Stopped by to get a battery and had a great experience. They were friendly, answered all my…read morequestions, and helped me find exactly what I needed. I felt like I got great value for my money. The whole process was quick and easy, and I never felt pressured to buy anything. I'll definitely be back the next time I need a battery. Highly recommend this place!

I've had a different experience than other yelpers on here. I think the place is great. I always…read moream having a car I drive a bunch of jalopies and I think it is priced fair for what you're walk in there with the idea that you're getting a brand new battery for a discounted price because that's not what they're selling and I think that that is a misconception of other reviews that I've seen on here. You get a good battery for what you're paying. They honor their warranties. And they don't try to kill you with up cells.

Outstanding customer service! Mike helped me over the phone. I was looking for an old fuse type…read more(like for Xmas tree lights) which nobody carries anymore. He didn't have it either, but went so far as to find what I was looking for on Amazon (and gave me the info). That is old school excellent service. The next time I need anything electrical I'm heading straight to this business! Definitely give them a try! I don't think you'll be disappointed.

Absolutely the worst return policy in the world, and prices over 3x the internet…read more They wouldn't take back a $200 voltage transformer (found for $60 online btw) I bought by mistake 2 hours later obviously everything like new. I even offered them a $100 restocking fee. They were very happy to take back a lower powered version of the same machine earlier that day when I said I wanted to upgrade and see if the more powerful version would power my device. Also, their prices are at least double Amazon/Ebay and triple what you would get from Aliexpress/Temu. FWIW Carlton at the desk was trying to help me and convince Mike the old guy who was being a gigadouche

Recently purchased a battery, and it failed within the warranty period. Brought the car back with…read morethe battery for them to inspect and test it to have it warrantied out. Apparently they're under new management, and although seeing the date sticker and confirming it was their battery; now the new management has implemented a no receipt no replacement clause. Then offered to upsell me on a new Optima battery before offering their generic New, and Refurbished units. The old management was great to work with. They would have handled it. I have used Shelton since 2007 for their customer service, and being a family owned business for every shop car, and auction car ive owned. I know several thousand dollars with one dedicated customer doesn't put a dent in their business but its just sad to see it go downhill.... I will no longer patronize this business. RX7Factory

I called about 10 minutes before getting there, they gave me a price and how much warranty I would…read morehave and I was in n out in probably less than the phone call! Thank you Alejandro for helping me today! (:

Excellent service by Juan. He had the full river batteries needed…read more Great store and location. The best battery selection

DO NOT BUY A BATTERY FROM HERE, why would you do that? If you go to Autozone or O'Reilly they…read morehave a no question return policy. This place I spent over $500 for 2 Optimas 2 years ago and they said .. "Well it has to make 10V to be able to be returned" What a bunch of BS, you think Autozone or O'Reilly care? Nope. Do yourself a favor and NEVER NEVER buy a car battery from here. You will regret it.

Had an order with a tight deadline for a customer, everyone at BIAF was great! your efforts and…read morecustomer service were greatly appreciated Mike and crew! JM

Promised all week to have batteries I needed in stock. Finally went to Batteries + Bulbs. They…read morehad the batteries in stock. I will say batteries in a flash were very polite on the phone.

Wonderful!! I'm a women of a certain age.,so when car starts to at strange I become a wreck . I…read morecalled the 888 phone number on the battery and jolinda answered. So nice and calming. Everything will be fine she says. So I go to 4151 w Oquendo rd. Pam was at the desk . Big smile nice friendly greeting . Told me I was just at warrenty. I'm laughing nervously, but with 109 degrees yesterday and 110 all week I knew it wasn't going to be good .Jeremy took a look and said you definitely need a replacement. Nicest gentleman ,he had it replaced in no time. Didn't cost a penny. Everything was extremely professional and friendly. ,I learned a lot about batteries. I should bring it in every so often and they check it for free. No stress couldn't have been easier.a free replacement. Can't beat that but what I truly liked was the care, and politeness I received. A rare thing in business these days. Thank you to Pam and Jeremy and I'll be back !

Interstate Battery lemon car battery for Hummer H2 fail one month after purchase and I have bought…read moreit from pop a lock and they are telling me to take the battery to the dealer company and they will inspect it at my expense

I came here in search of a battery. They have Alternators he…read morealso does replace them as well. Prices are very reasonable. They buy parts. Located in the plaza right across the street from Jack in the Box. The staff is very friendly and prices are ok. So if you are looking to get a replacement battery this is the place no only that they have a small warranty. So In my book they are ok.

I took my alternator to get repaired. Picked it up brought it back to my car put it back in all for…read moreit not to work, I wasted my time for something that should have been repaired the first time!. I took it back to them they repaired it a second time and it still didn't work, took it a third time and they told me they couldn't fix it what???? You read that right, these people do not know what they're doing, worse customer service that I have ever experienced I would not recommend this place not even to my worse enemy.

Had a difficult time finding a battery store but when I found B4 Less they were very helpful. Hard…read morefor me to open the item they instantly said " Here. Let me do it for you."

They are scammers at both locations!! I called the Charleston location and was quoted $250 for an…read morealternator, once I arrived she said it would be $271 but she didn't have it I would need to pay her then come back tomorrow to pick it up. I decided to call the lakemead location I was quoted $100 plus tax. Upon arrival they said it would be $180 plus tax. They are all scammers!! On top of selling me a bad battery... DO NOT GIVE THESE PEOPLE YOUR HARD EARNED MONEY!!