This Store Manager has a total grip. This store is the most clean and organized discount store I have ever been to. It has been that way since it first opened. Having been a store manager, (and I still am) in retail for more than 40 years, I can appreciate the amount of hard work this person has done to make that store shine. It is so organized! I always find something to buy there, always. Retail Managers are never thanked enough, but this person really needs to be acknowledged for keeping a tight grip on everything. Good job! read more

I wasn't very pleased by the cashier's service. I was looking for a bag and I asked her if she's seen the brand around. It didn't take her a second to think about it before she carelessly told me "I don't know". I work for TJX too and the least she could do is refer me to someone else or pretend like she cared. There was no sense of trying or going the extra yard (forget mile) for her customers. read more

Great variety of finds here. Love coming here when there's a clearance event. They seem to have more designer brand items than other TJ Maxx's I've been to in SD. It's also very clean and organized. read more

Probably the best TJ MAXX I've been to. It's really clean in here and staff is friendly There's plenty of parking and its conveniently located next to the 15 freeway and other shopping centers. They always have deals and great items I Never leave here empty handed Keep up the good work read more

TJ Maxx - Cute stuff - Department Stores Near Me - San Diego, California

I love TJ Maxx but this location customer service is sub par Let me explain: I came in to exchange a womens wear sweater. I could have returned it and therefore given no money to TJMaxx and spent it elsewhere, but I decided to browse around for some yoga wear. Not hard to find great items, so I proceeded to the cashier. I did not have my physical card with me as I use apple pay at Whole Foods, Sprouts, etc a variety of other vendors who happily take applepay. I explained to cashier # 1077 I did not have my physical card, if they had apple pay? She said yes and proceeded to exchange and charge me. When I attempted to pay the reader did not show the check mark I usually see when I transaction goes through on my phone. I told her I don't have my physical card. She immediately yelled "What do you want me to do!? I gave you the sweater back? What do I do?!" And I was calm, confused as to why she was yelling at me? I told her, maybe we can try returning with cash if It won't go back due to lack of physical card. She angrily punches in some numbers, slams the cash and change onto the counter, gives me a receipt and walks away leaving me wondering if I had to sign anything or the transaction was done?? Sub par! This is not customer service. I understand there is a language barrier sometimes but this lady was very impatient and rude. I will just take my business somewhere else. She ruined my morning that was already difficult. Retail therapy? NOT! With cashiers like this.... read more

Just another TJ Maxx store, a bit smaller than the usual TJ Maxx. Pretty clean and organized inside. Not as much inventory as other stores, though. It was not busy at all on a weeknight. read more

Love this store! Great prices for wonderful closes! I have found my favorite brand ( Massimo Dutti) in this location so I will be a frequent customer here. read more

If i could i would give them 0 star, horrible store manager Mike Lynch. Not helpful at all and very disrespectful. I would not recommend this place to shop. read more

I came here almost every Friday that I've been working in RB. They have some great stuff. I don't shop for a lot of things, mainly activewear, some basic tops, and pet supplies. I've purchased a really cute strappy Puma sports bra, a t-shirt by Pink Rose, and many pet toys. I would come back again! read more

Worst customer service I've ever experienced, the sign on the window said that the store opened at 9 am. Instead of explaining that it was a simple mistake, the employee told a customer was wrong to think the sign was right. Obviously she wasn't able to admit that the store was at fault. I work in customer service at a retail store and if we were to let this happen we would get an ear full from our manager. The last thing TJ Maxx associates need is disgruntled customers because of poor management. read more

Decided to hit up this TJ Maxx today during the dreaded Christmas shopping rush. The streets around this place are such a mess, littered with cars trying to get into to freeway. I was expecting the place to be a mess and the lines to be endless but the place was still pretty organized and I only waited in line for maybe 5 minutes, so they've got their seasonal staff out and working efficiently. They had their sales people on the floor, asking customers if they needed any help. There was no line at the dressing room and no clutter inside. I love the prices for designer brands here, I was able to pick up some cute boots and leggings as gifts. Was eyeing a few things for myself too, perhaps after the first of the year. read more

Finally a TJ MAXX in Carmel Mountain Ranch... Love this store. I used to have to travel to Escondido for this store and rarely did. I think the quality and price of some items are much higher than ROSS and a little higher end than Marshalls, but I can still find good buys. It's clean and well stocked, at least when I went and I successfully found my Autumn/Winter boots for the season during my very first visit. read more

5 min till closing I realize I lost my keys. I was so frantic looking for them. The store manager noticed how frustrated I was and helped me. He has his team looking for them too. Everyone cared so much! I am so so thankful. I ended up having my keys in a zipper in my purse. In so thankful and they are honestly so so so great. Thank you mike!! read more

I love it here! Escondido's TJ Maxx is one of the best ones I have been to! The associates here are always so friendly and helpful! And the store is always stocked and clean. Prices are SO affordable! read more

I love pretty much any TJMaxx and this location is no exception. I've found excellent shoes, beauty products, and purses at this location. The only thing that seems a little lacking is the actual clothing selection! It's not bad, but it seems very limited. I rarely can find a pair of jeans in my size to even try on. As this location is near Sprouts and Chipotle, I'll definitely be back. read more

Services in the fitting room I noticed as when questioned and asked about how many items you have in hand even when I had one item brought in and yet to be questioned on how many items I have again when I had tried on one item. I thought that was rude. Anyway it was a particular lady who works there. Did not like that at all. I do like shopping at this store great items and price is not so bad. read more

TJ Maxx - Department Stores Near Me - San Diego, California

Normally you walk into a store like TJ maxx... Marshall's or Homegoods and it's messy, chaotic... not this location, not tonight at least. There was a friendly security guard who greeted me. The store itself was clean and tidy. I went with a purpose because I was looking for something specific. Go look for my item- find it right away thanks to their organization! I will for sure have to come back when I have time to kill. read more

The absolute worst TJ Maxx I've been to. Tried returning some items purchased the day before and I've never had an issue refunding my card without a receipt more than a dozen times before. Received the absolute worst customer service from condescending manager "Sue B" who refused to help me with this return. I will be taking my business to Ross from now on! read more

Make sure to sign up for their rewards card (not a credit card). You get points there and at Marshall's.

YAY a TJ MAXX near home.... pretty good selection. The kids selection could be better but as far as the women's, jewelry and accessory selection it is great. Customer service at this TJ Maxx is the BEST in San Diego and I frequent ALL the TJ Maxx and Marshalls in the area. read more

Honestly, before I didn't know what the hype was all about with TJ Maxx 'til I decided to see what was on the racks last year. And I was blown away!!! So many cute maxi dresses all for an affordable price. Best believe I stocked up for this upcoming Spring and Summer season! The store is nicely organized; first thing you see are purses (Seen some Ralph Lauren, Michael Kors!) and the store is organized by clothing; tops, bottoms, jackets/sweaters, outerwear, intimates, dresses etc., then categorized by size. And towards the back of the store, you'll find homegoods. Next to having super cute clothes for a good price, and being fairly organized, the customer service is pretty noteworthy! The staff is incredibly helpful and friendly! As a now self-proclaimed Maxxinista, I always make an effort to come by here to see what new stuff is in stock. It's hard to leave this place empty-handed! read more

I had an excellent time in this store and a great customer service provided by fataneh. She was kind, considerate, and extremely helpful. The store is very clean and organized as well. The best TJ Max store I have been to thus far!!!! read more

Who knew that you can find some pretty cool crafty things at TJ Maxx?!!? I totally found a pack of colored bakers twine to go with all the cards I will be making in the future.. I also found some cute books and stuff for my toddler! The place is new so it's very clean and organized. The employees there were super friendly and helpful and made small talk while we were walking around and discovering stuff.. I think this a nice place to go to find stuff.. read more

This is our one stop shop "mall" Organized aisles, plenty of stocks and high quality items. Big parking lot too. read more

I used to shop here until the lady at the counter began her sales pitch saying "Would you like to be generous today and purchase a toy for a kid in need?" I am constantly donating to charities and I am very aware of what a generous person does. However, when I am approached in such a manner, that is a complete turn-off to me and is a reflection of the company. I am very confused to whether this is something she came up with to make a person feel bad about themselves to increase her commission or if this is her corporate training and she is being encouraged to sell people this way. I am in a sales driven position and I would not think to approach or be encouraged by my company to communicate something in this direction. All of this said, I will not be returning after this judgement by a cashier. read more

I was being treated very impolitely and insulted by the manager on duty at this store. My online purchase return was over a hundred dollars and needed approval from a store manager. Store manager, Mike asked "how many more do you have?" in an insulting tone upon arrival after seeing many items on counter. Mike then told me that i shouldn't came in to do returns in the middle of the day (3pm) since it's busy in store and return process was very time-consuming. Instead I should come in either in the morning or evening. Mike, the manager even told me that I should return by mail instead of return in store since return shipping is free. In fact, a return shipping cost of $9.99 will be deducted from refund if returning by mail. While I was writing this complaint a staff named, Nassiema told me to get off the phone so they could get my return done because she had a question on the invoice. It's the first time she approached me for cooperation but in such annoying tone. Customer service doesn't exist in this store and please don't step in if you don't want to have your day ruined. read more

sign on door said open at 9:00am. manager came to door to let employee in. told us sign was wrong and closed the door. great customer service. read more

The store manager was incredibly rude and had a horrible temper. It was such a frustrating experience talking to him because he kept on raising his voice. Definitely not someone that should be 1. in customer service 2. should be managing. read more

The staff at your Carmel mountain branch is Horribleeeeeee!!! Full of attitude I would like to share my experience with everyone. I was a regular customer and gave so much business to them. But horrible policies and customer service. I bought these MK shoes for $69 I wore them to sea world and believe you me my foot hurted so bad that I couldn't walk at all. I had to buy $40 flip flop from a store inside sea world. I went to return it to the Carmel mountain store and the manager and asistant manager was so rude and totally refused to take the shoe back or atleast give me store credit just bcus I wore them once! How would I know they are so horrible if I won't wear them I walked around the house in them and they were okay . How would I know they would kill me later. Anyway the next time I went to the Carmel mountain store the assistant manager saw me and said something to the sales associate in her ear about me and she became to rude to me. I was there with a friend who needed to buy some branded watches and stuff we still gave them business and see how she was talking about me to her sales girls!!! Horrible staff especially at Carmel Mountain branch. The shoes were originally from Escondido store and they also refused to compensate at all. I hate TJ Max NOW. read more

TJ Maxx - The looked so comfortable but we're horrible horrible horrible! - Department Stores Near Me - San Diego, California

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I love shopping at TJ Maxx and this is the cleanest one I've ever been too. They usually have a huge clearance section and I actually found a lot of nice home decor here. It's usually hit or miss at these types of stores but there's something about this one because I always find great items even in clearance! read more

They got the cutest things here! Love shopping here to get some beauty products and also home goods (I am addicted to mason jar items! Every time I am here I have to look to see if they have any in stock...I am always pleased to see them stock up on mason jars!). Love looking in the furniture and pillow area as well, they change quite often. read more

What a joke. I bought a jacket here 4 days ago for a trip to NYC and ended up using another jacket so went to return the one I wasn't going to wear. Tags attached and literally was sitting in my car. The manager has the audacity to accuse me of wearing the jacket because a couple of my hairs got attached to the back (prob when I tried it on) and the material was fuzzy/clingy. Refused to return. WHAT?!?!!! Unbelievable-who could wear a jacket with the tags hanging off anyway???? This store has terrible employees and management. If you buy something you better be 1000% certain you want to keep it, otherwise they will not honor the policy. Shady stuff. read more

I've always loved Tj Maxx, love the prices the brand name choices but i went to this new location and received very bad customer service!Poor service in fitting room, the lady was really rude! will never go there again! read more

Store is clean, they have some good things, however the customer service is BAD and if you don't have a receipt to return your stuff they will try to say you bought it two years ago when they know for a fact it was like days ago. When I put my foot down say you know you haven't had this two years ago they finally gave me store credit. I liked this store better than Ross but I might have to find another shopping place. read more

To: TJ Maxx in Camel Miuntain , San Diego CA ; For your store benefit ,please send your store coordinator " Nassiena A" home ASAP! She is a nasty worker with terribleeeeeee attitude! She should go home and learn how to do her job first! She desires " No Star " of this review. read more

We went to this store to find one thing and we went out with more. Very nice people accommodated us. Lower prices that other stores. Will definitely go back soon! read more

Thera is no variety in this store alao not good markdowns i frequently visit when i compere with other TJ Maxx store this one is garbage.

This place is clean, organized, and stocked with good merchandise! This is a good location for men's work out shirts such as Nike and reebok for about 10.99. La la love this store. read more

They have the best candle selection in the area. They always keep it stocked full of name brands at affordable prices. I always find the candles I want and some more. I'm so thankful for them. The candles always smell amazing... think Yankee Candle Company and Chesapeake Bay Candles. I also am grateful towards their staff. They offer excellent customer service and even go beyond what is expected of them. The lady at the jewelry desk helped me look through their stock to see if I liked any rings. She didn't mind that I didn't purchase any, either. This place is great!! read more

Found a new light jacket, a Columbia for 24.99. It was rightly priced and a happy purchase. My wife and I were on the roll visiting Office Max and Best Buy, TJ Maxx was along the path and glad we stopped in. On a later night when we have more time, we'll take a look at the house hold goods; there were a few items that caught my eye. A special note, the customer service was incredible friendly. Two important factors to get my business again. read more