Do not go to this place!! My dog had his entire nail ripped out prior to getting groomed. We had to rush the dog to the vet. Vet stated a lot of force was needed to rip the nail out at root. They don't care about the animals and are abusive. read more

TLC Doggy Day Spa - Injured Paw - Pet Groomers Near Me - Syosset, New York

The worst!!! This place is under new ownership and they're horrible to their employees and pets!!! Our favorite groomer was treated terribly and was forced to leave. We used another groomer who was very good, until last Saturday morning when we showed up for an appt and the place was empty. There was one groomer there who I didn't recognize and he said our groomer called out sick. On a Saturday morning?? To have one groomer?? When there's usually at least 4? I ran out of there so fast with my dog. They're running a shady business now!! Go elsewhere! read more

I've been here a few times, but this last time my dog came back and I noticed that he couldn't walk without stopping every few steps to lick a part of his belly. When I turned him over I saw that there was a small piece of plastic embedded into his skin that had to be pulled out. It looked like a piece from the electric shavers they use though I can't be sure. My dog was so relieved when the piece was removed and then he was able to walk normally. There is a small hole where the plastic pierced his skin. It's healing now, but I will NEVER go back again. I can't imagine how hard and fast the groomer must have shaven him to have punctured his skin like that and embed the piece of plastic. My dog wasn't even matted. read more

Some of them are good groomers other are so so. I've had good cuts on my dogs but the last one caused me to go elsewhere.

This was my second visit to TLC in Syosset? The first visit they asked what u want done at front desk. The 1st haircut was beautiful, I thought it odd you don't meet the groomer you requested. I was very happy with haircut. It was best cut ever. Then went my second time, again not introduced to the groomer Carol? ( who I requested) It is during the pandemic and my morkies hair was quite long. I said cut it but not too short and cut his face nice and short. I came to pick him up and was stunned at what they did!!!! Shaved him down totally. The girl at the front desk had nothing to say. Not a phone call to let me know what they were going to do!!!! I would have never let them do that. You can seen bare skin in spots and he has to be covered up so he doesn't burn outside . One big giant mistake! I would like a call from the owner regarding what happened. Is he/she out there listening???? I called after the cut and add asked if if he was matted and I guess I gave to them an excuse for the worst haircut in 10 years a way out!!!!! , to which they answered, oh yes he was matted. I still can't believe what the groomer did. I'm going to try and post a before and after picture. I deserved a phone call before they took it upon themselves to shave his body to the skin!!!!! In closing this haircut is suitable for a diseased ridden dumpster , flea and tick infested dog! Raw skin showing!!!! What school did this groomer go to. I wouldn't give even 1 star but I had to. If the owner cares and reads this, call me! I'd like your input on this! Margie T read more

TLC Doggy Day Spa - 6/22/20 - Pet Groomers Near Me - Syosset, New York

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This place was referred to us, so we thought we were in good hands. We were sadly mistaken. The front desk person was lacking any semblance of 'people skills' and should probably look elsewhere when thinking about a job in retail or any position where they would actually have to talk to another human. The groomer had taken our consideration of not shaving down our dog as we had a bad experience in the past- and she assured us it was going to be a trim. Hours later we got the call our dog was ready, and - sure enough- they shaved him down. I realize matting could be an issue in these cases and we're familiar with it , but a call beforehand would've been nice. And then the groomer gave us a nice lecture on how and why dogs get matted, etc... no need for that. All in all, we would not recommend unless you want to be shamed and ignored whilst paying for a service you didn't expect. read more

Ms. Winnie, our new foster rescue from Mississippi, had an amazing experience! She now knows what it is to be a pampered pooch and has a little spring in her step. Thank you for making this little girl feel special. read more

TLC Doggy Day Spa - Ms. Winnie- all clean! - Pet Groomers Near Me - Syosset, New York

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I have never gotten such a bad haircut for my dog then I did here at TLC. The groomer ignored every instruction I gave her and completely shaved my dog. Her ears are uneven, botched and chopped. They also buzzed under her neck giving her a gash in her fur... which the manager is still denying despite the pictures I have posted. My dog is 9 years old and I have never seen her look so bad. Usually don't write reviews but as a dog owner I wish I had known how horrible this place is. If you care about your dog don't come here. Still never got a call back from the manager although he can comment my yelp post calling me a liar... professional right? read more

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TLC Doggy Day spa was good the first time and they did an amazing job on my dog's ear hair. The did well cutting and brushing here, while giving her a bath. The second time we went, they did pretty much nothing. Almost looked the same. read more

Brought my Pup sophie there . She loves it and I love how clean and adorable she look after.. I definitely recommend. . People there are extremely nice, caring and do a great job.. thx again read more

TLC Doggy Day Spa - Pet Groomers Near Me - Syosset, New York

We've been bringing our dog here for over a year and we always love his cut! We tried numerous other places prior to this one, but Ben is the only groomer that has consistently done a brilliant job with our shih tzu bichon read more

My dog looks okay, Some spots were missed. She smells great and is super soft but I was told her nails were cut and they most certainly were not cut. A little disappointed that I was lied to when I asked if her nails were cut and was told yes and it's included with the groom. I'll probably be back but it wouldn't be my first choice read more

I was a customer of TLC in SYOSSET many times and had some awful experiences. I had an early apptmt and waited in January for an hour with their bather until they showed up to open and was simply told "That's life. Things happen". Another time, I went in with a post it and said only call this number for pick up - my cell is not working. I reiterated this. They put it on the key board and assured me they would use that number. They did not and too long afterward she had been waiting around I finally showed up. They simply said we called the number on file. No apology nothing. 3rdly and lastly I asked that they not put my nervous dog in the cage. I asked if it would be ok to not use a cage but to simply let me know when to be there. I would hang around in town where I actually live to be ready for pick up. They assured me (again) this was ok. Not only was she in the cage, they lied and said she was not. Then an employee said it doesn't matter what you are told they all go in the cage. I was done. I called to speak with the owner a few times. I never could get in touch. Nor did I hear back from anyone about my upsets. I then emailed the owner about these very complaints and never once heard back. I have sat with this for a long time but after seeing others post their disappointments I want to as well. read more

They groomed our two cats perfectly. They properly shaved their stomachs and hind leg areas, de-knotted them, and gave them a good shampoo and nail trim. The instructions we gave them were followed exactly to what was needed for our cats. Other groomers usually fail to do this correctly! Overall very friendly service and excellent grooming staff! We are very comfortable leaving our cats in their hands. read more

So far, very happy with TLC. This is our 2nd experience with TLC (Syosset) - our Siberian Husky looked great after each bath with them. Given the thick, double coat of the breed it's always a mystery to see whether or not a grooming shop knows their stuff. Boomer came out clean, well brushed AND dry, a very important component that many have not succeeded at. Prices aren't cheap but they're not off the grid either. read more

I've been bringing my dog here for 5 years. She always comes back smelling great and the groomers have exceeded my expectations every time. It's always nice to walk in and be welcomed by their friendly service and the relationship every groomer builds with their customer is something no other grooming shop could offer. The people working in TLC have some serious talent!!! read more

If I drop my tiny dog off at 10:00, why is it that he's still isn't ready at 2:30? Not only the time delay, but a very unprofessional cut for the money. Very disappointing. read more

Stay away from this groomer! Dropped my dog off at 11 and I was told he would be ready in 2.5 hours. I come back 4 hours later and they haven't even started? This place is a complete joke and waste of time. Do not waste a single penny on this place. read more

I was very unpleased 2 out of the 3 times I used these groomers. They did NOT listen to my requests as to how I wanted my dog to be groomed. It was incredulous to me since I spent a lot of time explaining exactly what I wanted. Furthermore, the groomer Carol was extremely unprofessional and tried to blame another groomer for her mistakes. Will never return to this establishment again! read more

TLC Doggy Day Spa is the only place you should even consider bringing your dog to get a bath or groomed. My dog always comes back looking exactly how I wanted but better!! The workers are very friendly and will treat your dog as if it is their own. Every dog deserves to be groomed at Tlc! read more

I have had very good experiences here. So far, Patty is our favorite groomer. When my last dog was very ill and I groomed him before he passed away, Patty was so loving to him. I was touched by her genuine concern and will remember it always. read more

I have been bringing my 2 Pomeranians here since they opened. Ashley is the best groomer. she always listens to what I want with my girls and never disappoints read more

Friendly staff, groomers are great and reasonably priced!! My dog loves going there every time!!

So far, so good. Been here twice with my mini labradoodle puppy. First time was just a bath & all went well. Second time she got the works-bath, nails haircut. That went well too. I'm just a bit leary because of all the bad reviews. Guess the future will tell. But for now, no complaints and I will be going back. read more

Great service !!! Very professional establishment and reasonably priced . My groomer Carol did exactly what I had asked her to do . The dogs came back home calm and smelling very clean. Thank you to the crew at TLC. read more

I have been bringing my Poosh to TLC from Day 1 and I am always delighted with her reaction to arriving there (excited to go in) and her extremely professional wash and cut. Sean is always open for suggestions and will even pick up my dog if I have a conflict with delivering her there. Total time from delivery to pick up is efficient and is at most an hour-1.5hrs. TLC offers a healthy range of food and snacks for the dogs and is always accommodating when it comes to purchasing something that is not on the shelves. I love this place!!!! read more

I give TLC in Syosset four stars instead of five because there are certain groomers there I would NOT recommend. The regular groomer I use for my papillon is named Carol and she does an AMAZING job unfortunately she was out for awhile and I used a different groomer by the name of Patty whom I will never ever use again while she did an ok job with my dog there were things that she didn't do that should have been done as well as man handling my dog whom is like a kid to me and part of my family. My dog greatly dislikes her and if I mention her name he runs to me to be held while if I say Carol's name he is hopping in the car to go get groomed. I highly recommend TLC in Syosset but ONLY IF YOU USE CAROL. read more