I cannot tell you how grateful I am to the whole staff at STAR. I've received the best care in an…read moreenvironment that encourages me to go home and do all my " homework!" I like all the therapists who have treated me. They work as a team and each one adds to what the others have worked on with me. My core and glutes have become much stronger after only 2 months!

I'm glad this place has helped some people. I am not one of those people…read more 1. Your physical therapist will be juggling multiple patients during your session 2. At the beginning when they do the massage stuff - mine wasn't even paying attention to me - instead, chit-chatting the whole time with another employee 3. They give you some exercises to do while there and then leave you alone so no one is watching form, etc. 4. I had to ask for home exercises. I was told "just do what we did here". I had to ask again for a print-out of the exercises and be seemed surprised to be asked that. 5. After two sessions I went from having a simple issue of pain upon certain movements to greatly reduced shoulder function. Stay Away.

We've been going to PT Works for over 20 years--starting with my son's ankle injury, then my broken…read morewrist, a fractured arm a few years later, and several episodes of back pain and sciatica. The clinic is always spotless, and the high ceilings provide excellent ventilation--much better than the cramped, gym-like feel of other PT places. What really keeps us coming back is the professionalism, kindness, and genuine dedication of the entire staff. Over the years, I've tried several other physical therapy clinics in the area, but none matched the quality of care and personal attention PT Works provides. Unfortunately, a few comparable places have shut down--unable to survive financially in the Bay Area. PT Works no longer accepts my insurance, but I believe that's part of how they're managing to stay open and maintain the high level of care. I'm happy to pay out of pocket, because keeping a place like this afloat is worth it.

Although I have only been two weeks of a six weeks program, this place is amazing. Clean,…read moreefficient, quality people. Special recommendation for Michael, who is attentive, listens well, explains things well, adapts to you and your issues. He is an "old soul" in the best way possible. I am a 69 year old woman, so if you have any hesitations about having a male therapist, don't.

Therapy session was good. If you have no worries about…read morecost, but if you are worried about how much you're going to pay, I would caution to not try PT - out of network here. I am disappointed with the lack of clarity and communication about billing. During the intake process, I was assured that the facility would handle billing directly with my insurance and secure pre-approval. I was also informed that I would likely only need to pay my deductible. However, there seemed to be significant pressure to schedule an appointment without addressing the billing in detail. Even after claims were not submitted correctly, I continued to receive follow-up calls encouraging me to schedule appointments, with the understanding that the facility was still working on my insurance coverage. To my surprise, my insurance covered a much smaller amount than usual for out-of-network sessions, especially given that I have previously had a different experience with out-of-network physical therapy providers. Additionally, my insurance showed that the provider had agreed to collect a specific dollar amount per visit, but I was still billed the full amount. I gave PhysioFit the opportunity to resolve this issue. My issue was left unresolved and dissatisfied. I was only requesting a refund for the amount that was agreed upon through the insurance claim.

I have done Pilates/Gyrotonic/Gyrokinesis with Alexis…read more I found Alexis during Covid and she was happy to teach me Gyrokinesis lessons via Zoom even though I was the only one to come to her class. (Gyrokinesis uses rhythmic, flowing and circular movements.) I love Alexis! She is so positive and if you can't get a move the first time, she'll break it down and help you be successful. Her lessons during Covid cheered me up and helped my body feel better. Now I take in-person Gyrotonic personal training sessions (like Gyrokinesis but on a machine). These sessions have helped my back. and Alexis is one of the best trainers/instructors I've ever worked with.

10+ years ago I saw Erica to treat a back injury. My case was complicated by a spinal cord injury…read moreI'd had in college. As others have said, Erica listens. She was a huge help. She also gave me one movement (hold your shoulders BACK!) that works wonders. In the years since, I've seen other PTs. But none of them got me like Erica did.

I have sciatica and have been miserable since January 2010. I finally went to the doctor because…read moreit had started to affect my knees also and I was in a lot of pain. This has been my best experience ever with a PT. She asks the right questions to get to the bottom of the problem and works one on one to solve it. Sounds goofy but Erica realized I was wearing the wrong type of walking shoe and needed an insert for my arches. Since I started using these my knee pain has been reduced dramatically. And with the therapy she is doing, my back and leg pain from the sciatica has been greatly reduced. I was worried after the bad news I got from the doctor on my MRI's but Erica assured me anyone can get better. And it has been really true for me.

They take insurance which is great but my physical therapist injured me and encouraged me to keep…read moredoing the treatment even though it was making me worse. When I spoke with my massage therapist and osteopath about the exercises she had me do, they said they didn't make sense given my issues. I asked her to call my physical therapist where I used to live to find out what she did. That never happened over the course of a month. She did speak to my pelvic floor Physcial therapist but then said she wanted to have me do exercises I know the pelvic floor pt doesn't allow me to do yet. It is like she came up with a sense very quickly of my problem and a treatment plan without looking much at my records or consulting with the rest of my team. My case is very complex, and she didn't take that into consideration. I became worse over time except when seeing someone else who said my issue was something else and gave different treatment. Pt was resistant though and wouldn't alter course. Also my sunglasses were stollen by the tech. I had them when I came in, and then after I did stim and heat, they were gone. The tech asked if they were "expensive." Seriously!?!? If your issue is simple and you need a place that takes insurance, they can probably help you. But they certainly didn't me.

I had a labrum tear in my shoulder repaired, and to describe the condition as 'uncomfortable' after…read morefour weeks would be a tremendous understatement. I picked Physiotherapy Associates (I think they their name is also BAK) because of proximity, but perhaps I was lucky because I can't recommend the care I received higher. They have a clean, open office with a lot of room. They've recently done some remodeling and it added to the space. The equipment was in good shape, and they have a changing room if you need it. Ryan Napeek was my therapist, and Frank and Zack helped with the exercises. Ryan was always on time, was thorough in preparing for my sessions, and was careful to follow the surgeon's instructions. Everyone will tell you PT stands for 'pain and torture', and it does hurt a bit, but honestly not as much as everyone said it would. Ryan made sure to monitor my progress and not do anything that would potentially damage the repair. He was incremental and careful during range of motion exercises, and not to mention a lot of fun to talk to (which helps when you need something to take your mind off of your current activity). Frank and Zack make sure you do your exercises, and they are nice about it. The electric stimulation machine is pretty cool, I used it for the first couple of visits but after a while you don't need it. I just had my four month follow up, and the surgeon said, 'I can tell you now, but after your surgery I didn't expect you to recover as well as you did; the tear in your labrum was quite serious.' Kind of a shock to hear that, but as my range of motion is 90% with signs of getting better, I can only assume it was largely because of the quality of the surgeon, but also because of the quality of the physical therapy.

Rob is our go to PT in our house. I'm a runner, and I'm back to running thanks to Rob…read more He helped me recover from a persistent ankle injury. I remember asking my orthopedic surgeon, "Who is the best you know?" He said Rob is the best, and now I agree 100%. He's patient, caring, and troubleshoots your issue like an engineer finding the root cause. It's 1-on-1 treatment, and that comes at a cost, but he's totally worth it. Go to Rob, do the exercises, and feel better soon. Thanks Rob!

Rob is an extremely helpful person and even though I did not end up getting treated at the…read morefacility, he sent me several exercises and videos to look at unprompted and did not sell me on PT services when I didn't need it. My injury ended up being a minor one that gets better with at home rest and stretches but if I ever needed PT, I would highly recommend!

Jeff is incredible, I cannot recommend his services enough. If you are a runner, cyclist or swimmer…read moreand you have some sport related pain, do not hesitate to reach out to Jeff. I developed knee pain due to some Chondromalacia Patella, and in my first visit, he immediately was able to come up with a routine to help me start addressing my pain. I still have a lot of work to do, but now I know what I need to do thanks to his expertise. Absolutely a 5-star experience, 10/10 would recommend.

Jeff Lam is an incredible Physical Therapist! I *** highly recommend *** MoveWell for anyone…read morelooking for PT after surgery, to rehab and get stronger for sports or just to come back 100% from an injury. He accepts many insurances and was easy to get set up and started with. If you have Anthem Blue Cross he is a preferred provider. He's an athlete, so he gets athletes and how important it is to help get them back to sporting form. He's also really nice, friendly, down to earth and easy to work with. Scheduling is an absolute dream. This is very refreshing change compared to when I attempted to schedule physical therapy with UCSF where you basically have to pass an act of congress to get an available appointment. Jeff works closely with excellent trainers at Body Mechanix and Rise Above training, so you always have access to lots of great equipment. The studio is well-kept and very clean. I know because he sometimes has me rolling around on the ground doing various stretches so I get a close up view of the lack of dust bunnies! He's extremely responsive- I've emailed him questions about my therapy protocol and he has literally responded within minutes! In today's world of overworked clinicians juggling hundreds of patients every day, how many medical professionals can you say that about?? It was actually shocking to me. I am so impressed with his dedication to his work and it's clearly evident that he deeply cares about his clients' success and health. He's 100% committed and this makes it really awesome to work with him... and it will drive you to work harder and get better faster. Rock on, Jeff and MoveWell PT!!

It was my first time at this office and I thought the people working there did a pretty good job…read more The receptionist helped with getting checked in and was friendly without being too much. The wait time wasn't too long. Once I got into the room the assistant made sure all the basic information was noted and seemed to do it efficiently. The doctor came in shortly after and introduced herself. She went over my history a bit and asked some solid questions about my general health. She checked a few things and then sat down to explain what she thought might be helpful. I liked that she didn't use a lot of jargon and kept things pretty clear. She gave me a few pointers on what to do going forward and asked if I had any questions before leaving. I didn't feel rushed and I felt respected. The place was neat and everyone seemed like they knew their job. I'd say the visit met my expectations and I'd go again if needed.

My review is for Li, best personal trainer ever! Found her through Groupon, and so far I've done 6…read moresessions. Every session she pushes me just hard enough that my legs are noodle by the time I'm walking out the door. She's come up with the perfect program for me based on my goals (leaner body, stronger back muscles, more muscular butt, quadzilla status, etc, etc). Coming from someone who's been going off of youtube videos for squats and deadlifts, I've seen more improvement in technique and lifts in the few hours I've spent with Li than in the past six months alone. And on top of it all she gives really good neck massages too!