Three hours in and the oil change is still not done. I have seen so many people come in and out after me. I will never use this location again ever. I will find out from my fleet administration different business to use as this is absolutely ridiculous! Look for a different location if you ever want to get back to work when just trying to do a quick oil change. read more

I'm a loyal customer of Tire Plus in Kendale Lakes and I take all my four cars for service and repairs. The manager Guillermo and George are always trying to assist along with giving great customer service. They have a great TEAM, five stars !!! Rene Roberts read more

My dad always used Tire Plus and felt they were very good. I recently used them too and found them to be honest and helpful. Would definitely continue using them read more

Tire plus on 132ave in Kendall did my rear brakes and a flat on my tire Guillermo the sales person is very professional courteous and will be back for all my truck repairs read more

They don't take care of you or your car. Left my car with them for a brake fluid flush. I was told they would call me. 3 hours later and no call I go to the shop. Now they can't find my key fob. Eventually found in my car which was left unlocked for who knows how long. Zero respect for car while it's with them. If you're going to get it serviced here just wait for the car to be serviced and just stay there. They're too negligent to be trusted read more

Sent my wife to have them check on tire purchased at 8591 SW 132nd Ave that had a 40000 mile warranty and they refuse to honor warranty the tire has had a bump for some time now just couldnt find the time to stop by they are telling her its her fault for not aligning the vehicle yearly but vehicle was suppossibly aligned and balanced when we purchased the tires. they stated she needs a new tire for 250.00 I would highly recomend never going to this company doesnt honor warranties or consider there customers and a bubble or bump on tire has nothing to do with an alignment . stay clear go elsewhere !!! DON,T HONOR A VALID WARRANTY !!!!!! read more

the staff is rude and not helpful. over charging people for items their cars do not need. do not bring your car here at all.

At first I was happy with this place until fairly recently. I took in my car for a break check up and routine maintenance because I had heard grinding sounds coming from my brakes. I got an oil change and during the maintenance they told me brakes look good you just need a routine alignment, rotation, and balancing. After that service my car did not feel the same... fast forward a few months and my car still made the same noises in the breakers but they still saw no issues and now they told me I needed to replace the suspension. So I did. That fixed nothing my car still made the same grinding noises and now it felt even more off. Finally I took my car to another place only to find out my rotors had marks that were causing the brakes to make noise and my front tie rods were completely worn out SOMEHOW Tires Plus failed to notice these issues during inspections while doing other "necessary" work So now I'm paying $3400 in this new place to have it fixed. They took my money and didn't fix my problem... do not take your car here they will just rip you off read more

Great service received at this location. Dealt directly with the new shop manager and got a great last minute price on a tire. They handled my request immediately and rendered great customer service. The entire staff was friendly and welcoming to everyone. Highly recommend. read more

Tried making an appointment-only to arrive and be told they were short staffed, and would take 3 hours to fix a tire. Came back a few days later- same story. Will not give them my business. read more

I come to this location for my oil changes and though the front desk staff is very nice my experience varies each time. The consistency is not there, but I've never had anything wrong with my car after picking it up which is a positive. This location is very good at contacting you along the process of your cars work and they try there best to get the job done in a very timely matter. The only issue I have with them is a few times after my oil change they haven't rest my timer for the next maintenance or they missed putting the sticker reminder in my window and little things like that. It maybe not seem like much but when the price of an oil change has increase drastically and it's now we'll into the hundreds I would hope to have no issues when picking up my car. Overall a good location and l will continue to come back. read more

I made an appointment for a tire rotation and alignment. 3 hours later!!!! I was still waiting. I didn't drop it off and come back. I was literally sitting there in front of their faces! They hadn't even taken my car in and put in on the rack to start! They tried to give me some BS excuse about only having 2 mechanics. Well, they shouldn't have agreed to the appointment if they were short staffed - #1. #2 - they took in other cars before me. They have 0 system for keeping track of appointments and the orders of the cars as they come in. IDK maybe because my car is older? Cuz they took care of the brand new Tesla that came in after me before me. This place has 0 customer service. 0 brains among them. 0 common sense. and 0 fucks about your time or anything else. DO NOT bring your car here. I cannot stress enough how badly these people suck! COVID is no longer an excuse at this time. Can't hide behind that anymore. If you want to be severely frustrated, waste hours of your time with 0 results to show for your time, and like dealing with the utmost of incompetent people, this is the place to go! Negative infinity 0 stars!!! read more

These people move quick. Thank God they weren't that busy today and I was able to get my tires checked and made sure that there wasn't any nails in my tires. I really appreciate their service. It's a little bit confusing to find, but they are on the side of the plaza right off of the street. read more

I'm very disappointed. Today I had appointment for my oil change at 9:30 am, left my car in here at 9:00 am and they didn't call me to tell me it was ready until now, 10:30 am. I don't think an oil change with an appointment already,could take one hour and a half to do so. My time it's very important and I don't like things unplanned. read more

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I had air leaking out of my tires and found that this was the closest one. I called first and was told that there was no wait and he also gave me a price estimate. Went in and was greeted by the friendly staff. He told me it will take around 2 hours for my car to be done. There's a waiting area with a TV or it's super close to a plaza that you can walk and explore to kill time. I decided to explore the area and took a walk to the plaza (tip: there's a bakery there where you can grab a quick snack or an ice cream shop). I went back and my car was finished! The guy who worked on my car gave me updates and was super friendly. He told me what I might need to be careful of in the future. The price is fair and everything went well! I know I can trust these guys with my car and will be returning here for any auto problems! read more

Absolute terrible place and pathetic they call themselves a tire shop. Not friendly, poor customer service. They didn't want to change my tire because it was "Used" due to "policy" The heck is that? Go somewhere for your car needs. read more

Went in with an appointment for an AC refrigerant refill I had to wait 3 hours and I saw my car come out 20 minutes before and then I asked the guy if my car was ready and he was lost. He then said "yeah it just came out" and I told him he was lying that I saw my car come out 20 minutes ago and he stayed quiet. The owner and employees don't care about their customer base and they overcharge either way, naulins is ten times better. What really shocked me is how he lied straight to my face when I've been sitting in the lobby for two hours, because the first hour I went to eat something in the shopping center. He had seen me sitting in the lobby for two hours but the lack of awareness and care for their customers is so obvious and a slap to the face as to why the hell I am giving them my money. read more

This place is not to be trusted. They falsify car issues to scam people into paying for services. I came in for a oil change and alignment. A representative name Flynn printed out a report of Car issues my car didn't have. I'm a bargain shopper. so I got it inspected in 2 places and it was perfectly fine. Beware ! read more

Avoid this place if you can. We used to come here because of how convenient it is. However, the last two times we have brought our car here we have run into issues. The first issue we ran into was they told us a piece by the tire needed to be replaced other wise it would have been "dangerous" to drive on the road. Took it to another, more trustworthy, auto shop and they told us the piece wasn't the main problem it was just the most expensive problem. Had we gotten the piece replaced we still would have had issues with our car. That would have been a $1500. The second issue was an oil change we recently had done. They told there was an oil leak in the car but upon further inspection we did not think the oil leak was that bad so we left it alone. Now, a month later, we took the car to the more trust worthy auto shop, a little further from where we live, and the guy told us the other placed had screwed up the oil change and did not put the gasket on correctly, which was the reason we lost oil so quickly. These people are only out to get your money and will keep screwing up your car to make you come back over and over again. Avoid this place if you can. read more

Terrible. Took my car in for an oil change and left with a shattered window. Manager admitted fault and took down my number promising to make things right. Never heard from the manager. I Was told to submit a claim to corporate AFTER MANAGER ADMITTED FAULT only for the claim to be denied two weeks later. A $70 oil change ended up being close to a $500 repair. Not to mention the last time I went here for an oil change, I left with an oil leak. When I went back they knew they had broken a piece and admitted it and replaced it for free after. These people are shady. DO NOT GO HERE. GO ANYWHERE ELSE. read more

Tires Plus - Tires Near Me - Kendall, Florida

WARNING!! I have been taking my car for an Oil change to this location over the last couple of years. During the month of October 2021, I dropped off my car for a routine oil change. Everything seemed fine when I picked up my car, however a couple of days later my wife finds that the car has a large oil spill on the ground when leaving her job. We called Tire Plus and they offered to tow the car to their location for inspection. They claimed that the Oil plug was defective and are going to replace it with a new one free of charge. Fast Forward a month later, and my wife find herself in the same situation, when leaving work finds the car with a large oil spill on the ground. Took the car back to Tire Plus, they began with the run around and claimed we must of hit something, that the oil leaking from somewhere else, they kept the car over night to continue inspection. the next day I get a call from the manager that the oil pan plug thread was stripped and now i have to replace the oil pan. They are the only ones doing oil changes and they ruin my oil pan. Now they want to charge me $2500 to fix a problem they created. Be very careful!! I would advise that you look for a different location or trusted mechanic. read more

This establishment has been here for years, a little kendall drive gem if you would lol fair and honest pricing, I have their lifetime alignment package and I love it, have done other things here and there with them and they never disappoint. read more

i used to come here for all my cars until very recent. they have new staff that isnt friendly like the other guys that used to work there. they attempted to rip me off by trying to charge me almost $200 for wipers because ,they said, the wipers had a special bracket. i went and bought oem ones and replaced them myself. want to know what the special bracket was? a button.. yes, it was a bit hard to push it, but i used a key, and to my surprise, the wiper slid right off. so for only $20 and 5 minutes of my time.. i saved about $180. the only reason i asked them to change the wipers is because i was there for other maintenance, so I might as well get everything done at once. read more

I have to say I am completely surprised and extremely happy with the customer service at this location!! Another location made a huge mistake I won't mention the what location. But this location to control of the situation and rectified it with no extra charge that shows huge customer service some of the best customer service I've ever experienced in my life. read more

I take both cars in my household to this location loyally, and the staff is the reason! Always pleasant, and if you are lucky enough to be taken care of by Jorge, they get ready for your day to lighten up. I can't say enough about the staff here, and they always take care of my vehicle troubles without trying to run up the bill in me either. Very honest, quality work. read more

We took our car to tires plus today due to warranty on tires.... one tire had a nail, so they patched it (good job). Then they proceed to call us and inform us of an oil leak and that the job is going to cost $900.... we decide for them not to do the fix, that we will take it somewhere else.... When we went to pick up the car they patched the tire as they said and than decided on their own will to do an oil change....THEY WATCHED THE OIL THEY PUT IN THE VEHICLE LEAK OUT OF THE VEHICLE. when we went to go pick up the car, within 15 minutes of the phone call letting them know we are picking it up to go else where.. they decided to do an oil change and charge us, for a damn science experiment. LIKE WE SAID NOT TO DO IT and yet you think you can do it and charge.. that is not good business, you give mechanics a bad name when you do sht like that. I am so disappointed with the lack of service here. I cannot believe we had to pay for an oil change when they knew before putting in the oil there was a leak? LIKE WHY? are you dumb? maybe you should go back to school, study a bit harder and LISTEN. Maybe clean your ears out if you cannot hear. This is ridiculous. If anyone is reading this do not go there, they take your money and do below average work. thanks read more

It was so refreshing to not be hassled or hounded for any additional services than the one I needed. Richard was incredibly professional and helpful when my car came back beat up from our roadtrip. It felt so nice to not have someone down my throat and just seem genuine about wanting to assist. I will definitely be back and do business with him! read more

Very happy with the fast service and price! I will definitely be back. Well, I'm back. Again, very happy with the really fast and friendly service. read more

Been going to this place for 10 years and 6 different vehicle. I have tolerate the baseless upsell attempts and ridiculous rules regarding tire changes or even flats but I always felt their oil change/tire rotation prices were reasonable. I always make the first appointment of the day and am usually out within the hour. These last two visits having an appointment has been pointless. Today's visit I was told that it would take 3-4 hours due to only having one mechanic and 5 cars ahead of me, two of which did not have appointments. The appointment systems accepts your request, the shop confirms the appointment but no one seems to think it is important to contact a customer if the shop is delayed or short on mechanics. This is the second time it happens and the last time it could ever happen as I will not return. read more

I got to Tires Plus at 12:39p to ONLY change my tire because i has gotten a hole in it. It is something so simple that can be done in a matter of half an hour to 1 hour. I kept asking how long it would take and someone said I was next. This was already at 1:39p. I waited patiently because I understand they sometimes can be busy. But when people show up after you and they leave before you???!!!!! I left at 4:04! Literally almost 4 HOURS LATER!!! The WORST experience I have ever had in a tire place. NEVER am I coming to this Tires Plus place nor will I EVER go to one! read more

I use to come here all the time cause it was convenient but every time I go back to get a quote I remember why it is that I don't go back. All this place does is try to scam you out of your hard earned money. My latest experience was trying to get my tire fixed after getting a nail stuck in it. The guy literally told me that I had to get a brand new tire because he said the nail was on the on the shoulder of the tire (which wasn't because it was on the flat surface). Then when I tried to tell him the shoulder is over here he tried to show me a BS chart. Guess this establishment likes loosing out on money. I just told the guy don't worry I'm going to take my business elsewhere. Guess who got the tire fixed without buying a new tire! I simply went to a more honest establishment and paid the same price. I STRONGLY suggest staying away from this place people unless you want to throw hard earned money away! read more

Arrived here with an emergency. Didn't think I would be able to get the problem solved but the excellent customer service of Richard Cortes and associates helped fix the problem quickly and efficiently. Very happy to have brought my business here. read more

Stopped in for a full set of tires and shortly after - under 2 hours - left paying a fair price, fast service, friendly staff and truly thankful. I'll be back for maintenance with more of our autos! read more

If I could i would give this place 0 stars I definitely would ,tires plus has the shittiest customer service I have ever witnessed. I came in just for them to switch a out a tired rim for another tired rim and they wanted me to wait 3 in a half hours for something they could have done for me in 5 minutes tops, and on top of that they send me back onto the road with a flat tire. You can get better customer service from a drug cartel I wouldn't send my worst enemy to this place or maybe then again I would. read more

This place is not trying to be upstanding nor is the customer service good. I took my car in and told them to check my tires, do an oil change, and rotate tires. They came back and told me I had to change the axel, shocks and struts. The oil change and tire rotation done. I was actually willing to accept them on face value and said ok to the axel. The guy assisting me then told the part had to be ordered and that I would need to bring the car in the next day. So far normal. He rings me up and is trying to charge me for the work they did, the part they are ordering me and the FUTURE work they have yet to do. When I said that I did not think the policy was fair - he said he couldn't do anything about it - had to pay in advance. Actually, no I don't. As a policy, Tire Plus has a lot to learn about customer service. When I said no he made me stand there while he spent some minutes pretending he was overriding the system to "help" me. The best part is if he had charged me the work done and the part - I would have paid and taken my car in the next day, but now not only do I not have faith in what they say I will never go here again and I will recommend to all my friends not to trust this place. Workers are greedy (by policy or personal values) and they pushed the wrong customer. Not the way to run a business that inspires trust and good faith. read more

HORRIBLE PLACE DONT WASTE YOUR MONEY, too expensive for an oil change they get you with there promotions by the time you walk in its a diffrent price the customer service is horribele the young lady in the front desk BArbara you ca tell hates her job, there mechanics dont know what they are doing they broke a part in my car and expected for me to pay for it. Never again will i visit this place again read more

I am unfortunately disappointed with Jorge at Tires Plus on 132 Ave & Kendall Drive. I've bought tires for my car here several times. Their location is convenient for me because I leave my car and walk to my mom's house to wait for it to be done. The staff have always been very friendly. Recently, I dropped off my car for 2 new tires. When I returned for my car, Jorge let me know I "have a big problem". Oh no! Was all I could think. He lets me know that one of my Lower Control Arms is about to crack and I MUST replace immediately. Since I picked up my car at closing time he couldn't give me a quote but let me know it would be approximately $250 for the new part and about 3.5 hours of labor to install. WOW!!!! I was not expecting that. He says to call him tomorrow so he can give me a more specific quote. OK, I say to him. As I'm leaving he tells me "be careful because it's so bad that if you hit a speed bump wrong it might break". I was freaked out from the moment I left until the next morning when I drove to my mechanic's garage. After I told him about the advise I was given the night before, he checked out my car and basically told me yes the Lower Control Arm needs to be replaced but it's not going to break if I hit a speed bump wrong. Thank you to my mechanic for diffusing my anxiety. Jorge at Tires Plus???? Wow! I'm so disgusted and disappointed. read more

This place can't be trusted. They will change your oil and leave in the old filter. They charge you for a tire rotation and balance and will only rotate the tires. They cut corners to make an extra buck. Manager Richard has poor customer service and will argue without even looking at the vehicle. Stay away and avoid the aggravation. read more

Eh. It was okay. I replaced 2 front tires. The Mgr tried to up sell struts and engine mounts. They were both right. The van needed these things. All in all, it took almost 3 hours to replace 2 tires, so it was a little long... read more

This place opens at 7 am, I came at 7:30 am for alignment and the answer was, "i have only one guy working in the shop, you'll need to wait until 9 am for another guy to come an take care of your vehicle". I was offered to leave my car and pick it up later, that's not an option for me. Therefore, here I am waiting 1.5 hrs just to see my car being driven inside the shop. BTW, it still 8:12 am. read more