There was hair in the food, we got rice and there was literally hair in it. Customer service wasn't really good, the lady had an attitude The location doesn't really look sanitary and the lady didn't have a hair net on so I guess there's where the hair came from. read more

Tokyo Grill always hits the spot! The chicken hibachi was so good. They also have a variety of good sushi rolls. read more

Tokyo Grill - Chicken hibachi, fried rice and veggies - Japanese Near Me - Memphis, Tennessee

The food was good loaded with vegetables just how I like my fried rice but the onion was cut in rectangle wedges wide and fat as I get towards the end of my meal at the bottom of the plate nothing but Oil oil that had settled at the bottom of the plate I couldn't eat another bite and begin drinking my soda to help mask the oil taste and sadly I won't be revisiting because of the experience read more

Tokyo Grill - Japanese Near Me - Memphis, Tennessee

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I have had many rolls from them. They are delicious. I love the dynamite roll and the Philly roll. I also recommend thr hibachi rice and meats the flavor is awesome! I recommend this place for your sushi! read more

This place never lets me down always consistent. Food always fresh staff is cool would recommend read more

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After getting home with an order of house fried rice to go I discovered the meat was overcooked to the point of being inedible, so I called to see about getting a coupon for the next time, so I would not have to drive all the way back to the restaurant. Manager said no, bring it back. Before I left I made the critical mistake of not dumping the small bowl I served my wife back into the to go container. Admittedly, between my wife, son and I we did eat three shrimp, which were rubbery, I did not finish mine. Upon arrival at the restaurant this prompted an argument with the manager who she said there was too much rice missing and the shrimp were gone. Should we have spit them back into the container? Was I trying to pull and elaborate ruse to get an extra half cup of rice and three more rubbery shrimp? The manager never apologized nor acknowledged the poorly prepared dish in front of her, and said she could only give me more rice, and maybe some beef, but not another house fried rice, and was unwilling to budge. I became quite irritated, and told her to keep the rice, that I would never be back and that I would contact the franchisee. Could not find them, so thought of Yelp. I'm not some kid trying to pull a fast one. I'm amazed a business owner could not assess and correct the situation, instead of insultingly haggling over three shrimp and some rice. They are busy, all the time and do not need my business. I'm happy to oblige. read more

Tokyo Grill - Dry and tough. - Japanese Near Me - Memphis, Tennessee

I was feeling a little low on mercury and came here to get my sushi fix. I only got to eat half a lunch and service really sucked. The prices of sushi here compare to the big name sushi joints, but this little place is not nice enough to charge $8-10 per roll. There is a list of cheaper sushi with $4.25 whatever that means. The first roll is $3.50 and the second is $4.25 and you have to buy soup to get a second roll. The third roll costs $2.20. There's no rhyme or reason. It must have just sounded good. I ordered the sushi combo for one for $16 and I also ordered a fried calamari. About 15 minutes after I ordered, I saw a plastic box go together and sit on the counter. They were making a lot of carry out orders so I figured it was one of those. The sushi chef goes to sit at the bar and play on his phone for 5 or 10 minutes. Then finally the lady brought that same box to me. After I took the plastic lid off of it, she came by and snatched that lid off my table and put it back in her stack. I had to remind her I ordered calamari. After about 5 minutes of having my sushi, (25-30) after ordering, she tells me they're out of calamari. She actually asks if I want her to take it off the bill! She was serious as a heart attack and waited for an answer! Yes, take it off the bill, please! I asked why it took all this time to tell me that and now I don't have time to wait for something else. She said it took so long because the kitchen's messy. The kitchen's messy? That's what she told me. There was some kind of nasty fish that looked, smelled, and tasted wrong. I asked what it was and she said white fish. White what? I asked. She said white tuna. I asked if its not escolar and she denied it with a shake of her head but offered no proof. I'm pretty sure they served me escolar. It makes people sick so I didn't eat it. I also didn't get to eat my appetizer so I didn't get a full meal. I suppose I'm lucky to get something to eat. The guy working there has a bandage on his right hand and there are open wounds all over his arm that look like a gnarley motorcycle wreck. The front door was propped open letting flies and leaves in. Needless to say, I won't return here. read more

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Tried 3 different kinda of sushi here... Mango Lover, East Memphis Roll and I forgot the 3rd. Each one was really good but my personal favorite was the East Memphis Roll! Too bad I live in Denver and I've never seen that specific kind of roll out here so looks like I'll have to return to Memphis for that delicious flavor! Service was ok, the lady was nice. The tea tasted fresh as well which is always a good thing! read more

Tokyo Grill - Stuffing my face! #Sushi - Japanese Near Me - Memphis, Tennessee

Very good little sushi place! It can easily compete with the larger named/ more recognized sushi restaurants in the city. Very fresh and good, the location is not great for dining in but there are some tables and a sushi bar. It is perfect for take-out and catering! The staff was awesome and a very good sushi chef...very knowledgeable of all items on the menu. Regarding the menu, there are so many options to choose from it will satisfy any palate. As far as pricing, it was probably the best I have seen from a sushi restaurant! Give them a try, you will be happy! read more

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I eat at the summer location often and was interested to see the difference in the two locations. I have to say we enjoyed our lunch at this location. The salad dressing was way more on the horseradish side than the ginger side but was good. The waiter was efficient but also seemed like we were bothering him from watching his soccer game. The rolls and tuna tataki were both good but the fried cheese puffs were not cooked well at all. I would rate this lunch closer to 4 stars compared to other visits. This is a fairly priced place to grab a quick lunch. Great place for lunch and/or sushi. This is another location just like the one at Mt. Moriah and Park. The food is good and priced right. read more

We ordered lunch for the office today. I split a Pork Katsu Bento Box ($9.95) and a Black Pepper Tuna Roll ($10.00.) The pork was a tad dry and bland and I'm not a fan of shumai, however that could just be my issue as I've not had them elsewhere. The shrimp tempura is the pre-battered type but I found it tasty enough. The tuna roll was quite good and fairly large. The contrast of the pepper and sweet mango was surprisingly good! My lunch buddy agreed with my comments on our food choices. A friend picked the shrimp and chicken combo meal served with fried rice and sautéed zucchini, mushrooms and onion. She was very happy and commented that the flavor of everything was very good, the meats were moist and the flavor of the vegetables were better than she's had at pricier places. The last member of our group ordered the two standard rolls and soup for $6.95 - a California roll and a spicy tuna roll. Pretty standard choices and they came as expected. I was stuffed for ten bucks. You can't beat that! read more

Tokyo Grill - Beef Teriyaki Bento Box with Shrimp Tempura - Japanese Near Me - Memphis, Tennessee

No matter what day and time they wait is that long. The food is excellent and the owners are friendly, just like their service. read more

Tokyo Grill - Japanese Near Me - Memphis, Tennessee

Came here with the hubby in the late afternoon for some lunch. The place seemed pretty dead for an afternoon but that just meant we had faster service. Well we thought we would, but then more people came out of no where. We ordered the chicken katsu, pork katsu, and fried calamari. The fried calamari is an appetizer but it was served along with our meals for some reason. The chicken katsu was delicious and juicy. The pork katsu seemed very thin or overly beaten, whatever you want to look at it. The pork katsu was also very dry, which made me feel like I needed more sauce to make it edible. The fried calamari was delicious. It wasn't overly battered like most places and you could see that you were actually eating fresh squid. With the katsu, they served fried rice in little to go containers. The fried rice was very bland, makes it seem like white jasmine rice had more flavor than this. It was different to see that everything that we were being served were in to go containers when we said that this was for here. Honestly, I don't mind it that much, but I definitely missed the whole feeling of real plates, cups, and etc when I say I'm eating it here. Service was not the greatest. The server came to us a total of 3 times. One to give us the menu and water. Second was to give us the food. Third was to give us the bill. We went up to the cashier to pay for our meal. After we paid, and saw that the server wasn't throwing away our empty dishes after standing with the cashier for 5 minutes, we felt that this was the type of place that you have to clean up after yourself. Honestly, you might as well just get your order to go since you have to eat out of to go containers to begin with and clean up after yourselves like you were at home. Didn't feel the server deserved the tip we gave him, but we understand that this is their only source of income. Overall the place is small yet has spacious seating. Service isn't the greatest, and food is alright for what you pay for. It is definitely affordable and there is enough food to have you feeling satisfied. You definitely won't need a to go bag as well unless you order more than you can handle. read more

Great food and good service! Always super quick and get orders done correctly! Not a sushi fan so can't rate their sushi but their house fried rice is delicious :) read more

The food was okay! Hibachi style Japanese food but I would have given more stars if the service was better. I spent 10 bucks on fried rice and almost felt like they did want me in the establishment. This was the first and only time that I will give any of my money to this location!! read more

The best chicken fried rice I've ever had!!!! I will never eat Chinese rice again....thanks to this place. The rice is even better than the famous Benihana, which my best friend adores. If you want something light and delicious, you should give this place a try. The teriyaki chicken is very good as well. read more

Revising my review downward to reflect a downward trend in food quality and service (More so the latter). It seems lately that call in orders are told a certain timeframe. Even showing up significantly later still does not result in the food being ready upon arrival. Today I called in an order with 45 to 50 minutes notice Letting them know that I will be in a hurry when I arrive. When I walked in I found only half of my order prepared, making me late for my meeting. When I expressed concerns about it I got a Dismissive "OHHHH YOU OKAYYYY" I advise you guys to stop taking regular customers for granted lest they stop coming. read more

As much as I am a critic on food... Service is very import to me. The employers here are always nice & welcoming, however, the older lady NEVER knows answers to most things I ask her &a I think it stems read more

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The morning commute. Starbucks in the strip mall off Kirby and Quince has a drive thru. This day the drive thru is closed. I am forced to park and go in. By happenstance, I park in front of a restaurant two doors down. Tokyo Grill. Never paid attention to it before. I step out of my middle class oversized SUV and step up on the sidewalk as I watch people continue to drive around the building to hit the drive-thru for the 'Bucks and I giggle. I see the infamous asian joint printed menu taped to the window. My eye catches Bento Box. Say whaaaaat?! Next to the window bolted fiercely to the bricks, was a little menu holder chocked full of their menus. Snag. I know whats for lunch today. Off to the Starbucks for the Flat White. Fast forward to lunch. "Yo boss, found a new joint, you down?" slides him the menu. "Yep, lets roll". We roll. Joint is tiny, seats about 20. (So hurry and bring your jukebox money...you get that right?) Its clean, theres people seated, chowing down. That makes me happy, folks enjoying the food. There's 3 MGU (Memphis Gang Unit) scarfing down some sushi with chopsticks and as my eyes pan over to the gentleman with the gorgeous Yanagiba (sushi sword, cmon you know these words, dont slack) slicing up some rolls he had just made. The lady behind the counter finally puts down the phone of the call in orders and takes our orders. We order identical steak and chicken combos. Me with miso, boss no miso. 10 minutes later, our orders are ready after 4 or 5 others who had the sense to call in pick up their orders. This Japanese lady with a purple ponytail reveals herself form the magical curtain, the curtains that all good asian joints have to hide the giant woks on 5 foot flames, with our styrofoam clad goodies. I ask her if this lunch was busy or slow. She says slow. I retort that now I know to call ahead. She grins with some approval. We take our food and head back to the office. Head to separate desks. I fire up the Netflix and open the steamy styrofoam. The smell hits you, mmm hmmm. Steak done right, chicken tastes perfect, the friend rice has just the right flavor, butteriness and stickiness and the soy covered veggies. So good, steak and chicken done just right. Soup is great, overall a great meal. Boss strolls by, "whaddaya think?" "It's gooood" I say. "Yea, chicken was just perfect, I'd go back." So yes, I would recommend this joint, I would indeed go back. read more

I have had an ok experience here and a good one. Neither have been outstanding and there are plenty of better spots out there, but if you're at the Kroger, this place comes in handy. I enjoyed the Memphis roll and the shrimp fried rice. I got the sushi on special that day and so it was worth the price. There is quite a wait, so most everyone calls ahead of time if it's to go. read more

Tokyo Grill - Memphis roll - Japanese Near Me - Memphis, Tennessee

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I don't understand all of these mid level reviews and the one guy who is very disappointed must be mildly retarded, I have eaten here probably 75-100 times, know all the staff by name....The food is outstanding and the place is spotless....keep up the great work!!!!! read more

Tokyo Grill - Special roll with sashimi made by Timmy, excellent! - Japanese Near Me - Memphis, Tennessee

Ordered take out today and enjoyed the hibachi. I also ordered sushi which was good. They put too much sauce of their special rolls for my liking. I enjoy raw rolls with a super fresh feeling. These rolls seamed a little heavy/saucy etc. read more

Tokyo Grill - Hibachi, edamame, grizzly roll, New Orleans roll, fancy yellowtail roll - Japanese Near Me - Memphis, Tennessee

I don't know why they removed my other review.... anyways I have been goin here for about a month and so far so good since the very first time I went there it has been good service and good food iv actually recommended this restaurant to al my family and friends and they loved it read more

Memphis roll was awesome and came with friendly service . I will most definitely come back when I am back in town. read more

Tokyo Grill - Memphis roll is on spot! Delish! Friendly service. - Japanese Near Me - Memphis, Tennessee

I first tried Udon noodles a week ago and I have fallen IN LOVE! I can not believe that they are so delicious. I have always been a Lo Mein fan, but I prefer Udon now. I've eaten at Tokyo Grill about four or five times now and I have enjoyed every time! Their sushi is even really good! This was my first time trying the Haru Maki and they were delicious! The service is always exceptional I often order large orders for where I work and the staff gets the orders right every time! read more

Tokyo Grill - Seafood Udon minus scallops and Haru Maki - Japanese Near Me - Memphis, Tennessee

Very disappointed!!!! The sushi and sashimi tasted okay, nothing to rave about. Tempura (shrimp and vegetable), fried rice, and gyoza (pork dumplings) had no taste and very bland. The yakitori (morsels of chicken on the stick) was fried vice char grilled. A no no in yakitori world. The tempura udon soup broth tasted like dishwater. The udon noodles is packaged not fresh. I asked the waitress why my udon soup is taking so long because we were almost done eating the rest of the food, her answer was "The noodles are home made, that is why it is taking so long." When I finally got my soup, I tasted the broth first and tasted the noodle, it is not home made and I could have cooked a better udon soup from a package. The waitress did not have to lie. I am sorry but my family and me will not be coming back. This place is in need of a real Japanese Chef to know what the food should taste like. read more

I have visited the Kirby location twice now. I have been looking for an easy place to grab some sushi to take home. A lot of sushi joints are more traditional restaurants which feel a bit awkward when ordering and picking up. This isn't so at Tokyo Grill. They have a simple walk up and order atmosphere. It doesn't take long to get your order. The sushi itself was great and was actually cheap in price. I bought several rolls and even with tip it was cheap. The quality of fish was decent. I know everyone always worries about "will this make me sick?" I never once had any issues. With all of that said, there were some downsides. First of all they cake on the spicy mayo. So, I suggest NOT ordering anything with the spicy mayo. If you do make sure to ask them to go light or not at all. Overall, not a bad place. read more

Go get your food an hour after the ETA they give you to pick up your food. 3rd time going back it was an hour and a half after I called my food in I finally got my food and it wasn't even what I ordered. read more

Ate a lot of hibachi places and this is one of the worst. Rice is good, sushi is ok, steak was not good at all. Service was ok.

The dinner box comes with a ton of food and was under 10 dollars ! Food was delicious! I got the chicken teriyaki bento box ! It came with rice , sushi, chicken , and dumplins ! I left full and satisfied ! Great service ! read more

Tokyo Grill - Japanese Near Me - Memphis, Tennessee

Been here multiple times. Every item on the menu which I have tried so far has been delicious. Probably go back tonight!!

Went there for lunch today and it will probably be the last time I go. It took 45 minutes to get the two sushi rolls and soup I ordered. This is after the waitress came by twice after I placed my order asking for a reminder of which rolls I ordered. The food was really good but it in no way makes up for the bad service. read more

Food took an excruciating long time to arrive considering we walked in before 6 other orders. We waited a total of one hour and received no compensation in having to do so. Will not be coming back unless time is not an issue. read more

The food is always great!! The only thing I have to say is they have changed the policy unless the gentlmen didn't know what he was talking about . Normally when I ask for extra rice in place of soup and salad there isn't an issue but now he is telling me they have never done that.. I tried to explain I always done that because I wouldn't have never asked... read more

I give this place 3 stars because the employee attitudes are horrible !! I've been a loyal customer for almost a year, i love there food but having to come there at every visit and the same females that work there everyday have the same attitude is unacceptable.. i wont come back ! read more

Very nice staff and quick service. I enjoyed the Redbird sushi, and California rolls. The house fried rice has shrimp, nice size chicken pieces and steak...real steak cut into little cubes. While the steak was a surprise (since I'm used to a brownish, slices of "beef"), it was a little dry. For the money, I received quite a bit of food, which is why I will be back. read more

Food was served in to go box but it sure is good. Hibachi steak was perfectly cooked. Good flavor and plenty to eat.

Tokyo Grill has great prices for great food. I always get my food the way I order it. No egg in my fried rice etc. this location is very friendly with great customer service. I just wished they would use regular utensils for the sake of the environment. They serve everything in styrofoam cups and use plastic forks and spoons. Not very green and everyone should be trying to do a better job at going Green! We only have one world! Please join me in asking this chain to go green!! read more

The food is always usually pretty good, especially the rice. The shrimp is always good! I tried the salmon for the first time and it's not that great, but if you're getting chicken or shrimp, it's good! read more

Their sushi is delicious and they're a fair price. Their hibachi pretty good as well but when they are busy it's not as good as it could be. Order to go ahead of time!!! It's not really a sit down kind of place so don't expect excellent service if you're on the lookout for one. It's perfect when you want hibachi or sushi on the go. read more