Adrian did a great job on a pre-purchase inspection and going over the report with me on the phone…read moreand answering any questions I had. The report itself was very detailed with pictures, and he noted anything that was amiss. As I had a short time frame, was important, he was able to go onsite to the dealer in Beaverton the next day, showing up punctually for the appointed time, and conducted a 2 hour inspection including a short road test as well.

I have written a review of Daniel's work 2 years ago, and want to renew it:…read more He has now inspected 5 used cars for me and my wife, and his work is thorough, quick, accurate, and completely reliable. He looked at one and called us and said "Walk away from this one", and told us in detail why. That call alone probably saved us thousands, and great inconvenience. He looked at another, told us exactly what was good and bad about it; we bought it; and he seems to have been entirely accurate. For details, see my 2019 review. We are *not* car people -- we have a very modest understanding of what to look at in buying a used car. But his work has made our decisions far more comfortable. I cannot recommend him too highly -- and this is based on 5 different inspections, over two years.

Orion helped me dodge a huge bullet with a car I was thinking about buying. From what the…read moredealership told me about the car, and all the pictures of it online, it looked clean. The inspection told a very different story. Orion told me all the issues it had and gave it to me straight that the car itself was unsafe to even test drive in it's current state, as it had bits of metal showing in the oil among other major issues. I would've otherwise spent more money fixing the car than the car itself was worth had it not been for the knowledge I gained from the inspection. As for pricing goes, it is pretty competitive for the area, and with the background knowledge and passion he has for anything automotive-related, I don't think there is a better guy to have do a pre-purchase inspection for a used car in the Portland area.

When my (first and only) car got t-boned and totaled, I had no idea what to do. Predatory used car…read moredealerships and navigating insurance claims intimidate me. Thankfully, The Car Friend exists! I cannot recommend this Car Buying Coach Service highly enough. Orion helped me on every step of this complex process. If I didn't have his services, I probably would have bought an exact replacement for my old car. Instead, he: * listened to what I WANTED in a car (not just what I saw advertised) * introduced me to 8 newer models I didn't know existed * helped me navigate common Craigslist & used dealership scams * physically inspected the cars I fell in love with, and ultimately *helped me negotiate a great vehicle at an honest price that left both me and the seller feeling like we both won.

I called Alex and he came out and gave me a really good price to fix a 2002 Toyota Camry that had a…read morebad alternator and a broken tensioner. Alex was super patient. This guy easy to work with if you're looking for someone that really knows what they're doing is hard-working shows up on time doesn't leave till the work is completely done. Hundred percent recommend him very easy to work with really chill guy. Alex really knows his parts and is great at diagnosing cars. He also speaks Russian if that helps. He's also very professional

Unprofessional coordination and poor communication. The…read morequality of the mechanical work itself was decent, but the overall experience was extremely frustrating due to poor coordination and unprofessional behavior. I was asked to meet so parts could be picked up. I was sent a Google Maps location, drove there, and waited--only to be asked where I was. I was then sent a second location, which turned out to be 18 minutes away, after I had already spent about 20 minutes driving to the first spot based on the information provided. Instead of acknowledging the confusion, I was told that the situation was a waste of time and that I should find another mechanic. This was after I had already rearranged my schedule and made the effort to meet based on his directions. The lack of consideration, poor communication, and dismissive attitude were very unprofessional. Coordination matters just as much as technical skill, and unfortunately, this experience fell far short in that area.

They worked with me and they were honest they were brutally honest at times they would show me…read moredestroyed parts that needed to be repaired and they would give me an honest opinion opinion of what certain parts would cost in the future. I have a car that no longer has produced in America so to hear that and for them to work their magic that was amazing. Definitely recommend them. They know their stuff.

The team here is excellent! The front passenger side window in my 2008 Kia fell off its track the…read moreevening before and the folks here were able to fit me in the very next morning. José was quick and transparent with the work he was doing, and the shop offered a comfortable seating room with amenities while I waited. Once my car was done being worked on, the tech José and the manager Jeka made certain to explain what was going on with my car (power window regulator was bent) and what my options were before I authorized any additional work. I opted not to proceed with replacing the part since I'm likely replacing the car soon and did not feel pressured at all to change my mind. The window was placed back on track and José was great advising me how to proceed with the window moving forward to keep this from happening again. Great atmosphere and a wonderful team with a lot of knowledge!

Arron was awesome showed up on time and fixed the problem in no time at all! Strongly recommend…read morethis company

Worked with them for a prepurchase inspection…read more Good: - fast and clear initial communication, straightforwards - very quick to schedule, same day - friendly and easy going - provided photo of an axle leak issue that otherwise nobody had caught Not too good: - as other reviewers have noted, they weren't responsive with followup questions - Expect to get a verbal rundown of inspection results and nothing further in writing, despite what they say - Missed a small oil leak from front crankshaft seal that dealers were aware of and I had also seen evidence of during my own cursory inspection. But it's possible it'd been cleaned up before they arrived... - Mechanic arrived at dealership more than two hours late and I received no notification about this, and my calls asking for an updated ETA were dropped From time of mechanics arrival to when I received findings, the inspection took between 30-45 minutes including a test drive.

For the last few years this is my go to service shop. They have always been fair and have worked on…read moreseveral of my vehicles as well as my kids.

Easy quote work came back under the quoted price. Upfront and honest service, we'll be using these…read moreguys again! Nice to find a knowledgeable and honest service locally!

Great service provided by office staff and by Dennis. He was able to fix the brakes sensor problem…read moresame day and got my son back on the road! Not very up-to-date on technical costs but for a mobile service I think their pricing was very good. Would def recommend!

owner is committed to quality work. And he stands behind the work. Was able to have him visit my…read morehome to get the repairs done, and a road test for an affordable clear price up front.

Professional, friendly, helpful. I had a very positive experience working with Ian. I purchased a…read more2004 Buick from him with over 170k miles. He had documentation for everything, explained the repairs he had done, and explained the history of the vehicle. He was patient and flexible with logistics (picking me up from The Max station) and payment (waiting for my payday after a small deposit). I've had it looked at by two mechanic shops and it's a very clean car. It's been a very reliable daily driver for nearly two months now. The price was fair. He gathered all the documents I needed to take to the DMV, put them in an envelope, and explained exactly what I needed to do to get the car registered. A+

Ian was very communicative and easy to work with. He worked with us to find a car that met all of…read moreour criteria and to ensure it was in good condition. Made the process of buying a used car super streamlined and stress-free. Highly recommend this dealership.