TERRIBLE CUSTOMER SERVES paid $42 for 2 curry chickens and a tuna roll they hand me a bag wanted to make sure they charged me for the extra rice and the bag given wasn't mine. Watch out next customer I touched your pick up. Clerk was so rude about it but she closed it up and your getting it l!!! They didn't even give any sauces either??? Poor service and this place is not the same from 10 years ago. Sorry won't be back and clean it up inside!!!!!!! Also, they didn't change out the food I touched which was some kind of fat noodles!!!! read more

Tokyo Bowl - Curry chicken with chili on it. Very good carrots a little over cooked for me. Large portion added extra rice. - Japanese Near Me - Porterville, California

ROACHES. Dead roaches. Live roaches. We spend $50-$80 every time for lunch/dinner. Went for lunch. I was served water with a baby roach floating. Made the waiter aware. She said "ok". And placed another cup of water on our table 5minutes later. No apology. Nothing. Just walked off. 2Weeks later we try this restaurant again for dinner. Different servers. Now there's a live roach crawling underneath our table. Loss our appetite. Made the waiter aware there's a roach crawling around our table. All she said was "ok". No apology. Didn't attempt to kill it. Just stood at the counter. I'm sorry this is NOT "ok". And their unapologetic responses just show how often this must happen. The health inspector needs to pay them a visit. read more

Love this place great food good service. Delicious bowls and drinks. Nice inside and clean

Tokyo bowl is so delicious. Despite how busy they get the quality of the food is always great.

Foods good but the customer service is always condescending, rude and difficult. Not a welcoming environment over all and not worth spending money on to be disrespected. read more

This place serves sushi, but the real raw experience is dealing with the rude bitch who answers the phone. I've met friendlier wasabi. She cuts you off, talks down to you, and makes you feel like ordering food is some kind of personal insult to her existence. If your "customer service" is a disrespectful brat with zero phone manners, don't be surprised when people stop calling and start going to literally any other sushi spot. Sushi is supposed to be fresh -- your attitude is straight-up rotten. Next time I want to be disrespected, I'll save the gas money and just yell at myself. read more

Its sad that this restaurant has an employee that is so rude her name is Ana or Hannah I couldn't understand her when she said her name Everytime me my husband and 3 year old go there to eat she don't listen to what we are ordering then asks us to repeat it she is in such a hurry after she gets mine and my husband's order she is leaving the table we have to tell her excuse me we would like this for the boy as well then she gets the order wrong and tells us that's not what we ordered because she couldn't listen we enjoy the food but when she is working we will not return if she doesn't want to do her job she should find a different job she does enjoy read more

The staff is so rude not sure if they are always like this , but a smile wouldn't kill them. They rushed my daughter and I and mind you there were only 3 customers at that time . Place is truly not as good as I remember it to be. read more

The place looks clean from the outside but the inside is not! The pictures in the menu are deceiving! The bathroom was dirty, the floors and they had rice cookers stored in the bathroom. The service was not the best either, there was only one waiter the other lady was just there and didn't even acknowledge me when I was trying to pay until a few minutes later. The food was also not good my plate was full of rice and only had a few pieces of chicken. My son ordered plain noodles and they were flavorless and tasted expired not sure what they were!!! read more

Tokyo Bowl - Plain noodles no flavor I think they were cooked with water, tasted expired. - Japanese Near Me - Porterville, California

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Wonderful food and service! The soft lighting and good A/C is very comfortable and provides a perfect ambiance. Great lunch options and more. Still going strong after all these years. read more

Came back to porterville to visit family. First thing we ate was Tokyo Bowl, missed the food so much. read more

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Very good food, you wont leave hungry! I would recommend sharing the sukiyaki as its a big plate! Service was great even during their busy lunch hour! Bathroom is not all that easy to find nor is it the prettiest. Totally recommend read more

Tokyo Bowl - Potstickers - Japanese Near Me - Porterville, California

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Stopped by Tokyo Bowl today for the first time to grab a late lunch to-go and am glad I did! Reading other reviews I was hesitant to try this place because of some negative comments regarding customer service. Today there were two employees at the register, both busy working on receipt stuff but I was greeted right away and asked if I was ordering or picking up. When one employee recognized I was indecisive she directed me to the menus with item descriptions which I appreciated! I ended up choosing the Sukiyaki chicken - a mix of white and dark meet cooked with onions, bell pepper, carrots, and zucchini topped with sesame seeds and a light teriyaki sauce over rice or noodles or a mix of both. The bowl + a soda was just under $13 which I think is reasonable considering this is tasty, restaurant quality food ready in a reasonable time PLUS I'll get at least 2 meals out of the portion. They have a call ahead option but I was able to order in person, leave to run some errands, and returned ~15 minutes later to my food being hot and ready! read more

Tokyo Bowl - Sukiyaki chicken - Japanese Near Me - Porterville, California

Food: Beef & Chicken Sukiyaki with noodles Service: Fast and friendly, but not so informative So I'd like to start out with sayings dish was great and flavorful! The beef and chicken were cooked nicely, the veggies were not over cooked and still had a nice soft crunch (which i enjoy), the noodles cooked to perfection. The staff was great upon arrival and upon check out. The part that was a major disappointment for me was the following: When I placed my order- sukiyaki chicken I added beef. I've done this severallll times before. The waitress did say, "it'll be an extra charge. Is that okay?" I replied, "yes." However BIG HEADS UP!!!! The price to add meat was $8.99!!! It's always been a couple bucks. So, my $10 dish ended up being over $20 with tax. Please please get it together Tokyo Bowl! read more

Tokyo Bowl - Can you spot the $8.99 extra beef??? This is chicken sukiyaki +beef. Bay Area/ So Cal price $$$ - Japanese Near Me - Porterville, California

Worst experience ever. Never going back . I ordered food to pick up and asked for eel sauce when I ordered. I go to pick it up and there's no eel sauce so I go back after driving home and a very rude server wouldn't sell me eel sauce even though I asked for it over the phone. Her reason was because they close in 5 MINUTES and she had already started counting the money. Very UNPROFESSIONAL. How is this a business? read more

Food was great awesome flavors. Staff at Tokyo Bowl were knowledgeable and friendly, I would recommend this Restaurant to all.

Tokyo Bowl is always one of my go-to's and favorite. Every time I go the customer service is pretty good and the food is always fresh. My favorite thing to get is the sesame chicken with spicy mayo on the side. The portions of the food are pretty fulling a good amount and the prices are reasonable as well. read more

the terriyake bowls were great. but the rolls were terrible. they were to dry and didn't come with any sauce. they were also made wrong

I ordered the California roll and dragon roll. Rice was kind of dry, but overall I enjoyed it read more

Tokyo Bowl - California roll and dragon roll - Japanese Near Me - Porterville, California

Can't comment on the food this time. Son and I went in at 1:15. Ordered two combinations and a Tokyo bowl to go. Nothing off menu, nothing crazy. After over 30 minutes and people that came in and ordered after us being served and no comments or eye contact from the staff, we walked out. The family of four got a combination plate, just like my son had ordered. Never again. read more

Whether it's takeout or dine in this place is great. It's really a gem in Porterville. I love the way they cook their vegetables. They're not super soggy and they still have a light crunch. The monster roll is delicious and definitely my favorite! read more

Tokyo Bowl - Monster Roll - Japanese Near Me - Porterville, California

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The food is amazing! The chicken sukayaki is my favorite I comes with plenty of chicken and the plates are a very good size. I love that you can get the all-white meat option on their entrees. I've never had bad service, and the food always taste great. I also love their California rolls and my kiddos love their teriyaki chicken. They eat all of it every time we order. read more

Great food and good prices. Tokyo Bowl is a go to spot in Porterville. Try the curry chicken, delicious! And you can never go wrong with their sukiyakis. Sushi is great too. read more

Very disappointed with the amount of meat in my order. Purchased two chicken sukiyaki over rice and I received 2 vegetable sukiyaki with a few pieces of chicken. They been very skimpy with the meat even though their prices are up between 2 and 6 dollars on the menu items. I paid 32 dollars for my meal and it was not worth it. Next time ill go to panda express and get a family meal for 35 dollars. read more

The food was amazing and tasted very fresh the service is just right and the vibe of the whole place feels calm and enjoyable.

Spent ~$63 on the most depressing sushi I've ever had. Save your money and do Gozen in Visalia or Sushi Kuu in Tulare! read more

Tokyo Bowl - Sashimi platter, and I forgot the other(top left) - Japanese Near Me - Porterville, California

I've been coming to Tokyo Bowl for years and I will admit the quality of the food has gone down tremendously. It's been very hit or miss with this place the last few times I've came here (more miss than hit). I always go for the combination plate with the tempura shrimp sushi roll. When I'd try to pick up my sushi it would fall apart completely. The shrimp was hard and chewy, and the roll itself tasted very dry and flavorless. The chicken was good but even then I've had days where the chicken sucks. The only reason I come here is because porterville lacks good sushi places. I'm not a fan of the one by save mart but at this point I'd prefer that place over Tokyo bowl now. read more

Really good food here ! It was delicious. It was worth the wait. Kind of on the pricey side but really good ! the sushi is delicious!! And the steak as well. I will definitely will be going back.! The girls are very kind. They make you feel like you've known them for years! Lol they make you comfortable enough too crack a joke with them!! read more

Tokyo Bowl - Combination #2. With star roll sushi! - Japanese Near Me - Porterville, California

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The cashier (Dow) needs a major training day in customer service and an attitude adjustment wouldn't hurt either... my coworkers and I purchased 80$ worth of food for our lunch break and Dow said she had no time to write down the names next to the orders as she was writing them down. It's very helpful to write names on orders so we don't have to open food containers to see which one belongs to who... I hope managers at this establishment take time to read their low ratings yelp reviews... or our $80 will go somewhere else. The food is ok read more

I start by saying the food was good but the service of the girl at the counter was absolutely appalling. my husband and I were so shocked by how rude the girl was that he walked out without eating. We appreciate that everyone can have a bad day but no reason to be rude and lose even one customer. read more

Phone orders are a must, always on time with order. I usually order chicken bowl with a monster roll always delicious. read more

The food was quite unappetizing. After I ate the food I felt nauseous and had to go to the hospital because I kept throwing up. I do not recommend this restaurant because the customer service was negative towards me, which made feel upset. I'm sure they upgraded their cooking skills but it was still a very upsetting experience. read more

Great food and great prices always a go to when in town!! You won't be disappointed one bit

I'm confused by this place. I've been about 4 times now; half the time the food was very good, the other half it was lousy. The good times would earn it 4 stars, the bad times 2 stars. I'm giving it only 2 stars because frankly it now feels like a gamble when I order there. My issues are with the tempura. On bad visits, the coating was greasy and tasted like old oil. The shrimp tempura, well, there was exactly one piece of shrimp. Another problem, some of the vegetables were almost raw because they were cut in such huge pieces, which makes eating the sweet potato very unpleasant, and usually sweet potato is my favorite part of the tempura dish. Now, when I went there with my sister and she ordered sushi, she seemed to be happy with it, and my food was good too. I wonder if they have different chefs with different attitudes or skills, because the difference between my visits is very noticeable, but unfortunately makes me reluctant to try it again. read more

Nope. Won't come here again. Looked like a cheap lunch deal and ended up being worth the price. Teriyaki chicken bowl came with mostly all rice some sauce and sesame seeds on grayish chicken. Lots of gristle. Came with two pieces of cabbage and two pieces of broccoli. Don't waste your time. read more

Tokyo Bowl - Teriyaki Chicken Bowl - Japanese Near Me - Porterville, California

Haven't ate here in a long time and it's standards have dropped ordered 5 rolls which were alright for their price but our entrees were bad .. the Yaki soba noodles have no flavor .. and sadly the sesame chicken is dry and they didn't give us the sauce with it . They were pretty swamped when we were waiting but still this is for improvement read more

Tokyo Bowl - Japanese Near Me - Porterville, California

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Simply stated, there were cockroaches all over the restroom inside this restaurant. They were active around a large trash can that was filled up with waste and did not have a lid. There are several unsanitary restaurants in the Porterville area. This looks like another one. The reviews on yelp may be your only warning as I guess they do not believe in enforcing health codes in Tulare County. I've noticed that the "health scores" on yelp tend to be telling. Gross!! read more

Always hits the spot. Excellent food choice, great sushi and the noodles are amazing.

I give the food a 5/5 stars but the customer service ruins the experience. The cashier I believe her name is star has the worst customer service. Super rude and rushes you over the phone and in person. The new waiters are very nice, star should learn from them read more

Love tokyo bowl.. but trying to get somebody to answer the phone is damm near impossible.. called over 8 times last night and now 4 time this morning.. tokyo bowl this is ridiculous please fix that issue. read more