I went there for a oil change...the guys there, were awesome!!! I wasn't there very long and they were very hospitable , and took good care of me and my vehicle. They are top notch. They are very hardworking. I trust those guys. They are honest. The manager is very upfront. The prices are reasonable. Thank you so much guys !!!! Will be back for my tires. read more

Always hate coming to these places because I just feel like they try to take advantage of the situation and try to get the most money out of you. Staff was polite during our visit. Dropped my car for a tire patch due to a nail. Got a call a few hours later telling can't patch and a new tire out the door would be over $400! We just picked the car up and took elsewhere. read more

These guys always deliver for us. Will has been our go-to guy since 2017. He and his crew somehow always make it work within my budget and my schedule. Faces have come and gone over the years but Will has been a staple at Tires Plus. We don't bring any of our cars or our kids' cars anywhere else. read more

Never try to upsell pointlessly, never had a problem with their work. Been going here for years read more

I love their honesty at this location. My dealership was trying to upsell parts, telling me about all the services I needed. Second opinion here and confirmed all my suspicions. Justin was very helpful in explaining everything to me. Definitely will go here again. Also don't pay extra at dealership, lifetime alignment they offer is the way to go. Great value. read more

I went to this place at 5 o'clock to see if they could test my battery and they said they are not helping anymore customers for the day. They close at 7. I just wanted them to test it to see if I need a new one. That does not take long to do. They had 2 guys standing behind counter just to tell people they will not help you. I have had problems with this store 3 other times. They are slow for any kind of work done to car. And the worst customer service. I will never go they again. The only reason I went there before is because I have a credit card there. I HATE THIS PLACE. THEY TRULY ARE THE WORST BUSINESS AROUND HERE. DONT GO HERE OR YOU WILL REGRET IT YOURSELF. read more

While I want to acknowledge the hard work of the techs at this Tires Plus location--they've always been polite and professional during interactions--my overall experience has been incredibly frustrating and costly. I've now visited this location three days in a row, including Sunday and Memorial Day, both of which have reduced hours that I was aware of. Still, I made sure to arrive hours before closing, only to be turned away each time with the explanation that the technicians had already been sent home early. To make matters worse, the delays have had real consequences. I initially came in for a service and was quoted an extremely high price for parts that I later sourced and installed myself for around 1/12th of what I was told. Once that was done, I returned for an alignment--the work that I was told couldn't be completed until those parts were replaced. But I never got that alignment done. And because of that delay, my front-end alignment issue continued and has now caused significant wear on one of my tires. A tire that likely now needs replacing--and if past pricing is any indication, it won't be cheap. It's not that I'm upset the techs went home early--I respect that they work hard. But when repeated early closures and delays directly lead to damage on my vehicle and more expenses for me, it becomes a much bigger issue. Polite staff aside, I've now lost time, money, and a tire because this location simply couldn't deliver on basic scheduling and follow-through. read more

Stuart is an amazing professional who was a pleasure to work with when I needed to work replace two tires on my Telluride. They gave me a fair quote for two new Bridgestone tires and an alignment. They didn't beat the dealer's quote but it was only $50 more and it meant getting it fixed same day as superbowl Sunday when the dealer was closed. Tires Plus is also way closer to home than the Kia dealership in Clearwater. Definitely trusting Tires Plus with my business in the future! read more

Right place at the right time. Completely flat tire repaired and back on the road safe. Luckily I made it to the tire place in one piece and without the kids in the car. They were able to help me get back on the road in about 2 hours. Well worth it to be safe in the car that drives precious cargo. read more

They went above and beyond and were so patient with all my questions. I was very pleased with how great my tires looked and the value too!

Honest fast service with very competitive pricing. Taken all my vehicles here thru The years! Janise Msh read more

You will spend your time, gas and when you come they will tell you that your coupon doesnot work!!!

I needed a tire last minute and I called here and they were able to get me in that morning. I ended up going in for this afternoon. Great pricing and quick service read more

Tires Plus - Inside to the techs - Tires Near Me - Tampa, Florida

Overcharged for the wrong tire ( not factory recommended) installed on tesla M3 performance.

Tires Plus on North Dale Mabry Hwy in the Northdale area has the Worst customer service I have experienced. If you need an oil change or work on your vichle go to Insty Tune & Lube 14783 N.Dale Mabry. Fast , courteous services. read more

This place overcharges. They charged me $205 for a condenser that costs $85, $341 for 18oz of R-1234 refrigerant that costs $135 (I can provide links for the all cost of these materials). That's more than 100% markups, corporate greed at another level. Tires Plus / Firestone will never work on my car again. Be warned against their super greedy practices. read more

People's people's peoples do not go to the one in Henley and Waters the guy was being real rude when I asked him why are they checking under my hood why are they checking all over under my car flipped out on me. He told the guy put that s down and back it up when he came back I asked him why was he so mad he said because I started arguing with him I said wow I asked you a simple question I was really shaking I kept my mouth shut I was shocked i waited for my car jumped in and drove fast out of there. Short dirty blonde hair guy with bad attitude you can't miss him MY RATING IS O. I had to put one star so I could move on the page read more

Awful. Just awful. Never will I go to Tires Plus again, never. Any TiresPlus. Carrollwood store I made 3 different times I made an appointment to have my car aligned (I have life-time alignment), tires rotated and balance, and (and having road hazard) have a nail pulled and tire repaired. Was told 4 hrs to do everything. No big deal I was willing to leave it at the store. Made the appt on Sunday 8/13 for that Wednesday 8/16. I went to drop it off and I was told I am not in the system. This by the same gentleman with who I made the appointment. Then he said we are backed up and won't be able to get it done, can I bring it back the next day, Thursday 8/17, and a little earlier. Ok that works. Then I call Thursday to make sure all is good and spoke to someone else and they told me I wasn't in the system, AGAIN. 2 times not in the system. I guess making an appt means nothing. I said better yet I'll bring it in Saturday 8/19 so I can leave it all day. Took it in at 8:30am. Nothing was done until 5:15p. Car didn't move. They close at 6:00p. They got the car done only after I was told alignment wasn't on the ticket when it clearly was on the original work order and I was ticked off. Done in a little over an hour when I was told it would take 4 hrs. My washer fluid tank needed refilling. I was going refill the washer tank and put new blades on my car after my tires were done. Got into my car, looked and saw the fluid was refilled. Went to use the windshield washer and MY WINDSHIELD WASHER DID NOT WORK. Nothing! I did not ask for them to refill it. I don't know what they use. Don't' know what its not working when it worked prior to going in! This is the 2nd time I took my car to a TiresPlus and something happened to my car. The first time was my center console latch was broken off when it was working when I took it in. $500 console, broken at the Kennedy Blvd in South Tampa. Now my windshield washer will not work. Both times I was told nothing can be done. I will never ever use TiresPlus again. read more

I took my car into get a set of 4 tires, and once they were done, I was on my way home thinking, that I completed one big task. Boy, was I wrong. The next day, one of my tires was flat. I had to tow my car back again, only to be accused of running over a nail and that it was my fault. All this before even looking at the tire. After taking time off work which wasn't appreciated at all, and waited a few hours. "They fixed" the problem which was on their end...tire wasn't installed properly. In addition to what was wrong, my tire caps (all 4 were missing). When I asked about getting my tire caps from the previous day, I was met with "oh no big deal!!" No big deal? They obviously don't know the reason for tire caps, and it's hilarious that they work in the business of selling tires. My 7 year nephew knows why we have tire caps!!! Oh and jump to 6 weeks later, I saw two plastic parts that shield the tire from the engine are gone! It was there before I got the new tires. Hummm, another cost for their complete incompetence. If they can't return tire caps and now the expense to replace this plastic part on both my front tires!!!!! I am beyond mad. I learned a valuable lesson to never return to this place. I do not recommend this place. Save yourself the grief by making a mistake and seek out better tire professionals who do not try to rip you off or take things from your car. read more

I purchased four brand new tires from them. While waiting for my car to be done, they claimed my battery was dead and showed me a piece of paper indicating a low battery test result, trying to sell me a new one. I informed them that I had replaced the battery just four months ago and have pulled the fuses to stop power from draining. Mechanics seemed sketchy and began stuttering when I caught him in a lie. After five days, the battery is still working fine. Hard to find a trustworthy mechanic these days. read more

I needed tires installed last minute on my vehicle I had an appointment at one of their competitors a competitor told me that they weren't able to do it on my scheduled time so I went to this location, this shop took me in WITHOUT an appointment read more

These guys are worst. They lost my tire locks TWICE. The first time the guy behind the window was acting it was my fault. The second time was last week. Go to another location. I've had good service at other stores. This location sucks. read more

We had made an appointment for replacing the bulbs in our headlights. It turns out it was an electrical issue and also a recall from Hyundai. I appreciate Tire Plus Associates for being honest, kind and exceptional. If we ever need service from you we will be back read more

Was told to get my tire changed within about 45 minutes and was waiting for almost 2 hours during my work lunch break. Never again!

If I could leave zero stars, I would. Customer be-ware. Especially women. I've worked in the vehicle maintenance industry for 6 years, and had it not been for my experience, these guys would have totally ripped me off! From price of oil changes to cost of tires and their tread, to need for a transmission flush, these guys are scam artists all around. Do not trust a word they tell you. read more

I bought tires online and searched for a reputable place to have them sent to for installation. Due to the good reviews regarding Tires Plus on N.Dale Mabry in Carrollwood I decided to use their services. I visited the location ahead of time and later called back for an appointment almost a week in advance. Upon my early arrival, I was informed the job would not be completed till late afternoon. This was unacceptable as I had other appts and offered to come back the next morning but was told they over booked and would not get to me anytime soon. I left my car and shopped the Sams Club nearby while waiting, but to my amazement, the job was not only done at the appt time but wasperience. finished in one hour. (initially I was told 2-3 hours) This was good except for the fact the rims were so greasy, it took me 45 minutes when I got home to clean them. I hope this review helps someone else when time is of the essence and expectations are of utmost importance. Sorry no pics, did not initially intend to post a review. read more

Visiting this location isn't even a consideration for people. In the previous month, I visited TiresPlus on North Dale Mabry to address an issue with my AC. Around 10 days later, I observed an oil leak beneath my vehicle. Seeking a second opinion from a mechanic who came highly recommended, I was informed that my Oil Filter had been deliberately tampered with, and I was shown the evidence. The only plausible explanation for the filter's damage is that someone from TiresPlus intentionally caused it. read more

I called and had lots of questions. They were so great and patient, helping me figure out how to handle my issue. Jermaine was extremely professional and helpful. Good price, terrific service. I am so happy that I found this facility and I will definitely return. read more

I'm pretty fortunate--the Tires Plus location in my neighborhood--Bruce B. Downs near Cross Creek Blvd is top notch. Beyond the expertise in maintaining my car, repairing a tire or purchasing tires, what I liked best about this store was the communication; they asked questions and actually listened without trying to sell me something. This is THE go-to shop for automotive needs in New Tampa read more

Called this location to have a 20 inch tire repaired so I could get to work tomorrow. My sports car has no spare. Stuart told me at 4:20 pm that they could not repair my tire until tomorrow. I Said aren't you open until 7 pm and he said we are swamped and hung up on me. I will never use this location again. Please hire problem solvers who are capable of overcoming obstacles to provide a quality service!! read more

Very unhappy with the slow service. I brought my car in yesterday 12/28/22 at 4:30 pm because the inside passenger door car handle broke. I told the person at Tires Plus to order the piece in advance so that way when the car is in their garage they could immediately fix my car. Now I understand they could not get it done that day but they turned a deaf ear when I asked them to order it so it would come in sooner. Fast forward to today 12/29/22. Now almost 24 hours later I have yet to receive a phone call from Tires Plus letting me know the status of the part or when my car will be ready. I contacted Tires Plus customer service and was told they just started looking for the part ....almost 24 hours after I told them to look for the part in advance. Because of Tire Plus incompetence, my car will be spending a second day overnight at Tires Plus parking lot so they can find a door handle. Now tomorrow will be 12/30/22 and they will continue to work on other cars while my car sits in the parking lot. This will be the THIRD DAY that it sits in the parking lot. I am upset and I have alerted management about this and expect this store to comply and finish my car before working on other cars that came after I came! This is the first and last time I go to Tire Plus. You have lost a loyal customer of almost 10 years. Also, communicate and give a phone call...still waiting for a single phone call from you all. Terrible service. Angry and upset customer. read more

They worked in both of my tires in just one hour, their prices considering the quality of their job is pretty fair. I strongly recommend them. read more

I went in with a nail in my tire thinking I would have to replace the tire. John went to take a look at the tire measurements and said he would try to patch & plug it instead of replacing the tire. When they took a look, the nail had not punctured the tire. There was no repair needed and I was not charged anything. Very honest and friendly. John was great! read more

Thank you Tires Plus for making time for me without an appointment, and my tire is repaired. Very friendly, thorough and efficient. I'll be your customer next time I need tires or service. Thanks again, Ellen read more

Please do NOT come here if you have any type of sports car! I went in for the alignment I get every other year and watched as they took my car out on to Dale Mabry twice (before and after alignment) for a total of 22 miles. When the guy left the parking lot of course I had to hear my turbo spool as he gunned it out. Of course I cannot prove they did anything bad, but it was completely unnecessary to drive for that long and that hard when all I wanted was a simple alignment. I fell for their $50 alignment special and you definitely get what you pay for. Please people, do yourself a favor and pay the extra money and go to a respectable place that want take your car out for a joy ride. My vehicle is what gets me to my job and school. I cannot have some irresponsible employee driving my car like he stole it. read more

Look, when you're not a "car guy" going to any mechanic is kind of stressful, because you just know you're going to have to deal with mechanics that are also salespeople trying to get you to spend more money than you expect. Went in for a new set of tires and an oil change. You can shop online for what you want and it will give you a full "out the door" quote that you can bring in. I did that and my price was almost exactly the same, within a few dollars I think. I was treated well at the store and I wasn't harassed or coerced into other services I didn't need - unlike at that other oil change place where it takes saying "no" 8 times to get out at a reasonable price. Took about 2 and a half hours, which seemed a little long, but I wasn't quoted a time and for me the wait wasn't a big deal. Maybe from a customer service perspective, after two hours it might have been good to just let me know they hadn't forgotten me. But I'm nitpicking. This was my second visit to this location. First one was with my wife's car about 3 years ago, and had a good experience that time as well. I imagine I'll be back again. read more

I originally stopped by this location a few days ago to have the guys put air in my tires because I'm nervous filling them up. My cousin actually died when fill in up tractor trailer tires hence my anxiety . The sales guy did NOT criticize me in anyway. He said no problem, pull your car around. No charge for air. The mechanic filled my air and talked to me about my tires. He told me I needed to get to new ones because they were balding and could be dangerous. I took his advice seriously & returned 2 days later to buy the tires. When I returned I only waited 1 hr for installation & alignment. What a pleasant experience. The men were gentlemen. Polite . Courteous. Great work ethic. I walked out 2 times with a smile on my face, thanx guys! Your crew is awesome! read more

I had my Spark plugs replaced today for my Ford Mustang. The total cost was $415.93, which included $131.94 (6) spark plugs and $237.50 for labor. This price is an absolute joke and I will never come back to this shop ever again. To overcharge a customer $21.99 per plug is ridiculous! There is an advance auto store walking distance away. I could have walked there and saved $60+ on the plugs alone. The guys then told me they charged for 2 hours of labor... $237.50/2 $118.75 an hour to change spark plugs. I never leave reviews even when I get bad service, but this experience tops them all. read more

I had been to this location 8 times to find out an air conditioning issue, I was suppose to go back again last Saturday but I couldn't keep wasting time. Spent $230.00 on Freon there and was told if it blows warm bring it back, so I did, multiple times and they couldn't replicate issue or ac mechanic wasn't there at that particular time I came a few times . I finally went back last Friday and pulled up to the back like they'd ask me to if having issue again so some one could duplicate it. Saw Brian one of the mechanics, who was very nice, he agreed it was blowing warm. So I went to front office and dealt with manager who I had previously before, that kept telling me you have a 20 year master mechanic working on your automobile with us. Then during one visit informed me how he did not appreciate me giving him 3 star review and said that counted as a zero score for him. He was very upset about. Embarrassed me in front of staff. I've worked at largest bank and communications companies in America . I know how surveys work, that's why they called me back to come in due to survey. What am I suppose to do spent $230.00 there getting Freon, Freon doesn't just evaporate, there has to be an issue causing to be low. Next day ran exactly as it did the day I brought it in originally. Said they put a blue dye in to detect leaks, well instead of going there and leaving car all day, which would make 9th visit , which I'd done prior Saturday for hours, as I waited. Then mechanic on my 8th visit said he couldn't duplicate issue. I told mechanic don't you see the blower doesn't blow faster on max or recirculate while driving with him in truck. He just said keep on recirculate max. Well instead of spending Saturday there, I took it to a air condition shop. They notice Freon low, one side 250 the other 200 on gauges which I viewed. He couldn't detect any areas a blue dye was as they said they had put in to find leak. The air conditioner company told me issue and I also had dodge diagnosis. That wasn't cheap..Same issue both places told me i needed an evaporator core and water pump changed out and that I may mess up car to drive further because it could cause allot of issues because the chamber was empty connected to water pump. On disability now so every penny counts. No it was not cheap to finally get this fixed right by far. Just wish I had that $230.00 back for Freon that neither place could find a blue dye leak anywhere. Both places confirmed low on Freon . I am not writing this because I wanna a manager to call me, I wouldn't even take the call. My experience with them is done... do not call me on this issue unless your a district manager. Just felt like I was getting the run around and given excuses. When a manager won't even turn his head to the left to speak with you face to face you know nothings gonna change. read more

Why 5 Stars? Called in to get a quote and make sure the tires were in stock prior to setting an appointment. Not sure what position "Ken" holds at this location but he was awesome. When arriving Ken was also the person that attended to me, he carried the same customer service skills face to face as he did over the phone. Dropped the keys off and told him I'd be in the area grabbing lunch while my car was being serviced. He was kind enough to warn me about recent customer complaints at the local Steak and Shake, I should have taken his advise. When the car was ready, the mechanic advised me of other maintenance that needed to be attended to (as expected) both high priority and low to avoid additional and unnecessary damage that can be caused by prolonging routine replacement parts. I'll definitely continue my business here! read more