Brought in a 2001 Truck with a slide in cab over camper. They tried to call it an RV and charge…read more$200 for a SMOG. They were trying to RIP me off. Drove off, Took my truck it to A1 by COSTCO in Antioch. Cost me $65. SHAWN at A1 is a real one. Not this group of thieves.

Cautionary Review - Please Read Before Visiting…read more I had a concerning experience with Millennium Auto Care in Brentwood, and I feel it's important to share for the benefit of others in the community. In September 2025, I was steered to this shop by a AAA-contracted tow truck driver who strongly recommended it over a AAA-approved facility. I later realized this may have been a referral with personal incentives -- a red flag in any service industry. The shop diagnosed my car and quoted nearly $1,200 in repairs, demanded cash only, and refused to take a credit card for the diagnostic fee. That alone raises serious concerns about transparency and accountability. This wasn't my first bad experience with Millennium. Back in 2021, the same technician exposed wiring and suggested vague electrical issues that felt like a setup for unnecessary diagnostics. I recently discovered that Millennium Auto Care was formally accused by the California Bureau of Automotive Repair (BAR) in 2018 for violations including: Charging for parts not replaced Performing unauthorized repairs Failing to return replaced parts (Source: BAR Accusation Document) This is public record and speaks to a pattern of behavior that matches what I experienced. I've since taken my car to a AAA-approved shop that was transparent, professional, and backed by warranty. I'm sharing this to help others avoid being misled. Always verify shop credentials, check BAR licensing, and don't let tow drivers decide where your car goes -- especially if the shop isn't AAA-approved. Would have given them no star rating but minimum is 1 star to even get a review posted.

I brought my Honda accord to them after already had seen winter Honda where I bought it twice. They…read morecharged me an obscene amount for running a diagnostic that didn't show anything and did not fix the problem!! Auto doctor is also completely flummoxed by the problem, the huge difference is they tried everything and did not charge me. They are so concerned that they strongly suggested that I try another Honda dealership (not winter) and asked to be told what I find out, because they want to know for future clients. I recommend this place highly professional, very honest business.

This is the best shop in the bay! The staff is so kind and honest. They have taken care of my car…read moretwice and made me become a loyal customer. I recommend you checking this place out the customer service is excellent and if they are reliable, now a days this is hard to come by. If your car is having any issues give them a call and they will take good care of you like you're family!

Wow! This place is really knowledgeable and seems to be very transparent about services…read more I have brought by truck in here for service a few times now and have been happy with the provided repairs. I think it's important to note that a few times I need my truck back and they did their best to turn around the service quickly when they could. 10/10 recommend

The guy that I spoke to in front of the shop was very nice. Seems like an honest shop. I will be…read moretaking the car back. Prolly a few times bec it's an old girl and needs some TLC.

Extremely expensive, parts costs are almost double the market price. The receptionist quoted $270…read moreper hour for labor, then pretended to offer a discount to $255. The shop owner just made things up, they are completely untrustworthy.

The worst customer service I've ever encountered, owner is a bit violent. I got to speak to the…read moreMechanic to seem like a pretty nice guy. But the service manager and the owner are just horrible. Service manager knew nothing about mechanics or anything. I was recommended this place. I was hoping things were gonna go a little better. They're also very expensive. Peace.

Called and confirmed appointment for afternoon, no call back no show, I called from a different…read morenumber he picked up and hung up phone when he heard it was my vehicle! Poor customer service

Let me tell you something…read more.................... I was in Oakley, CA visiting a friend and advertising around town. We drove up from Los Angeles in 2 vans. We went to eat before leaving town and one of our vans Tierod snapped in half. If you didn't know this is a very serious problem and your vehicle is not going anywhere. We thought we were stuck in Oakley until the next day. Every shop I called could not mobilize to get us out of this jam and were busy 2 days out. I called Eric 3rd and found the best mechanic around literally. Him and his partner came out, introduced themselves, diagnosed the problem, told me quickly upfront what the problem was, showed me under the car, gave me the price, went to get the part while one person stayed with me, came back quickly and fixed our van efficiently. We let the guys do their job and afterwards spoke to them some more. Eric is a great guy who is a man of his word. I gave them a generous tip shook hands and hit the highway 2 hours later. Thank you Eric for great customer service The Genie

Called this morning and a guy said they had time to see me this morning at 9 am. Took my car in and…read moreexplain d to the guy that my car has been serviced regularly by my mechanic and that it currently has an exhaust leak. He proceeded to go into how it could be many other things. So after a long of back and forth I finally said let me ask you this, if I am smelling exhaust fumes in the cabin of my car what does that tell you? It's an exhaust leak he answers. Taking my car to a mechanic that listens to their clients. I suggest you do the same and avoid this place.

My vehicle has been her almost two years. Kai is the NEW owner has changed the name of this shop to…read moreavoid the bad review I assume. The place is under new ownership. My car is still in his possession and I called the police to get it back but I was told this is a civil matter. His shops is very unprofessional and my car was damaged and the original BMW rims stolen. He replaced with some terrible rims.... I dropped off car for to see why it would not pass smog. Only for SMOG!! Kai did not make me aware he was the new owner. I told him I needed car to pass smog so I could get it ready to sell. I did not sign any invoice. Over the next few months I called and asked what was going on with car and he said he needed to drive it more to figure out what's wrong with the vehicle. I even went to the DMV for him to get temporary registration done on it and still after that he had not found out what was wrong. I called again to finally tell him I need car back. He wanted me to sell it to him for $7000. I said no thank you I am looking to sell it for more. When they brought my car around the front of shop the 19 inch rims were gone and replaced with something else!!!The car was filthy and the exterior had damage. The license plates were removed and replaced with some other plates from a car rental. It looked as though parts were removed and the car was not recognizable. I am the original owner and garaged this car since I bought it in 2003. I have kept this car in beautiful condition until I made the mistake of bringing it here, because I thought it was same owner that I had good luck with before. When I dropped it off it was in great condition. Kai wasn't even there and they had to call him. I told him I wanted my rims back and the car cleaned and put back in the shape I brought it in. Car was left out and the rims were stolen?!?!? My family friend is with law enforcement and we finally called the state to inspect the car and shop. Kai is shady. He sent me a bill for over 1200 for crap I did not ask him to do and for the cleaning and damages he made to the car. I had no idea he was owner and has repeatedly dodged me and now is involving people I did not even drop the car off to. Do not take your car here! He is a shady business owner!! I have included photos to show the vehicle! This shop was also being investigated by state. Be aware. Kai will not give back my 2003 BMW M3 convertible and he still has it as of FEB 27, 2018. I have to go to court to get it back!!

I'm super hyper paranoid when it comes to my car just because I don't like being stranded somewhere…read moreand having that helpless feeling. George is still my "go to" guy when it comes to my car and when I have problems with it. He is so nice, friendly, and accommodating. I literally just have to pick up the phone, dial his phone number, tell him the problem, and he will squeeze me in no matter how many cars he's working on just to see if it's something major. Did I mention he is super duper nice? I have converted my Dad into seeing George too and he sees no one else when it comes to fixing his car. We don't trust anyone else. George is just that honest with you. He is straight up front with you on costs and no hidden fees whatsoever. He also gives you a great estimate as to what the turnaround time would be for when your car is fixed. He's just too awesome for words! Whoever wrote that negative review, I don't believe it. Are you sure you even have the right shop when you wrote your one star review?? George's auto shop hadn't even been open for that long!!!

The best place I have the pleasure to go related my car. The owner very nice person to talk to…read more Fair good estimates and 100% trustworthy repairs. No like other places that they fix one thing and they messed up another so you have to comeback and paid for something they should even touch to begin with. This place is 100% trustworthy related car repairs and customer service. I'm so glad I find this place!

Happy to see all of these five star reviews from satisfied customers! Unfortunately, I'll never…read moreknow. Just got off the phone with All Service, and whoever the guy was that answered the phone (No name, just a mumbled "All Service" greeting), was throroughly unpleasant. Abrupt, condescending, seemed to expect me to know everything about a service I've never had to book before and was audibly irritated when I had questions. Hung up the phone to do some research and quickly decided I wouldn't be calling back. Glad to see you do such good work, All Service. Sadly enough, the initial phone call is the gateway to your business.

I grew up with a single mom who usually felt she was getting taken advantage of by mechanics. I…read morethink she probably was in many cases. I have always been naturally skeptical of mechanics as well for this reason. Unfortunately, the mechanics of a car are not even close to my specialty and I have to rely on the mechanic's knowledge. That is why, to me, having the right mechanic makes all of the difference. I have found a trusted mechanic in All Service Automotive. John, the owner, has taken the time to explain my options to me, explained the problem and has gone out of his way to ensure I had a great experience. I always feel like he is being truthful and not trying to just get my dollar. I have to admit I don't like going to the mechanic because you never know what is going to happen; however, I am extremely happy that I have found a mechanic I trust and recommend. I have had friends and co-workers go to John as well and they have always had great feedback for me and have thanked me for the recommendation. All Service Automotive always gets my hard earned dollar when a car need comes up.