Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

Z did a great job figuring out the issue for my headlight wiring repair. We ran into an issue with…read moreparts because my vehicle is quite old, and he spent a good amount of time trying to find the right part, as well as devising an alternate, cost-effective repair at my request. I felt bad to call him on a freezing day (like high of 5 or so), but he still honored the appointment, and overall did a good job. I will likely use his services again.

I scheduled a mobile mechanic to come look at my 2009 Hyundai Sonata that wouldn't start…read more First time, he canceled because his service truck was having issues - totally understandable. We set another appointment, then he asked to move that one too due to another commitment. I agreed and even sent him notes about the car to help. After that, he missed the 3rd rescheduled appointment. Multiple reschedules and then total ghosting. Would not recommend and extremely frustrating.

Brought a used car and got a pre-purchase inspection from these guys. They did a fantastic job, so…read morethanks so much! Great peace of mind! I already brought the car before emailing them, but when you enquire they look up the car history for you and give you reports and give you an idea of the cars market value (make sure you don't get ripped off) for free! I had 7 days return so not a big deal for me, but definitely recommend emailing before hand, very useful. They if your happy to go head you can arrange either the mobile option and they will arrange with you and the seller and do everything there. Or you can go to there stations. I went to there main one (they have everything they need there, so it was a good choice for me) You can tell these guys are very proud of their work! If your like me and are a bit useless with cars, they were very kind and patient. They even went over the warranty packages the dealer was trying to sell me to let me know if they thought it was worth it. They even gave me plenty advice on how to make the car last a little longer and general maintenance. If you are buying a user car 100% recommend getting a pre-purchase inspection and 110% recommend these guy!

I was test driving a used car and brought it into their shop for a pre-purchase inspection. I…read morearrived 3 minutes before my appointment time, and they were ready for me. It took about an hour, so I waited in the lobby. I was very pleased! Once the inspection was complete, they told me what was up: any signs of rust, scratches, dings, brake pad conditions, test drive results, etc. They also emailed me a report with pictures. To schedule the appointment, I had to email them with the car VIN and dealership info. They emailed back with car history and market value reports. I actually emailed them 3 separate times, because I couldn't decide on what car to buy. Every time, they responded back within 3 business days. On the day of the appointment, I just had to call at least one hour in advance to confirm the appointment. I'm very relieved to know that the car I'm going to purchase is in very good condition. Definitely worth the price for peace of mind. I could tell they enjoy their work. Thanks Duane!

I'm glad I tried this place based on the positive reviews because I had a really great experience!…read moreSince you're going to be spending upwards of 45 mins at this place it might as well be comfortable. Their waiting room is nice, clean, and spacious. There are complimentary coffee and beverages, tv and Wi-Fi (and it's fast enough to stream an episode of Game of Thrones). I took my car in for an oil change, but they threw in a car wash and wiped some of the dust off my dash. They also performed a full visual inspection and recommendations for my next service. I felt the price was fair and not once did I feel like they where screwing me over like I sometimes feel at the dealership. As I left, Dave handed me an envelope that contains a free gift, but I must not open it until the next visit. I was going to come back anyway because of the quality of service, but this was just icing on the cake. I wonder what it is...

I went back to get an oil change here because of the great service I received last year…read more Unfortunately, the service I received was horrible and have lost trust in this place. Went in on a Friday afternoon for a scheduled oil change and was there for 2.5 hours! I was told that my car was done so I paid for the oil change. Side note: I was told AFTER I tapped my credit card that there would be a 3% fee. I asked if I could use my debit card instead. There was an option to select Yes or No to the fee so the lady behind the counter clicked No and said the charge still went through. What is the point of having this option??!! Irritating and somewhat shady. Back to the story: The lady saw me get ready to go and did say that my car would be another 10 minutes because they had taken it to drive around the block. Fine. I waited and waited and my car still wasn't ready and no one was available behind the counter to ask. Luckily another man came out to help another customer and I asked him about my car which he automatically brushed me off with a response "yeah it's coming out." But still no car. Another man came out to help another customer and I asked him if he could check the status of my car which I got an annoyed look from him with no response except he just walked to the back and asked about my car. Seriously?! No one else came back out but I heard someone yell "it's coming out right now" and when I looked outside, my car was being driven out of the garage. The man driving my car apologized and explained that the lady should have communicated better and told me that they were still performing tests which took longer than she told me. "Performing more tests", "driving it around the block"...generic excuses thrown at me while not being told exactly what the real status of my car was, all the while behind an enclosed garage with no visibility to what they were actually doing with my car. I don't like being treated like this especially because I didn't see them treating anyone other customers like this. Like the other bad reviews on here and Google, the service you get here is hit or miss. You might save some money on a couple of things but just think if it's really worth it including the time you lose. For me, it's not worth being treated like this and not being able to trust the level of service I'll be getting.

Took my car here based on recommendations from my car buddies…read more I wanted an oil change and it was easy to make an appointment. You call for a day and then drop the car the night before or show up in the morning and check in. They verified the oil change and asked if I needed additional service. I asked them to take a look and let me know as I didn't think it did. The staff is really friendly and welcoming. The service was very affordable and the quality and care they put into their work is tremendous. When they called to inform me my car was ready, they validated that no other work needed to be done. But if I wanted to 30K service I could. I decided to pass and doing it next month. They didn't push the services and to call them for an appointment when ready. Lastly, the waiting room has very comfortable theater style seating and a small cafe bar. I'm going to bring all my cars here for future services. Thanks!

Have been going here for years and dropped off our son's new car to be looked over. Needed an oil…read morechange and some other work done. Picked up the car and did not get to far without it smoking. The oil cap was not put on leaving the oil to go all over the engine, exhaust pipes and drained on our driveway. We have been loyal customers here for many years, which makes this experience especially disappointing. We brought in our son's new car for a routine inspection, including an oil change and additional work. Shortly after picking up the vehicle, it began smoking. When my husband later opened the hood, oil splashed into his eye, which was extremely concerning and unsafe. He discovered the oil cap had not been replaced, causing oil to spray throughout the engine, onto the exhaust, and all over our driveway. When we contacted the shop, we were told that if the car was returned before noon, it would be inspected and we would receive a call. We never received that call. Because of this error, we were without a vehicle for two days and had to rearrange work and school schedules, including taking time off work. Ultimately, the only action taken was cleaning the oil spill and refilling the oil. There was no follow-up communication, no apology, and no offer of reimbursement or compensation for the inconvenience and disruption caused. Given our long history with this business, we are very surprised and disappointed by the lack of responsibility, communication, and customer care shown in handling this situation. This was once our go-to place, and this experience has significantly changed our confidence in their service.

I recently went to Casey Automotive to get my car's breaks replaced. My husband often gets his car…read moreserviced here, but I was equally blown away! With a job that sometimes has me traveling around the burbs, my breaks were in need of replacement. I called in the morning and they were able to fit my car in and finish it same day! We had a $120 off coupon that expired end of Feb but they still acknowledged it. It was easy for them to send me an estimate to my phone, texts when my car was ready for pick up, and allowed payment via text link or in person. Will was very professional and nice during the whole experience! They are ASE Certified and a AAA Approved Repair Vendor. Tip: Casey Automotive is one of the few in Illinois to receive the ASE Blue Seal of Excellence! Their mechanics are top notch so you can trust them when in need of car servicing!

I had a great experience with Casey Automotive. From start to finish, the team was professional,…read morehonest, and easy to work with. They took the time to clearly explain what was needed and didn't try to upsell unnecessary services, which I really appreciated. The work was completed on time, and my vehicle is running perfectly. It's not always easy to find a shop you can trust, but Casey Automotive definitely earned mine. Highly recommend them if you're looking for reliable and knowledgeable service!

I was referred by a friend. Easy to make an appointment and everyone was super friendly and…read moreinformative. Dropped off the care and was give a ride home from their shuttle. Easy online info and a call from them explaining the issues and solutions. Very fair pricing. Super fast. Overall a fantastic experience and they are now my new go to!

They are so kind. I can't believe I've never been here before. Located around the bend from Buffalo…read moregrove high school. I stopped in because my TPSM light had been on for a few months after I left jiffy lube in Wheeling. They had done a tire rotation and when I returned to let them know about the light, I was treated like garbage. All the men that work there are rude AF. They seemed annoyed I returned. Jiffy lube told me to take my car to a tire shop. Anyways Dakota informed me that it could be the sensor, tire slowly losing pressure and talked to me in detail about how to proceed as my car is 12 years old. They also told me how I can save money & the costs of replacing the sensor, labor & were sooooo kind!! I asked if they could help drill my side bumper as well which they said they could do. They don't do full body work. This is close to my home which is another convenience. They have the sweetest quotes on their billboard by the entrance.

Good guys, honest, easy to talk to, job gets done on time. Easy in, easy out, overlooked service…read moreoption in Arlington Heights.

I have multiple occasions where mechanics and management help me big time!…read moreVery nice and responsive staff and place that always went above and beyond!

Nice showroom and good selection of vehicles. Service was good as well. Although I didn't purchase…read morea vehicle from them, it's a decent dealership.

Competent and professional, great communication! Inside the showroom…read more is impressive. Great location and sales associates are impressive.

They have done a brake job on my Porsche. Fast service, timely and professional…read more If you're a busy person that doesn't have a lot of time to take your car into the shop this mobile mechanic is a great remedy.

They showed up when they said they would, did a roadside diagnosis and replacement of the starter…read moreon my truck, and left me good to go at reasonable cost. Thanks Matthew and Stas! - Mark