Always excellent food and service THERE FOOD IS ALWAYS CONSISTENT AND DELICIOUS There service is always frriendly and always professional read more

Close to our home so I often pick up on my way home from work Teriyaki chicken bowl Tempura veggies read more

I just think it's crazy that for $5 you get 3 pieces of veggie tempura? And it's soggy??? read more

Masaru's - Veggie tempura - Japanese Near Me - Visalia, California

A M A Z I N G !!!! I always get the half-and-half bowl with the hot spicy sauce or chicken bowl! The food is fresh, and the perfect combination of sweet and spicy makes every bite delicious and pair with pot stickers, it never disappoints! The service is great and...Hannah is always welcoming, and attentive I definitely recommend this place if you're looking for something flavorful and satisfying always fire! read more

This place has great food, really crappy customer service. Came in 45 minutes before they close and apparently everything is turned off...45 minutes before they close. With no sorry, nothing, just a "well, everything's turned off so....yea" smh.... customer service is just not a thing thats valued anymore ig. Damn. read more

So I had always loved their chicken rice bowls. They've been open for a very, very long time and for them to charge what they charge you would at least think they would change and clean up their environment. The plants look disgusting. Everything is rundown, old, broken, and dirty and from the chairs to the curtains that go to the kitchen spend a little money and fix up your environment. You're making enough. read more

Food isn't bad just cant get past the fact that they turn things off 1hr before they close. So all you can get is a teriyaki bowl! So very poor service in my opinion. read more

Great food. Nice people at work. Love the rice barrels. Wish they got new kegs of beer n on tap. Great beer selection in a bottle and the prices can't be beat. read more

I'm picky when it comes to my rice bowls, but I love them here! So good! They are fast and friendly as well. I recommend them. I also recommend that you call ahead of time because it does get pretty busy at lunchtime. read more

Absolutely fantastic as always! At first we thought she said "2min", but then I thought maybe we just misunderstood and it was "10min"; we were wrong. It was 2min! They were lightning fast today! Food and the service are always incredible here. Ambiance was quiet and peaceful today. One guy waiting, I walked right up and picked up the order. Can't go wrong with the bowls "teriyaki beef and chicken, options for spicy or not." Instead we went with the sushi rolls, tempura veggies and shrimp today! It did not disappoint! If you're in the area and looking for a very good spot to eat, come to this location! read more

We love the food but the counter help is always so rude. We used to eat here often but they service is so grouchy we Haven't been going. Each time I go back I tell myself maybe they will be different but here we are with the same rude workers. Time to find a new place. read more

Great food! I requested the chicken salad to have white meat only. The sauces were packed separate. read more

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Unpretentious, fast food Japanese spot. The food is ok. When I come here I'll get a chicken teriyaki bowl and a California roll. Today I got a beef and chicken teriyaki bowl, which was fine except for the beef. The beef was overcooked and dry. The California roll is mostly rice. The service is ok, sometimes a bit rude and uninterested, and on rare occasions, friendly. I come here because my spouse likes the rice bowls. But for a few more dollars you can get excellent food and good service at Sushi Kuu or Healthy Japan. The interior of the restaurant is basic, but clean. read more

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Food is okay but my chicken was burnt this time. However the cashier was horrible. She must be the owner herself since she hasn't been fired yet already. She gave me a look of hatred as soon as I walked in, is it because she's Mexican and I'm not?!?!? and the way she took my order was as if she would murder me. Wow... it was my second time here and last time I didn't see her. I can't believe this business keeps ppl like her, they for sure will be "murdered" by her. read more

Every time I go in for my pick order or dine in Sam always has the Best customer service !! Thank you Sam for always going above and beyond!! read more

Love the shrimp tempura & vegetables. I've been eating here for years & never had a bad experience. The food is fresh & made to order. I would definitely recommend this place. read more

I just adore their chicken teriyaki rice bowl. I always ask for double chicken, Yum Yum.

Service was good and prompt, but got an order to go and disappointed. Chicken Kushikatsu Plate - kushikatsu was good but said came with Namasu Salad but was Sunomomo (cucumber) which would have been okay but cucumbers were limp & aging. Ordered shrimp roll & spicy tuna roll & barely had any filling. Compare picture to site pictures. Have come periodically for over 20 years, but not in over a year. Very disappointed off prior quality. read more

Masaru's - This much tuna - Japanese Near Me - Visalia, California

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Well from the reviews people either love it or hate it. I really like it, it's simple and low key and I like how the meat is cooked. Obviously you wanna go to one of Visalias high end sushi spots for raw fish but for lunch break eats or a little fuel up before a Walmart shopping spree, this is the spot. read more

I recommend to always call and order ahead, saves time. The food is constantly a fave of mine for lunch. Teriyaki chicken bowl extra chicken and tempera veggies. I came in the afternoon to be taken care of by lovely young hardworking ladies, such an improvement from the normal woman who is rude, condescending and will talk trash about you to your face read more

Masaru's - Teriyaki chicken bowl with extra chicken, tempura veggies - Japanese Near Me - Visalia, California

Not a fan at all. If you're wanting Masaru's, do yourself a favor and go to the other location on Goshen! I stopped in today for lunch. It was busy like always, but that's to be expected. It took a while for our order to be prepared (one chicken teriyaki bowl and one veggie tempura bowl). When I got the order, I looked in the bag and saw there was only one container of cucumber slices. I asked if we could please have a second one and then the two gals in front stepped aside and has a really weird, hushed conversation, before finally telling me that the chicken bowl doesn't come with cucumbers -- they were very awkward about it and said: "if you want more, you have to pay for it". Odd, because at the other location, they give them with every rice bowl order :/ it was weird so I just got out of there. When I got home, I realized they didn't include any of the teriyaki or ponzu sauce that's supposed to come with the dishes. Ugh. Everything was super dry and bland. I wish I would have noticed when I was there, but they probably wouldn't have given them to me anyway. Yuck! Go to the other location where they're actually nice and give you everything that's supposed to go with your order! read more

Ah yes, the stars go down for the second visit. Wife ordered the curry and Masaru's hasn't changed their practice of putting 5¢ worth of curry over steamed veggies and rice. I ordered the Teri beef and chicken bowl. You know, teriyaki beef and chicken should have teriyaki sauce on it. Nope, not one drop. They also didn't not properly seal one of the sauce cups for what I assume was gyoza dipping sauce since we did have an order of that. This sauce leaked onto the bag and into the upholstery of our new car. Not ever coming back and will discourage any and all from eating at Masaru's. read more

Masaru's - Japanese Near Me - Visalia, California

I would have given a 0 stars ! What the hell is going on ! 11.50 for this chicken bowl no chicken and rice . The bowl was small . What happen to the days when you got a nice bowl of rice with chicken ! read more

Okay so I've only eating here a handful of times as my wife is from Visalia. We always order the chicken teriyaki bowls and I get a side order of tempura shrimp "it's sold by individual pieces", so I get like 3-4 of them. Teriyaki bowls are simple and delicious my 2 oldest kids who are somewhat picky eaters enjoy them so we come here every now and then when we visit my mother in-law. read more

Masaru's - Menu - Japanese Near Me - Visalia, California

I bought 3 teriyaki chicken bowls with extra green onions and they were very tasty. We actually went back a day later and ran the same order back. read more

This is one of my go to spots! The food is great and the service is quick! Their ingredients are also fresh. I highly recommend.

Masaru's is the best in town if you are wanting some tasty and quick Japanese food! The chicken salad with my forever favorite! read more

This used to be a great place to eat, food was awesome. Now, the service is so bad it's unbearable. Credit card machine "isn't working," long waits, lost my order last time we were in after waiting nearly 30 minutes. And the front staff couldn't care at all about making your visit enjoyable, no point in complaining because no one cares. Good luck guys, I'm done with you. read more

Was working on the NE side of Visalia and needed to find a good place for lunch. Despite the only 3 star reviews on Yelp I decided to give them a try as I was in the mood for some good rice-bowl style Japanese food. It was actually better than I thought it would be. Even though they were still take out only the service I did get was fast and friendly. Also....had their Chicken Terriyaki Combo plate and it was quite good. Received a whole leg/thigh portion with rice, marinated cucumbers and vegetable tempura. It was all well prepared and I liked that the terriyaki sauce was more tangy than sweet. I can definitely recommend Masaru's if you're in the mood for Japanese takeout. read more

Masaru's - Menu - Japanese Near Me - Visalia, California

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The food is never fresh. The chicken in the teriyaki bowls are drier than the Sahara. Overpriced for mediocre food.

This place is a Visalia mainstay for more than a decade, but unfortunately it doesn't look like anyone has invested in it for at least as long. The food is still good, but the interior is starting to look really rundown. There are beer "giveaways" from at least 10 years ago, once cool, now just a sign that no one really cares. It's probably one way to make a profit, but it doesn't do much for the diner. We get ours to go, in a pinch, but would likely eat here more often if it looked like someone was invested. Unfortunately, what you see in the front of the house is often far better than what's going on in back... and that's a little scary. read more

Always get the teriyaki chicken bowl, love , love, love it! I usually get gyoza, but this time I got the spring rolls. Don't care for their sauce but I had some good chile sauce at home. I also tried their California Roll. It was ok, but felt it had too much rice and not enough of the good stuff. Probably won't order again. I'll just stick to the chicken bowl. read more

Easy access from Highway 198 located in a neighborhood shopping complex. Tempura Shrimp Vegetable Combo. Plate ; simple , quick and a hearty meal. Idea for me as I was on a limited time schedule during lunch. *** David , Ari Gato for preparing my order in prompt matter *** read more

Masaru's - A quick and simple lunch , Tempura Combo. Meal - Japanese Near Me - Visalia, California

Picked up one of my favorite salads and a Hawaiian sun drink and didn't notice till after my lunch break was over that the drink is expired. Not happy at all. read more

Masaru's - Today is November 2020 - Japanese Near Me - Visalia, California

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First time I went the food was extremely dry. Thought I'd give them another chance today. Ordered the beef and chicken plate to go. Not only did they not give me my beef, there was feathers still on the chicken!! I have never seen that before in my life. I returned the food and I was refunded, I will never go back. read more

What happened to this place!? Completely disorganized. One girl does all the front work while the other...fills up cups with teryaki? The curtains are disgusting that the employees walk in and out from. When you order take out they'll never give the appropriate spices or sauces that are suppose to come with things. I e. You want tempura? They won't give you the sauce. Udon soup? They'll forget the spices. Life long lover of this place but I'm over paying for things and never getting them or having to remind staff to give it. Nothing like how it used to be. read more

Masaru's is a consistent rotation type place I enjoy their spicy teriyaki beef bowl. My family and I enjoy it at least twice a month. There isn't much wow factor there but, it is consistent and the price is perfect for the quality you receive. I recommend for a really flavorful teriyaki chicken or beef bowl. I have had other items like their curry chicken bowl which is also delicious and their tempura veggies and it is all really good. read more

I haven't been here in several years but my fav Japanese place was closed for some reason (Tokyo terakkyi by Walmart on mooney) and it is absolutely dreadful!!!! I asked for all white meat, it was not white meat. I ordered a cali roll and they are so big and full of all rice, a tiny bit of crab and black avacado. I'll go to nasty mcds b4 I EVER go back to this place!! I'm not even going to talk about the customer service besides dont expect to b greeted, thanked or told anything besides how much u owe. I can almost guarantee this company wont b in business much longer. The health dept needs to inspect the inside. It's very dirty inside. read more

Masaru's - The avocado that came in our sushi - Japanese Near Me - Visalia, California

The person behind the counter was very rude. She wasn't sure if she had enough of whatever I wanted to order. While I am ordering, she never looked up. She was so rude. Not helpful at all and I got very upset and I walked out. She was the same way to the other customers ahead of me. I'm hoping they will fix this situation or I will not be coming back. read more

Customer service is always a pleasure. They do get busy but they work fast for the most part. Food is good and the prices are even better. Honestly I have no complaints read more