Completely ripped off. We had them replace the engine on our Mazda 6. Then we had issues with a rough idle and the car stalling at red lights. Took it to a dealer, they said our VTCS was bad, the PCV hose was faulty, and an air actuator on top had a WD-40 straw shoved into it after it was broken (presumably when the new engine was dropped into the car) Had the PCV hose replaced today and we found that it was sliced and then wrapped with electrical tape. Now, with a brand new hose, it runs like new. Shame on them for covering up their mistakes at our expense. read more

Tom's Auto Broker - The hose they tried to cover up. And the actuator with the broken nozzle. - Car Brokers Near Me - Arlington, Texas

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Very unprofessional ! Because of the water pump change (loss of coolant) I gave it up there. I got my car worse than before. Has not lost any more fluid, but my car stutters with every acceleration. NEVER AGAIN HERE ! read more

I had my very first wreck just recently (May 2016) in my 2014 KIA Optima. I got referred to Tom's by a friend and I must say they were amazing. I had to pay a little out of pocket due to my drivers side window being damaged before my accident (my insurance would not cover without additional deductible so it was cheaper to pay out of pocket). I requested they fix the glass due to be fact I already had a rental. The thing that really stood out to me however, was the fact that not only did they repair my drivers side glass--they even retinted my window! That to me is just above and beyond. I don't know of any other shops that would do that! Right?! Luckily this little gem does it all!! This little business' owners are husband and wife not to mention the sweetest people ever. Highly recommend taking your vehicle to them for the utmost care. read more

Tom's Auto Broker - Car Brokers Near Me - Arlington, Texas

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I'm not exactly sure why this auto shop is a "broker" (maybe it started with buying and selling cars?) but I took my vehicle here for some mechanical and electrical work based on a referral from one of my neighbors in Southlake. Finding a trustworthy auto repair shop is a daunting task, because in my experience, so many either don't know how to accurately assess a car's problem, and/or try to rip you off (often knowingly, more often unknowingly). Tom and Hai (owners) are one of the most trustworthy mechanics I've ever met. This is a family run shop that really seems to embrace honesty and openness. They are VERY good mechanics, and very fast. They are most importantly very honest and very fair in their pricing. If you have any type of electrical or mechanical problems with your car, definitely take your car here for an honest and fair assessment. read more

I came here because I was referred by friends. The prices here are better than anywhere else I've taken my car, and they take care of you fast!!!! My breaks are tight, and I'm now convinced I was driving with little to no brakes in the back, until I came here! I feel so comfortable in my own car again, and have them to thank! Not to forget they were extremely nice to my 2 year old, even gave her a pack of fruit snacks. As a parent it goes so far when a place is nice to my daughter! Will be back 100%, and recommend you come here too! Thank you guys! read more

I've been going here for year for a lot of work from body to maintenance and they do a great job!