Not a bad car wash but expensive. I've been to a few others that offer even more for less money. By the time you pay for some of the "extras" that come with some of the places I've frequented, their price is pretty high and my car just looks okay, still have bugs on the windshield and hood. Like the vacuums but overall, not impressed. read more

Completely unprofessional management!! They avoid and dodge customer issues. Car wash damaged my vehicle and my right side panel was torn off completely....a report was written up and the current attendant agreed the issue was a result of their machine. I was told a manager would contact me the next day but never heard from him. I visited the facility again the following day hoping to speak with the manager but he was not available. I was then again assured he would contact me the next day but that never occurred. They lack quality business practice. read more

It was my first time using mats car wash on Tennessee Street. I pulled in right around 8 o'clock not knowing that they close at eight but the machine took my money the guy smiled and was helpful as I went through the car wash pulled around to the south vacuuming area which has a sign that says 10 minutes max and after five minutes and halfway through vacuuming everything turned off on me. I had a track one of the two employees down and they said they closed and that's why they turned it off I said well you saw me go through I'm the only car in the parking lot so they did turn it back on but I had to wait five minutes for the system to reboot. Little more professionalism read more

We have two monthly accounts and get a discount for multiple cars. We've tried other car washes in the area and this is the best for our buck. The hand drying at the end gives it extra value. The ease of going through unlimited monthly and not having to scan our card each time is also a bonus. read more

Matt's Express car wash is a great place to get a great car wash,vacuum your car for free and the whole family can get into the act and "Get'r Done"! The attendants at Matt's are always hard working,quick and courteous! Matt's has got loads of self serve vacuums that are powerful and get everything picked up from your car carpets! The car,truck,van whatever you got will look great after a run through Matt's Express car Wash! read more

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Great price. Sometimes the drying isn't perfect but for the price it is reasonable. Doesn't get all the dirt if stuck on the car but for how fast you are in and out it can be easily overlooked. Only issue is the line can get long but regardless you know you won't wait too long. They don't always wear their masks but you are in the car so you aren't exposed. read more

Matts Express Car Wash - Car Wash Near Me - Redlands, California

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Very nice place and got my vehicle looking great. I appreciate the premier and great car wash.

One of the best drive-through car wash is around our area. The Only thing is sometimes the tire shine doesn't work so well. But the guys are always willing to help you get more tire shine if you need it. read more

Matts Express Car Wash - All shined up and ready to go - Car Wash Near Me - Redlands, California

Just ran through the wash today abs I'm not satisfied with the car wash. Missed a whole section in the back of my car read more

Matts Express Car Wash - Dirt that wasnt even touched - Car Wash Near Me - Redlands, California

Unless you want your car to be torn apart, and then want to be treated like a lesser human being by the owner because you're a woman, don't go here. I went here for a couple years no problem, then one day myself and another Honda Civic (same make and model as mine) in front of me both had our windshield wipers torn off by the car wash. Unfortunately my car had more damage with the wiper being smashed into my windshield and cracking my windshield. After this happened the workers at the car wash were very apologetic and kind. I kept my cool and was kind back and understood that stuff like this must just happen. They assured that no matter what my car would get fixed BUT Matt never goes through insurance so I'd have to talk to him. Matt was called down, he was a jerk. He treated myself and the other woman like we had no clue what we were talking about and then started to suggest we take our vehicles to some shady friend of his in Yucaipa to get fixed. We both refused and said he'd have to do it our way or go through our insurance. After both of us started feeling like Matt was hinting that the incident was our fault (for having a Honda Civic) and talking down on us because we're women we felt so offended and disguised by his behavior that we both called our significant others to come deal with him. They argued and also got the vibe that Matt felt like he was above everyone else, but he was more communicative with them than he was with us "women". Matt never once apologized, couldn't even give us a free car wash! I went and got estimates for my car which said the linkage assembly was completely broken along with the wiper blade arm and of course my windshield. We stayed in contact with Matt and after much arguing with him and debating over the phone he finally gave in and got me genuine OEM parts. We gave in to his sketchy windshield replacement man to replace my windshield because we were so sick of dealing with Matt. We had Matt write us a check to get the linkage assembly installed which we finally were able to do after weeks of back and forth. Bottom line is this car wash is cheap but it's very likely it will damage your car. Especially after looking at other Yelp reviews! The owner is a complete sexist jerk and I feel so bad for his wife and children. Avoid this place! read more

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Please be aware All SUV drivers with spare tire covers. Mine was blown off during drying portion of the wash and the car behind me dragged it all the way out (see photos). Spoke to an employee and said they will not cover this. I believe they should cover the damages because I read their guarantee does not cover: Power antennas Big shields Luggage racks Sun visors Running boards Glued on parts Windshield wipers Oxidized paint Non factory installed items What about factory tire covers?????? read more

Matts Express Car Wash - Beware if you have these on your SUV OR TRUCK. The blower will blow this thing off. The car behind me dragged it all the way out. - Car Wash Near Me - Redlands, California

I went today and my visor for the sunroof was broken. The guy tried to say it was the wind but we heard the loud hard thump when their brush hit my roof. The guy acted like nothing said he was getting a screw driver to help take it off since it was damaged. I asked if there was anyone to talk to. Apparently not Because he just went about ignoring me. I had to leave because I had a funeral to go to and decided to call them. No one answered left a message and have yet to hear back. First time there and my last. read more

Matts Express Car Wash - Car Wash Near Me - Redlands, California

Ricki (that's if they gave me his correct name_(White tan looking young kid with colored eyes) needs to learn customer service skills. How hard can it freakin be to be polite and not argue with a customer. Childish foolish kid thinks he's arguing with his friends trying to put in the last word. Said I almost hit the car infront of me . I said "no. I didn't" dumbass cameback and said "yes, You did' . Again I said , "no I didn't " and again he says, "yes you did!" Then that's an issue you need to bring up with the automatic belt. Date and time 9/11 1:21-pm read more

Be careful if you don't want any broken parts done to your car from here. I never had anything wrong with my car before coming here, but when I went to check my car the later on that day, a piece that goes to my passager side door was broken by the turning wash wheels inside durning the wash. I even heard the hard bang when it was washing on that side. I'm very ocd when it comes to my car so i was so upset when that happened. I will start washing my own vehicle from now on. just giving a heads up. read more

It's a great wash if you're not particular about the drying process. I like to leave a top but they definitely didn't deserve my til today!! I read more

I'm a fan of this carwash! I chose the cheapest $6 and was satisfied with the result. For reference, I drive a small Hyundai Elantra. This is a drive thru car wash that involves paying at a kiosk. There are two lines that merge after payment, and they control it so one car comes in from each line and zippers perfectly. At the entrance, there is a guy that guides you onto the tracks and hoses down your car. Put your car in neutral and relax! The entrance also shows you exactly what wash you purchased so you know what you're getting going in. At the end, two guys use microfiber towels for a final wipedown. It may seem like a long line at first, but it was so efficient I was in and out in probably 15 minutes! I didn't get to use the vacuum service because I didn't need it, but I'll definitely be back! read more

Matts Express Car Wash - Pricing - Car Wash Near Me - Redlands, California

So I would avoid this place. Paid for Delux and the car came out dirty (see the pic I posted). I was excited about this place but the dirt wasn't the only problem. I get to the end of the automated car wash and the person in front of me driving her Prius couldn't get her car into drive. Meanwhile the automatic machine at Matts is pushin MY car closer and closer. I put as much force onto my brakes as I can pop the emergency brake and HONK like a mad man for literally a good 45 seconds before eventually someone hit the emergency button. I'm cool about the whole thing and tell them look the car is dirty, my alignment is ruined from the push bars passing my wheels for 45 seconds of madness let me just get a refund and that'll be that. Manager strait up tells me to get the refund from the poor old lady that couldn't get her Prius into drive.. AVOID THIS PLACE. read more

Matts Express Car Wash - Post Delux Car Wash - Car Wash Near Me - Redlands, California

Matt's in Redlands is my go to for a carwash! Everyone is always nice and greets you with a smile. the machine is pretty thorough and they do a great job hand towel drying afterward. Self serve vacuuming is offered free! Stay away from the Matt's in Rialto and Fontana! They are horrible!!+!;// read more

Easy Peezy way to get the car washed. I like how they offer extra services like dry and shine.

I'll be back for their $8 express wash but not for more than that. For $8 (it used to be $7 last year) you get a pretty decent automatic car wash. Your car goes through fluffy brushes and your car gets a bubble bath! Your car comes out decently clean. Of course, at an automatic carwash they won't get any of the crevices in between rims and car doors, or get spot cleaning if you have caked on bird poop on the exterior. So all in all it meets my expectations and I'd come back for the express wash. I got the $14 ultimate wash one time and you supposedly get a discount for your next wash (within 14 days). But your discounted car wash needs to be the $14 one as well. So in the end it comes out to be a buy 1, then get half-off. The ultimate sounds fancy but does not give an appreciable cleaner car as far as I'm concerned. read more

I love this location. I've also been to the one in Rialto. I like this one because it's close to home and they have guys dry off your car afterwards so you don't have to bring your own towels. I love that. I love the express wash because it's cheap and you can make sure it's card the way you want it to! So you aren't frustrated with it still being dirty. You have to clean your own interior since it's a self wash mostly but it's great! Love the prices. It's very clean and pretty so you feel like you're going into a nice buai read more

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I gave up using the gas station car washes since they do such a shitty job and decided to check this place out and boy have I been missing out! I can pay the same amount for an express wash here and it actually cleans my car AND there's free vacuums which do great job in cleaning the interior and hard-to-get places. I see a lot of people complaining about the wait times but I was personally in and out of there on a Sunday afternoon - no complaints, would def come again. read more

Not so great $14 wash, starting off with half done scrub. Machine seems to do a good job, tire shine is extra for a crappy job. The drying is ok. I noticed many people stall lines to vacuum due to their unnecessary car detailing and some vacuuming without paying for wash. read more

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I went today, got home and noticed my car was scratched from front to back. I went back and the "manager" said there's no possible way it could've been from their car wash. You be the judge. A $12 car wash is now going to cost me my $500 deductible because I don't plan on buying a new car any time soon and don't want to drive around with th reminder of this wash for another 100k miles. He gave me the number to "corporate" but, shocker, it went to voicemail. This is not how i wanted to spend my Monday. read more

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Prices have increased since pre-Covid by like 1-2 dollars depending on the service selected. As of 9/5/2020 their vacuums are again operational (I saw some reviews previously that said they weren't offering their vacuum services). I just usually get the most basic service and it works just fine on my car. Just like any other Carwash the machine wash can be a bit harsh on your car but if you don't mind too much about cosmetic wise this place will clean your car in a jiffy. read more

Do not come to this car wash if you prefer your vehicle to be clean and free of scratches or any other major damages. I understand that drive through car washes will leave hairline scratches when used frequently, but this car wash will blatantly SCRATCH your car. Also, I know several people who experienced terrible service with employees and the owner, Matt. You're better off going elsewhere. read more

Just came here for the first time. Terrible drying from the guys at the end. It also briefly rained immediately after I pulled out of the car wash and then I came back and they said they have no policy in place for me to get another wash after I was just there not even 15 minutes ago. It was not even $20 for the wash but that is not the point.. Oh well. I will not go back. read more

Its a fake # for the number of this business above, & it's understandable because of how many cars their carwash has scratched. I cant even believe Yelp allows this, having a disconnected number as their yelp number. There should be a valid number to call. Anyway, last night I went thru the carwash, heard loud sounds of something going on, & now this morning my new 2017 car has scratches all over it. Ive been here before, but they dont keep up there machine, so there will be that time, like everyone else that posted here about there car being ruined. & with no number to call? Lol!! Omgosh, I should have heeded the warnings, stupid me, now what? Ruined car. Calling a lawyer. read more

If you're closing at 8pm and your vacuums automatically shut down at 8pm. Why would you ok a customer to get a wash 10mins prior to close. I barely got out my vehicle to grab a vacuum hose then a minute later they're shut off. Very disappointing. They should shut the Carwash down 15-20mins prior to closing that way you give at least 15mins for a paying customer to vacuum the interior of their vehicle. For those reasons I will not return. Also, the customer service there was trash. I asked why are the vacuums shutting off? All I got was a "we're closed" with 3 others in the vacuum stations and two other cars behind me that were still getting washed. Makes no sense to shut off the vacuums, knowing that's secondary after a wash to a high percentage of people. Do better Matt. Sheesh. read more

I am always in a hurry. So I buy the one of the monthly passes and I don't have to spend time in line paying. I can drive up to the gate, it recognizes the pass on my windshield, I go thru the car wash, and I'm done. Or I can stop to vacuum the floors. And... they open early, like 7:00 AM. What a deal. Thank you for the considering how valuable the customers time is. read more

Don't waste your time and money! Purchased the "ultimate" and really unsatisfied with the result. Complained to the manager and he said "there is nothing I can do." You are the manager you can do something he just didn't want to. Terrible service and terrible experience. Never coming back read more

Went thru car wash on Monday February 18, 2019 the large spinning wheel crashed down on top of my cab of my F-150 truck breaking the outside cab light lens. employees were not helpful at all, one employee found half of my light lens cover in the car wash on the ground. They said this never happens here and told me its not their fault and owner will not cover it. I also placed a complaint with B.B.B. all I want is my light lens cover replaced. boycott this place they need to do the right thing for their customers. read more

I love this place! I regularly go, but recently had an issue where two of the windows on my car got scratched. I spoke to the attendant who brought over a manager who was respectful and helpful. I worked with management, and they replaced my damaged window, as well as paid for a new tint. They were always very quick in responding, respectful, and helpful; great customer service. I like this place more now than ever before, and highly recommend it! read more

Excellent service. The vacuums are awesome, I was in and out of there. I love that they dry the car on the way out of the conveyor. Also, they support the community with their business! I highly recommend this place! read more

I'd give a 5 star but only gave a 2 because for the last 2 times I've been there, my car always comes out with new scratches!!! I know all the scratches on my car and I know every each of it! So when my car came out of the wash with new LONG scratches on top (roof) I was so disappointed. I think the huge brushes of the car wash picks up tiny pepples from cars it washes and when the brushes moves it scratches the roof of your car. I usually go here all the time! $7 for the regular wash is a good deal but not worth the scratches on my car! I'm scared to go back there now! read more

I drove my brand new white Nissan Rogue through this car wash and all hell broke loose! I heard things smashing against my vehicle during the entire wash! I was scared to death! I pulled into the vacuum area to inspect my vehicle. There were dark welts all over the white paint! I had to scrub extra hard to get that stuff off! I was horrified! Out of all the car washes in Fontana, I made a big mistake going to this one! Don't take your new car here, especially if it is white! read more

$14.00 for a wash , and car still dirty , bird poop still on body, windows had dirt still and water spots on windows ever after the high power blowers and car still has wet spots . Had to redo windows. I know it's not a hand car wash but for $14. Bucks I had to re do the windows and wipe down the car and vacuum ( which I knew) trying to save $ . Next time I'll pay full price for a hand wash! read more

Whoa this place is amazing. While visiting family in Redlands we popped by to get a quick car wash. This car wash is super high tech, clean, fast and totally worth the price they charge. We got a deluxe wash for 12. Maybe I'm naive to think that is an amazing bargain or I have lived in Los Angeles to long and now everything anywhere else is much cheaper. This deluxe wash did the trick our car was spotless and then to our bewilderment there are attendants that will wipe down your car at the end with microfiber towels. OMG I think I'm going to drive to Redlands just to get a carwash. Makes me want to visit my family more often. read more

I come here a couple times and it's awesome ! Vacuum is strong and my car is left clean . Just pay for the $10 wash and you're good .

Spoiler alert: the car wash machine broke the wiper arm on the passenger side of my car. My mom brought me here to get a quick washing of my Honda Civic. It is an older model in good physical shape. Driving through was fun, and my mom and I were enjoying the suds and the experience at the beginning. The final part of the wash is the car going under a huge roller that rubs down the windshield and the roof of the car. WELL... as this big roller came down on the windshield, we heard a loud CRACK sound, and I thought my windshield was damaged. The guys waiting for us on the other side heard it too, we could see the expression on their faces... dismay and shock. Turns out, the machine grabbed and bent the arm of my windshield wiper, and that's what we heard snapping. The employees explained that this happens occasionally, meaning the machine SOMETIMES grabs parts of the car!!!! Are you serious!? Fixing the part, plus the labor, will run about $120... My mom and I had an extensive conversation with Ricky (the shift manager) about the damage, and he said we would have to wait to speak with the owner (Matt) about recovering the cost. But we have yet to hear back from either of them. I wanted badly to like this place, but tell me how on earth we can return to this car wash knowing that parts of the car could be damaged in the process?! When they have reimbursed me for the damages, I will amend the review, but until then, I would have to warn others to AVOID THIS PLACE. I have a long drive ahead of me, and there will be some rain where I am going. Due to the year of my car, the part I need has to be ordered and will not be ready until next week. So for now, I have to listen to my windshield wiper skipping and whacking the windshield. All because I wanted an express car wash. read more