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    Tire Management

    5.0 (1 review)
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    7 years ago

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    SD Wheel

    SD Wheel

    (13 reviews)

    If you're interested in lifting your truck, definitely reach out to SD Garage for a quote…read more There are other garages in my area which specialize in modifying vehicles, but I chose to drive 40 miles to have SD Garage work on my truck, and it was a great experience. JJ, the Director of SD Garage, helped me choose through many options, to get the setup that I was envisioning for my 2012 F-150. He helped explain the details of offset, wheel/tire options, and the details of the BDS Lift that I chose. Their quote is better than any other shop that I've approached, and I have to imagine their work is on-par, if not better than other shops. A year after the install, I did have an issue that needed to be addressed. I wasn't clear on the terms of the warranty, because I didn't receive anything in writing at the time of the original installation; I was verbally explained that if there are any issues, reach out to SD Garage and they'll take care of it. Not having any warranty details in writing caused some confusion during the process of getting the issue fixed, but in the end, JJ helped me out. If you choose to go with SD Garage for an install, I recommend asking about the details of their warranty, and getting the information in writing if possible. It will help alleviate any confusion, in case you need to have them address any issue down the line. Bottom Line: Contact SD Garage if you're interested in a lift. They do a great job. *Note* I recently learned that SD Garage is a separate entity from SD Wheel, but there is a relation between the two companies; I'm not entirely clear on the details. I couldn't find SD Garage on Yelp!, so I'm leaving the review with SD Wheel.

    Oh let me count the ways why one should not walk - rather RUN - from this half-baked Mickey Mouse…read moreoperation! 171 minutes on phone (their phone tree to get a human; let alone a competent one; is among the worst I've ever experienced). Placed initial order several weeks ago and once I received the invoice - it was WRONG. Trying to cancel the order was a goat rope that led to two days of emails and phone calls and just utter incompetence! Alas - enter stage right - a very "helpful" manager who implored me to remove my Google Review and promised to severely discount a new order (which he did) if I would give SD Wheels another opportunity to earn my business. I should have listened to my own gut instinct and stayed far far away..... 9 days later (clearly shipping is not among their skill sets either - but no worries, they are blaming COVID and Holidays like everyone else - despite in stock items)! Thank you Jeff Bezo's for showing us that CUSTOMER service and supply chain competence DOES exist. Alas, the day came for delivery and install. Not one....rather TWO.....of the long awaited Voxx wheels were opened with significant damage! I give up. Another two hours of waiting for an RMA to UPS them back - only to be jerked around. Had to contact Voxx Wheels directly to get the RMA that sat in SD Wheel's inbox for over an hour. Bottom line up front - CONSIDER other vendors. This place is clearly not ready to sell paper bags let alone custom wheels/tires! Refund finally initiated today. And they would lead you to believe that they've done me a great favor. My contribution is warning others. RUN.....RUN FAR FAR AWAY from this outfit. You will save time; money; and frustration as a result! **UPDATED: And from the lengthy plethora of excuses listed below remember - 171 minutes of hold time and calls; two and half weeks of wasted shipping time/delays (but plenty of excuses to complement the "why"; Any discerning consumer should be able to read between the lines here. RUN! This place is a train wreck! But kudos for them trying to protect "negative reviews" and offering $400 in discounts to remove a review - only to JACK UP the second order/discounted order even worse!

    Tire Management - tires - Updated May 2026

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