Amazing experience!! I brought in my favorite vintage t-shirt with a pretty large hole in the…read morearmpit and wasn't even sure how well it could be repaired. They absolutely killed it!!!! The repair came out super clean, preserved the fit of the shirt, and you can barely even tell there was a huge hole there before. Ava at the front was incredibly helpful and friendly throughout the whole process, and the owner was great as well and honored the discount they had offered me. Really appreciated how accommodating everyone was. Great work, great customer service, and I'll definitely be bringing anything else I need repaired here in the future. Couldn't be happier with how the shirt turned out. Highly recommend!

This is THEE PLACE to come for your alterations and dry cleaning. I had a suit that needed…read morealterations and it was absolutely perfect! Please come and see Eva at the Tropicana location and she will take care of you! If I could give them more than 5 stars I would! Thanks again for your excellent work ladies!

Ok...I have not used many dry cleaners in my lifetime, being more of a "t-shirt and jeans" kind of…read moregirl, but on occassion, I need to get SOMETHING dry cleaned, whether its a skirt, my fella's hat, or a suit jacket that we had borrowed from a friend. My first experience with these guys was about a year ago. My fella had dropped his hat off to be dry cleaned, and asked me to pick it up after work. He told me that when he had dropped it off, that they promised they would be open til 6:30. I pulled up at 6:15, opened the door, and walked in. Rather than being greeted, I hear "WE'RE CLOSED!!" Oh no you did NOT just yell at me. "Really? Your door is unlocked, and I need to pick something up, and was promised that you'd be open til 6:30." They got the hat, but did so with a very pissed off look and attitude. Fast forward to 3 days ago. My fella had borrowed a suit jacket for a movie scene he did some extra work in, and we wanted to dry clean it before returning it. So, I drop it off on my way to work, noting the signage on the windows that say "Same Day Service!" I asked the girl when it would be ready for pickup. "Oh...tomorrow." ...ok...but your window says same day. Its fine, really, not a huge deal, since we didn't need the jacket same day...but if you're going to advertise same day, you should make sure that it really is. Yesterday morning, I went back in to see if it was ready. Nope. It hadn't been touched yet. Ok again...not a HUGE deal. I ask how late are you open, and the guy says "At least...8." Do you not know your own hours? At least 8. That's a new one. So when I got off work yesterday, I stopped by, at about 6:20. The girl took my ticket, and asked, with tremendous attitude "When did you drop this off." ..."Yesterday morning. And I was told THIS morning that it would be ready tonight." So she looks, and she finds it. $4.50. Not bad. I hand her a $10 bill. Her: *sigh* "Do you have 50 cents?" Me..."no, sorry." Thinking to myself "If I had, I'd have given it to you..." She sulks around the corner to find my change and begrudgingly hands me the $5.50. And then, HOW DARE I ask for a receipt. "Its on the item." Ok fine lady, I didn't know! And next time, don't laugh at your customer for asking. If they were not near my house and very inexpensive, I'd never use this company again. There is never an excuse for rude service. Ever. I'll be looking for a new dry cleaning place, but would return here if I ABSOLUTELY had to. They do a good job on the clothes, and are inexpensive, but service sucks.

These guys are s#%t i asked them to sew a single button on a dress shirt and they said they…read morecouldn't because the owner that does it is off for a few days. If you want customer service don't go to this hellhole. They rely on their hotel service customers and don't give a crap about individual customers they are a nightmare and They don't care if you know they could care less! Giving them one star because that's the only way you can post review I wish I can give them negative stars... These guys are s#%t i asked them to sew a single button on a dress shirt and they said they couldn't because the owner that does it is off for a few days. If you want customer service don't go to this hellhole. They rely on their hotel service customers and don't give a crap about individual customers they are a nightmare and They don't care if you know they could care less! Giving them one star because that's the only way you can post review I wish I can give them negative stars... These guys are s#%t i asked them to sew a single button on a dress shirt and they said they couldn't because the owner that does it is off for a few days. If you want customer service don't go to this hellhole. They rely on their hotel service customers and don't give a crap about individual customers they are a nightmare and They don't care if you know they could care less! Giving them one star because that's the only way you can post review I wish I can give them negative stars... These guys are s#%t i asked them to sew a single button on a dress shirt and they said they couldn't because the owner that does it is off for a few days. If you want customer service don't go to this hellhole. They rely on their hotel service customers and don't give a crap about individual customers they are a nightmare and They don't care if you know they could care less! Giving them one star because that's the only way you can post review I wish I can give them negative stars... These guys are s#%t i asked them to sew a single button on a dress shirt and they said they couldn't because the owner that does it is off for a few days. If you want customer service don't go to this hellhole. They rely on their hotel service customers and don't give a crap about individual customers they are a nightmare and They don't care if you know they could care less! Giving them one star because that's the only way you can post review I wish I can give them negative stars...

Very unprofessional. lost my item. They have been avoiding me. No body has answers. They keep…read morepromising to reimburse me.,

The best service in Las Vegas, the high-quality and the best customer service recommend to come backread more

Excellentgreat cleanening of my specialized clothing Very prompt return of garments The best…read morecustomer service

Highly appreciate the quick same day turnaround and friendly service here. Will definitely make…read morethis my to go place if I need steaming or clothing pressed.

My motorcycle jacket needed the sleeves shortened and hemmed a good 3". It's difficult because of…read morethe zippers on the cuff. I showed it to Rose and she recommend taking the sleeves up by the elbows and restitching them. Curious, but I trusted Rose. Wowza! The alterations are great and actually improved the look. All done expertly and at a very fair price! Amazing!

They made it right…read more They give you a receipt with no prices on it and when you come back, they just surprise you with the big bill. I never been charged $8.50 for a shirt too expensive. I would never go here again. I would never come here again.

Went above and beyond on the service with quick turn around. Overall I would recommend the service…read morefor last minute cleaning or just wants a great cleaning service. Pretty good pricing too

I give up! Seven of 12 shirts came back damaged. Either broken buttons or frayed edges. I have…read morebeen a customer at the Buffalo/lake Mead store since it opened 20+ years ago. But lately it's a joke. When I tried to get help was met with ambivalent staff who blamed me for not checking the shirts when I picked them up. So I'm done. I don't care about cost. I care about my dress shirts not being destroyed.

She is honestly quite talented but the absolute worst at time management, and when under the time…read moreline she dose shitty work!

I've been going to Clara's for years but have decided never to go back. During the COVID 19…read morecrisis, she did something that is unconscionable. Even though the Governor declared dry cleaners an essential service, she closed her shop and kept everyone's dry cleaning hostage for months without any notification whatsoever. I have no problem with her closing the shop; I do have a problem with her not answering her telephone or leaving a message about how to retrieve one's property. I left a voice message on her cell phone and she never returned my call; my wife left a note on her door and she ignored it. The least that she could have done was to inform customers about how to retrieve their property on a specific date/time. When I questioned her about closing for over two months, she replied, "Yeah, I closed for over two months" with no apology whatsoever. If you decide to use Clara's services, you do so at your own risk. If she ever goes out of business or declares bankruptcy, you can kiss your clothing goodbye!

How often do you have a customer experience that really makes your day?…read more Was having a rough day and was just dropping off a suit to be cleaned. Mika was so friendly, warm and kind that just a 3 minute interaction doing something routine turned my whole day around. She's an absolute gem and I will come back to this location for my dry cleaning just because of the service.

I am so sad. I should have listened to the other reviews. But I've always trusted Tide for my dry…read morecleaning and never had issues before, which makes this recent experience even more disappointing. I brought in four items, and two were returned still dirty. When I asked about it, the employee was rude and said full cleaning isn't guaranteed because some spots are "tough," but I was able to scratch dirt off my dress myself, so idk how there was any cleaning. I asked for a refund and she said no services were provided but how were they provided when clearly my items were still dirty. When I requested they be redone, she slammed the items into a basket and gave me attitude. To make matters worse, when I picked them up again, my House of CB dress had damaged stitching. Very unprofessional service, and I won't be returning.

Really great location when you need laundry service in Vegas. It's decently clean and the machines…read morework. The prices are reasonable and much cheaper than packing another bag if you run out of clean clothes. Because it's in the Chinatown neighborhood you can drop off your clothes... Get a bite and come back. I don't use the dryers because this is Vegas. Your clothes will easily dry in a day in the hotel room.

This must be the worst laundromat I've ever been to in my whole entire life. What kind of…read moreestablishment has a sign on the window that says last load at 9:30 PM but they closed down at 9:20!!!!! you can't tell me that isn't the laziest most ridiculous thing I've ever heard in all my experience so disrespectful!!! if I could give zero stars, I would !!! Whoever that guy is talking about amigo no you're not my amigo. So please everybody stay away from this disgusting place that's fronting as a business.

First of all when I would walk in, I saw this girl working really hard cleaning the machines her…read morename was Krista. I walked up to her. She was amazing with customer service. I asked her some questions about where to get soap and she said if you go into the store and ask for free soap, they'll give it to you or you could buy other soap there she had a smile, and it was very intuitive, because I don't know my way around laundry mats and said if she could help me with anything else let me know and as I continue sitting here and watching her work really hard. The place is immaculate is so clean also very welcoming.

Krista very helpful kept place very clean was great at listen 2 my journey such a beautiful soulread more