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    Titus-Will Collision Center

    4.2 (54 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 2 months ago

    Services - Titus-Will Collision Center

    Bumper repair

    Auto frame testing

    Auto maintenance

    4 More Services

    Auto repairs

    Auto steering and suspension repair

    Routine automotive maintenance

    Rear-end damage

    Titus-Will Collision Center Photos

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    4 years ago

    Went to them with a loose spoiler on my Ford Fusion. They repaired it while I waited and did not charge me. Great customer service.

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    Page 1 of 2

    Ask the Community - Titus-Will Collision Center

    Review Highlights - Titus-Will Collision Center

    Jose kept us up-to-date on the expected timeline for repairs and he worked efficiently with our insurance company.

    Mentioned in 5 reviews

    Read more highlights

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    Matsenko Auto Body and Repair - Come to our shop

    Matsenko Auto Body and Repair

    (10 reviews)

    I unfortunatelly got into an accident in my Civic, hitting the side of the freeway, which cracked…read morethe firewall on the passenger side. Caliber Collision deemed it a total loss and refused to work on it. I called around to several auto body shops in the Tacoma area, but all of them were either unwilling to take on that level of damage or also classified it as a total loss. My insurance wouldn't cover the repairs, so I was stuck paying out of pocket. I was nearly ready to scrap the car and buy a used one, until I found Matsenko Auto. I spoke with Mike, who was very friendly and provided updates throughout the entire process. After explaining the situation, they took my car in without hesitation. They assessed the damage quickly and assured me it was no problem for them to fix, which gave me the confidence I needed that the car was in good hands. To top it off, they quoted me a price significantly lower than the other shops I contacted. The repairs took about a month due to backordered parts, but now my car looks good as new. They even repainted the scratched areas in-house. This is a very professional shop that gave me a chance when no one else did. Would give more than 5 stars if I could.

    Scam alert: Blatant overcharging Buyer beware. My car show a…read morelot of warning lights on board. I took my car to Matsenko Auto Shop for a routine alignment and ended up getting scammed out of $590. They used sweet words to lure me in. They told me everything about they have to do check and work on all sensors to make sure my car working perfectly. That why I agree let them repair my car. But they do notthing in my car just using their computer to clear codes then return car to me within 1 hours. When I looked into standard pricing later, I realized just how badly I had been taken advantage of. Charging over $500 for a basic alignment is completely unacceptable and dishonest. More than a week warning lights issues come back I did call let them know about that they ask me bring my car back to them for check it. When i bring my car to their shop they ask me pay the same prices 500$ more to do that again. And replace all suspension. Bad customer service. No professional with customer. Look elsewhere for a mechanic who actually has integrity.

    Center Collision - Building front

    Center Collision

    (29 reviews)

    My car was lightly sideswiped in a parking lot...paint, but no dent. Went here as approved by my…read moreinsurance company. $1200 estimate. Then took it to my personally preferred shop, Pacific Motor Company on MLK Way. They got out a rag with paint thinner and cleaned off the paint and told me to wash it and wax it and it was good as new. To me, t his proves their DISHONEST!

    This is not a family friendly shop. I have seen both the estimators Darin and the general manager…read moreJared be very disrespectful to me and my family. I will no longer bring my family or friends here. Save yourself the fake smile and handshake at the door. Go find a different shop. Their rates are the most expensive in town not to mention their extras they add in to raise the cost even more. Verify prices around town and you will see. Kevin the owner is interested in perfect reviews and spends thousands to keep the good and discredit the bad. Why would you send a customer a review before they leave? They want the 5 star review before you leave so when you get home or drive it on the freeway to hear an air leak or rattle they got their 5 star review. Then claim to busy or waste more of your time. It's a numbers game. Don't go to this independent shop. Please do your own homework and study it out. Ask your insurance company for recommendations. Make sure the shop has certified technicians working on your car. ICAR is one of the certified programs that gives you basic knowledge of properly repairing cars. This shop doesn't have certified techs. Also being certified is WELDING certified. So if you ever came to this shop to have anything welded it was from a NON CERTIFIED person. Would you have some stranger from craigslist fix n weld up your car? This is where kevin finds the cheapest workers who know very little. FIND ANOTHER SHOP. Promise you it won't be these liars.

    Titus-Will Collision Center - autorepair - Updated June 2026

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