We had an appointment at 9am. When I called. The person said it would take about 1 hour. I called at 11am. And they then said it would be closer to 1pm. After explaining that we had an appointment, as well as had other priorities starting at 12pm they were able to "move cars around" Still took over 2 hours of waiting. read more

Terrible experience. They try to make money any way possible and aren't honest about what you actually need. I was told different things at different times, which felt misleading and untrustworthy. Definitely wouldn't recommend this place. read more

I'm still trying to figure out how I went in looking for 4 tires at around $140 each and 4 TPMS sensors and ended up spending over $1100. The top part of the invoice has TPMS valve service kit labor and TPMS Valve charges, then further down the invoice there are charges for TPMS valves and TPMS valve removal and replacement. On top of that the TPMS valves were $81 each. Looked them up online and see the same TPMS valves selling for a top price of around $25. On another note, the website said they had 14 of the tires I wanted in stock but the sales person said the only had 2. Tires Plus needs to get their act together with the web site stuff. read more

Please explain to me what is so hard about tightening lug nuts properly? Tire is literally in the name of your business, please explain why on the way out of town (not 10 miles outside of town) I have to pull over for 4 loose lug nuts on One tire and a few more scattered throughout the other tires, thanks for the horrible experience. read more

Went in for new brakes, and they called me after the inspection trying to charge me with 10 different things and parts for almost $1000, told them I just wanted my brakes done and then went down to $700. My brakes still squeak, and my wheel bearing is 10x worse than what it was when I took it in. read more

Had a tire on my wood splitter break the bead and go flat. The guys fixed it early on a Saturday morning for no charge in less than two minute. very helpful! read more

Rudest people ever. Do not go here. They refused to listen to suggestions on what could be wrong with the car. They literally laughed in my friends face and called her dumb for even suggesting it could be the starter (it was indeed the starter). They also tried overcharging $100 for a service when only the $10 service was requested. When my friends dad called they claimed my friend was lying about what they said to her and what she said to them. Do not bring your service here. read more

I had an issue after an oil change: the engine splash shield fell off. I asked them to replace it and they did. They could have argued about it, but Kara the store manager took care of me. Very friendly service. read more

Second time in a row they have stated low oil right after an oil change. Incorrect diagnosis as I am mechanically inclined, when I asked the tech he tried to change his story and name off other parts. I will not be returning here again nor will I recommend anyone. The last time I went in for tires I paid for four and only put on 2. read more

Tires Plus - Inspection notes - Tires Near Me - Mankato, Minnesota

It's a great place to get service and tires done! The new management is amazing and will do whatever it takes to make sure you are taken care of. read more

I bought multiple vehicles form these guys always liked going here UNTIL one day when to service department to ask about questions and they treated my like a idiot and would not listen to what i had to say,, treated me like i didnt know a thing I am so done with these guys,,, read more

Sent my young niece in to get 4 new tires. Talked to a rep on the phone to make the arrangements. There was a brand of tires on sale, asked him to get her set up with the appropriate sale tires. Hour later I'm emailed the service invoice. Don't see the discount of over $100. Call him back, said Jeez I'm sorry, I forgot! Told him it was not acceptable as we just had an entire conversation about it. Could I speak to the manager? Managers not in. My niece is still sitting in the lobby waiting fir her turn. Someone new calls me and says they're refusing to service my car as I was rude. Niece is now crying and has been there 1.5 hrs and is crying. I call Discount Tires across the street, send her over there, I pay the bill over the phone and she's done in 20 minutes. read more

Had a 1:30 appoitment to get new tires. Dropped my car off at 1, they said it would take one hour. I waited for 3 hours in Mankato (I live out of town) just to get a call saying they are missing a 4th tire of the kind I had asked for. I say fine put the expensive kind on as long as it can be done in an hour. They say it will be, so I show up an hour and a half later to see my car wasn't TOUCHED. Went to discount tire and they were way nicer and way more reliable!!! Don't go to tires plus read more

Pissed me off today with this guy working at Tires Plus in Mankato, Mn who kept his mask below his chin every single time he talked to any one, exposing his entire nose and mouth. Bad enough that also this customer was not wearing a mask but I expected a business to give a shit. Excuse me but is there not a mask mandate in Mn? Thought a business would care more about my safety. Apparently not! read more

Tires Plus - Tires Near Me - Mankato, Minnesota

First time going to Tires Plus on Mad Ave. You walk in and walk up to the salesperson. You simply tell them what you need + car info + your info. You can then go get coffee from Dublin Donuts like I did. Pretty easy, their waiting area is quite nice with coffee and live tv. Not as much seating as their should be but overall decent. I recommend always scheduling your appointment ahead of time. read more

Tires Plus - Waiting area including tv and coffee. Pop machine located outside. - Tires Near Me - Mankato, Minnesota

Not the first time, but this shop has terrible customer service over the phone. Not calling back after telling me they would (apparently it takes AT LEAST 2 hours to help a customer cash out), then refusing to answer the phone at all. I've also been told i had alignment issues that would cost about 500 bucks, only to get 2 other mechanics opinions to tell me everything is fine. read more

Don't do it! I was in last winter and they had my truck for 4 weeks. I went in for tires and a sound that turned out to be the Automatic Braking System. They did not have a working part. They only use old parts. And refurbish them. Then the part broke. Then they tried to repair the broken one. They finally rented me a car. I asked for a large tire, I go check up on it and they put on wrong tires. I told them to change them. And I had a coupon for the type of tires and they grouchy asshole guy said it wasn't the right one. They still could't find a used part. I said go find a new part. They didn't want to. So I waited. And waited. My truck just sat out there as I had to drive a cube in the winter. The front desk girl was cool. The rest not. Finally my truck is done, I go to pick it up and it still making the noise or another noise. I left it there. There was another part that needed to be done I guess it was done. So I go pick it up and it is like pulling a diesel truck behind me. ABS not working. Not good. I call them and he says bring it back. PTSD sets in. I said no I need you to put in a new part. He said no. I said no way am I going to have your guys touch my truck again. I paid $4,000. I called my daughters mechanic and he said the broken parts were still hanging underneath and the part installed was crap. I had to go get a personal loan to pay for the truck. Then I had to pay the new mechanic $3,000 more to make my truck drivable. Don't go there. I saw someone mention a lawyer for their issues. I am not a rich person, it was traumatic. Just go to Greg's, or TGK. Traumatizing. read more

Great price- great service! Came in to get a battery check and found out it was time for a replacement. They gave me one of the best prices in town and had me out the door in under an hour! Thanks for all your help Tires Plus! read more

Friendly and professional! Good sale on tires at the moment, make sure to watch out for potholes in the parking lot, or else you'll need new tires and rims too! Lol! read more

They are always super friendly and have excellent customer service here aI won't go anywhere else!

When talking about the actual place, it was friendly, there are nice places to sit,and free coffee. Not too bad of an actual tire repair service here as well. I am giving the whole thing a 4 out of 5 though mainly because of the hour wait to have the service done and not having your car to go other places to waste time makes you feel stuck here just waiting for the service to be done. read more

Oil change took over 2 hours to complete with no reported incidents or hold-ups.

I am a walk in, and they took care of my car right away! Very happy I could get this car issue crossed off my list on my day off from work.

I had a slow leak in two tires, when one started getting bad I decided it was time to get them both replaced. I did a bit of research at Tires Plus's website, and once I knew which tires I wanted I gave the shop a call. Shaun at the shop took my call, verified that they had what I needed, and set my appointment for the same day. Shaun also greeted me when I arrived, got me checked in quickly, and advised me about how much time the work would take. I took a walk around the area (check out the thrift store just behind the shop, they have some awesome finds) and arrived about five minutes before the work was due to finish, and they wrapped up work exactly when they said they would. The price was fair, I received all the info I needed to understand my new tires' warranty and the work the shop performed, and Shaun even showed me the bolts in my old tires that were the cause of my problems. Overall this was an excellent experience and I'll be sure to come back for alignments, new tires, and any other repairs that are beyond my own ability to perform at home. read more

Had a leak in my tire so I went to see if they could fix it. They took a look and said I had a nail in my side wall so I needed 4 new tires since my car is all wheel drive. They never showed me where it was then quotes me close to a thousand dollars for new tires. Decided to hold off and go to a friends shop to look at it and it was definitely repairable and not on the side wall read more

I always go here for oil changes and tire rotations. When I called they got me an appointment within a few days and were very friendly over the phone. I have never had to wait longer than an hour for any oil changes at this tires plus which is why I always keep coming back when I need one! They also give fair prices for repairs and services. read more

Great service. Been coming here for several years. Zero issues with any of our vehicles. Always recommend to friends and family. Clean sitting area. Small parking lot. read more

Absolutely terrible, waited two hours after an appointment I made while walk it's got saw first for my car to be looked at. Was up for five minutes and found the issue I had already told them what was wrong. Refused to get issue fixed and when asked to pay for the mechanics "time" I was shocked, what time??? Told them straight up I was going to call my back right after and charge it back. Wouldn't have been so bad but last visit I was charged for an oil change they never even did not called to tell me any updates. Hope you enjoyed the f u I left instead of my signature. *update* took to a local shop under three blocks away turns out it was a fuse misfiring that cost me $12 to replace and $66 to hold and replace over 4 days. Corporate scam, DO NOT GO TO FOR ANY REASON GO TO Autotronics in Mankato or from North Mankato! Rebates on the smallest fix and real people read more

This is my first time at tires plus they are not far from my work and saw they had out the door pricing online which I really liked. No hidden fees. So far very impressed the staff was very friendly. They were extremely busy for a Sunday morning. I will be back. read more

They told me I needed my blinker replaced, and so I checked them when I got home and they work perfectly fine. They try to haggle me everytime I go there cause they know I don't know anything about cars. DONT COME HERE read more

Had a good experience today. Got right in. Friendly staff. Thanks to Kevin specifically for finding the issue and correcting it quickly.

I have been coming here for a few years always satisfied ........hubby took car in for check up for long trip ahead, "Everything checks out fine. " checked a sensor , replaced sensors ,changed oil routine stuff...375 ok. replaced sensor lite, lite back on 10 miles down road Went on 1565mile trip took car back in for sensor lite ?fixed again.....but now we need 2 new tires, brakes and front end work. Did not feel real safe about that rood trip. 900+ dollars later....sensor lite flashing .."I am sorry" did not give me a warm fuzzy feeling or make up for the time lost going back 3 times read more

Thank you Tires plus for getting me in quickly and taking care of me! I would recommend them! Great work! Thanks Matt!

Incredible group of people. I always feel comfortable with them working on my vehicle and know they won't take advantage of me as a young female. read more

Extremely pushy salespeople trying to get you to do things that you do not want to do.

Every single member in the staff is really decent and polite except the short lady with the glasses. she discriminates and was really rude to me when I just walked in without an appointment. As an educated person she should know the better way to treat the customers. read more

Update on my vehicle that was damaged at Tires Plus in Mankato, MN. We went in on Monday, 8/10/20 after speaking to their Corporate office and starting a claim against the damage that was done to my car, corporate advised us to go in and ask for a rental while this all gets investigated. We went in and spoke to John Clark the store manager who again was very rude to us, we asked him for his supervisors name and phone number, John gave us his name Nathan Lebun, but would not give us his phone number so that we can speak to him and voice our concerns. John called Nathan on the phone and we asked John to let us speak to Nathan, John denied us. John stated that Nathan was going to do some checking and would get back to us, after sitting there for half an hour my husband and I called corporate again and advised them of the situation, we sat at Tires Plus for an hour, finally we were able to get a rental. While at Tires Plus on 8/10/20 we went over to our vehicle and it had not been touched, the windows were and sunroof were closed and there was still 2 inches of water in the door panels. They had not made an effort to dry out the car, even though earlier in the day when John called us, he stated that they would dry off the car. Mind you my car has already been sitting in the lot since Saturday, it was still wet and now the smell was horrible in there. They ruined my car! On 8/12/20 we got a call from a Jim Flint from the claims department asking us what has been done, we advised him that nothing has been done to repair my vehicle, my car is still sitting there, it has not been touched, all we got was a rental on Monday. Jim said that he would do some checking and get back to us. We have been calling every other day for an update, as of now we have not had any other update, besides Jim stating that he is still waiting to hear from the store manager, that the store manager has not given him enough information, this was on 8/19. Jim advised us to keep calling every 48 hours, Jim does not answer our calls. Today, 8/25/20 we called corporate again, they will send Jim a message to call us. This is so frustrating, I take my car in to get an alignment and this is what comes from it. Horrible business, horrible customer service. John the store manager does not care about what happened to my car. I want my car fixed and I want it back. read more

I was at Mankato tires plus twice this past year, both times I left upset. I had order tired online, but when I show up for my appt, I was told them didn't have those tires , I would have to purchases tires that where 4 times the tires i had order, I left and bought my tires else where. Today I went into to get my oil change. It toke them over your to change ( i had a appointment ) when I got my car back, the oil change light was still lit, I went back into have them turn it off, I was laugh at , was told to drive around it would go off ( i have had my oil change before , it has alway been off , when I got my car back ) I drove to Minneapolis and back, lit still on . No thanks tires plus I won't be returning read more

I had a tire blown out and came here to purchase a new tire to retire the spare that I was using. I had an appointment set, and due to some lack of clarification on what tire I'd wanted (I made the error - not Tires Plus), I was given a tire that was slightly more expensive than what I wanted to spend. The employee (who was very, very courteous) apologized that he failed to confirm the tire I wanted, and happily offered to match the price of the tire that I was expecting to pay for, and the tire that I was charged for. I was pleased with this. Not only was a price match offered, the employee apologized for the "long" wait I had - despite only waiting for about 45-50 minutes (not at all bad - considering I was having a new tire installed as well as getting an oil change). I had a very pleasant experience at this store, and will undoubtedly return and recommend to friends! read more

Came in for a tire change at 8:00am with an appointment with the car that needs the change in the parking lot. I sit down and about 4 hours later I ask for the progress report on how the car is doing. They told me it was just going into the shop and I'm like okay I can wait a little longer. An hour later I am told that I have to wait for a tow truck to tow the car that is already in the parking lot into their ship, which is about 10 feet away. In summary I have to wait & hours for a tire change, would not recommend. read more