There were 2 techies who were Knowledgeable and professional…read more They listened to our requests and positioned our cameras where we wanted to place. We are very pleased of their service.

In an odd sort of way, it turned out my first choice wasn't my best choice!…read more I came across the listing and thought "OK - it's a little corny name, 'Those Tech Guys'" but honestly, if you hang around tech guys at all, you get it. I am far from a professional when it comes to IT installations, but I know enough to be dangerous. And after getting quotes to install ethernet in my 1980s circa home, one never wired for ethernet, one that just went through a significant renovation where I, in my supreme wisdom said "WiFi is great, now! Who need hardwires anymore?" was now faced with retrofitting several rooms and office with ethernet and said, this guy over here, the independent with a normal sounding company name, yeah - lets go with him! Mistake!! After schedule, and reschedule, and delays, and reschedule, we got nowhere with contractor number one. Meanwhile, Roberto and Peter at Those Tech Guys had patiently followed up several times, continued to be pleasant and professional, and AFTER I said no thank you I am going to go with someone else! So I made the dreaded call back - "So remember when I said if things change . . . " Peter was quick to jump on the phone, and walk me through things at every step. Gave me a highly competitive bid, and an install time of only a few days from when I called. They cam onsite, were clean courteous, and efficient. They played with my dog (I mean who doesn't love a bowling ball Staffy Bull Terrier mix?) and made light work of the install, and the final cost (with tip!) was even below the initial quote. This was made possible as Peter walked my home and together we found opportunities to do things more quickly, and save a few dollars along the way. In the end, I didn't choose Those Tech Guys first, but you should. No regrets here, other than I should have picked them first!

Russ responds to my queries immediately and is available to talk on the phone anytime I've reached…read moreout to him. He's very patient and answers my questions thoroughly. I'd highly recommend Blockwatch Alarm.

Is Blockwatch still operating? It has been impossible to reach them. The "google assistant "…read moreautomatically hangs up my calls. Same with trying to log in on the app. I'm trying to get an alarm problem resolved and no answer from them

Rivas Technology Group delivers as promised and more. Ivan immediately responded to our request…read morefor help, came out to our home, and redesigned our poorly implemented attempt at delivering an integrated network, security and smart home system from a prior vendor. RTG implemented their Phase I plan within days. The entire system (network backbone, security system and cameras works precisely as promised with incredible clarity and stability. We will continue working with Rivas TechGroup to implement the next phase of our project. RTG is HIGHLY RECOMMENDED for quality and value and most importantly network expertise. They are absolutely worth what they charge. Did I say that they are incredibly responsive? YES.

I would highly recommend Ivan & Rivas Tech for any of your home IT needs! I am a bit of a tech…read moregeek myself and had spoken to another service before finding and settling on Ivan and his team. The first group I spoke to really didn't understand the scope of work I wanted and didn't understand the quality of the IT components that I wanted to be used! So I was impressed by Ivan's knowledge, speed of reply, and the speed and quality of his work! Ivan was ultra responsive and open to my constant questions and requests for follow-up. If you are talking to several companies - make sure you include Ivan & Rivas TechGroup on your list - they will quickly outpace their competitors.

How did my garage door end up so mangled you might ask?…read more Well, since you asked, I posted a chair on FreeCycle. Ok. A woman came to pick it up. Ok. This is when it gets interesting... She gunned her car backwards up my driveway-- with the hatchdoor open. Yep. The open hatch caught on my open garage door and ripped it off the track. (Her car didn't fare much better.) Enter George from Sevan Locks & Doors. George answers his phone! We made an appt to have the door fixed the next day. Boris came out and fixed it! Reasonable fee and excellent work. Thank you George & Boris. I found Sevan locks & doors on the BBB website. They were the only company in this area to have an A+ rating with no complaints. They are also a member of BBB which was even more reassuring. I wish there was a BBB for FreeCycle customers...

Very expensive service charges. I called in for a request to…read morerekey my doors in hopes to avoid replacing the whole knobs. Quoted $65 per door to rekey. $79 flat service call fee. You will save more money going to Lowe's to replace the knobs.

I have used Adam over the last 18 months to make my home a much better "home work environment". I…read moretrust his assessments, his recommendations, and his work quality. I never felt over sold, and my home networks are buzzing along happily and efficiently. For my home, he has: installed Brilliant command centers, installed Sonos throughout, upgraded my tv viewing experience, put in mesh (smoking fast internet now!) alongside new router/modem, set up a comprehensive security system and cameras, and consulted on an EV charger for garage. And the icing on the cake: he is funny and a great conversationalist! If you are longing for a home automation expert: call Adam. Now.

I never heard back after the initial phone consult. Was told I'd have a quote for upgrading my…read moresystem and just ghosted.

I just helped my parents upgrade their alarm system with Froula, who installed the original decades…read moreago when they first bought the house. We wanted security cameras, motion detectors, heat sensors, and exterior door/window sensors. I feel great about it! My expectations were surpassed every step of the way. They were incredibly kind and professional while we all juggled uncertain Covid schedules. The technicians just came this week, and were absurdly professional and capable. They knew every last random detail about houses like ours, did impeccable handiwork, and were fabulous communicators. On top of that, they wore masks every second they were inside the house without even mentioning it. Their after hours emergency house calls *are* expensive (which they very clearly explained!) I imagine some of the negative reviews here didn't realize that. Really great guys all round, and I recommend them highly.

I am writing to express my deep gratitude to Froula Alarms, and to Jaspyr in particular, for…read moreresponding last week to an off-hours call from me. It may not seem like an emergency to the average person, but it was for me because I was concerned that I could not get my alarm to set as I was leaving in the evening, and my shop is full of expensive Christmas merchandise at the moment. I called Froula, and Jaspyr was the technician on call. He was extremely polite and helpful, guiding me through checking various pieces of equipment in the shop and saving me the money a tech visit would have cost me. We figured out together, while he stayed extremely calm, that a battery was burned out. I went to to a grocery store to buy a new one, even calling him from that store to make sure I was buying the right battery. Then I called him from a ladder in my shop, and he explained exactly how to replace the battery and reset the alarm. I am SO GRATEFUL for this assistance, and for Jaspyr's calm and reassuring manner. Shopkeepers live in terror that we will be burglarized, and a properly set alarm, maintained by a company that cares, staffed by experienced and kind technicians, is essential to running a bricks and mortar shop. Jaspyr understands all that, and I am very appreciative of his assistance, which took about two hours from start to finish. He stayed with me, answered his phone about four times, and answered all my questions! He's a keeper, Froula!

We had these guys out for a fairly straightforward job by their standards--we needed to hide some…read morewires, tuck away a couple components, and set up the TV sound to come through some additional speakers for added volume. They showed up right on time and got right to work. They did everything quickly and pleasantly and exactly as asked; they even figured out stuff that I wouldn't have been able to explain--even though all the equipment was already here, it wasn't stuff they sold. They upgraded our blown speakers and left everything in perfect shape, nice and clean. We couldn't be happier with the work.

Just an all-around positive experience from start to finish. Excellent communication (which is…read moresomething that has been a struggle working with other companies). Ariez was my main point of contact and he did an amazing job setting up our new 4K short throw projector, organizing all of our surround sound and getting our super fast internet set up throughout the house. Nick, the owner, was great to work with as well. Highly recommend them and will definitely be using them again in the future!

Efficient compare to the factoria location! I had to wait…read moresoo long at the factoria location

In an optimal world I wouldn't need to come into this place. But the field techs don't carry the…read morecomplete breadth of hardware available. I've had to come here to swap out hardware on several occasions. The great thing is that every time I've been in to swap out hardware, they've been quick, efficient, and pleasant. It's really nice that one aspect of dealing with Comcast isn't a chore.

TL;DR - manipulative & deceiving conversation on the phone, I will never work with this company…read more I called them on the phone. Everything was going fine initially, until I scheduled the visit & talked through all the options. Right before we finish, the sales rep says "Oh yeah and there is a non-refundable charge for the person to come out to your house and finalize your package". At that point, I was a bit annoyed. So I said - I'll think about it and call back. At this point, the guy says "what can we do win your business", and magically takes $15 off the price. I say great, I'll call back once I've thought about it. At that point, he says "you can only get this price with me, right now, you have to sign or else it's gone". So I say - are you really telling me if I call back later, you won't give me this price? He says yep. So I say - whatever, I'll take my chances. Then he, AGAIN, throws out his "what can we do to win your business" and I tell him "Either remove the charge for the person to come out, or tell me you will honor the price that you just quoted", and he says "Can't do that". So I say, all right then, fair enough. And then... he just hangs up on me. No "Anything else I can help you with", no "Have a nice day" - just hangs up. I called back to complain (to the same BS number they put in every response to negative feedback on all the review sites), and they just routed me around, said the managers were unavailable, and did nothing. I'm not the type to call back, or complain, or anything - this was a first for me. And they've harassed me on phone & email ever since. I will never work with this company. They are truly the dregs of the industry. I wish I could give zero stars.

Service after the fact is non-existent. Once they have installed your product, you are on your own.read more

The air in our area has suffered from local area fire smoke and our house's fire alarms started to…read morerandomly alarm. Not knowing what was happening, I called the Folks at Signal Services to ask if they could help. I spoke with their main operational head who explained that my fire alarms were old (beyond their 10 year life) and needed replacement. Rather than pitch their services, he explained that this was something I could probably handle myself, where to go and the appropriate next steps. Within a few days I had replaced all of our smoke detectors with the latest edition - problem solved. SO WHY am I writing this review. Because the guys at Signal Services didn't have to walk me through what was happening and how to fix it. They didn't get paid, had plenty of other things to be doing that day, but took the time to help me out for free. With that, they earned a 5 star review and my pledge to use them again in the future if I ever need services that they offer. It's all too rare these days that someone helps when there's no sale to be made and this is a true testament to their customer-centric approach. Great guys - thank you!

I requested quotes from two different places, the other place never got back to me with an estimate…read moreand were off-putting. This company was professional, and very responsive to any questions I had. They set me up with an amazing system with high quality cameras and a great app that alarms when anyone is within frame for the allotted time. When they set up my cameras they spent time making sure I knew how to use the system, and set up all the features I wanted. I was very impressed. I haven't had any issues, but they encouraged me to feel free to call with any issues or questions.