Do not go to this tire store. They take 2 to 3 hours and possibly two days to change one tire. My sister was in that place for three hours for two days Tuesday and Wednesday because they said they did not have her tire. When she returned Wednesday there still was no tire but one was on the way. Maybe 45 mi utes she was told. In the Mean time a man came in and stated I only have an hour and a half to wait. He got his tires all four within an hour. This company ckrrarly discriminates against older women and are disrespectful of their time. Finally after waiting three hours her tire arrived and they had the nerve to charge her fifty dollars to put on one tire. What the heck. This company is disgraceful. Do not trust them. This shop did not even have water cups available for the water cooler. My sister was told to go to Chilis next door. How rude can you be. Awful place read more

Absolutely avoid at all cost. Went in for a $800 fix. Took my truck back 5 times, yes (5). Told me I needed an extra $3500 in parts. Never had a problem with the motor. All of a sudden the truck won't start & blowing white smoke out the exhaust. Never took responsibility & told me to pick up my truck that didn't run after that. PS, I was in the friend & family plan. Had to junk the truck with $4300 worth of brand new parts. pathetic! read more

Great service explained what needed to be changed in a timely fashion the team was fast with appointment

I had my 2 front tires replaced. While my Car was on the rack I was Told I needed brakes bad. THE rotor was measured as a zero and Pads 1. I said thank you. Coincidentally My son that lives with me works for a different tires plus. He laughed and said if rotors were a zero it would be Squealing. Then inspected everything and said their not perfect but not bad. On the paper it also said I needed my Air filter done. My son did it 3 days prior. My tires are good but I don't find this place worthy of my trust. read more

What is the point of making an appointment and getting it CONFIRMED, and even telling them you're waiting with it when you make the appointment for them to tell you it's going to take over a few hours!? For an oil change! Every time I come here, this is the problem when the manager is here. When they have someone else running the desk, he always makes it a priority to get appointments done over walk ins, as any business should! read more

Left them my car to change tire my two colognes inside my car missing. Won't be coming back ever again .

My tire was flat - was able to bring the car in with no notice and they were able to repair the tire at a VERY economical price. Very happy that they saw the value in repair vs. replace and i was able to avoid the outlay today. Very cordial staff! read more

Avoid at all cost. Do not trust them with your vehicle. I bought a set of tires from Tires Plus. At an oil change I noticed that the inner tire tread of my front two tires were severely worn. The rest of the tire set was still great looking (almost perfect) and were still well under warranty. It was obviously misaligned during mounting. I took my car back to the Tires Plus. They wouldn't even look at the tires. I asked about the warranty and he shrugged his shoulders. I looked at the other attendant Randy, who I spoke to on the phone and asked me to bring it in "So they can take care of me", and he wouldn't even make eye contact. So I left and will never return. The fact that they won't even check the tires or honor a warranty says a lot about how they feel about customers. Posting a pic of one of the tires so you can see how well they 'align' tires. read more

Tires Plus - A Tires Plus "alignment" - Auto Repair Near Me - Apopka, Florida

Some of the most awful and disrespectful service I've had in a while. Specifically from an employee named Pete P. Short cashier. Terribly rude to me when just trying to get a simple patch on my tire. Let others skip me in line, showed no sense of urgency, verbally argued with me about what tires he thought I had (he was wrong), and through my $200 key across the shop incredibly carelessly. If you enjoy arguing tire pressure stats and buying yourself replacement $200 key fobs, this might be the place for you. Ask for Pete. If not... stay clear read more

They have a nice big waiting room. Because they make you wait a lot. I was the first one there at slightly after 8AM for them to put 1, that is , ONE new tire on. By the time I got my car back it was 9:15. I complained and the short fat man got surly. When he gave my keys back he was disrespectful. I am looking for a different tire shop read more

Front desk employee was to busy on the phone to greet, walked in asked for help was recieved as if i was bothering Poor customer service period rather go and figure it out myself read more

Would give a "0" if possible. Quote for service was 300 more than others. When requested my vehicle front desk manager said he would have car pulled up. 20 minutes later car still on lift, asked 2nd manager who said 1st manager "went home. Worst service ever. read more

These guys sold my wife 2 tires cause one tire kept going low. The next day the tire was low. I sprayed soapy water on it and discovered our rim was cracked. I reached out to Brett and more less they have our money and they are not going to do anything. read more

I needed new tires because of a bad alignment, Randy was real kind had me taken care of asap. Great pricing , will be using more services from this location another time. read more

I've been coming to this location since late last year. (Before that, I brought my car to the Oviedo location. I trusted that location and they always took care of me - warrantied parts and service whenever possible, etc. The kind of guys you'd bring cookies to.) I was a little skeptical of this one at first - I'd been a customer in Oviedo since grad school (about four years). My 1st visit to *this* location (for an oil change) was on New Year's Day. I was pleased to see that they were open, but the manager seemed less so. However, visits since then have been pretty good. My Saturn is going on 15 years old, so I've had typical and unusual service appts. Prices seem fair enough, and the coupons help. I find that they're honest when it comes to what's critical, and not. (That helps when multiple issues come up in one visit.) My most recent visit was expensive, and I brought it back the next day because the problem wasn't completely solved. (Check engine light came on two days ago. When I brought it in, they serviced or repaired a stuck coolant sensor - giving false readings of low coolant - and several ignition coil, etc problems. I was pleased to find out they did what they could for me price wise, since the total was so high. Problem seemed to be solved, until the light came on again yesterday morning. I was able to bring it by after work, and it was done this afternoon. I was happy to see they didn't charge for any service, since I was just there the day before. I'll stick by them. TP was recommended to me by a Saturn dealer, when the brand was going away. If I had to think of bad thing(s), I wish they had a larger customer parking lot, and a little easier way to get back to the service bay lot. It also gets tiresome hearing the same spiel re: the TP credit card, but that happens at every location. It's a corporate thing. They stop offering when I politely decline. Service techs and management are courteous and helpful. Overall, I haven't found a reason to totally dislike this one. read more

Tires Plus - The Tires Plus "promise to care". Nice to see :-) - Auto Repair Near Me - Apopka, Florida

Great same day service from Manny and Pete! Inspected all tires caught another bad tire. Fixed my busted spare, And did a rotation. Letting me know why it's the best thing to do. Saving me time and a future headache. Prices are right, and the took care of me. Went above my expectations for a emergency tire repair, these are my new tire guys read more

This store is practicing shady business tactics. I had a Kia Optima brought in with an intermittent issue for the AC. The entire reason for bringing the car in was to evaluate the compressor. This store called back and said there's nothing wrong they could find with the compressor, but they would like to add a dye in case there was a leak. They also mentioned the car needing new valve cover gaskets and recommended that change right away. Immediately after they finished changing the valve cover gaskets, they confirmed the compressor is bad. That's when it became immediately apparent that they lied earlier about finding nothing wrong with the compressor, so that they could upsell the valve cover gaskets first. This kind of underhanded business practice is inexcusable. read more

I recently had some work done on my car and I couldn't be happier with the mechanic that did the work. Caleb was very honest and didn't try to sell me a bunch of stuff that I didn't need. He told me what I needed to be safe and gave me his recommendations for future work. No hard pressure sales! Caleb is my mechanic for all future work!! read more

This is a dispute regarding Tires Plus diagnostics on my squealing sound coming from my passenger side tire area. I went to Tires Plus to look into my tire wheel area. They said they needed to do a diagnostics on my car to determine this. I inquired why they need a diagnostics on my ENGINE when it was coming from my WHEEL area and stops when I press on the brake (Which has NOTHING to do with my engine). They took me back and showed me where the noise was coming from and red flags popped up all over the place because what they said I needed to do was TOTALLY inaccurate as I had replaced everything they said I needed to replace. I wanted to correct them but at that time I could see the employee was not even sure himself where it was coming from and I immediately knew this was a loss cause. Which is why I refused to return there the following day. I also noticed that they lied on the paper stating the reason for a diagnostics was "At idle makes a weird vibrating sound from under the hood". They ADDED this without my consent to what appears to make an engine analysis. I later filed a complaint with BBB showing they are using this to scam customers into getting an engine diagnostics which is not necessary for a wheel squealing sound. BBB claim/report found here: ID 11935266 My engine is in perfect condition. In fact I took my car to a dealership to have them tell me where the sound was coming from. They recommended me replacing certain things for OEM parts (which were inferior and lesser quality than what I had installed and this is normal for the dealer to recommend) but told me the sound was ultimately coming from the Caliper attached to the wheel assembly part and said they could replace the caliper for $85.00. They recommended some other items, but as they said it wasn't necessary, and they rebutted all of what Tires Plus said I needed to do. In fact they were floored at the cost and outcome of my visit when I showed them the paper. No place on their "diagnostics" states my caliper is the cause of my noise issue. In fact they didn't even show me the form where my car was "plugged into a machine" and the print out from the machine that indicated the results. Lastly if it was plugged in, where is the results for my squealing issue from my tire area on that machine? That's why I was there. Also notice that on Auto Nation it doesn't say anything about "vibrating under the hood" when I brought my car there. Everything about this experience was shady and not what I was paying for. Even the print out forms they gave me doesn't say "Caliper" on it. In fact they wanted me to do almost $1,000.00 on repairs that weren't even the cause of the issue and a gross indication of the mechanics here which none of the "recommended repairs" would of resolved my issue that Auto Nation found and fixed. Then they say I needed to replace my Rotor both my front ones. BOTH my rotors aren't even 3 months old, and the sound was coming from ONE side NOT both. I replaced them from parts from Rockauto.com, paid a professional to install them and can provide proof if needed. My CV axle was replaced not even 6 months ago, and I had that done professionally because my car was at 150k miles and did that back in October. Lastly my power steering has nothing to do with my noise from my caliper. This is my response from their lucrative and gross negligence in diagnosing my car, and recommending repairs that are unnecessary and for NOT finding my cause for the squeaking sounds from my passenger side tire which caused me to go to a dealer to isolate the issue and repair. This is my review of this location, and current dispute with the company. I hope this helps and gives insight on other potential customers looking into visiting this location. read more

Got a slow leak tire fixed on time, on quoted price with courteous and friendly service. Nuff said :)

They do good work but initial quotes are usually non-competitively high and at times a complete rip-off. Shop around for better pricing even when your car is already at the shop. They'll usually match it. My family has 4 vehicles and have been going here for 7 years, and a previous Tires Plus in Orlando for 8 years because they do good work overall. I usually get competitive quotes for tires, but high quotes for repairs. I usually call around and eventually end up with competitive pricing, since they price match. I've tolerated the inconvenience, because they typically do good work. However, over the past 18 months their repair quotes have been way out of line 25 - 33%, vs. their usual 10-15%. Their last quote was was 150% higher - $1,156.39 for replacement of front struts, vs $660+ at Pep Boys, vs. $461 at Sears - all shops using the identical parts. I believe this may be a corporate pricing policy. read more

I had an appointment at 3:00 to repair a punctured tire. At 4:15 my car was still sitting out front so I left. Drove down the road to another place and my tire was fixed within 30 minutes. I will not go back to tiresPlus. read more

I took my car the time get my brake fixed. I was told that I need all me rotors and front and back breaks. I told them that my rotors where not bad. The guy there tried to convince me that this was what I needed. And that the cost would be $800. Needless to say I took my car elsewhere. I took my car to Midas and was told all I need was break pads in the rear. I knew this all alone. I will never get any work done there in the future. read more

2 Stars is Optimistic. They scratched 20 and 19 inch wheels. I went to the shop several times and Store Manager, Brett Alexander, told me he would take care of it. I went back on Monday (when he told me to meet him after an hour drive) and of course he was not there and the store manager said there is nothing he could do until Brett was back in Thursday. But I'll have him call you... weeks ago. If you have a nice car or just care about your car, avoid this place completely! read more

I bought a set of tires from this company which ran me close to $400... they mounted my rims with the tires less than a year ago maybe 6 months.. one of the rims crack and I bought new rims to be replaced.. they told me they can't I mount the rims because the tires are used.. that was ridiculous.. I would expect a big company such as this to do me a favor with that.. I would never go back to them again and I don't recommend them read more

I made an appointment to have a specific set of tires put on my truck. They confirmed they were in stock and would be done in about 2 hours. I went up 3 hours later and they told me they didn't actually have the tires, and had to get them from another shop & should be done within the hour. Another 90 minutes later I asked what was going on, they said that the tires were on, but the alignment was off. They'd have to order an alignment kit and would have it the next day, or Monday morning at the latest, that they'd call me and it would only take about 90 minutes. Monday evening I called to check on the part. They kept me on hold for 10 minutes & said they still hadn't gotten the part. We'll see what happens tomorrow, but with this kind of continuous customer service, I can see where they get their 2 star ratings... read more

Don't come to this location I make appointment and I wait for 2 hours for nothing and after 2 hours they told me doesn't have my car tire size and ask me to pay more for another tires . read more

Terrible service, dishonest employees and very rude manager (Brett). Write out in your contract anything you've talked with them (if its not printed when you're signing it) otherwise they will deliver half of what you have thought you'll receive or have paid for. Tell them to show you what work they have done and check if its done properly. read more

I had a flat and went in to get it fixed and they told me that the tire was irreparable so I would have to buy a used tire. I decided to get a second opinion elsewhere and got my tire patched. For a tire store they don't really know much. read more

Stay Away. They provide ok service, but very expensive compaired to other reputable repair shops in the area. I paid $440 for brakes. I left feeling tipped off so I called Tuffy who quoted me $300. Tire Plus wouldn't price match or give additional discount. Rip offs. read more

***PLEASE HEED MY WARNING AND TAKE YOUR BUSINESS ELSEWHERE*** My wife brought her vehicle here trusting that they would pull codes for her check engine light at no charge (same service autozone or O'Reilly would do for free). When she asked that they check for her they said no problem and had her sign a form quickly without explaining any charges to her. She was charged $113 for someone to hook a computer to the car and pull codes. A "courtesy check" form was provided to her and it was not even filled out completely. The technician failed to do anything beyond pulling codes and charged her anyways. I contacted the store manager Brett and he was very rude. He basically called her a liar and said she consented to the charge. Now tell my why anyone would consent to a $113 charge when they know it is a free service almost anywhere else. She had confidence in the Tires Plus brand, and they pulled a fast one on her. The lack of professionalism and care by Brett when we contacted him shows that this location is more about making a buck than taking care of their customers. read more

A huge Thank You to Tires Plus and the gentlemen working there tonight! We came in last minute desperately needing a full set of tires as the belts on ours decided to split, making a really bad day even worse. And I have a travel job in the morning. They made sure they did everything they could to make sure I could afford what we needed and helped me even contact my credit company to get this done. They stayed late and made sure everything was done right and I got what I wanted and needed. I haven't had service like this, especially so late in the work day, from anywhere in a very long time. They were happy to help us-most places this late are rude and make you feel like you are disturbing them. Not these men here, they were great!!! Thank you so very much!!! read more

This Tires Plus has gone down hill. My husband has been going there for over 15 years. New people are rude(Brett). They used to do all the extras when you got your oil changed. Like rotate the tires, top off all the fluids, check all the lights. Will never go back to that store again. Will let everyone know not to go there. Shame on Tires Plus for allowing this kind of work to go on. They were going to charge me 80 dollars for a oil change. read more

One of the worse customer service i have ever experienced. Had an appt. that they did not have. Then made me wait 1 1/2 hours until they got to car for a simple patch of a tire read more

Yesterday was the last day Tires plus (Apopka) will over charge me 90.00 for wiper blades and a Damn oil change! Also,they did a bad ignition job on my car in the past that resulted in me getting a new car all together. They will deliberately not fix something or over charge you to keep you coming back. Get a second opinion and look at their competitors for REASONABLE PRIZES before going to Tires Plus in Apopka! I'm going to Tuffy in the future. read more

My biggest complaint with Tires Plus as a whole is that they move there managerial people around too much. Having said that, my review of this location could change if they change personnel. I was originally a customer at the Lake Mary location and the three best employees they ever had there - Keith Anderson, Josh Shoemaker and Jim Joslyn are all no longer at that locale. Jim was the most trustworthy mechanic I have ever known & he is no longer with the company. Josh is now at the service manager at the Apopka location & that is why this location gets a 5 star review. read more

I'm very unsatisfied, got my brakes done there, was there first thing when they opened with 1 person ahead of me & it still took 3 hours plus to do a 20 minute brake pad job, people who came after me were done before me, then then next day I notice my tire pressure warning light on & my breaks squeak still & it's been about 2 weeks, not to mention, there's now a nail in my back tire too! How interesting is that! Now I need 2 freaking tires patched!! Will definitely not be going there to get them done!! read more