I'm picky when it comes to my rice bowls, but I love them here! So good! They are fast and friendly as well. I recommend them. I also recommend that you call ahead of time because it does get pretty busy at lunchtime. read more

Absolutely fantastic as always! At first we thought she said "2min", but then I thought maybe we just misunderstood and it was "10min"; we were wrong. It was 2min! They were lightning fast today! Food and the service are always incredible here. Ambiance was quiet and peaceful today. One guy waiting, I walked right up and picked up the order. Can't go wrong with the bowls "teriyaki beef and chicken, options for spicy or not." Instead we went with the sushi rolls, tempura veggies and shrimp today! It did not disappoint! If you're in the area and looking for a very good spot to eat, come to this location! read more

Great food! I requested the chicken salad to have white meat only. The sauces were packed separate. read more

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Love the shrimp tempura & vegetables. I've been eating here for years & never had a bad experience. The food is fresh & made to order. I would definitely recommend this place. read more

Food is okay but my chicken was burnt this time. However the cashier was horrible. She must be the owner herself since she hasn't been fired yet already. She gave me a look of hatred as soon as I walked in, is it because she's Mexican and I'm not?!?!? and the way she took my order was as if she would murder me. Wow... it was my second time here and last time I didn't see her. I can't believe this business keeps ppl like her, they for sure will be "murdered" by her. read more

Unpretentious, fast food Japanese spot. The food is ok. When I come here I'll get a chicken teriyaki bowl and a California roll. Today I got a beef and chicken teriyaki bowl, which was fine except for the beef. The beef was overcooked and dry. The California roll is mostly rice. The service is ok, sometimes a bit rude and uninterested, and on rare occasions, friendly. I come here because my spouse likes the rice bowls. But for a few more dollars you can get excellent food and good service at Sushi Kuu or Healthy Japan. The interior of the restaurant is basic, but clean. read more

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Every time I go in for my pick order or dine in Sam always has the Best customer service !! Thank you Sam for always going above and beyond!! read more

I just adore their chicken teriyaki rice bowl. I always ask for double chicken, Yum Yum.

Service was good and prompt, but got an order to go and disappointed. Chicken Kushikatsu Plate - kushikatsu was good but said came with Namasu Salad but was Sunomomo (cucumber) which would have been okay but cucumbers were limp & aging. Ordered shrimp roll & spicy tuna roll & barely had any filling. Compare picture to site pictures. Have come periodically for over 20 years, but not in over a year. Very disappointed off prior quality. read more

Masaru's - This much tuna - Japanese Near Me - Visalia, California

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Well from the reviews people either love it or hate it. I really like it, it's simple and low key and I like how the meat is cooked. Obviously you wanna go to one of Visalias high end sushi spots for raw fish but for lunch break eats or a little fuel up before a Walmart shopping spree, this is the spot. read more

I recommend to always call and order ahead, saves time. The food is constantly a fave of mine for lunch. Teriyaki chicken bowl extra chicken and tempera veggies. I came in the afternoon to be taken care of by lovely young hardworking ladies, such an improvement from the normal woman who is rude, condescending and will talk trash about you to your face read more

Masaru's - Teriyaki chicken bowl with extra chicken, tempura veggies - Japanese Near Me - Visalia, California

Not a fan at all. If you're wanting Masaru's, do yourself a favor and go to the other location on Goshen! I stopped in today for lunch. It was busy like always, but that's to be expected. It took a while for our order to be prepared (one chicken teriyaki bowl and one veggie tempura bowl). When I got the order, I looked in the bag and saw there was only one container of cucumber slices. I asked if we could please have a second one and then the two gals in front stepped aside and has a really weird, hushed conversation, before finally telling me that the chicken bowl doesn't come with cucumbers -- they were very awkward about it and said: "if you want more, you have to pay for it". Odd, because at the other location, they give them with every rice bowl order :/ it was weird so I just got out of there. When I got home, I realized they didn't include any of the teriyaki or ponzu sauce that's supposed to come with the dishes. Ugh. Everything was super dry and bland. I wish I would have noticed when I was there, but they probably wouldn't have given them to me anyway. Yuck! Go to the other location where they're actually nice and give you everything that's supposed to go with your order! read more

Ah yes, the stars go down for the second visit. Wife ordered the curry and Masaru's hasn't changed their practice of putting 5¢ worth of curry over steamed veggies and rice. I ordered the Teri beef and chicken bowl. You know, teriyaki beef and chicken should have teriyaki sauce on it. Nope, not one drop. They also didn't not properly seal one of the sauce cups for what I assume was gyoza dipping sauce since we did have an order of that. This sauce leaked onto the bag and into the upholstery of our new car. Not ever coming back and will discourage any and all from eating at Masaru's. read more

Masaru's - Japanese Near Me - Visalia, California

I would have given a 0 stars ! What the hell is going on ! 11.50 for this chicken bowl no chicken and rice . The bowl was small . What happen to the days when you got a nice bowl of rice with chicken ! read more

This is one of my go to spots! The food is great and the service is quick! Their ingredients are also fresh. I highly recommend.

I bought 3 teriyaki chicken bowls with extra green onions and they were very tasty. We actually went back a day later and ran the same order back. read more

Okay so I've only eating here a handful of times as my wife is from Visalia. We always order the chicken teriyaki bowls and I get a side order of tempura shrimp "it's sold by individual pieces", so I get like 3-4 of them. Teriyaki bowls are simple and delicious my 2 oldest kids who are somewhat picky eaters enjoy them so we come here every now and then when we visit my mother in-law. read more

Masaru's - Menu - Japanese Near Me - Visalia, California

Masaru's is the best in town if you are wanting some tasty and quick Japanese food! The chicken salad with my forever favorite! read more

This used to be a great place to eat, food was awesome. Now, the service is so bad it's unbearable. Credit card machine "isn't working," long waits, lost my order last time we were in after waiting nearly 30 minutes. And the front staff couldn't care at all about making your visit enjoyable, no point in complaining because no one cares. Good luck guys, I'm done with you. read more

Always get the teriyaki chicken bowl, love , love, love it! I usually get gyoza, but this time I got the spring rolls. Don't care for their sauce but I had some good chile sauce at home. I also tried their California Roll. It was ok, but felt it had too much rice and not enough of the good stuff. Probably won't order again. I'll just stick to the chicken bowl. read more

The food is never fresh. The chicken in the teriyaki bowls are drier than the Sahara. Overpriced for mediocre food.

This place is a Visalia mainstay for more than a decade, but unfortunately it doesn't look like anyone has invested in it for at least as long. The food is still good, but the interior is starting to look really rundown. There are beer "giveaways" from at least 10 years ago, once cool, now just a sign that no one really cares. It's probably one way to make a profit, but it doesn't do much for the diner. We get ours to go, in a pinch, but would likely eat here more often if it looked like someone was invested. Unfortunately, what you see in the front of the house is often far better than what's going on in back... and that's a little scary. read more

Was working on the NE side of Visalia and needed to find a good place for lunch. Despite the only 3 star reviews on Yelp I decided to give them a try as I was in the mood for some good rice-bowl style Japanese food. It was actually better than I thought it would be. Even though they were still take out only the service I did get was fast and friendly. Also....had their Chicken Terriyaki Combo plate and it was quite good. Received a whole leg/thigh portion with rice, marinated cucumbers and vegetable tempura. It was all well prepared and I liked that the terriyaki sauce was more tangy than sweet. I can definitely recommend Masaru's if you're in the mood for Japanese takeout. read more

Masaru's - Menu - Japanese Near Me - Visalia, California

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First time I went the food was extremely dry. Thought I'd give them another chance today. Ordered the beef and chicken plate to go. Not only did they not give me my beef, there was feathers still on the chicken!! I have never seen that before in my life. I returned the food and I was refunded, I will never go back. read more

Picked up one of my favorite salads and a Hawaiian sun drink and didn't notice till after my lunch break was over that the drink is expired. Not happy at all. read more

Masaru's - Today is November 2020 - Japanese Near Me - Visalia, California

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What happened to this place!? Completely disorganized. One girl does all the front work while the other...fills up cups with teryaki? The curtains are disgusting that the employees walk in and out from. When you order take out they'll never give the appropriate spices or sauces that are suppose to come with things. I e. You want tempura? They won't give you the sauce. Udon soup? They'll forget the spices. Life long lover of this place but I'm over paying for things and never getting them or having to remind staff to give it. Nothing like how it used to be. read more

Masaru's is a consistent rotation type place I enjoy their spicy teriyaki beef bowl. My family and I enjoy it at least twice a month. There isn't much wow factor there but, it is consistent and the price is perfect for the quality you receive. I recommend for a really flavorful teriyaki chicken or beef bowl. I have had other items like their curry chicken bowl which is also delicious and their tempura veggies and it is all really good. read more

The person behind the counter was very rude. She wasn't sure if she had enough of whatever I wanted to order. While I am ordering, she never looked up. She was so rude. Not helpful at all and I got very upset and I walked out. She was the same way to the other customers ahead of me. I'm hoping they will fix this situation or I will not be coming back. read more

I haven't been here in several years but my fav Japanese place was closed for some reason (Tokyo terakkyi by Walmart on mooney) and it is absolutely dreadful!!!! I asked for all white meat, it was not white meat. I ordered a cali roll and they are so big and full of all rice, a tiny bit of crab and black avacado. I'll go to nasty mcds b4 I EVER go back to this place!! I'm not even going to talk about the customer service besides dont expect to b greeted, thanked or told anything besides how much u owe. I can almost guarantee this company wont b in business much longer. The health dept needs to inspect the inside. It's very dirty inside. read more

Masaru's - The avocado that came in our sushi - Japanese Near Me - Visalia, California

Customer service is always a pleasure. They do get busy but they work fast for the most part. Food is good and the prices are even better. Honestly I have no complaints read more

I was waited on by Erika. I gave my order and she read it back to me so fast that I could not confirm that what she said was what I ordered. I nicely asked her to speak a little slower, that I didn't understand her, and she began yelling at me as she slowly read my order back to confirm it, the second time. I found her attitude to be extremely rude and condescending! The food I received was not good and after being a customer for years (at the first Masaru's, east of town), I have no intentions of ever buying food there. read more

The sushi here is not worth it at all. I ordered a few California rolls and Spicy tuna rolls. They are not cut evenly, there is more rice than actual meat, couldn't even taste the cucumber it taste bitter. My spicy tuna roll has a very strong metallic roll, I ate one and it does not taste fresh at all. I would not recommend this location for Sushi. Don't order spicy Mayo either, mine was super watery and barely stayed on the roll when I tried to eat it. read more

Masaru's - Spicy tuna - Japanese Near Me - Visalia, California

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You get what you pay for frankly. Place is decent. We order it a lot at my work just out of convenience. The spicy chicken bowl is highly inconsistent, meat varying in size from plate to plate. The spicy sauce is great. Sushi roll is literally 90% rice, 10% filling. So you're paying essentially for seaweed wrapped rice balls that you can dip in soy. Go in with no expectations and you won't be disappointed read more

Great prices and great food. Spicy chicken bowl and tempura is the best!! The prices are so reasonable. No complaints except the line to order is slow. They should have two cashiers or provide teamwork and speed it up. Like, someone take orders and payments and someone serve drinks. Better yet, allow self serve fountain drinks. Don't be so tight and go with the flow like other businesses, read more

Asked for light ice and veggies in my rice bowl . Got no veggies and my soda was basically a cup of ice with like a drop of soda. By the time I got home 10 min later I had a watered down soda. I specifically asked for light ice so I won't be buying drinks here anymore. Happened a few times already, this one pissed me off the most, cuz I can literally squeeze the cup, no soda spills out and there's ice filled all the way to the top. read more

Masaru's - Japanese Near Me - Visalia, California

Located in Mary's Vineyard shopping center, this hole in the wall spot serves up hand made Japanese food fast and cheap. It's a little bit of a dive, but the food is really good and the owner is a really nice guy. I recommend the chicken rice bowl and spicy tuna roll. The Chinese Chicken Salad is really good too. It doesn't look like much from the outside, but don't sleep on this little family owned restaurant. read more

Love the simplicity of the chicken teriyaki bowl. The chicken is shredded and flavored perfectly, the rice is on point.

First time in years I've been to this location. It was sadly dissappointing today. The girl at the front counter was in training ( understandable) . I placed my order at 1255... people who placed thier orders after me were getting theirs. I go up and ask after 10 mins, "oh we are so busy​" okay as they were i asked for my drinks and sat down. Okay now it's 1:20 and still no meal and everyone was pretty much done with thier food and orders were picked up. I said nah yall are playing with me and sure enough all the counter girls act like that didn't know where my ticket was. This is sad behavior. You kept looking in my direction you know I was waiting so if it was accidental yall would have followed up with me and asked If I received my order. Yall didn't. I'll stick to healthy Japan because the food wasn't good at all definitely not worth the $40 I paid. I ordered a combination plate and it was not what I thought. Please have better communication skills and customer service at front counter. read more

I come here occasionally and usually get the teriyaki chicken bowl. The chicken is always a little dry so I decided to get one of their soups instead. As orders came out the woman at the register placed several bags on the counter and didn't call out the order numbers. A gentlemen and myself waited nearly 20 minutes before asking if our orders were ready. The lady then handed me the bag that was sitting on the counter the entire time!!! The ladies working the counter were more concerned with there gossip than helping customers as usual. Once I arrived at home and sat down to enjoy my meal I realized what a mess their packaging was. They didn't have proper containers to package soup and decided to place it in a soda cup and tape the straw hole closed. As you may imagine this did not work! The juice spilled all over the bag and napkins. Masaru's really needs to invest in proper packaging and train their employees. Terrible customer service. read more

Masaru's - What a mess! - Japanese Near Me - Visalia, California

I wish this place would just step it up a little bit Unfortunately during my visit I found the food to be over priced yet cheap and the dining area to have the ambiance of a well lit basement. The location is excellent as there are no other Japanese restaurants nearby. If your looking for fast Japanese food it's worth the drive to "Healthy Japan". The best food for the low price is "Tokyo Bowl" if your ever in Porterville . read more

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