Danilo and the crew are amazing, very courteous, honest and diligent. Waiting area is clean and…read morecomfortable. I will only bring my 2001and 2017 Audis here for service. The best value is found on the outskirts of Charlotte. Experience great value on your car. Most recently we also experienced great service on our Lexus.

Alta Auto Group Performance shop is a professionally owned business in the heart of Concord, NC…read more Alta specializes in high performance vehicles and special cars, but they can fix just about anything! My entire family takes our vehicles to Alta; they are family oriented, professional and very fair with repair prices. My son purchased a later model BMW from the manager of the shop and I have to admit it's in great shape. If you're looking for highly trained professionals to work on your car, look no more, just head to Alta Auto Group Performance.

Fast, quality service - time and time again! We have visited this location countless times & have…read moreno complaints. Thanks, Take5 Wilmington! (We have also visited a handful of other locations without complaint, I would give kudos to this company across the board.)

First time at a take 5 Oil Change! What a wonderful experience. Tyler was so helpful! I got my oil…read morechange and tire rotated. The whole thing took a little less than 30 min. I was appreciative of their speedy service and kind treatment.

Very polite and honest. I had a 2008 civic with a bad ac compressor and they quickly diagnosed the…read moreissue and were upfront about the costs and options.

For months we had trouble with the trunk lid popping open on our Honda Accord when we'd go over a…read morebump or railroad tracks, and it was difficult to get the trunk lid to stay latched. Finally we had to use a bungee cord to keep the trunk lid down. We took our car to Paul's Automotive and they were able to order and install a new latch and now we are happy to be able to use the trunk without fear of it popping open. Paul's Automotive is a place to go for a lot more than an oil change or a "Check Engine" light. They definitely can take care of all your car care needs!

I am from Atlanta, Ga and a old Just Brakes customer! A year…read moreago Pep Boys bought out Just Brakes in Atlanta. So now all JB in Atlanta are Pep Boys! Last October my check engine light started flashing on my Silverado and no one could tell me why! I even took it to the Chevrolet dealership near my home in Atlanta, Ga. and they missed diagnosed the issues! I knew I needed brakes and shocks on my truck and I knew I was coming to Concord, NC for my birthday! So I decided to bring my truck to the Pep Boys here to have the work done! Now here's what I didn't expect, I didn't expect Tanner the automotive Tech to be so dayum good at what he does! Tanner took one look at my truck and saw that my PVC hose had come loose on my truck which was the cause of my flashing cel. He also saw that my value cover gaskets were leaking! He also told me I didn't need a brake master cylinder, but I did need just front brakes! Tanner replaced my front brakes and resurfaced my rotors! Tina the asst manager, made sure that I was able to apply my Just Brakes wannaties, all the work was going to be completed that day, and have my truck would be back to me before a event that I had to attend that evening! She also made it possible for Lyft to take me home while the work was being done on my truck and then pick me up again! Today I told Mark Davis the store manager, the fact that Tanner was able to address and fix my check engine light issues was enough for me to come back the next time I'm in town! With the new shocks and brakes my truck rides like its brand new! Thank you again Tina, Tanner and Mark for your outstanding customer service! You guys totally Rocks!

Awful customer service! Unbelievable at the counter ignoring and check out no information or help…read morewhen questions asked. I felt disrespected. Was going to buy tires when state inspection failed but because of the very poor customer service (man at counter - Dillon)

FLAGSHIP* SHOP SERVICE * Flagship Meaning - A product or…read moreservice that is functional, beautiful, perfected over the years By Andrew Laboy April 3, 2026 Integrity, commitment, honesty, and customer service. These qualities are the facets that reinforce my trust and brand loyalty. For the past decade, despite living 45 minutes away, I've preferred driving or towing my car there instead of using a nearby mechanic. Even on the most hectic of days, the front-desk staff always welcome you with a cheerful smile. The BOSS, Howard, is very kind and will recommend only the necessary actions that you must take to fix or maintain your car. FROM THEIR OWN WORDS: Fair Repair Auto Care is dedicated to helping our community keep their vehicles running smoothly while saving money. We understand how essential your car is for daily routines, whether it's taking children to school or commuting to work. That's why we're here for all your maintenance and repair needs--from oil changes and brake service to engine and transmission repairs or replacements.

Make sure you know how much these guys are going to charge you for service because they won't tell…read moreyou. I left my car there and they said they would look at it then charged me $500 for a service I didn't even ask for (diagnostic test) and kicked my car off the lot saying they did not have space to look at it any further. Seems like a scam shop to me Disappointed if I could give zero stars I would

Went here for my first state inspection. I booked online for an appointment. Super easy. The staff…read morewere great and friendly. It took about 30min on a Saturday. I paid $40 total. It was $30 for the inspections and an extra $10 for the window tint. Would come here again for next year.

Friendly staff and quick service. Waiting room was not gross like some mechanic shops can be. We'll…read morebe back!

Update 7/21: After posting numerous reviews --and filing a dispute with my bank--I was contacted by…read morethe district manager regarding my experience. He was respectful and took the time to understand the situation, but initially stood by the no-refund policy. However, after I provided documentation from Ford confirming the recall had been completed, along with paperwork from the branch showing inconsistencies, he agreed to issue a refund. I'm grateful the situation was ultimately resolved, but disappointed that it took this level of effort and public pushback to be heard. I wish they had been willing to have a conversation before I had to exhaust every possible avenue. That said, I appreciate that they did eventually make it right. I would give the district manager 4 stars based on our actual conversation--but I'm updating this review to two stars overall because of the level of effort it took to get here, and the prior conversations had with the branch, customer service, and BBB correspondence that all doubled down on their policy regardless of the specific situation.

The manager was gossiping/calling names about my MIL not knowing her son was listening to them talk…read morebadly about his mom. They said harsh things about her being Italian, the car she drives & then proceeded to make blow job motions with their hands & face, WHILE TALKING ABOUT MY MOTHER IN LAW. She has spent plenty of time & money at this shop just to be mocked and degraded behind her back by the MANAGER. Needless to say, we took our keys and left and will NEVER be back. When my husband approached management, apparently we heard wrong & the hand motions were talking about a "car valve", yeah right. What a joke of a business. Only giving a 1 star bc I can't give zero.

Best car service to date. They understood the assignment. Find the noise and repair. No pressure…read moresales tactics. Honest assessment along with recommendations. They have an online site to reserve appointments and track prior work. They send email and text confirmation. Everyone is friendly, professional and trustworthy. After 4 repair shop visits to other places, I finally found a mechanic! Fair market rate pricing, courtesy, good customer service and a range of repair services they can do. Highly recommend you try them!

We've been going to Brandon and his team for years, and I wouldn't take our cars anywhere else…read more Last week we had an issue while travelling on vacation. I called from the road and they were able and willing to work with an out-of-town shop to fix my problem. The older I get, the more I realize that circumstances will happen, but the defining moment comes when things don't go as planned - how do we react? Once again MHM proved themselves, coming through and standing behind who they are and what they stand for. I appreciate having a place that does quality work for a fair price, and that's why being able to trust someone to work on my car is important. That's why I will continue to trust them, and Brandon will continue to be... MY Honest Mechanic!

10 Minute Oil Change my a$$. I waited for 30 as the 2nd person in line without a Hello or we'll be…read moreright with you or sorry this taking so long. They knew I was there because they kept looking at me making the whole thing even worse. I left and went over to Strickland Brothers 2 mins away who was cheeper and kinder.

I believe this is the nicest group of mechanics I have ever run in to. They helped me with my car…read moreso I could feel safe driving it. I had a engine light and a tire pressure lights for 3 of 4 tires. They were honest with the diagnostic and I ly fixed what needed to be done. Throughout my time waiting they were all professional, courteous, and extremely accommodating. I appreciate when they take the time to explain what they see. I was not over charged for the services. They actually told me up front what the initial would be. Thank you! This service location does oil changes while you wait in your car! They have a full service repair shop as well. Chuck is installing a new engine into a car! They really do it all. You really should check them out. I will continue to go to Express Change and Tire Engineers for many years to come. Thank you all for taking care of my car.

Very friendly staff and helpful will recommend for anyone not afraid to spend money for quality…read morework.

What a GREAT place! Friends told us to take our 2001 BMW M Coupe 170 miles to EuroEnvy when we…read morestarted having engine problems during a group drive. They were so right! Tom and Shannon are very experienced with Audis, Mercedes, Minis and BMWs, especially BMWs with S54 engines like ours. They squeezed us in the same day, and Tom diagnosed it as needing a throttle position sensor - and he had one in the shop! They drove us to the mall to have lunch and hang out until the car was ready,and drove us back. Tom explained everything he did and gave us great information about other work we might want to do on our 24 year old car. Anyone who will do all that for an out-of-state customer they'll never see again is worth their weight in BMW parts!