We have been a Platinum Auto customer for a few years now and Pat is honest, professional and has…read morequick turn around times. We had to bring our vehicle in after hours and Pat was able to diagnose and complete repairs in a timely manner. We appreciate that we can communicate via text and/ or phone about updates and receive photos for the repairs needed.

I've been looking for auto repair shop in SCV that I can trust. This is my first time to take my…read moreTacoma to Platinum (Pat). They were professional with their dealings, knows what they were talking about & detail on their expertise. They worked on the shocks, struts, and brakes. He gave me a detailed estimate for labor and materials. Price is very fair and workmanship is good. I would say, "I found a shop that can take care of my Tacoma'. Good job Platinum!

The people at 360 Auto are super nice and accommodating. Service is timely and of excellent…read morequality, in my experience. I trust this business. Highly recommend.

These guys are amazing. James took great care of me and was terrific! My car died on the freeway…read moreand I called from inside the car, going 5 mph. A friend looked up 360 while I was tring to keep the car moving forward. James was comforting and helpful, and realistic. He told me to bring in the car and they would look at it. He called promptly with the things it MIGHT be, with a high end of $4-6k! That said, in the end of the day, the repair was far, far less and I felt they could have really taken advantage of the situation but instead, have a life-long customer who will recommend them to everyone. I HIGHLY recommend 360! You won't be disappointed,. Their service is amazing.

Great place for repairs. Very helpfull and will walk you step by step with your car issues.read more

Communication is horrible, instead of analizing the issue they guess, costing money and time. They…read morealso up-charge over 50% for parts. Nick tried to gaslight me talking about "perception" when I came to correct an issue, that was addressed not once but multiple times . Went somewhere else and not only was i right but they found more issues sierra auto care missed despite having my vehicle for several days at a time. Maria, nice at first then give ls off an annoyed attitude when you call to get status or ask questions. This office has two people and multiple times one didnt know because the other was working on it which makes no sense. Clearly theres no communication between them either. Regret using them and would highly recommend going elsewhere.

Great service and trustworthy. Owner is very straightforward and doesn't try to upsell. Would…read morerecommend to friends and family.

Last week I went in to have my brakes checked because I'd been hearing a faint high-pitched noise…read morewhen braking, especially at low speeds when braking or releasing the brakes. I explained this issue over the phone, and again when I arrived. The shop said my front brakes and rotors were worn, so I had both replaced. I assumed this was the reason for the noise. The staff were friendly, helpful, and the price seemed fair. However, after the replacement, the same noise was still there - which was the main reason I came in to begin with. My front brakes would need replacing eventually, but I went in mainly to diagnose the noise. They offered to check the front brakes again for free. They put my car on the lift to listen for brake noise. While I could clearly hear the high-pitched noise each time when braking, the owner said he was unable to hear it. This confused me, because my wife and child can hear the noise every time we leave the driveway. When they backed my car out, we all could hear the high-pitched noise from the rear brakes (not the front brakes). It felt like my main concern wasn't fully addressed during my first visit. I felt like I was first sold a repair (new brakes) before having my actual concerns addressed (noise). Now I'm doubting whether I also needed to replace my water pump that day - which they said was leaking when I first visited to get the brake noise checked. I paid to replace that too, but was it actually necessary, or an upsell? They said they'd take off the rear wheels for $80 to check for debris and clean them, but at this point I'm not confident they would be able to diagnose my issue anymore. I don't want to spend any more money at this shop to check something that should have been checked when I asked on my first visit. To reiterate, all of the staff were friendly and I was treated respectfully and honestly - just to be clear for anyone reading to the end. But I will be looking elsewhere for a shop that listens to customers' concerns before charging for work. UPDATE: After reading the owner's response, I feel shocked. Again, I originally came in only to diagnose a noise - not specifically to replace brakes or rotors (or a water pump). I was happy to pay for new ones in order to solve my issue - the noise. I clearly communicated I was trying to solve the noise both times. I don't appreciate being told it's my fault for not pointing out exactly which wheels the noise was coming from. I'm downgrading this from a 3-star to a 1-star review due to this response. UPDATE 2: No, I was not shown any of my old or new parts before or after replacement - I sat in the waiting room while the work was being done; during the second visit, I was only shown my own car on the lift while trying to diagnose the sound, without any parts removed. But I'm not sure what that has to do with my review. My original noise concern was not resolved, and they didn't seem able to diagnose my issue. The owner's replies to my review sound very unprofessional and accusatory (do you reply like this to every review that's not 5 stars?) and I won't be replying here anymore.

Honest, competent. Repaired control arm and alignment on my electric car, saved $ vs dealer…read morerecommendations. Will recommend to other customers in SCV.

I had a very bad experience with this place. I wanted my AC diagnostically looked at and paid a…read morefee. They didn't really do that, instead they totally went through the whole system, and didn't attach something on brakes correctly, because when I got it back it sounded soo bad. Why would they even take the wheels off and do all this stuff, when I asked for a detailed AC diagnosis. I now have to take it somewhere else, where I trust the guy. This place seems like a complete rip off. Don't go here unless you want to be husseled and pay double what you should pay.

Great service again. Was worried about a myriad of issues but found it was a simple repair…read more Honest and straightforward with the respect deserved. Work done diligently and everyone inside and outside were awesome. Our Toyota and dodge are running great Thanks to you all. See you guys again soon.

Not all cars can be fixed and I stand by that...sadly no cars can be fixed at Halsey's…read more My "Frankenstein" Samurai was a nut that couldn't be cracked and I understand and I appreciated their honesty...but the next car was a bone stock Toyota FJ with a check engine light..once again, they didn't fix it...then the big problem..my '56 Chrysler...$11,000 to fix leaks that still leak, fix a transmission they torched and replaced that still doesn't shift into gear and for some reason they messed with the carburetor and now it idles at 40mph...$11,000 and I still have leaks, no heat, won't start, won't shift and when I actually do get it running, it's a runaway train...my wonderful dream car is a POS sitting in the garage...I wasn't going to put Halsey's on blast last year when I told Alan he needed to stop spamming me about "bringing my Chrysler back in for service!"...but they hit me up again..so here we are..they can't fix modified cars, they can't fix stock cars (a Toyota..really?) and they certainly can't fix classics. They did fix my brakes with the NOS parts I brought them but otherwise, my car is in worse shape now than it was before they touched it

Quality of work and value was well received. Nice to find an honest mechanic in the SCV.read more

amazing service reasonable pricing and friendly staffs. highly recommended…read moreAndrew is the best! he keeps u on the loop with your car and service

I ended up doing the work myself, BUT I was very pleased with his communication, honesty, and quote…read morehe provided. I would definitely recommend him based on this.

Ramiro worked on my Ski Centurion boat that would not. Oil change, oil filter, fuel filter, new…read morespark plugs, new serpentine belt, and new alternator. He got my boat running in no time and ready for the lake. He is super honest and quick!!!! I have also had him do work on my trailer when the slide wouldn't open due to a bad fuse/switch. He can just about repair anything!!! Give him a call.

My car started displaying a check engine light, although it was running perfectly. I used to go to…read moreAce "back in the day" when I owned classic cars, and gave them a call. I was told I could stop by for them to read the code. I dropped by that afternoon, and they read the engine code (no charge) in just a few minutes. I was advised of what the code indicated, and was told that the car was fine to drive. I made an appointment to have it repaired. I dropped the car off with "Shy" first thing in the morning. It was repaired by noon. I walk with some difficulty, and they are a two-story operation (showroom to shop). I asked if someone could bring the car up to me so I didn't have to do the stairs and I was immediately acommodated. Good to be back, they did a great job and earned another customer (back).

I had a great experience here after getting a second opinion on an issue with my car. They took the…read moretime to properly diagnose the problem, clearly explained what was going on, and only recommended what was actually needed. The pricing was fair, the work was done correctly, and the car has been driving great since. They also handled a small follow-up concern quickly and without any hassle, which I really appreciated. It's not always easy to find a shop you can trust, but this place definitely earned it. I'll be coming back for future maintenance.

Always satisfied! Great mechanics, friendly people, and Fair prices. Highly recommendread more

Took my truck here for four new tires. I have a lifted Ram with bigger than stock tires and wheels…read moreon it. There was specific tires that I wanted, and Tadeh was able to order them for me. I also wanted the tires mounted and balanced with "road force" balancing system, which they did. Also had an alignment done. Everything was done exactly as expected, on time, great communication, great price. Will definitely be back in the future for my Tire needs.