I absolutely love going to Park Ave Shoe Repair -- I've been a loyal customer for years, and…read morethere's a reason I keep coming back. Anna and Nick are truly the best! Their craftsmanship, attention to detail, and genuine care for their customers set them apart. Whether it's repairing shoes, fixing bags, or bringing well-loved items back to life, they always do an amazing job. The service is friendly, reliable, and consistently top-notch. So grateful to have a place I can always trust. Highly recommend!

Exceptional Craftsmanship & Service!…read more I never been to a cobbler before and this was my first time at Park Ave. I recently took two pairs of boots and I couldn't be happier with the results! Not only did they restore both pairs to look amazing, but they also expertly repaired my soles, giving my boots a new life for a very good cost. The attention to detail, quality of work, and very welcoming. If you're looking for skilled cobbler shop who truly cares about their craft, and values their work , I highly recommend coming here! Make sure to be clear of your requests, be patient on waiting for the shoes since Perfection takes time. my two boots took about 7-8 days I am definitely returning for some adjustments i need and on my boots for extra height lol. Please see the pictures posted of my boots. Enjoy!

This place is absolutely amazing! When I first called this place it was great customer service from…read morethe beginning. I drove to Westfield and showed him my luxury bag. He pointed out things I didn't even notice and said he can have it ready in two months. It was less than a month and my bag looks brand new. I'm more than satisfied with the work. Thank you so so much!

This place is a gem in downtown Westfield! A zipper on a jumper that I really wanted to wear for a…read morebirthday party was snagged beyond what I could do to fix it. As soon as I realized this, I knew that this was the place to go. Although they were a tremendous help in repairing a zipper on my luggage a couple of years ago, I was still a little apprehensive because I'd never taken a clothing item there before. I am so glad that I went anyway! Not only were they able to fulfill my request, I was a bit pressed for time and it was still ready sooner than I expected. The service is always straight-forward and efficient. The process is seamless from drop-off to pick-up. I really appreciate that!

Brought my shoes Jaime. Jaime and Giovanna very cordial, and professional. Giovanna was very…read morewelcoming and kind. She did an outstandingly wonderful quality work and gave me back a state-of-the-art pair of shoes. It showed that she really had her heart in. Thank you Giovanna. It's great to know that people like you still exist. Thanks. David B.

Jaime and Giovanna are both incredibly warm and kind which is a wonderful complement to the first…read morerate work they do. My beloved boots from my Texas years look like new!

No request seems unreasonable, and the results are always beyond expectation. "The Cobblers" are…read morealways kind, helpful, creative and professional.

Great local business…read more I gave them a challenge (self inflicted) to help correct. Turned the shoes around, good as new.

Competitively priced and efficient shoe repair near Summit Station. Pleasant and accommodating-did…read morea good job stretching out a pair of shoes and repairing a handbag

Rude and incompetent. I went to pick up my shoes and the older man, I guess the owner, couldn't…read morefind them. I waited 20 minutes. Finally he found them sitting out on a counter. Not bagged so having my ticket was moot. I had to explain what shoes I was picking up 5 times before he understood. He treated me like it was my fault he couldn't find the. So rude. And of course they don't take credit cards

Can never ever say enough just enough mine things about these guys. Send them anything that you…read moreneed repaired. My Gucci and Todd back have back beautifully. My Prada came back like new! Any things you want t to cherish for a long time.... They will make like new! They are also a big Italian family who have that great jersey swagger! Love these guys!!

I decided to give Rago Brothers a try once more and I wish I hadn't. I sent a vintage Juicy Couture…read morebag in for replating of the chain. Prior to sending they confirmed that they would be able to make it look new. However I waited months for the bag to be shipped back. I received it in horrible condition. The chain was not evenly plated and overall sloppy condition. Rago Bros. offered to do the replating once more at their expense-which I obliged. I waited months later- February when I finally received the bag even though I shipped before the holidays- and they had completely removed and replaced all the original hardware, which I never ever approved of, and substituted cheap flimsy gold hardware. Clients, be aware of this. They completely scammed me of my bag, and I am completely heartbroken over this because of its sentimental meaning. I had to dispute with my bank. This company is an absolute fraud. Do your research!

Excellent shoe repair. My shoes weee repaired quickly and with high quality. The owner is very…read morepleasant and professional. The price was lower than I expected and I got my shoes back polished and shined. Will definitely use again.

They offer good service at a decent price. It is hard to find a good shoe repair place these daysread more

I stopped in on a Saturday afternoon and was greeted by the cobbler. I showed him a leather radio…read moreholster that needed a snap replaced... 10 mins and $6 later I was walking out the door with my good-as-new radio holster in hand. Update: brought in my work boots to have the seam repaired... 10 mins and $6 later my boots are good as new.

The craftsmanship was so incredibly poor that I had to ask for a refund, I am sorry to say. I…read moreusually do not write negative reviews for anyone but in this instance, I feel it my duty to warn other consumers. Roselle Shoe Repair gave me an extremely difficult time and did not refund my money until after (1) I left and came back with a police officer and (2) the cobbler removed the two elastics from my sling-backs without restoring the original elastics. So I now have a pair of un-usable sling-back heels with their slings disconnected. I should have never agreed to him taking them out without replacing the original elastics, but I am not the best at making deals under stress and I tend to concede very quickly. The cobbler refused to show his face to me and had a woman cover for him. An Old-World craftsman would have seen the poor work and just refunded my money. A true Old-World craftsman from Italy or Spain or a made in America craftsman would have never let such poor work pass to a customer. Detail shows the talent or lack thereof. Warning: I always try to pay cash to small businesses but no more. My advice is to pay by credit card. If you end having to dispute, the credit card company will always side with the customer unless there is blatant foul play by the customer. I had to add a star to post a review otherwise I would not have starred any.