Great service provided by office staff and by Dennis. He was able to fix the brakes sensor problem…read moresame day and got my son back on the road! Not very up-to-date on technical costs but for a mobile service I think their pricing was very good. Would def recommend!

owner is committed to quality work. And he stands behind the work. Was able to have him visit my…read morehome to get the repairs done, and a road test for an affordable clear price up front.

They worked with me and they were honest they were brutally honest at times they would show me…read moredestroyed parts that needed to be repaired and they would give me an honest opinion opinion of what certain parts would cost in the future. I have a car that no longer has produced in America so to hear that and for them to work their magic that was amazing. Definitely recommend them. They know their stuff.

The team here is excellent! The front passenger side window in my 2008 Kia fell off its track the…read moreevening before and the folks here were able to fit me in the very next morning. José was quick and transparent with the work he was doing, and the shop offered a comfortable seating room with amenities while I waited. Once my car was done being worked on, the tech José and the manager Jeka made certain to explain what was going on with my car (power window regulator was bent) and what my options were before I authorized any additional work. I opted not to proceed with replacing the part since I'm likely replacing the car soon and did not feel pressured at all to change my mind. The window was placed back on track and José was great advising me how to proceed with the window moving forward to keep this from happening again. Great atmosphere and a wonderful team with a lot of knowledge!

Arron was awesome showed up on time and fixed the problem in no time at all! Strongly recommend…read morethis company

Worked with them for a prepurchase inspection…read more Good: - fast and clear initial communication, straightforwards - very quick to schedule, same day - friendly and easy going - provided photo of an axle leak issue that otherwise nobody had caught Not too good: - as other reviewers have noted, they weren't responsive with followup questions - Expect to get a verbal rundown of inspection results and nothing further in writing, despite what they say - Missed a small oil leak from front crankshaft seal that dealers were aware of and I had also seen evidence of during my own cursory inspection. But it's possible it'd been cleaned up before they arrived... - Mechanic arrived at dealership more than two hours late and I received no notification about this, and my calls asking for an updated ETA were dropped From time of mechanics arrival to when I received findings, the inspection took between 30-45 minutes including a test drive.

Orion helped me dodge a huge bullet with a car I was thinking about buying. From what the…read moredealership told me about the car, and all the pictures of it online, it looked clean. The inspection told a very different story. Orion told me all the issues it had and gave it to me straight that the car itself was unsafe to even test drive in it's current state, as it had bits of metal showing in the oil among other major issues. I would've otherwise spent more money fixing the car than the car itself was worth had it not been for the knowledge I gained from the inspection. As for pricing goes, it is pretty competitive for the area, and with the background knowledge and passion he has for anything automotive-related, I don't think there is a better guy to have do a pre-purchase inspection for a used car in the Portland area.

When my (first and only) car got t-boned and totaled, I had no idea what to do. Predatory used car…read moredealerships and navigating insurance claims intimidate me. Thankfully, The Car Friend exists! I cannot recommend this Car Buying Coach Service highly enough. Orion helped me on every step of this complex process. If I didn't have his services, I probably would have bought an exact replacement for my old car. Instead, he: * listened to what I WANTED in a car (not just what I saw advertised) * introduced me to 8 newer models I didn't know existed * helped me navigate common Craigslist & used dealership scams * physically inspected the cars I fell in love with, and ultimately *helped me negotiate a great vehicle at an honest price that left both me and the seller feeling like we both won.

Professional, friendly, helpful. I had a very positive experience working with Ian. I purchased a…read more2004 Buick from him with over 170k miles. He had documentation for everything, explained the repairs he had done, and explained the history of the vehicle. He was patient and flexible with logistics (picking me up from The Max station) and payment (waiting for my payday after a small deposit). I've had it looked at by two mechanic shops and it's a very clean car. It's been a very reliable daily driver for nearly two months now. The price was fair. He gathered all the documents I needed to take to the DMV, put them in an envelope, and explained exactly what I needed to do to get the car registered. A+

Ian was very communicative and easy to work with. He worked with us to find a car that met all of…read moreour criteria and to ensure it was in good condition. Made the process of buying a used car super streamlined and stress-free. Highly recommend this dealership.

I found Tom Dwyer Auto via raving reviews on Reddit and decided to give them a shot to try to…read morediagnose the source of my water leak. I also added a comprehensive exam (which they offered at a discounted rate) for them to look at my car as a whole and to let me know what things might need repair now and in the near future. They were able to see my car within a week of me reaching out for an appt, and they only kept my car for ~5 hours. They tried everything they could to find the source of my leak, but when they couldn't, they referred me to Liberty Water Leak, who was fantastic and found the sources of my leak and water damage within a few hours. With the comprehensive exam, they listed each item that needed repair and were not pushy AT ALL. They also answered all of my questions, yes... even the dumb ones. There was an oversight where my wiper cowlings were not installed correctly, so I did leave an honest review on SureCritic saying that I wasn't sure if I'd trust them with further repairs due to that mistake. Within a week of posting that review, the shop called me to apologize and discuss what happened. On top of that, they refunded me my entire bill. I understand now why Tom Dwyer Auto has such good reviews-- They genuinely care about their customers and producing quality work. I am grateful to have been treated with respect, not taken advantage of as a female, and for their determination to correct the mistakes made. Thank you again!

Did not want to service my car because apparently "it's too rusty underneath." Wasted my time…read more Edit: To the response-- It was for a simple oil change and check up. If a car mechanic company can't do an oil change or check up like yours, there's something wrong. Trust has been already ruined, and my time has already been wasted. The same day I was able to get my oil changed by a better more brave mechanic. Still would not recommend Tom Dwyer.

I had a confounding electrical problem with my Fiat. They got it fixed right. I would not hesitate…read moreto bring my car back to Everett St Autowrks.

I have patronized many auto repair shops and mechanics in my life, and this one is by far the best!…read moreA dazzling gem in a sea of auto shops in Portland. This review is based on being a customer for over 8 years and having 4 different vehicles serviced at this shop. Customer service is amazing and the sales reps never pressure you in any way. They are honest, thorough and speak in lay terms for people (like me) who don't really know a lot about cars. Prices are fair and I love that you can schedule all appointments online. They allow you the option to drop your car off or wait for it... although the space for waiting is small. If you request it, they will order you a taxi ride to another destination in a certain radius from the shop. If you are looking for quality, honest repair work, then this is the place! I literally won't take my vehicles anywhere else.