ive been going here for years. Everone there knows tires and will give you an honest opinion. Tim is the man ! old school atmosphere with old school customer service. you don't get this anymore. give them a try you won't be disappointed. Chris B read more

Quick professional service at a good price. I initially stopped at a competitor and they didn't have the tires I wanted. An employee recommended I check Portage Tire. So I did and, I'll be back. read more

Most rude blonde hair lady receptionist ... I stopped in to purchase winter tires.. I politely asked her roughly how long of a wait, she rudely said i don't know with a real piss ass attitude .... ended up driving over to Indiana, PA to see tire express that runs rings around this hole in the wall .... good and fast service and great prices. worth the 45 minute trip .I will NEVER stop here again .. and i do not recommend this place .. first impressions count and blonde lady at the desk- you need a lesson on customer service ... read more

I wish I could give negative stars! This place is horrible! They ordered the wrong tires after I called three times to confirm the order to make sure they had the correct tires..... After Installing the wrong tires I called when I went to sheetz to fix my air pressure one tires was 37 another 30 another 33 another 35. I instantly saw the wrong tire! I called The owner and he said no problem come back and let them put the bald tires less than 2/32 back on my car and let me travel 100 miles hone and then come back when the tires come in... I said REALLY and I got mad, what kind of service is that. When I arrived it takes them over 2hrs time ichange 4 tires and he tells me he couldn't get air In tbe tires. After paying the difference of $527 they tell me I'm never welcome there again. I asked why and they said Bc your tone of voice. I asked how would you like to take off a SECOND day of work and spend more tine and gas to. Are another 200 round mi Trip? She said too bad we made it right. I laughed. You cost me A second day of work, another tank of gas and tine and I'm wrong. Then She said oh yeah we ordered the right tire, they shipped us the wrong tires.... So now we just put tires in without even checking them. The second time it took nearly 2 hrs for 4 tires the service guy cussed and said what a piece of shit when he was using the air impact gun Bc there were holes in the hose, this preventing the equipment to work. This businesses equipment is as bad as its attitude!! i am from this area and love to keep business locally, but w these ppl run FAST FAST & FAR. away. They don't stand behind their work and VERY RUDE and PISS POOR customer service read more

I try to go local owned. This place has good prices. No appointments, you just show up and they either fit you in or not. The older lady that works the counter is a snippy handful. The staff is all miserable and openly squabble in front of the customer waiting room. Good prices, good work, crusty cranky customer service. read more

I have given this shop a lot of business in the past. The owners are always a bit cranky. The younger guy who works there should be the only guy that should interact with the customers. Extremely nice person. The reason I gave it a one star is there were several deep scratches on my car after they put my winter tires on. They had to know what happened but just didn't report it to me. I dont have the time to battle this problem out with them, so I won't be giving them anymore business. read more

This place is absolutely fantastic for service and friendliness. The front man is so nice and honest and eager to please while making you feel welcome. He will chat with you your entire stay if you want and is always cracking jokes and being funny. He's very honest and will do his best to work out any problem you have and fix it if his shop can. The parking is crazy because of the small streets of Portage and how busy they usually are. As I said in my tip, call ahead to confirm your tires are in to make sure your experience is a quick and easy one. read more

Wish I could give negative stars. Absolutely horrible people there. Bought a tire for them to mount on my rim and put bck on my car, they broke 2 studs on the front passenger side. While waiting the guy even came in n told his boss that he snapped 2 studs, i didn't realize he was talking about my car at the time. They actually let me leave like that n actually told me not to drive real far, like really? Completely illegal for them to let it leave the shop like that. I told them they have to fix what they broke, i cant leave like this, how can u tell someone not to drive too far on something u supposedly fixed? They refused to fix the studs, saying they dont have the equipment nor do they do that stuff there. Theyre a tire shop, of course they do that stuff there. They also refused to pay for the damages n the parts needed to fix their screw up. Ended up having to buy the parts n fixing it myself. Id never go there again even if they were the last tire shop n id never refer anyone to go there. The service ppl are rude and unhelpful, and the kids they have working in the shop have no clue what theyre doing, awful place read more

The Tire Shop has been the main place I buy my tires for years. It gets very busy pretty much every day, so my advice is to try to get there early. It's also a good idea to call ahead and make sure they have your tire size in stock, especially if you're like me and keep your cars for a long time. The older the car, the less chance a shop will have the tire size in stock. The Tire Shop has also been able to fix tires that other shops have told me were unfix-able. The Tire shop has great prices and does a good job of getting you out the door and on your way, even when it is busy. read more

They broke a wheel stud on my car. They told me to take it to a garage to have it fixed. Cost me $68.14. They said that was outrages, that all the garage had to do was pop the old stud out put in a new one. I said, then why didn't they just change it. They said they don't that kind of work, that they don't have the tools. To change a stud on my car, The brakes, rotor and hub has to be removed. The hub is pressed on. Not a quick and easy job. All they would pay to cover it was $30.00. I'll never go back. I've bought many tires them over the years. No more. They don't stand behind their work read more

This is the definition of mom and pop shop. The prices are great, the service is fast and they back all of their products simply because "they like to take care of their customers." If you're looking for a mass manufactured tire shop that tries to rip your face off this is not the place to go. However, if you're looking for a small town family run business with free entertainment provided by the constant bickering between the older couple that run the place this is your spot. Highly recommend and it makes me happy that places like this still exist in 2018. read more

If I could give zero stars I would. AWFUL AWFUL experience, I'll never be back, nor will any of my family or friends (which I found out after my bad experience that most of them stopped going there anyway). I planned to get winter tires put on today but wasn't sure if they would have time, so I pulled into the parking lot since there was no street parking, so I could run in and ask them some questions about getting new tires put on. When I pulled in the parking lot and started to walk across the street some lady (the owner, Heather) told me, not asked, and in the rudest tone, to park my car closer on the other side of the lot (there were zero other cars in the lot at that time). If she would have been respectful in asking me to move my car I would have just went and moved it even though I was parked in the lot and just going to ask a question but she was RUDE AS EVER. When I told her I was just running in to ask a question she got so pissed off she did a 180 with a PAYING CUSTOMER'S vehicle on the main road and squealed tire into the garage. I was SHOCKED to find out this was the owner. I would have raised hell if this was my vehicle and at the time if I knew this was the owner I would have immediately took my car elsewhere. Then when I walked in, a customer held the door for me and said "good luck" to me as I walked in, and I now realize why. When I walked in, the lady at the counter (heather's mother) was too busy talking badly about the customer who told me "good luck" that she neglected to greet me at all, let alone any kind of warm-welcome. I told them I wanted to keep my tires and without even asking she said "they were junk we pitched them". Ever think maybe I wanted to use them for a tire swing for my son? Or that I wanted them for any other reason? Bottom line is I have never in my life seen such rude treatment by business owners in my entire life and I'm honestly shocked they are still in business by the way they treat their customers. I talked to about 5 people today about my experience and wouldn't you know every single one of them had a similar story. I went down the road to the Portage Service Center right after and was treated with respect and kindness from the get-go. I let them know how much I appreciated their customer service and the treatment me and other customers received at the Tire Shop and the look on their face made it clear they hear that all the time (although they had enough class not to talk bad about them). The Tire Shop could be giving away tires and offer free service and I STILL wouldn't go back. Only in a small town like Portage could a business get away with that kind of behavior but I have a feeling as time goes on and reviews like this continue, eventually they will have to learn to treat their PAYING AND LOYAL customers with respect or the tire shop might just turn into your new coffee shop. read more

They got me a great deal on some cooper at3 tires for my f-150. Cheaper than I found online. Got my $70 rebate real quick too. Staff knows what they are doing! In and out real quick! read more

Have had several isssues here but the last one will be the final one. We had a flat tire so the vehicle was taken to the tire shop and after they replaced the tire they just threw the donut in the back of the van instead of putting back underneath where it belongs. Also they told us we had a bad sensor, so they replaced. A week later it went bad. So they replaced it, the next one went bad. So I asked if I could just have the money back to get it somewhere else and they told me the sensor wasn't the problem it was the fact that I owned a Dodge was the problem. We will just take our business elsewhere. read more

Bought 4 new tires for my venza there sometime late winter 2019. The tires kept leaking air, took it back once and they checked one tire, said the rim's weren't cleaned, and claimed they fixed it. All 4 tires kept losing air. Arranged to drop the car there for the day so they could see what the issue was and fix it. Went to pick it up and they said they put air in the tires because they were low. They never checked to see what the issue was, said they were busy and to try another day. Needless to say I wasn't going back there. Took it to another place and the mechanic said he couldn't believe how bad of a job they did. None of the rims were cleaned, they were so bad he had to grind crap off of the tires and rims to fix it. So after paying over $600 for new tires at the tire shop, we had to pay even more to someone else to fix their crappy work. Never again will my family go to the tire shop of Portage for tires. I wanted to give this place 0 stars, but it wouldn't accept my review, that is the only reason it got 1 star. read more

Tim and the team at the tire shop are amazing. They work with you and answer your questions. Being a woman it was great to feel they were being honest with me. Very very highly recommended! !!!! read more

I called an made an appointment to get four new tires and an alignment. My appointment was for 2:00 and showed up at 1:30 thinking I would be of help. The woman said I would have to wait until 2:00 they only tech that does the alignments was at lunch. No problem I just thought I was helping them. During the wait in their waiting room periodically from what I assumed was the son-in-law due to the negative comments about women was very disgusting being a woman and a few other ladies were in the waiting room as well. My vehicle is finally done and it's $750 later. I go outside and the man says theirs a sensor on my tires and a light is on I'll go see what the tech says. I patiently wait in the car and NO ONE comes out to tell me what to do. I have to walk back in to figure out if I can leave. One lady is checking out and NO ONE personally addresses me just the woman hating tech says drive 60 mph for 10 min it will go out. I didn't know he was talking to me since NO ONE personally addressed me then the only lady working behind the counter says he's talking to you. I'm still not knowing if it's me or someone else since I wasn't personally addressed the woman hating tech stated the above comment and finally made contact we me so I knew it was my vehicle he was talking about. I'll never go back there again. The staff is very unprofessional. You would think that after spending $750 at someones business the lazy tech would have come outside to let me know what the light means and how to proceed. read more