Tokyo Auto is located in Waipahu and has some of the friendliest staff youll find! Masa is the main man, and I have dealt with him for numerous things all automotive related. If you need/are looking for rare JDM parts he can get them for you! Masa and his staff can do everything from underglow, to tune ups, to vinyl wraps. I enjoy stopping by Masa's shop if not for any business just to talk stories. Masa is a business man, but he is also a family man. Fantastic business 10/10 would recommend for all levels of auto enthusiast. If I may make a suggestion, always start with what you want and your level of auto enthusiast which alleviates getting lost in translation. Oh side note, Masa and his staff can also do LED headlights, and custom printed shirts. Check them out! read more

Would give 0 stars if I could. It's been almost a year since I've ordered side splitters (paid $400+) for my Impreza and they "never came". I ordered in May 2022 & it's April 2023. I keep asking for updates or options (like a refund) but it's to the point where they won't respond to me so they're literally just keeping my money & I've seen their reviews where they've done that to other people. Like if it got lost from wherever you ordered it, how about you do something about it??? You're just gonna rip people off & keep our money & not respond to us??? Find or finish our shit or give us the money back. That's not even all, I actually spent about $1k total because ordered other parts that came in & I got those installed even though they were all supposed to go on together... Of course they weren't the right fitment because at this point I agree with all the people calling them clowns that don't know what they're doing... But they drilled all that shit on anyway without letting me see first. Whenever I asked for pics of the parts before I got it installed, they said they didn't have any. Anyway, the front lip doesn't match the angles on my bumper so it's probably for a different year Impreza and the mud flaps are obviously wrong too, there are floating screws that went through the mud flap but have nowhere to go on the car so they're just... There screwed into "thin air" LMAO literal joke. I can't even fathom it. What if the screws fall off & get stuck in my tire??? Literally never doing business here again & I suggest you don't either. Such a shame that they used to be a such good "name" in Hawaii but obviously they've gone downhill. I wanted to do so much with my car & would've given them so much business. I even wanted to full-body wrap my car & a lot of my friends said "I heard Tokyo Auto-" but the way I cut them off & told them my story & their reactions... I'll be sure to spread the word at the next car meet or anytime someone wants to talk about shops. I have all my photos, receipts, screenshots, & screen recordings. Don't do business here unless you want to lose money, get a shitty job done, get ignored, or in my case, all of the above. read more

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Had my roof wrapped, tail lights and foglights installed. No issues. It came out perfect. Highly recommended!

Too many hole on my spoiler and the body of my car‍ I dont want to go back here again.bad decision‍ read more

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Tokyo Auto is a fantastic locally run auto shop in the Waipahu industrial area. Don't let the location steer you away, these boys are professionals, and will ensure your installation gets done the right way, the first time! I had vinyl wrap work and custom deals installed on my domestic sports car. In my case, it did mean extending the time by a day, however, i did not mind, as I understand unforeseen problems, and would rather something done right, than a shop that rushes to complete by cutting corners. Pricing is competitive, and up front. If they can't do it, they will usually recommend a place who does. Thanks again for the awesome service! I'll be back again if I have any other custom design needs! read more

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Tips: Your best option is to ask questions if you're lost or curious. Parking/Entrance: There are 6 stalls (3 stalls for the store) in front of the door. Don't park on the right side of the garage, that's their neighbor's parking. The main door is blacked out with tint, but don't be fooled. If there are cars, there are people. Parts: You'll basically find an arrangement of parts around the store. Most of them will be for aesthetics, but they do, however, have some performance parts available. If you can't find what you're looking for right away, just ask one of the employees. There are also various universal parts in the store as well. Most special order parts require a 75% deposit before it gets shipped over. Service: This team does go out of their way to find you the part you're looking for as long as it's not unusually rare or they'll at least point you in the right direction if they can't help. You probably won't be able to find people as helpful in getting you want you are looking for. Installations can be done by request with an additional labor cost. If not, they can recommend a shop to go to. Overall: It may be a little further away from the shops set up around kakaako or in town, but I can vouch for their service and competitive pricing. They're tied in with other teams/companies around the island that can help you with other things as well so the key would be to ASK. read more

Tokyo Auto - Tokyo Auto - Auto Parts & Supplies Near Me - Waipahu, Hawaii

Excellent local shop to visit. Specializing in itash graphics, and vinyl wrap. Suspension?!? Heck yeah...springs, coilovers, airbags, arms, bars,.....yes they do it! Aero installs, exhaust, and almost any other kind of auto accessory can be found or ordered here. They also can make your custom die cut decals, and tee-shirts for your club or team! JDM toys galore..... read more

Tokyo Auto - Thanks Tokyo Auto for installing my NRG hub and quick release for my Momo "Race" steering wheel. - Auto Parts & Supplies Near Me - Waipahu, Hawaii

At the end of April 2022, I brought my car to Tokyo Auto on Waipahu for Wrapping after they changed our schedule from mid-April to the end of April. They told us that my car would be done by 1,5 weeks. They said to call us when they finish. 2 weeks later, they didn't call us, so I had to call to check if my car had finished yet! And they said they just did half work, they needed more time and told us when finished, they would call us again( wth). They didn't let us know the exact date! I have to call them back and ask them what exact date my car finished, And they said the next Friday. ( total 3 weeks, not 1.5 weeks). On May 13 2022 I got my car but lacked the badge in the front and back truck. I asked them and they said they bought material to wrap my badge in black so I have to wait more than 3 weeks for their material. I felt a bit confused and pissed but I had no choice. When we came home, I found out that my wrap had a lot of defects. The wrap was peeled off by itself after 1 week, some areas they work very carelessly. I called them to complain and required them to fix their work. They promised they will check and fix them plus give me my badge back when the material comes to their store. After 3 weeks, they didn't call us as they promised, I had to call them to ask for my badge and they said the package still had not arrived, they will call when it comes( this time I felt really shit about this business) keep promising and do nothing. I asked them to give me what date, I can't wait any longer! And they said we can bring my car to their store on Thursday 9 JUNE, they could finish in 1 week! Before going there, I did stick the blue tag on every defect, so they can check it easily! However, after we left, they took off all my blue tags and left my car outside all day until they closed their store. They moved my car inside repeatedly every day. They did nothing to my car! NOTHING. when I came to pick up my car on 17 June and all defects were still there except blue tags removed . PLUS, MY BADGE DID NOT INSTALL BACK. I really feel so frustrated and I have no word for this shit. They have really bad service. They alway make a lot of promises and never focus on their job, they just want to keep your vehicle there and do another vehicle at the same time, until the last day of the project, they start to do your car with their best carelessest. My husband called directly to the boss of Tokyo auto, he asked us to give him only 4 days. He will take off all my old wrap and wrap a new one for me, if not, he will give our money back. I decided this is the last time and brought my car to their store on 22 June. 4 days later, they called us to say that the new material was damaged and could we be willing to wait for new material ?(this is really b...sh..) Of course I have to take my money back and require them to give my car back to normal. The last day, the boss of Tokyo auto admitted that my original badge was broken ( how can He lied about waiting for material to wrap my badge in the beginning), he said he offered a new one at the Tesla store and wait to more 3 weeks to come back and he installed a fake badge temporary for me. Guess! Do you think you can trust them one more time? absolutely NO.. today is the end of July and I tried to call them but they ignored my call and responded to my message on Instagram 1 time that they didn't know when my badge arrived( sound funny) . They completely ignored my badge. I learned a lesson for this shit experience. I just wanna warning if someone is looking information about this business. Please, don't be like me. Don't waste money for a business that never respects their customer. I wasted a lot of time there for nonsense, my car damage, losing my badge, a small scratch on my front truck that was covered by white paint so I did not realize when I picked up my car. Negative star for this business. Remember Tokyo Auto. read more

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WARNING do not trust these guys. I bought coilovers one year ago and was robbed. They stole $1300 from me because I paid in cash. They continued lying about the suspension being lost in shipping and constantly made excuses for why I couldn't get a refund. The good news is I sued them and won. Probably because no one bothered to show up to court. DO NOT TRUST THE OWNER OR ANYONE ELSE WHO WORKS THERE. They were all complicit in helping me get robbed. read more

Horrible service. Went from 2 working days to finish the job to 9 working days. Started prioritizing others before me. Kept lying about due dates, that most of the parts were done. I dropped by to see the progress and only 3 pieces out of 18 were done. Next week came by. Tuesday was the next deadline HE told me. Showed up on Wednesday to pickup. Started cursing at me, to just take my f***Ng parts. Started ripping the parts that were done. Asked if I was military to threaten me. Lies and Tells customers different stories. read more

Tokyo Auto - A picture tells a thousand words. Part of a review. Avoid! - Auto Parts & Supplies Near Me - Waipahu, Hawaii

I'm guessing customer service is not important to these guys because I have gotten none. Put $1000.00 down to finish my car wrap and told these guys I'd be available after they moved to their new location down the street. I had received no calls from Masa or his guys to schedule the appointment. I called them 2 months later and they said they were settled in their new location. So I had scheduled 2 weeks out. A couple days before my appointment I had called them and let them know I had Covid and was not able to make the appointment. They said to call when I'm better. I called them after I was sick with Covid and said they needed to call me back because their schedule is really busy. Had no call from them at all. Waited a month. So I called and asked for a refund and out of the $1000.00 I put down, they were willing to refund me back $100.00! Mind that my car is a tiny Toyota Matrix and I had already paid and wrapped my hood, top and spoiler. Masa said that they could give me the wrap that ilI had paid for and they will keep the full $1000.00. Fuck that! Then the guy offered to put it up on their Instagram and try to sell the wrap and would keep me updated. It's been 6 months. No call! No text! They just keeping my money and trying to move on! I ain't letting this shit slide. I have a paid receipt and taking this shit to court if I have to! Worst business I've ever seen in my life! I'd give 0 stars if I could! read more

this tokyo auto business here in waipahu are very expensive its double the price. when ordering parts from them it takes a month or two to get shipped but they said 3-4 days itll be here but really there not much of accesories to look at in that store just full of dust and spider webs... read more

Very poor customer service! They say they will call back but they never do. Don't trust these f'n donkeys. You can always find a better shop for your install needs. They deserve 0 stars if it were possible read more

Tokyo Auto installed my retrofit projector headlights for my truck. They rewired my setup to connect the halos in my headlights to the halos in my fog lights. Masa was really friendly and professional over the phone when he set up my appointment and Al's work on my truck was super clean. I thought the work would take all day but they finished the job in less than 90 minutes. Highly recommend Tokyo Auto!!! read more

Tokyo Auto - Auto Parts & Supplies Near Me - Waipahu, Hawaii

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Went to this shop to get my caliper covers installed and did not receive the best customer service. I did not think that installing the MGP Caliper Covers were that labor intensive (at least it's not supposed to be according to MGP's installation guide). I get there and they quote me a price, i question the price because i feel as though it was a bit high for something that takes about 30-45 minutes to complete. He then tells me that i can leave and go somewhere else if I'm so concerned about the price. In the end, i let them install the covers because I didn't want to drive all around town trying to find someone to put them on. My car looks amazing....but due to their poor customs service, I will never return. read more

Went in to have my lights changed to HIDs and fog lights changed out as well, one fog light was yellow and the other was orange. After bringing it back robert decided to tell me nothing was wrong and it was my lens discoloration but I still waited for my turn signals to come in after all a few more phone calls mesa (the owner) told me that the manufacturers bulb or ballast or something is defective and one burns hotter then the other which is why it's two different color. I then agreed to wait for my turn signal bulbs so they could install it at the same time... at this point it's been over two months for two sets of bulbs and I've driven down there 3 times mind you I live quite far and I chose them only because of their great reviews on Yelp so I've decided to quite frankly set my final apptmnt and have them try to fix my fog light one more time and then I'll be calling it a loss!!! Don't use these guys unless your friends with them because their customer service sucks, they don't return calls EVER even when they tell you they will, they will forget about you, and will blame your stuff when there is nothing wrong with it!!!! read more

Masa and their staff such good customer service and good prices!! Keep up the good work guys! read more

Go visit Masa and Al for you aftermarket needs. Great guys. They have and/or can get what you are looking for. They also have an awesome referral network for all other automotive related products and services read more

This is the place to go for all your jdm needs. They've got everything from you most searched for and needed items all the way to the things you never knew there was. Masa and Jaime have been helping me with the greatest costumer service since day one. Not only do they take great care of you, but they take the time to find exactly what you're looking for if they don't have it. High quality lips. Straight from Japan. Bright LEDs. Not those cheap China ones. HID kits are excellent and bright. Never have a problem with visibility. Plus they have a ton of car accessories. Over all, if you're willing to give your car that extra look, Tokyo Auto is the place to come. And if you're a townie like me, it's well worth the drive. These guys are cheaper than eBay. Which is hands down already cheaper than anywhere else. So why think twice. Gas money and shipping rates are covered without the wait time. What more could you ask.... read more

I went in looking for hid headlights the guy was very knowledgeable and told me they don't sell it anymore and tried to see if I wanted to go with led I really wanted hid cause I always had it so he pointed me to a place that sells it thank you read more

Spotted these guys on yelp, read the reviews and gave it a shot. Went down this morning to get HIDs, gotta say - awesome people and awesome service. They are very friendly and are honest people. Got my lights in super fast with no problems. Going back next week for my LEDs. Definitely check these guys out for your car needs! read more

Masa, Al & Hanson vinyl wrapped my car. Took my car in to Tokyo Auto where I was greeted with the welcoming character that owner, Masa, always has a charming demeanor when assisting his customers. He told me of all the benefits that you get with vinyl wrapping pieces/parts or the entire vehicle. I liked that fact that I am able to change colors, or remove the vinyl from my car anytime I'd like. I was pleased to find that this service is an alternative to getting a new paint job, where it costs less and you don't need to compromise the existing paint if a color change is all is needed. Speaking of compromised paint, my paint job that I did on my car with a previous body shop ruined my new car's paint at the time, and I evidently fell out of love with my vehicle after seeing how bad my new car's paint job was. Masa and his team of skilled craftsmen, took my car in with great confidence that I would rewire my thought's and perception of my vehicle. True as he said, after my vinyl wrapping service was completed, my vehicle glistened of excellence and glowed the aura of the pride Tokyo Auto has put around their work. I fell in love instantly. My car was beautified and imbued every happiness and joy I once had since I first bought it. They did an impeccable job with a reasonable turnaround time and kept their promises to deliver the quality and time frame. Should you need a vinyl wrapping installer for either protecting your paint or just getting snazzy with a new car color; with the right team behind the job, I would suggest coming to Tokyo Auto where you can bet only the best service around. Also, if you're into buying trinkets, accessories or aftermarket parts, they also carry a wide selection of goods among other things. They specialize in personalization of your vehicle, so anything you're looking to add a touch of persona to yours, definitely swing by to have a look and see what this fabulous team can do for you! Thanks again Masa and Team for such a monumental service throughout my entire experience! I will definitely be coming back again for all else that I need, and letting anyone else in need of your services know that you're the go-to guys! Mahalo! read more

These guys where moving from one shop to another.... they hooked me up with new lights for my truck while they were busy moving. Super friendly and knew their stuff. I highly recommend these guys. They are on point. read more

The staff here is amazing! Bought HID's and had a little problem, but they solved the problem with no complaints! If you need anything go to Tokyo auto! read more

Great friendly team at Tokyo auto.massa was so accommodating. Fast work. They installed my lights system and installed my ground effects and looks really fresh.Great price. Shop is busy so good idea to check lights before leaving.make sure they are all plugged in properly.They can do do much to give your ride a unique look with out the high cost.will be back soon for more stuff done. read more

Tokyo Auto - Auto Parts & Supplies Near Me - Waipahu, Hawaii

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Yes great place, great guys, and of course great stuff to make you car stand out. Just don't believe them when they say aftermarket HIDs are street legal. Great for track and off road but not street legal no matter the color. You don't want your safety inspection and recon taken away and go through all that all over again especially if you have to take off from work or school to get it back plus going to court. Paid $40 to get my safety but all for nothing since it got taken away and had to get recon in the end anyway and yup the recon guys said any HID conversions are not street legal! :-( Buy everything else of course! read more

Very knowledgeable staff on all kinds of cars. They also do some wicked wraps for cars. I'll definitely come here if I choose to do a wrap on my car in the future. They also have some cute Japanese items for sale. read more

came to this little shop in Waipahu~ so many cute things! Got me some HID lights on my car. Will recommend! Thank you little Tokyo! read more

Amazing work. Had a last minute appointment to have my roof wrapped. I provided all clips for rain gutter moldings as a Just in case precaution. They didn't need a single clip. Wrap was fast and amazing. Thanks Tokyo auto read more

I had a headlight that wasn't working. I had 3 other mechanics look at the car and couldn't figure out the issue. The other mechanics told me I would have to spend about $200+ to get it working. Tokyo Auto fixed my problem in under 15 minutes. They were super friendly and very efficient! I highly recommend them! read more

Brought my car in to get a grille and caliper covers installed. Awesome customer service from the employees. They charged me way less than what other places quoted me, and got it done in under an hour. Definitely recommend Tokyo Auto for any after market installations. read more

These guys are clowns. Made an appointment a week early with someone there and told them my situation and that sat is the only day I could get the hid put in for a few months and he said he will hold the kit till sat and to come around 12 for the install. So today's the day I went to take it in and what do you know...they sold the kit and don't have any in stock. Fucking great. Tried to give these guys business but won't anymore. Little do they know I know a lot of guys working in the industry and have worked in the industry for over 10years and I will be letting them know the place is a joke. No customer service and no communication on their side. Bad business I what I call it. Wish I could give them 0 stars but yelp requires to give 1. read more

Got HIDs installed couple years ago and whenever modifications needed to be made or bulbs replaced I was taken care of. Thanks.

Horrible experience! They told my husband the tint guy would be in at 11. We showed up a little after 11 and he wasn't there. Ran a few errands and went back. He still wasn't there. We waited for over half an hour and he showed up as we were leaving. Said he didn't have time for our job. This place is a joke. Lose money, waste time. read more

It's cool to see a shop close by selling body kits and stuff but my experience here wasn't great at all. Charge 90 bucks each side to roll my fender and nothing happen the first time! Went there again still was the same! My girlfriend went there and she told me they have to cut a little of the fender so it won't rub. But still rubbed! Went to a friend who does car show and stuff and he did a really good job on it! But never again servicing my car here.... read more

They installed HID kit on 9/1/16, then last night (1/19/17) I noticed my right HL wasnt on. Called Masa, he said to come in... there was a defect with the ballast. He replaced it no charge, he even fixed my driverside window visor that has been flapping for months... Who does that?! Masa does! That's what you call exceptional customer service! read more

Love this place. They put the customer first and give straight answers. I always stop by to see what's new. Great guys with awesome products. read more

Got my HIDs installed on my R6. Work was super fast and clean. The employees were extremely friendly. I would recommend everyone who is looking for accessories and lights for their cars and bikes to come see these guys, they know what they're doing and they get the job, don't listen to other lousy customers like Brent W. He's just a noob and raging because he drives a shitty looking car and bad at the car game. Happy shopping! read more

I'm so glad I bought HID from Tokyo Auto. Prices were reasonable and since my boyfriend and I were installing them ourselves, they gave us tips and tricks on rewiring wires and offered to give them a call if we had any questions and complications. Costumer Service was great. I'd give them a 10. read more

Went to get HIDs for a couple motorcycles. They helped me determine what kit I needed and installed one on my bike and showed me how to do it so I could install the 2nd one on my friends bike. Price was really competitive, best I could find without going to ebay or other sketchy online outlets. I've been running the light in my bike for a few months now and it has been working great with no problems. I definitely recommend these guys. Friendly and professional with great prices. read more