Elvis Rescue Towing is fantastic. We called them for winch service in Loxahatchee. They were out in…read more20 minutes and had the car back on the road in 10 more. We even got text status updates on their eta when they were en route. They took care not to damage the car, helped us out of a jam, and did it with grace and kindness. Amazing family business. Thank you, Elvis Rescue Towing.

From the owner: Open 24/7 Elvis Rescue Towing, we are a Local family owned providing Towing Services in West Palm…read moreBeach and nearby areas. At Elvis Rescue Towing we do Local and Long Distance Towing. We arrive in 30 mins and take you out of the sticky situation you are in, most importantly we take care of your car! We owe a debt of gratitude to Elvis Rescue Towing for their swift, professional, and compassionate service. After being stranded for more than four hours in a torrential thunderstorm awaiting a response from AAA, we happened upon Ana at Elvis Towing. She told us, We'll be there in 20 minutes, just hold tight. And they were! In no time, we were on our way. It had been a frustrating night of calling many towing services after realizing that AAA was not going to respond to our calls. We really wish we had called Elvis first. Hats off to this extraordinary family business!

The experience with DCP / Mobile Mechanic was less than stellar. I used the Request A Quote option…read moreand received a reply days later from a guy that goes by the name Leroy. I noticed that he happens to respond to a few customer reviews periodically, mainly in a defensive and insulting manner to divert attention away potential customer or actual customer feedback. Leroy sent me a reply stating the following: "My minimum service fee to come out is $100. If it is a minor issue, it would be covered. If it is something more, then the $100 service fee would go towards the labor." I had no issues with this. In reply, I simply asked to be quoted for an actuator replacement in my AC and a quote for repairing a Freon leak that has already been dyed to make it easier to find the leak. I gather that this request did not make Leroy happy and rather than be provided a quote, I was told to go to Honda. Having already diagnosed the problem myself, in order to save time and compare pricing, I wanted to get a quote for the service to assess the reasonableness of the charge. In my mind, like any other conscious customer, I feel that is reasonable. From there, I'm assuming Leroy wasn't pleased because having them come out to inspect the car would allow him to lock in the $100 and poke around longer in the car to try and "discover" if there are other issues. Understanding that the $100 fee is reasonable and had no issues with the charge, my goal was to get a reasonable quote for the service. From that point on in the conversation, Leroy, representing DCP/Mobile Mechanics decided to engage in insults. The insults were about how old my car was and that it was junkie. That I was "broke" and apparently wasted my time when I was younger and "I'm too old to be driving junk cars" (I drive a 2013 Honda Accord that runs very well and taken great care of the care over the years with minimum problems). The insults continued throughout the conversation (not sure why) and was told to "stop wasting peoples time and confusing people." I assumed Requesting a Quote for service and providing a description of the problem was what Yelp intended to occur by creating the option, but apparently this isn't the case with some mechanics. Maybe pricing transparency isn't in Leroy's best interest to offer me a reasonable quote to complete the service request. I'm not sure. But, as I mentioned to Leroy, refusing service wasn't the problem in this situation, even refusing to offer a quote as requested. The issue was Leroy, acting on behalf of DCP/Mobile Mechanic decided it was in his best interest and in the business' best interest to insult and discourage a potential customer that is just trying to get price estimates to help make a decision regarding the maintenance of his vehicle. Simply put: Leroy and his business were attempting to disrupt the customers ability to make an informed decision. He could have simply just stated "Unable to service your vehicle" if he wasn't interested when the request for a quote was made. I'm sure Leroy will have a reply to this review and make a defensive response that tries to deflect and may even attempt to throw additional insults, but a few snippets of the conversation are attached as evidence. (PS: As you can see in his reply to my message, he continues to insult and act defensive. SMH)

Customer Service needs improvement. There has to be a level of professionalism when talking with…read morecustomers who have questions and concerns.

Brandon got back to me very quickly and we set a time for him to come to my car as it was DOA even…read morew/ a brand new battery installed. Brandon diagnosed the issue quickly and tried to get it to start with some trouble shooting the old part. It needed a new starter and we moved ahead with the repair. I confirmed the part price with a friend and Brandon installed it as soon as his associate delivered it. Car is all fixed and Brandon is a real Professional. Honest, works hard to get the job done and goes above n beyond (he cleaned up the engine and cleaned out the Throttle Body and put in a little missing hose piece too). Thank God there are still some great guys out there. Thanks Brandon.

It's like talking to a sales man ,I need a diagnosis for engine running rough but your oil gauge…read moreain't running and you have play in steering column , doesn't listen, I said engine running rough . Here comes the computer and codes , no hands on till the computer tells you what it is . I fixed it my self , these guys don't use their senses, useless . Saying I'm the best posting diplomas doesn't mean shit if you don't put hands on it's like a barking dog , no bite no action. Don't fall for these scammers

I'm here from out of town & needed a boost to jump start my car and the man gave me a quote for…read more$85, which is outrageous coming from Texas. & he immediately hung up on me when I said no thank you lol Update: Now after posting this I'm being insulted

Fast and friendly service by this company , other people needs to learn how to provide Road Side…read moreService. Amazing ***** service. keep it up good work

If I could give 10 Stars I would!! Literally called them in the morning after another company was a…read moreno show the day before and they were in my driveway within an hour & half! Professional, reliable, friendly & cost efficient for coming directly to your home! Had 4 new tires mounted and balanced all under an hour! HIGHLY RECOMMEND will DEFINITELY use them again for everything!

Very disappointed. Knowing it's a flat tire and stuck they have been working on a quote for my…read morerequest for going on 8 hours now ridiculous. Will never look to them again for ANY service..

Had an awesome experience with Rodriguez Towing in West Palm. My tire blew out and left me…read morestranded. I waited for hours for AAA to come help and nothing! I called Rodriguez Towing, we used texting to translate, he literally came right to me and saved the day! Professional and knew what he was doing, he took exceptional care of my little car and took it to a tire shop where I was back on the road in 2 hours. I can't recommend them enough! Very nice people! Thank you so much!!

From the owner: Roadside assistance and towing 24 hours, 7 days a week, conveniently located in west Palm beach…read morecounty; our company is proudly licensed and insured. We provide various road services, including short and long distance tours for light and medium duty cars, trucks, recreational vehicles and motorcycles, auxiliary starting, fuel delivery, tire changing, etc, etc. Affordable prices, fast service and excellent customer service. Asistencia en carretera y remolque las 24 horas, los 7 días de la semana, convenientemente ubicada en el condado de west Palm beach; Nuestra empresa está orgullosamente autorizada y asegurada. Brindamos varios servicios por carretera, incluidos recorridos de corta y larga distancia para automóviles, camiones, vehículos recreativos y motocicletas de servicio liviano y mediano, arranque auxiliar, entrega de combustible, cambio de neumáticos, etc. Precios asequibles, servicio rápido y excelente servicio al cliente.

Very reasonable very professional Mr.Alexander came in a timely manner. The service was great…read morehighly recommend

They made it to me way before the eta for a tire change solid overall service would definitely use…read moreagain