I went to an appointment today at the Scarborough town location . I've been here few years ago . This time however; it was the worst experience I've ever had. They checked me in ; hung up my jacket even put the cap on me to start my hair . When the hairdresser; I believe her name was Olga ; came over she started questioning me . Oh does your hair turn curly when it's wet? Is your hair difficult to style . I think your hair is too short to do foils . Etc etc . Then went on to say she doesn't have experience with short hair . Right then I knew she wasn't experienced. Even if she said she would try theres no way I would've stayed .. I'm almost certain that when you do training at hair dressing school ; you have the opportunity to work with all hair types / lengths .As in the past I've had my hair cut, highlights done by several other people in the past . Males, females included . I've never had to disclose my ethnicity.She went up to the front to speak to the receptionist; so I followed her there . The receptionist made a call. I didn't hair the hear the conversation as she was speaking low . I heard the word ethic . Then she said we have another location in the mall that can do your hair . The hairdresser ; standing there smiling ; said oh I can walk you there . ; I said I'll find it myself . Definitely not what I was saying quietly . I was furious;I was going to go home . Then I thought ; let me see how the other place is . I was willing to give them a chance as they weren't the offending ones .My advice to you is if you want to have a pleasant experience and if you are a person of colour or Ethic as she addressed me . Stay away from here . It's really sad in this day in age we are still dealing with racism. With people behaving like this it will never end. I'll definitely be calling head office to file a complaint. I want them to be aware of how unprofessional they are .'I'm pretty sure that they have or will loose business as a result . I would never return here for any services in the future even if it was free . read more

i will never be returning and advising everyone to stay away from Tonyc. Horrible service. The male stylist and the receptionist would be chatting nonstop about the owner (tony's) car while she fixed her hair right beside me. this just distracted the stylist and he paid no attention to detail. he could not recommend any other hairstyle other than a combover, and it became obvious he also knew nothing about asian hair. they have no pictures for examples to show you in the salon and would spin you around in every direction in the chair during the cut. he doesn't face you to the mirror until the end when it's too late. He even tries to skip the wash in a "wash, cut, style" service. The cut was really unprofessional and his tools would dig into my scalp, i later found a bit of dried blood. the wash was probably 5 minutes long. during styling, Instead of fixing the cut he just applies more and more product. When i tell him it's flat, he just says "that's how i do combovers. it won't be flat after you wash it." read more

Tonyc Salon & Spa - this is a $33.90 combover? - Hair Salons Near Me - Scarborough, Ontario

If you are looking for good value and efficient cut, blow and style, this salon is it ! I was looking to reshape and trim of what was left from my post partum hair loss and Tonyc was able to take me with no appointment. I always go with the junior stylist/new talent because I feel like they take their time and need the experience. My haircut was exactly what I had asked for, $45+tax+grat and in and out in 45 mins. For someone who's looking for an inexpensive and quick haircut, Tonyc is the place! read more

I had a terrible racist experience at the salon. I ended up leaving close to tears. The manager wasn't in but I haven't heard from her or had any feedback through another member of staff. With coronavirus, both staff and customers felt it was OK to be racist towards all Chinese people, making me feel very uncomfortable. The manager clearly doesn't care about this which is very disappointing. I won't be going back. read more

I went here looking to improve my angled bob I guess you would call it and without much talking at all walked out with a cute, edgy cut that olny cost me $ 45.20 + tip. I had a Jr stylist do my hair so thats why it was so cheap because the prices went up to 100+ for a freaking hair cut because you had some " master" snip at it for a little. They offer a wide range of spa services for a hair salon but did not try any of them. Its very trendy for the Town center, and very expensive, but definaltiy worth it. My olny complaint is that I wasent told until the end when I was about to pay that their debt machine had been down, and they had the guy in trying to fix it, but failed too, I would have just gotten cash before I sat down, and It wouldnt have left me running across the mall to the bank, not a huge deal but a bit of a pain in the ass. Anyways check it out, and ask for Calyssa and shes off on Wed. read more

These guys cant fade men's hair. A fade by definition: "gradually grow faint and disappear." That means 0 razer, to 0.5 razer, to 1 razer, to 1.5 razer sized blade 0 meaning, by "no cover" or vice versa. You need to distinctively see the difference in gradient as you look at a haircut for each of the levels. These guys cut hair as if its a bob cut. You see 0. then you see 1 in a matter of 2mm width apart. Its okay though. I paid 40 dollars for wash and cut. You need to "see" a "fade". Hence why, its called a fade to begin with. They cut my hair, and casually tried to avoid my wash until i asked for it. But nonetheless, I walked out with a decent haircut. These boys need more practice or research to get a better rating from me. read more

Stay away from this salon. They are thieves. I went to this salon on July 2015. I asked the receptionist about keratin treatment and she told me that they have promotion for keratin for $150 only for that week. The next day I went with my daughter and asked before the treatment the same receptionist confirmed that it will be $150. After the treatment they asked for $200 plus tax . The receptionist I talked to already went home or maybe hiding somewhere. When I insisted that the receptionist told me $150, they treated me as if am lying when they know I am not .when I told them that I will only pay $150, they called the security for me . They are very bad people, they have no morals. I decide to pay that amount cuz I was going on vacation the next day and have no time to deal with such people. Also result was 30% of what I get in other salons. read more

WORST CUSTOMER SERVICE EVER!!! I wanted to get my roots done so I went in for a consultation to figure out how much it would be and we agreed on a price of $85. When I got to my appointment the older male hairstylist started making very rude comments about my hair and changed the price to $150 and then up to $350. After I said I only had $200 (which was more than double what we agreed upon) he literally kicked me out. Not nicely either. It was so humiliating. And when I was leaving, him and his other client were making comments about me and laughing. I was in tears the whole ride home. read more

I have been a regular customer at this salon now for a year and a half, give or take. I would like to point out that I have tried all the other salons at the Scarborough Town Center, some were O.K., and others not so great. I would like to mention that I am in my early twenties, I am asian, and therefore have naturally medium to dark slightly wavy hair. I am always trying to keep my hair looking stylish, fresh, and most of all looking healthy. The only reason why I come back to this salon, is purely for the stylist, Linda. The following are the reasons as to why I would recommend Linda : - She has great hair, to me a stylist's hair is a reflection of her, and her work. - She is young and knows whats in. - Very easy to get along with. - Does not rush the job. The following are the types of service I have experienced: - Hair Cuts : Amazing. - Ombre Hair: Blended very well. - Toner: Of course, when your not a natural blonde, your hair over time might start to get brassy. So, I had my ombre toned and revamped. The end results were terrific, and did not leave my tips dry. -Liquid Keratain: I had liquid Keratin applied to the middle down to the ends of my hair. Definitely smoothed out my hair and made it straighter. Had this done since May, and it is still lasting. Again, my hair is slightly wavy, f.y.i. This has definitely has stopped me from flat ironing my hair. Various Hair Treatments: Have definitely helped my hair, with the regular cuts, to now where my hair is healthy enough that I no longer need these treatments in my opinion. The only negative thing I can say about this salon, is that the ambiance of the salon is mediocre. Although, I know the salon had just recently renovated, still seems lacking. I hope my review has helped. read more

Literally the worst hair experience I've had in 15 years of dying my hair. I was in the salon for over 7 hours after they screwed up my dye job 3 times. I originally walked in expecting red hair with blond highlights. The stylist told me it couldn't be done and that he couldn't tell me which colour I could get unless he lightened my hair to which I agreed... not knowing that I was undergoing a colour correction treatment that started over $100. They bleached my whole head 3 times, and then one more additional time to add some streaks underneath. I picked out what I thought was a subtle dark purple colour which they began to add to the bulk of my head. It went on hot pink, and I questioned whether or not it was going to get darker. He assured me it would, but it did not. 2 more times they added this same toner to my hair expecting it to go a dark purple, but it did not! I had a whole head of dark pink hair, totally inappropriate for my job. The third time he tried to tone my hair, I literally burst out into tears about 45 seconds after he applied the toner. My scalp was so raw at this point, it was irritating my skin. I've never been in so much pain. They rinsed it immediately after I told him to take it off.. but what pissed me off the most, was that they tried to blame me for having "cuts on my head" and that's why it was burning. I did not, it was chemical burns! The next day the whole back of my head was leaking and a giant scab. Any who, the manager stepped in after the 4th attempt and got them to use a new toner (gloss) on just the top of my head that wasn't irritated that brought it to a darker purple colour that I was expecting. 7.5 hours later, they finally finished, and then had the nerve to still charge me $200 for the service. (that as with the discount of them screwing up apparently) I reluctantly paid, because honestly I was just tired of being there at that point. I argued, but they wouldn't come down on the cost, only gave me a free manicure. (big deal, 20 cents worth of nail polish). I walked out of there very unhappy, with a colour that I didn't even want, and my hair totally fried from the amount of processing it went through. Had they owned their mistakes, apologized and discounted my price significantly.. I would have possibly considered returning to the salon. Needless to say, I will never be their customer again, and I will continue to share this story. If I could give them no stars, I would. read more

After reading the reviews I decided I would try this salon. Don't be tricked like I was! All I got was my roots done and was charged over $200 dollars. I could have gotten my hair done by Vidal Sassoon himself for that much money. Did Naz do a good job? Sure. But not THAT good. Buyer beware! read more

Its unfortunate that people have had a bad experience. This was before one of the BEST salons i have ever been too. I walked in with (what the stylist called "brassy bush" haha) an ombre that had faded and dead ends. I asked for highlights and she did an amazing job, i walked out happy with incredible hair! My second experience was even better, i requested the same stylist and asked if she could bring my brown hair/highlights to a platinum blonde. The manager treated me with incredible respect and checked on my hair every so often to see if it was okay during the bleaching process. He even lowered the price because im a repeat customer and gave me a free treatment. Not only did the stylist bring me to a blonde, i left with EXACTLY what I had wanted. She even said to call if I had any concerns/wanted to come in for root touch ups. Again, its unfortunate people have had bad experiences but they have certainly stepped up to the plate when it comes to customer care. I have already recommended this salon/ stylist to all my friends and will be returning :). read more

Place pretty much suck!. they had one Talent by the name of Terry and he was THE BEST. hands down no complaints ever regarding him I'm trying to find out where he went but no one is notifying me as to where he's gone if anyone happens to go there and know where Terry went I'd love to know. read more

Raina C. if you are looking for Terry you can go visit EnVouge hair salon which between H&M and Timmy read more

!!WARNING!! I had recently gone to Tonic Salon & Spa at Scarborough town center for a service gone BAD! After speaking with mangers and trying to get a response from head office for over three weeks with no accommodation I've decided to inform the public. I've had to cut off over 5" of hair due to damage - which is huge for me because my hair grows very slowly. It's breaking off at the root! Some of you may be thinking "so what, it's hair", but it's more about the lack of qualification of their staff. I've done research and found more clients who have had bad services performed by the staff at this salon. I feel that if someone had a bad contractor or bad service in any industry I would like to be informed! So please, help me spread the word about this so they don't do it to anyone else. It would be one thing if it was just me, but there are more "victims". If anyone else has been to this salon and had a bad experience, let me know. Thank you! PS (That star rating should include negatives because I'd have given them a -5 rating if it were an option!) read more

I walked into this salon and asked if they had space. I was assured that there was. I spent over 45 minutes waiting before I got into the stylist's chair. That's a ridiculous amount of time for a salon that 'has space' if you ask me. If you don't have a space, say so, please. It's better than stringing someone along. They apologized for the wait and supplied beverages, which was nice, but doesn't erase the fact it happened. In the end I got highlights and a cut, which I was happy with. The stylist did a good job and paid careful attention to the details - which I appreciated, but he was a little too methodical and by the end I was just wanting to get out of there, cut be damned - never a good sign. After waiting so long, I had hoped the haircut would be done somewhat quickly, but instead it took an inordinately long time, too. I walked into the salon at 5, and didn't leave until 9. That is a ridiculous amount of time for a relatively simple cut and colour. All the waiting tainted the experience for me, to the point I'd rather go somewhere else next time. The haircut I got was nice, but it was definitely not worth 4 hours of my time. read more

If I could score this cheap salon at SCARBOROUGH TOWN CENTRE, i would give it a MINUS. I went for a haircut and asked the stylist to specifically cut it a certain length. I ALSO showed her a picture of how i wanted my hair done, how dumb can you be to not understand? And she is supposedly a senior art director and charges $ 75 for a haircut. Anyways, she literally cut my hair below my ears WHEN I ASKED MY HAIR TO BE CUT BELOW MY SHOULDERS!! I was so upset however did not say a word, paid and tipped her like a fool. This bothered me for so long and I decided to call back for my money back and to complain. I called SO many times and asked for Managers SAM and CINDY. Everytime, they were on vacation and NEVER called back. How ironic! I also heard from a friend that SAM would never call me back. She has been to that salon and received a horrible experience too. Please never go to that cheap place because they have cheap stylists and cheap Managers (for name sake,but do not understand client experience) . And clearly I did not get my money back! Best of luck if you still decide to go to the SCARBOROUGH TOWN CENTRE ONE! read more

It was my first time here and the service was amazing. When I enter the salon, I told the receptionist that I was here to fix a terrible haircut and she immediately brought me inside, took my jacket and I was seated comfortably. The atmosphere was great however, I did not appreciate their lack of honesty. The stylist I got was Rab ( I think that was his name) and he told me that in order to save time, he was just going to give me some trims with no wash. The haircut was great because he listens and tries to give you what you want. However, when I was done and headed out, the receptionist charged me wash, cut and blow.. Although the overall service was good, the fact that they charged me extra money without informing me before hand was disappointing. I got the wash, cut and blow for $65.00 + tax. read more

Okay so let me start by telling you that I had a 3rd ear piercing that was in for 3 months and 1 week and I've had so many infections and soo many tries to remove it but I've had MANNNYYY failed attempts. I went in one day and booked an appointment and the day of, I went in mentally prepared for some goo, blood, and healing with alcohol and salt soaks. I sat on the chair and LITERALLY within 5 mins I was done. She put glives on and took it out so easily and replaced the new earring in my ear. It was sooo convenient, simple, and quick. The customer service there was ABSOLUTELY INCREDIBLE! I'll definitely be going there in the future. read more

VERY VERY VERY BAD Experience from TONYC SALON Scarborough town centre....They charge me around $200, n i am not happy with their job at all....please think twice before you go to tonyc salon..No start for that kind of service....Hate them...they waste my time,money n damage my hair read more

I've had my hair cut here twice. The first time was by Mike, who did an amazing job, gave me exactly what I asked for and had was great to talk to. The second time I had my hair cut by a lady named Cindy who was not only rude but honestly did an awful job cutting my hair - she just threw in layers as she pleased and left my hair looking a choppy mess - when all I asked for was a trim on the layers I already had - WOULD NOT RECOMMEND HER!! read more

This is a review of their Fairview mall location. First off, I recently moved from Montreal where I was previously getting my treatments done and I am strongly considering diving the 5 hours every time I need my hair done. I will never visit this salon again! I went in to get my hair relaxed a treatment I have been doing every year for nearly 5 years and never had someone botch my hair up so bad. I was very clear with the stylist about my concerns and repeated myself many times that she had to be vigilant yet she was not. I think this should have been my first hint to run, she tried to assure me that she had used this relaxer on many people, even people with african american hair. I told her, I am not african american and she said yes, yes, but I have experience is what I am saying, I know what I am doing. So, I trusted her and that was a huge mistake. I left with a pretty haircut, but after the first wash I saw what she did. My hair was all broken around the base of my neck and the crown of my head. I literally had huge portions of of my head where the hair was broken at the root. Before I went in, I had shoulder length hair that filled a pony tail very nicely before I saw this "hair dresser", (I put this in quotes because I would really like to call her a butcher), it now wont even stay in a rubber band. I wont even mention how awful my hair looks when I leave it curly now, with the huge dent I have in my hair circling my head. I believe people are entitle to live their live how ever they see fit, but when this affects how you perform at your job there's a problem and this needs to be addressed. She was too busy getting high (yes... I mean smoking pot) while the relaxer was in my hair, while my hair was burning. When she finally returned to remove the relaxer, she wreaked and decided to hand me off to someone else while she helped her friend. I have never encountered such lack of professionalism, and I initially chalked it up to a comparison with my pervious hair dresser, but now I know it was her. read more

I've never been to Tonyc before this day. I went there asking if they had someone on hand that could do a balayage hairstyle (I had natural brown hair). They said "yeah no problem you're in good hands". As I was consulting with the hairstylist, he had mention that he doesn't even know what balayage is. There for at that moment I specified "no worries if you can't do it I'll go to someone who can". I wasn't being rude, he just didn't have experience and it made me feel nervous plus he seemed hesitant, therefor I gave him the option that I would go somewhere else. He insisted afterwards that he could do it once he realized that I was going to go elsewhere. Not only him but several other employer's came to my chair and convinced me that he was capable of doing this hairstyle. Therefore, I stayed and trusted them as they all seemed pretty sure. Once I saw the results of my hair, I started to cry. I felt EXTREMELY bad that I was crying because I could tell he was getting "bad talked" from his co-workers. My hair like most females is something that is precious to us, and when something bad happens to it you kind of just freak out. It was NOTHING like the picture I had showed him. Other co-workers came to me and agreed that it wasn't what I had asked for so they understood why I was so upset. They offered me to come back in the next 7 days and they would fix it for free with a more experienced colorist. I had no issue with that even though it was going to damage my hair even more with the blonde. However I was willing to compromise for that agreement if I was getting the results I originally wanted. There for I waiting for the 6th day so my hair had a little rest from the dye. This lady did make me feel in good hands that she understood what i wanted. While I was sitting in the chair and my hair already had color in it and I was waiting she had approached me and said "did someone talk to you about the payment". I looked at her in shock and said "no". At that moment (I found very unprofessional) came and said "well he under charged you the last time so you're going to have to pay an extra $150 my manager said". I felt obligated as I'm sitting in the chair to pay even though I haven't even seen my end result and they lied when they said they would fix it for free. How is it my problem that he undercharged me? Anyhow once I got home I looked at my hair and it was atrocious! There was no balayage, it was now PLATNIUM BLONDE AND IT LOOKS LIKE MY ROOTS GREW OUT! I was SO upset... all I wanted at this point was to go back to the beginning of this whole situation. I had no idea what to do at this point, I felt ugly, I could only wear my hair up or in a hat so it wouldn't show too much. It was just embarrassing. I just wanted to go back to plain simple brown that my natural hair color was before all this. I went to another hair salon at a different mall just to get an opinion. I was ready to box color my hair (even though I'm against that) because at this point I couldn't go to work or school without people commenting on how BAD my hair looks. Once I took my hair out of my ponytail, all their jaws dropped. They got every employee in that hair salon looking at my hair and I quote them saying "Who did this! They ruined your hair! They had no idea what they were doing! Where did you go?" Once I told them where I went they all looked at each other and said that's part of the same chain as our hair salon. Even then they felt so bad for me that they told me go talk to the manager, even go to customer service get your money back or credit. That same day I went back to the first mall where all this started. I asked to speak to the manager. I told her the story she was not helpful nor apologetic nor did she even ask for me to take my hair down to see what had happened. All I said is I would like my money back so I can get this fixed. She was no help and rude that I was actually shocked and stating that she can't help me. So I figured if that didn't work then I should call customer help. No one ever answered my phone calls and I left message. I would never wish this upon any girl. Females should always feel beautiful after getting their hair done. Feeling like you can't even look at yourself in the mirror because of your hair is sad especially when it's something that can easily be fixed. read more

75.00 dollars for my daughter to have a wash and cut with only 1/2 inch taken off her short bob and bangs trimmed.. Total time spent on her was 40 min.. Not impressed with the cost.. read more

I visited the Tonyc location at Scarborough Town Center in late September 2017. I booked an appointment to take advantage of a promotion they were advertising for a wash, cut, color and style for $99. When I booked my appointment I confirmed that the promotion was still available for the date of my appointment (the following day at 9:30 am). After my appointment was finished I handed the lady at the front desk my credit card and I was on my way. Later on in the day I took a look at the receipt and noticed that I had two charges on my bill. One charge for $95 and another for $55. Including my tip my entire bill was $186.45, for a promotion that was supposed to be $99 plus tax and tip. I called the store and spoke with the district manager Samantha who admitted that her staff had made a mistake on my bill. Instead of offering to refund me the difference, she offered to give me a $30 store credit because of their no refund policy. The $30 does not even cover the amount I was overcharged and correcting a bill that was overcharged by a staff member should be done without a question, otherwise it is theft. I have reached out to other Tonyc locations about this experience and they have shared that they regularly hear about scams taking place at the Scarborough location. One stylist at another location was so upset hearing about my experience that she provided me with the head office information since Samantha refused to give it to me. She rudely stating that she has already handled the issue, even though I was not satisfied with the outcome. I have not accepted the $30 gift card and it remains at the Scarborough location to this day. In the weeks after this event I have reached out to Tonyc's head office via email, phone, and Instagram. The email sent in October has yet to be addressed and although I keep reaching out to to head office it seems that no one is there to acknowledge any of it. I did receive a message back from the Tonyc Instagram page recently that sent me the head office email (the same one that I emailed 3 months ago and haven't heard from). I am very disappointed by this experience and I wouldn't encourage anyone to visit this location. They deliver poor customer service and Samantha is incapable of fulfilling manager duties and providing honest business to clients. It is unfortunate that Tonyc, Curio and Natural Solutions at the Scarborough Town Center are all under the same management. read more

worst experience ever! do not go here they will ruin your hair! they gave me a mullet and told me it looked nice!!!! do not go here, it will take years for your hair to grow back from the mullet cut! read more

I booked an appointment for colour and highlight with Niomi at Tonyc Salon in Scarborough Town Centre on June 25, 2016 at 12:45 pm. During consultation, prior to colouring, I explained to Niomi that I did not want my hair to look orange in anyway and that I was going for a more ashy undertone. Niomi and I agreed that she will bleach my hair and do a technique called balayage followed by a toner to neutralize any orange and red tones. Niomi had recommended trimming my hair after colouring to get rid of any dry ends. Initially, I was reluctant to have Niomi cut my hair and I specifically told her that I do not want to lose any length off my hair, so I do not want any trimming or haircut just of yet, besides I was not willing to spend extra money. She said to me, "I will trim just a little bit on the ends (1inch), after coloring the bleach makes your hair dry, DON'T WORRY, I WON'T CHARGE YOU. I do not want you to have a nice hair colour then have the ends of your hair look so dry. It won't look good. " Since she told me it was free, I agreed to her trimming my hair only because it would give me a finished look and because she said it would be only 1 inch. In the end, I was charged $175 before tax, the manager was not around and Niomi told me to call her if I didn't like it or needed fixing. I left the salon right after because I was running late for work and the same day I called Niomi and told her that the color was orange and that she had cut off 3 inches of my hair, she then went on to tell me that the toner would fade and as for the hair cut it only looked short because my hair is naturally curly, she told me to go home style and straighten my hair and if i still wasn't happy to give her a call back, The next day I called the salon and spoke to the manager. I told her I did not like the colour of my hair, that it was too orange, and it was definitely not the colour I asked for. I wanted an ashy blonde balayage . She explained she could book an appointment for me to go back for a redo or offer a store credit but that she couldn't offer or do anything about the length of my hair. I later explained that I was not comfortable with the idea of some else handling my hair from their salon because of my previous experience and Niomi's lack of knowledge of basic measurement, it literally cost me my hair that I would just like a refund so that I can go get extensions and also somewhere to fix the damage they have officially done. I told her that I could not and will not refer anyone to Tonyc salon because it had been such a terrible experience for me. I left the salon furious. Please consider this email in regards to my horrible outcome, thank you. read more