Alex help me with air conditioner. He's really good, I only…read moreneeds freon. Thank you so much Alex.

My AC started leaking out of nowhere due to a blockage and Airflow Bros was able to squeeze me in…read morefor a last minute booking. I was slotted for 12 to 2 and they showed up at exactly 12 on the dot. They even had shoe booties ready so they werent walking through the house with dirty shoes. Rebooked them again later for AC maintenance and a different employee showed up right on time for that appointment too, so it wasnt just a one time thing. What I appreciated most is how knowledgeable they were. They took the time to actually explain what was going on with the AC instead of just throwing terms at me. Ive had techs in the past be condescending or vague on purpose, but that wasnt the case here at all. Customer service was great throughout the whole process. This is going to be my go to for any AC or heater issues from now on. Thanks Andrew and Peter!!

Marcel was amazing from start to finish. I called in the morning and he was able to come out by…read morenoon the same day, which was a lifesaver during one of the hottest weeks. He was straightforward, honest, and gave no-nonsense recommendation, something I really appreciate. He quickly diagnosed the issue, replaced the capacitor, and suggested adding a compressor saver since our AC unit is nearly 20 years old. No pressure at all, just helpful advice. We decided to go with both and the pricing was very fair. Everything was done efficiently within an hour and our AC is running perfectly again. Highly recommend Marcel if you're looking for someone reliable, honest, and fast!

I called a bunch of companies on Yelp with great reviews, and while they were helpful, their quotes…read morewere super high. I finally called Marcel. I noticed some mixed reviews, but after working with him, I realized he's just a straight shooter who gets the job done fast because of his expertise. He charges a fair, standard fee and doesn't play games. Marcel came out the next day and gave me a zero-pressure quote. Although my AC and furnace were from 1989 they were still technically 'working,' but I noticed the heater wouldn't always kick on and the AC would struggle. Marcel was honest and said they were fine for now, but you never know when units that old will finally go. I decided to change them now rather than wait for an emergency. Even though I just got the quote, he had an opening and was able to get the AC installed just two days later! A few days after that, I decided to do the furnace too. This is where they really shined: because of how that 1989 Carrier system was built, they had to do almost double the work to modify the setup they had just done for the AC. They came back with no issues, handled all the modifications, and put in the new furnace. Now, everything is running whisper-quiet and they cleaned up perfectly. The crew with Renee, Enrique, and a third helper were super fast and very respectful of my belongings. They answered all my questions. l always prefer to support small 'mom and pop' company instead of a big franchise. You get a personal touch you can't find elsewhere. If you want someone highly knowledgeable who understands your needs without pressuring you for extras, call Marcel. I'd highly recommend them to anyone.

Great Prices, Work and Customer Service ... I highly recommend to anyone in need of AC or Heater…read morerepairs.

SERVICE, ABOVE AND BEYOND. PRICES, VERY FAIR…read more I can't say enough good things about George. He's genuinely a great guy. Water was dripping from an AC vent, and it was pretty concerning. I even started noticing small wet spots on my ceiling. I called George that evening. He said he was fully booked the next day, but still agreed to make time to squeeze me in. Unfortunately, the dripping didn't stop, so I called him back later that night. Even though it was around 8:30 PM, he came by, diagnosed the issue, and got everything resolved. I really appreciated the time, patience, and care he put into helping me understand what was going on. He was willing to go above and beyond to make sure the problem was fully fixed. He's definitely my go-to HVAC guy from here on out.

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

We had Rigoberto come out to inspect our AC Vent/Furnace. He was so friendly, understanding, and…read morewas honest about everything. We learned a lot about our current AC system because we were able to ask questions to understand the situation. Inspection price was beyond fair. Edit: I also wanted to mention the process to schedule a time/day for someone to come out was seamless. Customer service was friendly, easy going, but also I received texts/info with Rigoberto's picture during arrival as well. All of this gave me so much reassurance that this company not only cares about your happiness but also your safety which is crucial in this day and age when someone comes to your home. Rigoberto wore booties too and it is always so nice when contractors respect your home.

Are you tired of home warranty so-called "repairmen," less than knowledgeable, money grabbing…read moreand/or less than competent air conditioning and heater companies? If so, or even if you have not experienced this before, you really need to give the truly family-owned business of the HVAC Guys (La Habra) a telephone call for a free estimate. Luis and Anna are professional, knowledgeable, honest and will provide you with a good price for a HVAC system. Anna will maintain consistent and reliable communication with you in regard to the price, your availability, answer any questions and will follow-up on the work after Luis and his assistance have completed the job. The work is done carefully, and Luis respects your home (does not damage property) and keeps the work areas free of excessive mess. I have personally dealt with the HVAC Guys for more than 13 years now simply because I trust their work, professionalism, recommendations and prices for services. They provide reliable and quality HAVC systems and have a yearly maintenance plan to ensure your system is running at peak performance. It's been very hot this summer, so simply pick up the telephone and give them a call. You will surely appreciate a reliable HVAC system. John M.

Thank you Luis and your team. Fast and efficient. I got 3 estimates one very high and the other 2…read moreabout the same. Luis was not Pushy he Actually told me to sleep on it. I had different options and I wanted to review them. He was the only company that actually called me a few days later to check in. The heater comes on at 5:45 AM Monday-Friday & Air purifier is working perfectly and I can control the heat & cool from my phone. Thanks again for the Honest service

Service champions is the best company ever. They are professional, considerate, and they all know…read morewhat they are doing. My last service guy,Donovan, bent over backwards to help and he did a great job. as of yesterday, I now have a brand new air-conditioning unit just in time for the sizzling summer that I am expecting. I've been with this company since 2005 and I'm sure I'll be with them forever. You couldn't choose a better company for your heater and air conditioning. Allof the guys that work there are more than willing to help with any problem you have when they come out over and above the job they were sent to do. We seniors do appreciate that because a lot of things that used to be so simple have become so difficult. The quality of their work is impeccable and they always clean up beautifully before they leave. Give them a try and you'll never be sorry you did.

Came ahead of schedule and diligently figured out the issue. Very professional and personable…read more Would recommend. Giovanny went above and beyond.

We had an excellent experience with Happy Camper from start to finish. From our very first call,…read moreall of our questions were answered clearly and promptly, which gave us a lot of confidence moving forward. Juan came out before the work began to walk us through the entire process, and we really appreciated that level of communication. The crew of four was always on time, respectful, and very courteous throughout the project. This was an emergency situation for us, and they were able to start the very next day, which made a huge difference. They also coordinated directly with the restoration company and worked seamlessly together. We are very happy we chose Happy Camper to completely replace our sewer system. Their professionalism and efficiency truly stood out. We highly recommend them!

Money grab. I called for a simple clogged drain because I received a coupon in the mail for a great…read moreprice. Somehow the plumber ended up with a list of issues costing over$1,700! I felt like they were trying to pull a fast one on me, as a woman living alone. I also felt uncomfortable with him looking around my home and questioning the age of my ac unit and telling me that I should replace it with them (even though I said it was working fine). He also said I should replace all the piping in the house even though I've had no issues. I eventually called another plumber out and he did the job for under $500 and without hassling me. Be sure to always get a second opinion, especially if you decide to call Happy Camper.

You know they're legit when they can tell you the issue even before they look at your system…read more I contacted Dio in the morning and he got back to me quickly, letting me know that he can swing by same day. He and his son showed up and i described the issue (AC was blowing warm air but was working fine just a few months ago). His son checked my compressor capacitor, and just as he had said, it turned out to be the issue! They were able to quickly replace the capacitor and got my AC back up and running in under 30 minutes. Dio was extremely communicative, letting me know when he'd show up, and also had me try a few things before arriving. Also super fairly priced, and again, I'm very appreciative that he and his son were able to come resolve my issue during this heat wave!

First, thank you Yelpers for helping me find Dr Dio. The 5 star reviews are real! I reached out to…read moreDio about a leak from the AC. He was prompt and professional in setting up the appointment. He wore booties when he came into the house. He diagnosed the cause and walked me through the potential fixes as he laid out a plan to start with the least expensive option. He was able to fix the leak by clearing the drain that apparently had a big clog. Everything was explained to me. There was no upsell, and my AC is working. He has integrity. I highly recommend Dr Dio!