Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

Z did a great job figuring out the issue for my headlight wiring repair. We ran into an issue with…read moreparts because my vehicle is quite old, and he spent a good amount of time trying to find the right part, as well as devising an alternate, cost-effective repair at my request. I felt bad to call him on a freezing day (like high of 5 or so), but he still honored the appointment, and overall did a good job. I will likely use his services again.

I scheduled a mobile mechanic to come look at my 2009 Hyundai Sonata that wouldn't start…read more First time, he canceled because his service truck was having issues - totally understandable. We set another appointment, then he asked to move that one too due to another commitment. I agreed and even sent him notes about the car to help. After that, he missed the 3rd rescheduled appointment. Multiple reschedules and then total ghosting. Would not recommend and extremely frustrating.

Atlanta family stranded on a road trip south of Chicago. Try getting an alternator fixed in a…read moreMercedes even getting an appointment within two weeks ... Ahh But these guys did it... New alternator and belt in only two days got us back on our feet. I will always be grateful for These guy And what they did for my family and saved our vacation :-)

Sought a quote via Yelp for suspension control arm replacement, 4-wheel alignment, and new rear…read morebrake pads and rotors for our 2017 Toyota Highlander last week. A recent inspection and estimate for the same work we'd received @ Toyota of Lincoln Park was in excess of $4K; a complete non-starter. Nate Hoffman @ Rockwell Auto Clinic reached out with pricing for the 3 tasks that was nearly half of what we'd been quoted @ Toyota of Lincoln Park; a complete starter and must-do. He even recommended that I avoid getting the alignment done @ Toyota, and postpone it until after the suspension work was done; sound advice that the service advisors @ Toyota of Lincoln Park did not provide. I dropped the car off on a late afternoon and retrieved it the following day with no issues whatsoever; the car now rides, steers, and brakes just as it did when new. Nate was knowledgeable, friendly, and professional, and we'd definitely return to Rockwell Auto Clinic for future work on our vehicle.

Stereotypes suck but there is some truth in a lot of them. One thing I dislike is that I'm always…read moresusceptible to being taken advantage of by car dealerships because I'm a "cute girl". Many dealerships will send their salespeople to try to sell me on a vehicle that they know might have issues or charge me exorbitant prices based on my perceived ignorance. I'm happy I have Auto Karma to look over any vehicle that I'm interested in. Recently, I had questions about a couple of vehicles that I was interested in. I found Auto Karma through a friend and their agent was able to help me ascertain whether that car was truly worth my money. The process itself was pretty simple. I emailed my contact and he was able to provide me with a detailed report within a few days. I'm happy I consulted Auto Karma before deciding to buy my potential car because it makes me feel secure that I have a second opinion. *And no, I did not end up buying the cars I that I saw.

I was looking to buy a car. Unfortunatly not much can be tell from just a test drive, especially…read morewhen you not dealing with cars on professional level. After some research and purchase inspection from autokarma.us, i was contacted by "Karmist" (yes, thats how they call them self), the professional team member from AutoKarma to confirm on some details about inspection, and in the matter of hours i receive a detailed report about all the "sins" of the car i was interested in. AutoKarma helped me from getting ripped off. Thanks AutoKarma!

They have done a brake job on my Porsche. Fast service, timely and professional…read more If you're a busy person that doesn't have a lot of time to take your car into the shop this mobile mechanic is a great remedy.

They showed up when they said they would, did a roadside diagnosis and replacement of the starter…read moreon my truck, and left me good to go at reasonable cost. Thanks Matthew and Stas! - Mark

If you're looking for an honest neighborhood shop, I highly…read morerecommend that you talk to Matt at Truetech automotive on Thacker St and first Avenue. Recently, the team at Truetech has done some work on my 2010 Ford Rscape and I couldn't be happier with the outcome that they've done. The work was completed in a timely fashion, the prices are reasonable for all things considered for the work that was completed. We will definitely be going back to Truetech for our Automotive needs. John B. TrueTech Automotive LLC 797 1st Avenue, Des Plaines, IL 60016 (847) 299-8783 info@truetechauto.com

I do quite a bit of work on cars myself and I used to work at Pep Boys so am pretty familiar with…read morehow most shops operate. I normally go to other places when I don't have the tools, time, and or knowledge needed for some things. I will go over my first experience with this shop and why my wife and I go here when needed. I had an issue with an oil pressure sensor leak. I could see it, I know how much the part costs, and I know what needs to be done. However to actually access it would be a pain. I called them up and asked them how much it would cost to replace it. I believe I spoke to Steve and he mentioned generally about 200 or so. Now, that would be the case for many cars, but not this one. So I asked Steve if he could check book time. Book time is basically the amount of time, in a perfect scenario, it should take a mechanic to complete a task. They can then give you an estimate with respect to their labor rates. For example if hourly labor is 150 and book time for say changing a starter is 1h, they can say the labor cost will be $150. Steve looks at book time and is surprised because it's higher than normal about 2x more time and was wondering why. I mentioned, that to access it you have to essentially remove a few other components. He mentions, well, you can bring it in and we can take a look. I was hoping maybe they'd have easier ways of accessing it and mentioned I'm going to think on it a bit. I went under the car again and decided, "Nope. Too much work." I called back and setup an appointment. I drop off the car. I'm not happy with where the car manufacturers' engineers decided to shroud the oil pressure switch and essentially up the replacement cost but it is what it is. Anyway, I get a call back and the price I have to pay is essentially 1h and the part. I head on over and am very surprised. I forget the name of the mechanic (think it started with an M) but I asked them, "I'm surprised that you got it done so fast ... how?!" They mentioned they'd dealt with those cars before as they're common so they rigged up/made a special tool to reach in and do it. That was when I decided TrueTech is a stand up place. They could have charged book time and believe me you, I would've paid it. However they had a seasoned mechanic who knocked it out and passed those savings in their time, as savings in my pocket back to me. This isn't just a good honest mechanic being a good honest mechanic but also the higher ups, the managers and or owners. It seems that is their standard too as they've always been pretty booked which says they're more about doing good work in good time and if they make good headway, you may luck out. You may not, their call :-) but again, book time is perfect world setup, not rusted through, seized on, broken off ... stuff. It is still a good way to understand what you may be looking at aside from the actual part. Since then if and when needed, we go to TrueTech and we've always been happy. P.S. Once they have you in their system (i.e. e-mail / phone), their estimates app, progress, etc and everything is great. Especially if you have a smart phone. I saw where someone mentioned they had difficulty with getting a response and I haven't ran into that. If anyone does run into that, call them and just verify they have the right info.

Out with the old, in with the new and improved! For those who are familiar with Seinfeld, the old…read moreowner of this place was the inspection version of the Soup Nazi. The new owners are super friendly, prompt and thorough. Highly recommend this place for your safety inspections!

Great people here. Under new management this place has done a 180. They greet you with a smile and…read moreare happy to answer any questions. Especially sammie who did the inspection on one of my trucks!!!

5 stars for MB Automotive on Wolf Rd in Des Plaines…read more I brought my car in because I was hearing a rubbing sound when turning the front wheels and was worried it might be an expensive repair. They put the car up on the rack, quickly diagnosed the issue, and instead of recommending replacing the original Ford part, they suggested a simple fix that saved me a few hundred dollars. What I appreciated most was the honesty. They easily could have pushed a bigger repair, but they didn't. The whole visit took about 30 minutes and I was back on the road.

When Clavey Auto / Glenview retired and sold the business, it was traumatic because they were…read moretaking great care of our cars for many years. I scrambled to find another mechanic that could handle my very complex 2008 Acura. I'm a professional musician who puts about 1000 miles a month on my car for teaching, accompanying and performing. No car= no work. Last fall my worst night are occurred when my ancient car experience Des massive systems failures. How lucky I was to find Scotty and his crew in Des Plaines quite by accident ( driving south on Wolf Rd. on my way to my teaching job at Prairie Lakes Center). I pulled in and immediately felt like I was I the right place. For a very fair price they got my old car up and running. They were very flexible about me dropping car off at night and having it ready the next day in time for to get to my work in the even. All of my personal encounters were pleasant, and they are very good at explaining car problems to a senior who is not tech savvy at all. I highly recommend MB AUTO/ Des Plaines

Carrectly Auto Care provided an excellent experience from start to finish. The team was…read moreprofessional, responsive, and easy to communicate with throughout the entire process. They were very transparent with pricing, delivered exactly as promised, and paid great attention to detail. The quality of service truly stands out, and it's clear they care about customer satisfaction. If you're looking for a reliable and trustworthy auto care provider, Carrectly Auto Care is definitely a great choice.

Carrectly Auto Care provided a smooth and professional service experience. The staff explained the…read morework clearly and kept me updated during the process. The repair was completed on time and the car was returned in good condition