Adequate experience for satisfying hunger in a hurry. Wasn't hoping for extraordinary but was hoping for tad better experience. Positive food came out steaming hot. Presentation was adequate but on Styrofoam plate for dine in with plastic fork. Considering that place wasn't super busy but rather slow, the tables could have been cleaner and more aligned. First table saw coming in needed touchup. I informed order taker at counter that could use attention as doesn't create the best 1st impression. She handled it after taking my order. Pleasant but possibly shy, on the quite side so hard to read emotion. So details could improve impression, for example table , chair orientation could be sharpened during quite times. Not sensing abundance of energy on the front end operations, kitchen seems more energetic. Plenty of natural light (windows) and basic outside seating option are pluses. Also drive through window seemed amply busy. Can see the kitchen and they appear on it. Loved the wall murals. Prices reasonable considering prices at all places are up and bit higher than here. I got noodle hibachi chicken. The chicken looked good with seasoning but not overly flavorful, not tender (possibly on the the bit dry side which is okay when think it can translate to being on the safer to eat scale) when eat, so adequate. Noodles and carrots also adequate also. Again all together my 1st experience at this location equates to eat cause hungry place. So middle of the road experience seems to be the design, don't expect exceptional flair that some Japanese restaurants go for. No great entertainment value. But did I get value for the price, yes. Could I eat here again, yes. Would I crave this place if treating myself was the object, not as much. Do I leave satisfied answer is adequate yes. -- P. S: Parking lot has ample spaces, drive through does good volume, though cramped amount of pavement for it that butts up to neighboring business. Good location on main road (INNES) going into Historic Downtown Salisbury and not far off of I-85. So super convenient that way. read more

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I grabbed two combo plates to go, using the very convenient drive through. The food is pretty good for what it is. Reasonably priced and the staff is always very kind. I've only gone in to sit and eat once. From what I remember it was clean and the staff ensured we had everything we needed. read more

I ordered a chicken/steak combo and mushrooms...nothing too crazy. I received about 2oz each of steak and chicken diced to about a quarter inch-this caused the meat of both proteins to be extremely dry unfortunately. I did not receive my mushrooms...no biggie...I went up to the counter to ask for the mushrooms and the manager became extremely combative (over mushrooms ) instead of just correcting the mistake. The bathrooms are dirty and smell like buttered popcorn....not what a restroom should smell like. It was dried pee. Kind of looked like a scene from one of the Saw movies. The yum yum sauce is good. read more

Food is alright...a lil pricey...but good! The service is quick when ordered online.. read more

The service was quick, the portion wasn't as big as I expected BUT the food quality made up for it, Ambiance was very good a tiny bit expensive but it was overall a good experience. read more

this is the greatest place that I have been to. For a quick hibachi. I used to eat here 20 years ago almost every day when I lived in the area. Now when I come through, I wait until I get here wait two hours after lunch because I knew I was close enough to get in here. This is the steak and shrimp, hibachi, and one of my favorites. Great portions, great prices and a joy to stop in and reminisce over my favorite mail. read more

Tokyo Express - Japanese Near Me - Salisbury, North Carolina

Yes yes yes. Tokyo has been a neighborhood favorite for as long as I can remember. My favorite thing to get is hibachi chicken with broccoli and carrots. They give the perfect amount of shrimp sauce and everything is flavored perfectly. I highly recommend if you come to Salisbury! read more

Definitely the worst food I've ever had. I came here thinking it was going to be pretty good because I see it's always full, but the hibachi I ordered was just like spaghetti noodles, a few pieces of chicken, canned carrots and not very many mushrooms. I was very disappointed. read more

I LOVE the food here! Me & my kids eat here at least once each week, which is why I'm giving this review. We always do pick up, so are limited to drive up window interactions with staff, so we can earnestly suggest to get the pregnant girl out of there! We went through yesterday and had ask her a question concerning the menu, then said, "okay, wellll". I'm not talking about holding a well for 10 minutes when she puffed, slammed the window right in my face & got up to stomp off!! . 2 minutes later she's back & clearly not happy with us! So, I try and be ever so gracious in ordering with her bc I've been there twice, maybe she doesn't feel well, whatever. But she doubted down on the attitude, so i decided that in this age of everyone shows, shares, puts everything online, that I would just share our experience with others so that if it's a consistent thing she will be called out on it. I'm hoping not. Bc I would never treat an enemy that way, not a stranger, MUCH WORSE a customer where I worked! read more

Uhhhh, this plate (for lunch) is $19 and change lol. Typically portions are great at Asian Cuisines but the online menu prices we found are obviously quite outdated. I'd hope for a bit more than about 10 mini pieces of steak and some chicken with plain noodles. Asked for no veggies and just rice, but charged for a whole side of rice. My fault there so not knocking them but about $20? For this? Am I missing food or was I just financially assaulted? read more

Tokyo Express - White rice side - Japanese Near Me - Salisbury, North Carolina

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I was pleasantly surprised! One of the better Japanese restaurants I have been to. the staff were friendly, place was clean. The food was really good! read more

This place is a joke. I asked them to put the vegetables from one order on the plate of the second order or separate container. They said they couldn't do that. What the heck? I'm paying for them. Why can't this be done. I guess I was desperate for Japanese as this place is rather nasty. This will be my last visit to this establishment. read more

Food - fresh and delicious but I'm missing my vegetables and no low sodium soy sauce Service - friendly and quick Restaurant- clean I was looking for hibachi near my job and I believe I found a good place. I will remember next time to check my food before I leave the restaurant. read more

Great food, and staff. Quick service, and the drive thru is a bonus! I love their carrots

Food is always top notch and prices are very affordable! Great carry out and orders have never been incorrect!

Young lady at the drive thru was very snotty & rude. Has a serious attitude problem. Also requested my carrots to be on the side not touching my rice & she told me that if I wanted it that way that I had to pay for the carrots (that came with my food) absolutely ridiculous. Will not be coming back. They need to work on their customer service.. also the food wasn't the best. The rice had been sitting was very crunchy. Last visit here! read more

Food = 5 Stars Service/Cashiers = 1 Star maybe 2. Just terrible snotty young ladies. Rude and attitude problems to customers read more

After sitting in line back out into the Main Street for 20 minutes we finally made it to the window. I asked for a chicken plate with only veggies. I got one piece of zucchini, 3 pieces of broccoli and I think one mushroom. Considering I asked for no rice this is crazy. So if you like eating sweet carrots for dinner this is the place for you! read more

Tokyo Express - carrots and rice in a styrofoam container - Japanese Near Me - Salisbury, North Carolina

Not a long wait excellent steak hibachi at a great price! Recommended. Will be back soon.

This is definitely one of my favorite spots in Salisbury to eat! It is quick and the food is great! They are not stingy on the portions of food, nor with the shrimp sauce. I do not even eat the carrots at most, but at Tokyo Express I gobble them up, as well. You order at the counter and then take your seat and await the amazing plate of goodness coming to you. read more

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Got a roach in my meal. I ordered two things of food. I brought back the meal with the roach in it as proof but we just threw the other meal in the garbage because they shared the same ingredients and who knows where the roach came from. The manager argued with me that they could only refund the one meal I brought back. 10/10 customer service. 10/10 roach infested food. would never go back. read more

Tokyo Express - pretty self explanatory - Japanese Near Me - Salisbury, North Carolina

This place used to be one of the best fast Japanese food places around, but it has definitely declined. Has never been updated on the interior, and is definitely in need. The service was good, and food comes out quick, but the amount of food you receive is pitiful. I wish I had taken a picture before I starting eating, but I would say I probably got 5 pieces of vegetable on my plate. The chicken tasted good, but was a little too crispy. My nephew didn't want to eat his. read more

Tokyo Express - Japanese Near Me - Salisbury, North Carolina

Great food every time!! This is one of my favorite places to get takeout. I love the drive thru system, so easy and convenient.

Wings were amazing. Huge and fresh. I ordered hibachi chicken with mixed vegetables no rice. It tasted good but there was very little mixed vegetables in the plate. read more

Best food in town. I eat here once a week at least. Great post workout meals. Macro friendly. Highly recommend if you like great food.

I came for dinner with my friends. Found a fake eyelash at the bottom of my sweet tea. Ridiculous. read more

Tokyo Express - Japanese Near Me - Salisbury, North Carolina

Fast service. Simple but yummy. Would have liked more shrimp sauce however the carrots were amazing.

After taking a few bites of the beef and chicken Teriyaki I nearly threw up the beef was rotten.... You know that taste that tells you I better not eat any of this...When I wrapped beef in a napkin and walked up to some 6 year old running a register that gave me a attitude .."Is that all you have left"? @ this point .I am thinking ..Did he really say that? If I live another day from this nasty food I will NEVER return Barf!!!!! read more

I love the food at Tokyo Express, but the service is no longer "Express." I enjoyed calling in my order then picking it up at the window. A change in policy now won't allow for call in orders if you don't have at least three orders. It would be fine if they were faster. Please go back to accepting call in orders, I can't spend my entire lunch time in line. read more

This was an A-OK place and one I would surely return to - nothing fast or fancy here - just your typical Japanese "quick food" place. The staff were friendly - able to accommodate 1/2 and 1/2 of sweet and unsweetened tea - if that matters to you in the south! Restaurant was clean and food was brought to your table and tables were cleaned by staff - a bit higher class then most fast food joints read more

Food has been great every time we stop by. The service is fast and efficient. Great food for a good price. Haven't the need to complain about the food once in the years. (However, I'm not a fan of the long hallway walk to the clean restroom, but that is just me.) read more

This place has the best Japanese food in town. The service is always fast and friendly. The prices are pretty good too. read more

Tokyo Express - Tokyo Express - Japanese Near Me - Salisbury, North Carolina

I remember eating here since I was little and we would always get take out after church! Normally, I get the hibachi chicken or steak with mixed veggies and it's some of the best Japanese food! Really enjoy it every time! read more

I've lived in Salisbury for years and Tokyo Express used to be my favorite restaurant. A while ago, I noticed that the food had gone downhill. I decided to give the place another try and was disappointed. The steak is tough and chewy and not cooked thoroughly. The rice is bland with no flavor and they give you a few pieces of vegetables that are not large at all. My stomach was very upset after eating here. Overall, I'm very disappointed in the quality of this restaurant that used to be one of my favorites in town. read more

Food was overcooked, barely any meat, didn't cook my call in order until I arrived, told me there was no manager working when I called to complain but I heard the manager tell the lady on the phone to say that they weren't there in the background and when I told them I heard the manager they got upset. Wouldn't fixed my food because I had taken 1 bite. Had I not tried my food I wouldn't have known it wasn't cooked properly..... They went downhill big time, I will never eat there Again read more

Not fancy but good for take out or eat in. Delicious ginger sauce. My husband said the white was tasty too. Will definitely be back again when we are in tow. read more

Food has definitely declined over years. Food subpar at best. Portions have gotten smaller. Used to be very good food. The last couple of times I have eaten there I got diarrhea. read more

By far the best Japanese take-out in town! Service is always quick and courteous. Food is priced well, although sometimes they do scrimp on the steak and shrimp. read more

Tokyo is great for a quick, delicious, inexpensive lunch or dinner! Everything is always cooked to order and cooked well. The veggies are always crisp and the meat tender. This place has been a favorite of mine for a long time, and always tastes just as good as the time before. read more

I made an order 30 mins before i arrived for my food. It was still not ready when i got there after i paid for it. The owner stated they put it back because it was over an hr when i made the order. I showed her my phone where I called her at 1:24pm i walked in the restaurant at 1:52pm which was not even 30 mins yet. The male cook in the back spoke up stating if it takes them 2 hrs to come get the food then they don't want it! No one was talking to the cook to speak, i was talking to the Lady in the front. THEY ARE VERY RUDE TO CUSTOMERS! I got my money back because no telling what the cook may have done to my food. read more