Hey there, I forgot to mention on my first review of Caliber Collision - Redlands What an Amazing…read more Job the Team did on my Subaru Outback she looks Beautiful again I would highly recommend this Business High Five Cynthia

This company got me out of a jam in a big way. I hit a small post and wreaked my passenger side…read morefront door. If I used my insurance, my premiums would go up. Caliber worked to get a door matching our color and specifications from a salvage company. It works perfectly and looks new. I can't even tell the door was messed up. They even cleaned my car inside and out! They saved me a lot of money. David Stephen's is the man to see.

We had a great experience with our repair. First of all, very honest and fair priced estimate. I…read morereached out to a few shops and was told I needed to repaint the whole bumper. Genuine Customs & Collision buffed out the scratch for a reasonable price and didn't try to pressure or up sale unnecessary work. I would absolutely recommend. Great value, quick communication and honest customer service.

I had just purchased this Corolla with front end damage. One of the associates, Jen, was very…read morehelpful and honest. She pointed everything out that would need to be repaired and seemed like she just wanted to help me out. Before I took it here at Genuine customs and collisions I had taken the vehicle to a different shop and the associate at this other shop just glanced at the car and gave me a price but here at genuine customs and collisions Jen throughly inspected the vehicle and noticed hidden damage that even I didn't realize. She pointed out that the headlight was broken along with some brackets that would hold the bumper in place. Jen and everyone here at Genuine customs and collisions center are very honest and hard working people and I would definitely recommend this shop to everyone that needs work on their car.

I needed my door adjusted on a 2015 Mustang , after going to another shop that wanted to replace…read morehinges and do some painting and charge a hefty amount I decided to get a second estimate elsewhere. I knew the hinges were fine and did not need to be replaced so didn't trust that place. I went to Banda's and they agreed the hinges were fine and it was a straight forward fix. He was very honest about everything and told me upfront what was done. The fix was absolutely perfect, I dropped the car off at 7am and picked it up at 9am same day. VERY happy with the results and the price was reasonable, a lot less expensive than the other shop . I would highly recommend coming here first, very nice and professional people. I have another 05 Mustang that needs a little more body work and will be bringing it here for sure.

After a horrendous experience at another body shop that quoted my wife and I an exorbitant amount,…read moreBanda's provided a reasonable quote with responsive service. The replacement parts came the next day , and the actual service took 3 hours or less (fast for our specific job). They left our car in better shape and even made it clean/tidy. Make sure to bring cash or use Zelle so there's no card fee. Btw, staff is super friendly and gives great recommendations. Banda's highly recommended for those in the Inland Empire!

Overall, a good experience. Restored my Tesla car to its original condition and the paint job was…read moreclean and well done. I really appreciated getting the car back sooner than the original date provided. My only feedback is that the technician forgot to put the "T" emblem back on the car, and I had to ask for updates during the process. It would be great if updates were sent automatically. Otherwise, satisfied with the work.

1 star -- Unethical practices and harassment…read more My experience with Fix Auto Redlands was unacceptable and extremely stressful. Throughout this process, their business practices felt deceptive and predatory. Billing was unclear and appeared inflated, explanations kept changing, and there was a complete lack of transparency. Instead of clear answers, I was met with deflection and pressure. What pushed this experience over the line was the constant phone calls and harassment. Rather than professional communication, I received repeated calls that felt intimidating and inappropriate. It became necessary to protect myself by documenting everything. If you deal with this shop, record every phone call and save all emails and messages. Do not rely on verbal conversations alone. Get everything in writing and review every charge carefully. Concerns were not addressed respectfully or professionally -- they were dismissed. This caused unnecessary stress not only for me, but also for others involved in the process. I would strongly caution anyone considering this shop to think twice. This was one of the worst experiences I've had with an auto repair business, and I would never return.

This car does amazing work with cars. I had issues that no other shop could diagnose. Dynamic…read morecollision was able to identify my problems, and went above and beyond to make sure I wasn't having anymore issues. They even have a specialist for airbags/ Hondas. They were pretty straight forward, told me what was wrong and gave me really good prices. The guy who runs this shop is a really nice guy , and makes sure you're happy with your car. I told him I want this done and this done and they did it. Thank you for taking care of my car.

BUYER BEWARE: Where to start as we had a terrible experience…read morewith Dynamic Collision in Redlands.  We brought my vehicle in after getting hit for repair on driver door.  Having used Dynamic many times previously and being very impressed with their quality, I returned. The problems started with it taking 3 months to get the repair done (with not 1 call from the shop letting us know what's going on). My husband had to be the one pursuing them. I understand the supply shortage, however upon finally going to pick the vehicle up, the entire side that was painted had terrible orange peel as well as fish eyes.  It looked AWFUL.  They acknowledged it was a poor job and told me to return 1 day later, however, it took 3 days. While the orange peel was gone, we now had a 4 inch burn above the passenger rear door handle.  Back to paint again and 3 days later we were finally good to go. Guess it was too much to ask to have it right the first time after 3 months? The frustrations of the situation were compounded by little to no communication regarding the process as well as the continued absence the manager Kimberly on site. Even after being told multiple times she would be in the office, she never was.  To make matters worse, This shop has apparently changed hands since the previous times we used them.  In the words of Kimberly, the manager,  the shop has gone from a high quality body shop ("highest caliber of workmanship" according to their website) to a "production shop". . Again, no one bothered to tell us ANYTHING and the only way we found out that they switched owners was from calling one of their Cerritos office!! As my insurance deductible was waived by my personal insurance company, this next part was the most bothersome part.......Kimberly, out of her own mouth, told us she would pay the deductible plus give us an additional $100.00 for the major communication flops and lack of communication on their end.  BUT......when it came to actually collecting the money, she failed again.  Not one dime was given or even any apologies.....we are still waiting for the money.  This left my husband and I disgusted with this company as their word means NOTHING. We will never use them again. . And, perhaps in the future, if they are aware of the supply issues, which they certainly should be, the customer should be informed of such, prior to drop off.  This way,  the decision can be made by the customer to wait to drop the vehicle off, assuming it's driveable,  until after the parts come in or not. It's called common courtesy. I was out my vehicle for 3 months, $2500 in rental car costs, sub par workmanship not once but twice, necessitating multiple trips and taking up another two weeks (additional $560 rental car costs) while they managed to skate away with the $8k check from my insurance company. They cashed the check from AAA right after receiving it while many reputable companies wait to cash it until AFTER the vehicle is fixed. It's a nice little racket they have going on here. There are many other choices out there, I would make it a point to choose one of them, NOT Dynamic Collision.

At another auto body shop nearby, I previously had a HORRIBLE experience several years ago. This…read moretime, I've already been getting some very awful treatment from my insurance company Geico, so I'm coming in with a lot of skepticism. When I checked in, there were no delays on getting my vehicle inspected ready for repair. Also, a rental was arranged for me to be picked up at the shop. Vanessa was very nice and did a great job explaining the process. She explained that they wouldn't be able to have a complete ETA or estimate until they get a closer look at the vehicle in the shop, but that most likely it could be about a week and a half to two weeks. Seems reasonable. The next day (and every day after), I received a text with a link to the status of the repair. It was updated with an expected completion date and status. Photos were quickly uploaded of the damaged parts (most likely for the insurance company). They did a very good job of communicating and keeping me informed of the repair status every single day. I was shocked when my vehicle was done in only FOUR DAYS - substantially faster than the initial estimate. I was able to return my rental at the shop when I picked up my vehicle. On first inspection, the quality of the work appears to be top notch. My bumper looks great again! It was done quickly, and they communicated the entire time. Compared to the last auto body shop I went to, it's a complete night and day difference. Couldn't have asked for better service. (Not happy with Geico or with Enterprise after I returned the vehicle, but those will be separate reviews.)

Poor workmanship Mediocre quality no pride whatsoever in execution of re-assembly had to return 5…read moretimes probably even more lost count.Poor matching of Black Paint missed small body work repairs fasteners to driver side mirror were missing various push clips were left off molding wasn't secured to mounting holes paint is fading or uneven in spots excessive swirls.What made the experience worse was the condensending attitude of the girl at the counter after I had to bring the car back..At first they were really nice until they had to try and failed in fixing their mistakes.

Im so happy i found vintage collision! Sam does such great work! He responds super fast and even…read moregave me updates on the work he was doing with my car. I can tell that vintage collision really cares about their customers and care they really went the extra mile in making sure my car was taken care of and that I was happy with the work they did. My car looks brand new. Thank you again Sam!!

Sam responded quickly with a good estimate. We had a phone conversation to talk about the process…read moreand expectations. He shows professionalism and has good customer service. If you are looking to get scratches fixed, I would recommend that you consider giving him a call for an estimate. The estimate to fix the scratches along with the estimated time of completion definitely showed me the type of work ethic he carries for his business.

Recently got into an accident and the insurance sent me to Gerber. I was pleasantly surprised with…read morethe customer service and how easy drop off and pick up with enterprise was. Unfortunately my car is totaled. I have to shout out EMILY for going above and beyond. Every time I call I ask for her because it's almost like we've built a friendship. She remembers my story and what happened during our accident and makes sure to ask how we're all doing. She's provided suggestions to help me and my case. Truly has gone above and beyond. God forbid I ever have to bring another car here for repairs but I definitely will. I also suggest this repair shop to anyone. Thanks Gerber and Emily. You've made this nightmare situation feel just a little easier with your amazing employees. -Brittany

I had gone in to get my car repaired. My issue is when I returned my rental vehicle back to Gerber,…read morebecause they had offered for me to drop it off there instead of at Enterpise (which is less than two minutes away, and I wouldn't have minded taking it myself but they were offering me this courtesy so I thought that was nice), only for the rental car to be damaged when not in my possession, and now I'm stuck paying for those damages. Warning to everyone: DO NOT DROP OFF YOUR RENTAL AT GERBER! TURN IT BACK IN YOURSELF! I had the rental car for less than a day. I only needed it to get to work. Now I'm over here playing detective contacting businesses I passed by to see if they have video proof that the car was fine when it was with me. This is so unprofessional of Gerber.