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    TLC Doggy Day Spa

    3.2 (27 reviews)
    Closed 9:00 am - 5:30 pm

    TLC Doggy Day Spa Photos

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    6/22/20
    Margie T.

    This was my second visit to TLC in Syosset? The first visit they asked what u want done at front desk. The 1st haircut was beautiful, I thought it odd you don't meet the groomer you requested. I was very happy with haircut. It was best cut ever. Then went my second time, again not introduced to the groomer Carol? ( who I requested) It is during the pandemic and my morkies hair was quite long. I said cut it but not too short and cut his face nice and short. I came to pick him up and was stunned at what they did!!!! Shaved him down totally. The girl at the front desk had nothing to say. Not a phone call to let me know what they were going to do!!!! I would have never let them do that. You can seen bare skin in spots and he has to be covered up so he doesn't burn outside . One big giant mistake! I would like a call from the owner regarding what happened. Is he/she out there listening???? I called after the cut and add asked if if he was matted and I guess I gave to them an excuse for the worst haircut in 10 years a way out!!!!! , to which they answered, oh yes he was matted. I still can't believe what the groomer did. I'm going to try and post a before and after picture. I deserved a phone call before they took it upon themselves to shave his body to the skin!!!!! In closing this haircut is suitable for a diseased ridden dumpster , flea and tick infested dog! Raw skin showing!!!! What school did this groomer go to. I wouldn't give even 1 star but I had to. If the owner cares and reads this, call me! I'd like your input on this! Margie T

    Ms. Winnie- all clean!

    Ms. Winnie, our new foster rescue from Mississippi, had an amazing experience! She now knows what it is to be a pampered pooch and has a little spring in her step. Thank you for making this little girl feel special.

    Horrible haircut. There is a gash in the fur from the buzzer. So uneven. Looks like a blind person cut my dogs hair
    Jayme R.

    I have never gotten such a bad haircut for my dog then I did here at TLC. The groomer ignored every instruction I gave her and completely shaved my dog. Her ears are uneven, botched and chopped. They also buzzed under her neck giving her a gash in her fur... which the manager is still denying despite the pictures I have posted. My dog is 9 years old and I have never seen her look so bad. Usually don't write reviews but as a dog owner I wish I had known how horrible this place is. If you care about your dog don't come here. Still never got a call back from the manager although he can comment my yelp post calling me a liar... professional right?

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    3 years ago

    Some of them are good groomers other are so so. I've had good cuts on my dogs but the last one caused me to go elsewhere.

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    9 years ago

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    10 years ago

    Friendly staff, groomers are great and reasonably priced!! My dog loves going there every time!!

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    Ask the Community - TLC Doggy Day Spa

    Review Highlights - TLC Doggy Day Spa

    When my last dog was very ill and I groomed him before he passed away, Patty was so loving to him.

    Mentioned in 2 reviews

    Read more highlights

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    Sudzee Pups Pet Grooming - Golden doodle haircut

    Sudzee Pups Pet Grooming

    (11 reviews)

    Kristie was great with our pup during a recent grooming!…read more We were in the market for a new groomer and Kristie returned our call promptly and spent 20 minutes going over everything and anything she needed to know prior to his grooming appointment. \ On the day of the appointment the waiting area was a bit chaotic with a lot of dogs and their owners showing up at once. The front desk seemed a little all over the place but Kristie still came out to speak with us and go over everything. Two hours later our pup was ready and looked absolutely handsome! While the waiting area is a bit cramped they do tell you two hours so you're free to run errands and come back. There is also a porch out front if you absolutely must wait. Prices are fair and they're very transparent as to why the grooming cost what it did.

    Learned about Kristie from a local doggy day care which spoke extremely highly of her, thus decided…read moreit was time to try out this groomer. GPS will bring you next door to this location so be aware of that. First thing you'll notice upon walking in is a bunch of tiny dogs running around behind the front desk, all exquisitely groomed. Very curious and friendly faces. Kristie herself is extremely professional and friendly, you can see this isn't a job but a passion. Results were way better than could have even anticipated, especially since we didn't give direction on how to trim. Highly recommend this groomer. Puppy came out smelling delightful and the price tag was very fair. Adding to this a before and after photo of the puppy.

    Petco

    Petco

    (17 reviews)

    Brought my dog here for a check-up and after having an unpleasant experience at one of the other…read morelocations, I have pleasantly surprised with how friendly the staff here was. The vet tech and veterinarian were both friendly to both my dog and I. The vet tech even helped me choose the right dog food for my dog's new diet. The lady at the register inside of the store was also friendly playing games and doing tricks with my pup while she checked us out. It is worth driving to this location due to the friendlier staff.

    I was greatly disappointed bringing my dog here for grooming. The groomer called and told me there…read morewas a small mishap, but it really was nothing. The problem was the grooming manager expected the employee to come discussed the mishap with me. The manager should have came out to discuss the mishap with me with the employee to speak. Maybe teaching the employee hot to converse with the customer. Instead she sent a young inexperienced employee to talk to me. I am pretty sure this would be within the scope of the managers duties. Like I said, it was really not a problem but the task of speaking to the client should have not been a problem either. The manager should have taken the opportunity to teach the employee a mature way to interact with a customer and handle what could have been a heated situation. When I did ask to speak to the manager, I loudly heard her say, "lovely, here we go" and I waited about 15 mins. It was disappointing. Like I said, it really wasnt a problem, but to send a young newer employee to discuss it was a problem; super unprofessional. I wish I remembered the managers name. She was clearly not management material. She treated her employees and customers the same, and it was not positive. I work in senior management and would love to know if my employees where doing an exceptional job or the opposite. I hearts to have to leave a negative review. It was heart breaking to see the management at the new Petco in Plainview. Management has a responsibility to teach and support employees to help them move on to bigger and better; not putting them in hard situations and lower their confidence and self esteem. I liked Petco and I liked a few groomers that worked there. Unfortunately, that Petco has done a disservice to the corporation hiring unsuccessful managers or promoting the wrong because of social relationships made. Petco should be paying more attention to what is happening in its stores. Yhe employees are usually more helpful then any manager. It is also very easy to see which employees the management favors which is grounds for dismissal at my firms. Rewarding hard working employees is different that showing favoritism. I wish I was able to add names, people should be held accountable. I doubt this review will do anything because the employees im question are not mentioned. They should be held accountable. I did not want to go back there but maybe going to get some names wouldn't be a bad idea. There is absolutely nothing wrong with management and employees taking courses on everything from treating customers, coworkers, employees. As well being organized by cleaning between clients in a timely manner. Even the way you present yourself to customers. A smile goes a long way. I am sorry this was long but from someone who is a senior management, starting from well the bottom (which i dislike saying) many little easy tricks are picked up along the way.

    TLC Doggy Day Spa - groomer - Updated June 2026

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