This appointment was as smooth as could be. I went in wondering if I should just do the drop off…read moreand come back, I thought I was going to be spending a whole morning there so I brought all my work stuff. An hour of me getting into my emails my car was done! The service was professional especially with the automated SMS updates so I didn't miss my appointment were a bit much, but I get it. Quick and a job well done! I believe my technician was Kenneth, great work ethic, very friendly, and efficient. Would be happy to suggest this company and his service as it has been a month now and everything is working as normal, no leakage or errors. On a plus side the two service reps in the office were polite and friendly to converse with and make the trip to stay enjoyable.

No call, no shows TWICE! Also getting ahold of someone is difficult. After being shuffled around to…read morethe shop they had no reason for the no shows. They did try to get me to come into the shop, but I couldn't take off work for 3 hours for my car to be fixed. Also, the other company I did get to come out was cheaper and they came the same day and completed the work. Would not recommend this company.

I was completely blown away by how honest and professional this company is! I had requested glass…read morereplacement for my 2013 Dodge Durango, because I was told the seal around the windshield was loose and that's why it was making a buzzing sound at high speed. Instead of coming out and charging me to replace the windshield for a solution that he knew would not work, AJ called me immediately and let me know what the most likely problem was. He said the windshield replacement would not solve it, and that I needed to re-seal or replace the cowl under the windshield wipers. He was right.! When I do have a problem with my auto glass, this will be the first guy that I call! Thank you so much, AJ.!

I called and got same-day service for my wife's car. The price was reasonable. The installer…read moreclearly explained how the windshield was replaced, gave some useful safety tips, and finished in under an hour with a flawless installation. I'd highly recommend the company.

If I could give him ZERO STARS I would!!…read more The original job was to replace my windshield that was severely cracked. He offered two options: dealership glass and after market. I asked what the difference is and he said only the stamp in the corner. I chose the after market because he said "I'd be very happy with it." Immediately after he replaced my windshield, I got an alert saying that my forward camera needed to be recalibrated. I messaged him asking about it and he said he didn't unplug my camera, etc. and then offered no support. The dealership said it would be $300 to recalibrate which I couldn't afford at the time. Well, I finally brought my car in because I can't get my annual safety & emissions renewal without the recalibration and they said that it's not the camera, it's the windshield itself. It's not compatible with my car's cameras because of some special gel that's required in the glass that acts as a filter. Therefore, I need to replace the ENTIRE windshield again plus the recalibration which will cost $1500!! All because of this business's negligence and misguidance. I reached out and explained everything to them and they didn't even have the decency to respond. Filed a complaint with Yelp but because this business isn't a part of the Yelp Guarantee Program, there's nothing they can do. Plus I paid in cash so my bank can't assist. AVOID THIS SCAM OF A COMPANY!! Edit: of course he responds after receiving a bad review, but only to insinuate it's my fault and calling me a procrastinator? Since I can't respond to a review reply, here's what I messaged him: Oh now you respond because you got a bad review? This has nothing to do with me having to wait because I couldn't afford to get the recalibration done. Mazda quoted my $275 for the recalibration itself but it has nothing to do with the camera. Even if they attempted to recalibrate, the glass is not compatible with these cameras, which you should have known. They said without the required gel and the clarity issues with this after market glass, it wouldn't be possible without a complete replacement with Mazda glass (whether I do it with them or third party). They even showed me on the glass you replaced how the gel was done improperly. So you can take your poor customer service and terrible work ethic and enjoy my rightfully bad review!

JC was quick to respond and come out to my house to check out the issue that the dealership I…read morebought the car from couldn't figure out for 2 weeks. After the part was ordered, he came back promptly and installed it and fixed the issue - quickly, no fuss, and fair price. Will be referring JC to everyone I know and for all our future windshield/glass needs. Thanks!!

I recommend this business to get your windshield replaced. Curt, the sales rep was very…read moreprofessional and informative. He gave me the options and education on the different types of windshields you can purchase. They honored a price match from another business. Hugo, the person who installed the windshield came on-time, called prior to arrival and did a quick and excellent install. He went over all of the collaborations for the windshield after the install. I highly recommend this company for your windshield replacement.

Prompt service and quality professional staff. You could not tell there was even a chip that began…read moreto travel across the windshield with this heat.

Adam came to my house on a Sunday and repaired my chip before it cost me a new windshield. So…read moregrateful for the quick response and AWESOME customer service!!

I do not recommend Lone Star Chip Fix!!! Their service is quick to get you in and friendly but…read morequality of work isn't what's promised, you'll be better off just buying a repair kit and do it yourself if it's a crack or chip in your windshield! Runnnnnn

Service was exceptional, quick and as described. Made the appointment the day before and…read morereplacement was done by noon.

Great job! Quick, timely. Would use again! My son needed a…read morechip repair and this was perfect!

Got my Mustang's audio system upgraded here and it came out awesome. The staff knew their stuff,…read morehelped me pick the right setup, and didn't try to push anything I didn't need. Install was clean and the sound is night and day better -- bass, clarity, everything. Super happy with the results, definitely recommend

I called and they came out to my office the next day. My sister happened to call that morning…read moreasking about her Windshield and I told her to call them. Although they were already out for the day they circled back and got the windshield for her car and fixed them both for us. Thanks for getting it done so quickly.

Jamal maintained great communication throughout the process. He took time to answer all my…read morequestions and provided detail explanations of what to expect in terms of product and service. He was quick, reliable, and offered friendly service at a fair price. 2019 Subaru Ascent Owner

From the owner: At Rapid Response Dallas, we are committed to delivering top-tier professional windshield repair…read moresolutions that go beyond expectations. With a deep-rooted dedication to excellence, we have become the trusted choice for addressing your automotive glass needs. Our skilled team of technicians brings a wealth of expertise and experience to the table. Whether it’s a minor chip, a bothersome crack, or any other windshield imperfection, we have the tools and know-how to restore your windshield to its original pristine condition. We understand the importance of a clear and unobstructed view while on the road, which is why we employ industry-leading techniques and state-of-the-art equipment to ensure your safety and satisfaction. What sets us apart is our unwavering commitment to quality. We take the time to assess the damage thoroughly, considering factors like size, location, and severity, before devising a tailored repair plan. Our goal is not just to fix the issue at hand but to provide a lasting solution that preserves the structural integrity of your windshield. This approach not only guarantees your safety but also prevents the need for costly replacements down the road. Customer convenience is at the heart of our service. We offer flexible scheduling options to accommodate your busy lifestyle, ensuring minimal disruption to your daily routine. Call our team today to schedule your appointment (469) 885-5385 or visit our website to book online.