So seeing the only previous review has me questioning if he even went to the same store as me. I…read morecome here religiously and I get treated with the best service. Not only are they knowledgeable on all their products, they are willing to work with you and take all the time you need to get it right. Special shout out to Travis as well. He's fairly new to the shop but there's nothing he doesn't miss and his customer service is A1.

terrible management. sold me a product that did not work, I tried to return it and he would not…read moreaccept it and got very hostile and aggressive. I asked him why he was angry, I'm willing to spend the same amount or more for something else, I didn't damage it, or dirty it. It was sold to me broke. He got aggressive and would not take it back. It was an awful experience and I will never return here ever.

The girl behind the counter was completely rude she works during the day and even though she said…read moreshe was having a bad day we decided to leave and wait to speak to her owner my wife and I go there every couple days and spend money frequently so we should not be subject to that kind of behavior no matter what your day is like your customer is your whole business ! And the way you treat them is very important because without customers you don't have a business we will not be shopping at this store anymore

Awesome little shop! Cozy, friendly, eclectic. Great if you need a quick gag gift or birthday gift…read moretoo!

Right after Thanksgiving, I was in the area right to meet a friend and we wanted a place to smoke…read more After checking out a few places via Yelp, I decided The Cigar Box would be our best option. In the end, it was an awesome decision!! Immediately upon entering, we were warmly greeted and welcomed. After some small talk we proceeded to the humidor where we were beyond pleased with selection. In addition to having a nice collection of some the more popular brands, I was able to find a few cigars that I had not been able to locate elsewhere. Price wise, they are on par with most cigar shops I frequent so, no issue there. After making our respective purchases, we headed into the glass enclosed lounge area which already had a few people enjoying their cigars. Thanks to those who were already smoking, upon entering the lounge area I was able to determine they had an excellent ventilation system as there was no smoke lingering. The lounge contains numerous leather chairs, small tables, etc. along with a TV, which made for a comfortable setting. They also have an ice maker and cups available to be used with your drink of choice. Also, I was impressed by the number of lighters that were on the small tables to be used by guests. While most cigar shops/lounges have lighters available near the register, finding them out and available in the lounge itself is rare. Kudos to The Cigar Box on this as it's a nice touch. The Cigar Box is BYOB, so we quickly inquired about the closest liquor store. Bill (who I later learned is the owner), informed us there were a couple of places within a few minutes (just across the highway) of The Cigar Box. Upon returning we found the lounge to still be mostly open which was cool with us. Bill let us know that were free to move chairs around as needed to accommodate out group. We got comfortable and ended up spending the next 2 hours or so smoking our cigars, sipping and talking. By the time we prepared to leave, the lounge area had filled up a bit and even with the increase, the ventilation system held its own and kept the area clear. Thank you to Bill and the staff at The Cigar Box for the warm hospitality. I will return whenever I am in the area again.

We come here to relax for an hour every other weekend. The staff is knowledgeable and always…read morefriendly. The space is clean and inviting. They are BYOB and we have met several of the regulars during our visits. While I prefer their selection of fruit and chocolate flavored cigars they have a vast selection of higher end cigars to choose from. They prove coffee and tea for free and have fresh ice available. Great quite place to relax.

I've left fangirl reviews about this vape shop before, but feel it's time for another one…read more Regardless if you go in every other day or only once a month, they know you when you walk in. Everyone is AMAZING and cheerful! Their prices are fair and they have a massive selection of EVERYTHING. I wish I could drag customers from other local shops to their front door, they'd never go anywhere else. Man, this place is just the best.

It's a great place overall, especially the selection and quality of the vapes. I've been about four…read moretimes. The young lady on the left is always really friendly, helpful, and has great customer service. The young lady on the right has been the complete opposite in my experience. She doesn't really greet me, the interaction feels kind of quiet and awkward, and there's no real effort to make conversation or ask if you need help. I often feel rushed when I'm there. I've also noticed the owner will step in sometimes to greet or talk during my transactions with her, which makes the difference in customer service stand out even more. On my last visit, my significant other asked for an item and she grabbed it, then immediately went to the register even though I was still looking at the vapes. He had to tell her we weren't done looking yet. It felt like we were being rushed instead of being able to finish shopping.