running a business incorrectly and lack of customer service.

This is for Stress-Free Auto Care, (formerly Becker). I…read moreneeded an oil change and quick inspection of my tires for rotation if needed. As a previous customer of the business location, I tried Stress-Free and I was impressed. They sent me a link to the inspection, all questions answered via mobile, perfect for my busy schedule. I dropped my car off expecting it to be 2 or more hours, but they were finished in just over 45 minutes. The price was cheaper than the dealership, so I will be back! Very polite service manager.

I took my vehicle to Becker Tire now Stress Free Auto Care expecting routine, professional service…read more Instead, I experienced carelessness that led to serious damage and a complete refusal to take responsibility. I dropped my truck off on Saturday, March 14th at 9:00 AM. Around 2:30 PM, I received a call that the four tires I requested to have replaced was ready for pick up. After paying $1,061.57 for the tires and labor, I drove off the lot only for my truck to begin violently shaking, forcing me to pull over immediately. I contacted my husband, who came to assist, but the truck was undrivable. I returned to Stress Free Auto Care and explained the situation. At that point, my husband was already waiting for a tow truck. Instead of addressing the issue, we were told they were closing and would not inspect the vehicle until Monday. I could hear the mechanic complaining that he was tired and didn't want to wait around when the manager went to speak to him. I specifically asked if anyone actually drove my truck to test it and was told no they did not road test it. Obviously. Due to the poor customer service and urgency of the situation, we had the truck towed to Toyota of Orange. After inspection, we were informed that the lug nuts had been grossly over-tightened, three were broken and one was missing entirely. This was not a minor mistake; it caused significant damage to the wheel components and created a serious safety hazard. Proper torque is a basic standard that any competent shop should follow, yet it was clearly ignored. No one from Stress Free Auto Care contacted us at any point the following week. After Toyota kept the truck for a week and a half, we were left with a repair bill of $3,332.03. My husband sent a certified letter to Stress Free Auto Care, including documentation of the damages and requesting reimbursement. The manager eventually responded, offering to reimburse only the cost of the tires without acknowledging the additional damages or expenses incurred. As a result, we have filed a lawsuit to recover our losses. I strongly caution anyone to use Stress Free and to choose a business that values safety, accountability, and professional standards.