He was polite and very nice on the phone when I called to schedule him to come out the next morning. Asked very good ?s about the problem like he would be able to help figure out the problem and troubleshoot on the phone. He was easy to schedule with and showed up promptly when he said he would. The problem was just in the main line and he snaked that sucker out in a couple of mins and was done. We will call him our personal plumber now. When we need help we know who to call. read more

I had a problem with the water pressure from the kitchen faucet and I called Tom to repair it. He gave me a couple of ideas on the phone how to find the problem then told me that if you still have a problem call me and I will come and fix it for you. So I still couldn't solve the problem and I called him again to come to check it. I purchased a new faucet before he came to my house just in-case the faucet was broken. The problem was the hot water pipe clogging from the water heater. The original pipe line is old so the rust was accumulating in the pipe under sink. It was simple fix and the cost was inexpensive. I had a very bad experience with the service from Rescue Rooter. Don't use them they charged us $1,200 repair fee for a very small leaking pipe problem. The reason why I agreed to pay the amount was because they said it would be 2 hours service and it was the weekend but he finished the repair within 30 min and changed only 2 little parts. Rescue Rooter is now in a lawsuit from another customer for illegal and unfair practices or activity. I have received a class action lawsuit letter last week against Rescue Rooter. Don't call Rescue Rooter. May be weekday and a small job will be okay but if you have a big problem or no choice situation, they will charge you huge amount. CALL TOM!!! read more

I called at 9:30am and he arrived in less than an hour. He used his strong roto rooter tool to push through the clog in the pipes under my house. Because he finished in just 30 minutes, he even charged me less than he initially quoted me for! read more

Had a problem with my kitchen mainline. Called "the smell good plumbers" and was appalled at the job they did. Needless to say they were all about the up sell. Called Tom Friday morning and he was at my house in 30 minutes as promised. He rooted the mainline and was out in less than 15 minutes. If anyone has an issue with clogs, this is definitely the guy to call. He is prompt, honest, and very professional. Only wish I would have found him before I fell for the competitions stupid radio advertisement. read more

Since we have multiple units, I have needed to call Tomas several times for issues with our plumbing, and each time he was able to schedule an appointment for me very quickly. In fact, he was even early the last time he came! We really appreciate the fact that he takes the time to explain the reason we are having plumbing trouble and advises us on what we can do to eliminate the problem in the future. He is very quick when making repairs and his prices are extremely reasonable. Tomas is friendly and honest and we are glad we have finally found an excellent and trustworthy plumbing service. I would highly recommend his work! read more

Tom was great. I live nearby so he arrived about 15 minutes after I called. He unclogged our heavily clogged pipe in about 30-40 minutes and charged exactly what was quoted over the phone. He even gave us a 2-month warranty and recommendations on how to prevent further build up. Would highly recommend. read more

Tom was responsive, efficient, and effective. Would hire him again.

My garbage disposer would not turn on so I called Tom on the strength of the Yelp reviews. He first tried to walk me through a self-repair by phone, telling me it was likely jammed. Sure enough, a paper towel had gotten shredded and the pulp was clogging it up. He told me to get the stuff out and then rotate it counterclockwise. I did and turned on the switch but it still wouldn't run. He said he would come out but would probably have to charge $60 or $70. I said that was OK. He came immediately, probably within 10 minutes. He turned it once, hit the reset button and voila, fixed! He said I really probably fixed it but just didn't know to turn on the reset button. He refused to charge me and finally took gas money just because I insisted. He told me $5 but I gave him $10. What a great experience - prompt, professional and HONEST! Thanks, Yelpers, for letting me know about him! read more

This is my first review, but please don't dismiss it. I've been using Tom's Rooter Service for the past 17 years since I moved into my house. He was recommended to me by my dad, who was using him even before that. Tom is very thorough and honest, and his prices are reasonable. I can't recommend him highly enough. read more

Excellent service!!! He came to my home in Monterey Park yesterday and was right on time. He fixed my slow kitchen drain so rapidly. He was neat, polite and very friendly. Even better than that he was very honest. I highly recommend him. This guy is a rare find. Also, whenever someone is repairing something at your home, especially in warm weather please give them a cold water. read more

I called Tom after 5 on the Wednesday before July 4th. He called me back and showed up in the 4th of July and fixed our clogged sink. Responsiveness and ease of the transaction is why he gets 5 stars. Support this business! read more

Tom is an inexpensive and effective drain router guy. He's a lot faster than anyone else I've hired, and the first time he did the job, it stayed clear for three years. That's around 2 years longer than others. Second time was half a year ago, and it cost $85. He also unplugged the shower of my masses of hair, and that was kind of expensive at $35, but there was no way I'd get that out. read more

Impressive service by Tom. He came with less than a hour in the morning, unclog my parent house drain in Alhambra. We will recommend to everyone need drain unclog. read more

After reading so many positive reviews for Tom's rooter service I decided to give him a call. I explained to him how the main line was clogged and that the previous rooter guy told me I might need to get someone to put a scope down there to find where the blockage is. That itself would have cost me $400 plus the cost of removing the blockage. Tom told me not to worry and that alot of people out there are just trying to sell you services that you don't really need. He said he'll check it out for me first. Next thing you know, he actually cleared the blockage and now the water flows freely! Only cost me $125. I highly recommend Tom's services. Honest, capable, and reasonably priced. read more

Tomas did a great job cleaning the calcium in the toilet bowl and the water pressure is a little stronger. Price is fair and service is excellent. He explained to me in detail what the problem was and helped me to understand why my toilet was backed up. He advised me to use bleach and chlorine tablets to keep calcium from building up. read more

Tom arrived on time and offered a fair price for a washing machine drain clog. Was very friendly and resolved the problem quickly. We've found a new local, reliable plumber! read more

It was my first time looking for a plumber on Yelp....I was a little stressed with friends coming over for dinner and no restroom available, calling Tom was the besting thing ever. Tom was very nice and helpful over the phone. Tom advised me on several things to do first to see if that would resolve the problem. He was great. He even gave me a follow up call to make sure everything went well. I definitely highly recommend Tom and will definitely use him in the future. read more

Professional, friendly, efficient and knowledgable. He gave me tips to prevent the sink from clogging! Reasonable price too! Honest man.

I have use Tom's Rooter Service for a number of years, and he provides GREAT service. He is a magician at clearing out clogged drains, and is always professional, pleasant and easy to deal with. He is easy to schedule, and is reasonably priced. Do yourself a favor, and keep him on speed dial! I highly recommend him. read more

Tomas is the most knowledgeable and service oriented rooter service. And he doesn't sell pipe repair services so you can trust his opinion. Definite A+ rating. read more

WOW! He seriously is AS GOOD AS IT GETS! I live in Alhambra and he arrived within 10 minutes after we hung up! Fast friendly service, and an honest plumber! My husband & I are DIY'ers and can usually handle repairs but I had a kitchen sink clogged so bad, we just couldn't clear it and it seemed to be worse than before we started. Tomas cleared the drain in about 30 minutes from start to finish. I HIGHLY RECOMMEND TOM for your rooter or plumbing services! THANK YOU TOM! read more

Excellent service. I called Tom today, the day before the New Year, before 8:00am and he was at my house by 9:00am as scheduled. He snaked my main line and checked the drains inside my house. He was polite, efficient and honest. I will definitely call him again. read more

As an Apartment Manager, I've been using Tom's Rooter Service for over twenty years. He is the most knowledgeable, professional, and dependable plumber I've ever encountered. Hopefully, he'll stay in business another twenty years! THANKS TOM!! read more

Tom snaked my laundry pipe in minutes. I'd called 2 other plumbers that never returned my calls, but Tom came over as he said he would. Very professional. read more

I had the most amazing experience with Tom the plumber! I called Tom after reading all the positive Yelp comments. He came out to clear a main line drain but after spending some time trying to clear it he diagnosed the problem as a cracked slab sewer line. He spent time with me to explain the problem and show where the most likely spot that the pipe was broken. He reassured me that it wasn't that big of a deal and recommended another plumber friend that could fix it. I asked him how much I owed him and he said NOTHING! He said he didn't feel right about taking money from a customer if he didn't fix the problem. Tom is a true professional who knows his business but he is also as honest and trustworthy a contractor that I have ever met. I cannot recommend Tom enough! read more

Great guy and great prices. Called him on a Sunday to unclog my toilet. He was at my house in less than 20 min. He got the job done quickly.

I have been using Tom for more than 6 years and he is always on time and much less expensive than any other plumber I have ever used. He is also just a nice guy. read more

Everything you can hope for -- called this morning for clogged kitchen sink, came out this morning, fixed it in a jiffy, and cleaned up afterwards. Professional and personable as well! read more

Couldn't ask for better service Tomas was on time and cleared up our backed up sinks in no time, and very affordable. I will never use anther plumber. read more

awesome guy, I had an emergency and called him and he came right away and fix the problem efficiently.

What can I say other then Tom (aka tomas) is a professional. I called him on a Monday and made an appt for him on tues. He gave me a time he would show up and he was promptly on time.Previously, I tried everything to unclog my drains in the main bathroom. I "snaked" the toilet, shower, sink and even went on the roof. Nothing worked! When Tom showed, he looked over the house to find the main drain line and then he went to the bathroom. I showed him what has been the problem by flushing the toilet-- the shower gets back-up/overflow. Tom wanted to see the problem first hand. So he flushed the toilet several times and we heard the gargling sound it made. It started to to overflow again in the shower. Suddenly, everything flushed down the shower again. My plumbing problems were over. We had a good laugh about it cause all Tom did was flush the toilet several times. I was in disbelief because I did this well over a dozens times over the weekend when I was trying to fix it. He shook my hand and we called it a day. Job done! I offered to pay him something for coming out but he refused any compensation. He was just happy to see my plumbing working again. read more