Shout out to Joe the assistant manager at this place nice guy so polite and helped us with our…read moreissue no problems and just such a good help! Thank you again!

I went in for brake pads and to get my rotors resurfaced possibly. Unfortunately they were too far…read moregone but the technician in the back DJ knew his stuff and did what he could. The customer service was top notch and I'll definitely be back next time

I came in because I was having a problem with my car battery, and I was truly impressed by the…read moreservice. Everyone was incredibly friendly, professional, and willing to help. What stood out to me most was how the employees worked together as a team to assist customers. It was great to see such a positive and supportive environment. I also really appreciated their honesty. Instead of trying to sell me the most expensive option, they took the time to recommend the product that was actually right for my situation and budget. That kind of integrity is hard to find these days. Thank you for the excellent customer service and for making what could have been a stressful situation so easy. I truly appreciate all of your help and would highly recommend this place to anyone needing assistance with their vehicle.**

I came in to have my car battery tested, suspected I may need a new car battery. I called ahead and…read morespoke with Paul, he said they do battery testing so I came in. I ended up working with Antonio, he tested my battery and said it was due for replacement. I went ahead and purchased a new car battery here. I was set to do the repair myself in the parking lot, Antonio mentioned that he can do it for me free of charge. So that was actually More than I anticipated. Thank you, Antonio. One thing worth mentioning, In terms of battery selection there was a pretty big jump between the cheapest battery for about $85 and then the next one up was $180. A little more selection in that price gap would be exactly what I'm looking for. All in all, I would highly recommend this place, if my mom was having car trouble, I would send her here.

Edvin was very helpful and knowledgeable! He was readily available and so kind. Great customer…read moreservice , that goes underrated. thank you Edvin!

I needed to get a replacement mirror for one that fell off. I only needed the glass part, said I…read morewanted a specific product that was exactly for my car, but Giovanni told me to get this cheaper alternative and just cut it to size. It did not work because it was not a real mirror. When I went back inside, he said, "You should've gotten the other one!" Even though he was the one who told me to get the one that did not work at all. If you go here, do not take Giovanni's advice, he is only here to waste your time.

This place offers NO customer service. I asked a genuine question about a car part and the worker…read morejust blank stared at me! He offered no help and no customer service. I then HAD TO ASK if he could help me and he shrugged me off and mumbled "yea" and did not take me serious at all! I'm spending hundreds and he did not care about his service. I immediately left due to the lack of service and attentiveness. I then shopped at the other location 10 min from this location and was immediately helped out in the best service ever. This Napa has NO CUSTOMER SERVICE. SPECIFICALLY THE HISPANIC GUY WITH THE MUSTACHE!!!

More detailed review to come however, Luke and Liz were more than helpful. They were fantastic not…read moreonly answering my questions, but finding solutions problems I didn't think I could fix five stars across-the-board NAPA auto parts FTW. I was an AutoZone guy, but no more Napa is the place to be... more detail to come

Autozone Staff are awesome, also thankful to Anthony who helps me today to fix my brake light. You…read moremake my day! Gob bless you and everyone.

I've lived in Summerlin for close to 2 decades. I've never thought twice to shop anywhere else. The…read moreradiator in my car cracked and one of the nice gentleman at the counter advised me, we decided the best approach would be to switch several parts out from the radiator, water pump, thermostat, even the resivor cap. Quite a sale right? It was recommended that purchased extra things including, a hose clamp vise and extra coolant and other things I might need. $800 dollars later, in walked away from Autozone prepared to complete this job. I was able to complete the job without using some of the coolant and the extra tools. Today I attempted to return an extra thermostat, and the hose clamp tool that I didn't use. Manger Chris L. L told that I used the item. Despite the fact that it was new, my hoses had been switched to 8mm Phillips head. There was no attempt or desire to help me or come to a compromise. I pleaded than clearly I purchased extra things with the confidence that I would return them should I not need them. I said; as a manager this feels like an exception opportunity, he said I needed the packaging. I pleaded again saying I spent over $800 with this project with the extra trips, all to Autozone. He condescendingly asked if I needed anything else. This town is full of auto parts stores. What a terrible way to lose a life long customer for $20. God bless you, Chris. I hope you make better decisions go forward when it comes to taking care of the customers who take care of you.

I brought the car in because I had a humming or buzzing noise when the car was moving. Turns out I…read moreneeded a new wheel bearings in the rear. Service writer by the name of Jeff was quite helpful quoting me a reasonable price found me I think some discounts and completed the work in a timely manner I was able to get the car back same day I brought it in and I especially like the fact that you make appointments and they do honor them

Car maintenance is something I hate and I was looking for a place that was honest and could get my…read morecar oil change done in a convenient way. I was happy with this choice as it is easy to make an appointment ahead of time and they give you lots of reminders. When I arrived, my vehicle was taken. You can follow along by text. I requested a battery check since my vehicle was a couple years old and they advised a new one. They seemed honest and did a good job on the oil change and battery replacement. The only downside was it took over two hours and they weren't busy. I would visit again, I just hated the long wait.

My rating is based on how rude the customer service representative was when I answered the phone. I…read moreasked for pricing for a heat guard for a Ford F-150 and she states, "Oh we don't have that part, have a nice day!" however it was her delivery like she was pissed off that I called. Also I didn't get a chance to ask if they had other parts I needed because of my experience.

these guys always have great parts at a great price. I'm fixing up my 1972 el camino and they had…read morethe majority of the parts I needed in stock and the rest of the parts a few day out. they delivered the parts to my house. very knowledgable staff and extremely willing to help. thanks partsco

Had an awesome experience at Mr. Brake. Called ahead, made an appointment over the phone, and they…read moregot me in right away. Mark was professional, honest, and took the time to explain exactly what my car needed. He made the whole process easy and straightforward. They fixed my brakes and one rotor, and I was back on the road in less than two hours. Quality work at a reasonable price, excellent customer service, and no pressure or upselling. Mark clearly takes pride in running an honest shop and treating customers right. Highly recommend Mr. Brake!

I brought my car in this morning to have the front brakes done, and I couldn't be more impressed…read morewith the entire experience. From start to finish, this shop exceeded my expectations in every way. First, the communication was excellent. Before any work began, they walked me through exactly what needed to be done, why it was necessary, and what it would cost -- no surprises, no upsells, just straight talk. It's rare to find a mechanic who takes the time to actually explain things clearly, and it made a huge difference in my confidence that I was in good hands. The pricing was completely fair and transparent. What I was quoted is what I paid, which sadly isn't always the case at auto shops. I felt respected as a customer, not taken advantage of. What really blew me away was how fast they worked. They finished my front brakes ahead of schedule, which meant I was back on the road sooner than expected -- a huge plus on a busy weekday morning. And the quality of the work speaks for itself; my brakes feel solid, responsive, and totally dialed in. Mark and his staff was friendly and welcoming the whole time, making what can be a stressful experience genuinely pleasant. This is the kind of shop that makes you feel like a valued customer rather than just another car to get through the door. I'll absolutely be back for future work and won't hesitate to send friends and family their way. If you're looking for a mechanic you can actually trust Mr Brake, look no further.