I was so happy to find out this place is under new ownership! The awesome new owner, Sam, was such a pleasant surprise considering my past experiences here. He was so kind and really went the extra mile. Thank you so much Sam for making my day! I'll be seeing you soon! read more

I bought a pack of six cigars here... Monte Christo memories. Exactly double the price that I go to in Thousand Oaks... I will never be back, convenient... But not that convenient read more

Wow my girlfriend and I just went and saw Sam (the new owner) and let me just say that it was such an amazing experience! Sam is wonderful and everyone needs to come back and give the new owner a shot. The previous owners were not good and a lot of people are not coming back because they don't know that the store has been renovated by new people. Great experience today, great prices, and I definitely recommend. I will be back soon my friend. read more

This business sold me a SMOK vape pen that was defective and refuse to issue a refund. Rather they tell me to contact SMOK in China. Unprofessional read more

This place is great! Sam is so genuine and dedicated to improve the store, as it has new management. Always showing me new products and good vibes. Give em a visit for all the smokey goods ! :) read more

Customer service sucks..I bought two products from them.which were defected and stopped working the next day after I purchased them..the owner could have at least gave me another one no charge since I paid half the price for second one that stopped working too but he didn't which Is pathetic.plain and simple don't shop there.cheap products for an expensive price and they will not exchange or take returns read more

Very friendly staff, always willing to help and make you comfortable! Love love love this place! read more

Large selection for all your tobacco needs. Smoking accessories are plentiful and the staff is quite knowledgeable.

Worst place ever!!! They never give exchanges or refunds! They deliberately don't give receipts. The owner was rude and unreasonable. Don't go to his store you'll be very dissatisfied. read more

Some years ago, they might have been nice and helpful, but not anymore. They charge twice the going rate for ecig batteries, and the worst of all is when i asked why their prices were so high and whether i could return if the charger didn't work (he tried to sell me a charger for something else). He quickly pointed to no returns or exchanges and was just a nasty person. If he is so unhappy being here, he should just leave and go back home. His greed in overcharging and all around nasty attitude is what prompted me to write this review. If you need any tobacco related items DON'T GO HERE !!! There are many other places that actually have nice people and they won't gouge you on their prices. read more

Great customer service.The cashiers, J. and M., welcome everyone with a genuine smile and personal courtesy that makes each customer feel special; personal, yet professional. An interesting selection of inventory that's fairly priced, well organized and pleasant to look at. A great neighborhood store! read more

The employees are very friendly, especially Matthew. They always have what I need at decent prices. This is the best place in Moorpark for all your tobacco needs. read more

Great selection of tobaccos and accessories. The shop worker was very knowledgeable about all of their products. I have found my tobacco shop and will be a loyal customer in the future. read more

I don't know how many other races others visit this location but I'm in the area and i stop by and ask the man for matches so he asks me for my ID i get it i look young but for matches so i tell him I'll be right back and i go to the car and grab my wallet. When i return in the store he has the matches in his hand i show him my Id and i sat you're the first person to ever ask for an ID and ooh did his whole attitude change he says oh no you want these for free i said no i will pay for them he says i have to pay for these from the factor i said that's fine I WILL PAY FOR THE MATCHES! He says oh no i don't want to serve to you any more i have the right i said why he says because i told him he's the first person to ask me for Id so as i walk out he says fucking bitch so i walk back in and exchange friendly words with him myself two wrongs do not make a wrong but I'm taught customers always come first and he had no right not to serve me and then threaten to call the police on me so i will never go here again i simply walked next door to cvs and purchased a lighter for $1.00 no Id needed or any problems doing so! read more