Professional, prompt, polite, all the alliterations. I hired Top Fleet to take my daughter (and me) to her COVID vaccination appointment. The driver was kind and kid friendly. They truly helped make something that could have been scary into a special memory. Every detail was easy. They were communicative, responsive, and clear on all aspects of the job. I will call them again and again. Thank you. read more

Top Fleet Limo is amazing to work with. They have the most professional drivers and are always dependable. I Would never use another car service. From their SUVs to their Sprinters... cars are clean, comfortable and they have a great selection in all sizes. read more

With same day notice, TFL was able to arrange a limo to pickup my daughter and her friends from a very busy Windy City Smokeout and bring them to Srlington Heights. Very professional, courteous, drivers. read more

We were on the fence about using a car service for my daughter's birthday party, but Top Fleet was well-worth the expense! They were prompt, friendly, and organized. Our driver, Dennis, was amazing. He kept us on schedule to the minute. He even confirmed for us which entrance to use at our destination. I dare say, the limo ride was the best part of the party! read more

Top Fleet Limo - Limos Near Me - Chicago, Illinois

Top fleet handled my wedding on 8/26 and they were fantastic. The drivers went above and beyond to help us make sure we were on time. I had 4 charters, each one was on time and reliable. Finally, I had a question regarding billing and the owner, Ryan, reached out to me directly and answered my questions. They run a tight ship. read more

Top Fleet was great. I worked with Ryan, he was quick to respond to my emails with all of my questions (and I had a lot). The day of the limo we rented had some AC issues, but we got a different option that worked just fine. The driver was super friendly and helpful. We had a great time and enjoyed being in the limo and it made our wedding day so special. Highly recommend. read more

Top Fleet Limo - Limos Near Me - Chicago, Illinois

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A friend of ours had booked a Top Fleet party bus for a birthday party, and our excellent experience on that bus lead us to use them for our wedding day transportation. The owner, Ryan, was incredibly responsive to our initial quote request and subsequent questions. On the day of our wedding, our driver, Shaun, was exactly where he needed to be and we got on a warm, fully stocked and modern bus. We were taking the bus around on the day of the Michigan Ave lighting parade, so Shaun was mindful of traffic and ensured we got to our reception at exactly the right time. I would absolutely recommend TFL to anyone looking for a limo or party bus service, and would use them again in a heartbeat. read more

We had a good ride that fit all of our friends and they were able to get us to the event safety

Liked the ride. We got there in enough time to get our festivities started. Nice driver.

We booked Top Fleet Limo for our wedding party transportation, and a second bus for our guests. The limo and bus were much more affordable than other transportation companies we looked into. Both cars were on time and the drivers were super nice and professional - they even put a "JUST MARRIED" banner on the limo after our ceremony! We will definitely be using them again! read more

Top Fleet did an incredible job supporting my company offsite in Chicago. Our transportation needs were a little unusual, but they were on time and on target for both legs of our trip. The drivers were super professional and their Ops Office made sure we were linked up and moving as requested. read more

On time, great communication, absolutely would recommend! Ryan made sure that we got exactly what we wanted and what we needed.

I used Top Fleet and ordered a stretch hummer for our wedding. It was only a week or two before so it was last minute and I liked their price and response time. And their "Official Sponsor of the Chicago Cubs" status. We were promised non-alcoholic beverages, water and ice in a luxury professional vehicle. What we got was a party bus (not a stretch hummer), that came with no beverages and no ice. There was a bathroom, but when a girl in our wedding party went to open the door the entire vehicle filled with a smell of sewage. The driver was pretty good, that's the best thing I can say. I called and talked to a sales associate after our honeymoon to get some sort of explanation and compensation. He promised to return my call and never did. Strongly discourage you from using this company. read more

We enjoyed an excellent round trip from the northern suburbs to a show on the north side of Chicago. Art, our driver, was punctual, an excellent driver and all-around nice guy. The SUV was very comfortable and clean. Communication from original booking to post-trip was thorough and detailed. I highly recommend Top Fleet for your livery needs. read more

Top fleet accepted a ride, then confirmed my booking. Then, just 2.5 hours before my departure time, emailed me to say the couldn't fulfill the ride. I'm traveling with a toddler and am now scrambling to find an airport ride with a car seat. read more

This was well worth the time and money. Top Fleet took care of me by tracking my flight times and making sure I was picked up at Midway as I was walking out of door 2 lower level. I had never used a car service before and honestly the price was compatible to a cab ride of Uber X. I will always use Top Fleet from here on out. The rides both times were in Nice Lincoln's that we're clean and well maintained. I enjoyed the piece of mind by knowing my times and dates were all pre confirmed and already paid for. Easy to book, great service all around. Highly recommend this service. read more

We had a great experience with Sam (our driver) and Top Fleet for our wedding limo! From the first phone call to make the reservation, they gave us great recommendations, including how to find the right size limo for our party and how to book online for an extra discount. Sam arrived in a complimentary upgrade on time, and the limo was exactly what we were hoping for: clean, spacious, and stocked with water and drinking glasses. Sam was flexible as we asked for some new destinations on the fly, and he was polite to our wedding party and photographer. Would definitely recommend Top Fleet again! read more

Worst car company ever. If you're not the Chicago Cubs, or dropping a ton of money, they don't care about you. I had a pick up with them not long ago, with a confirmation number. Driver never showed and I had to scramble for an Uber. Total disregard for the panic they induce when they don't show, forcing me to scramble for a plan B. They cry about losing business to taxi and ride share companies, but at least they are dependable. This is not the first time they whiffed, either. So, three strikes, they're OUT. Will never do business with them ever again. read more

We booked Top Fleet for a 3 day business trip. Service from Ryan was top notch. Their bus was clean, modern, and we'll equiped. The Driver was very friendly, professional, and accommodating. Ryan went out of his way to make this a wonderful experience for my team. I would not hesitate to book them again! read more

We used Dan for a day bus trip and he was incredible! Very accommodating and relaxed! He made sure we had a blast, while bing prompt and polite! He even helped us pick up the bus at the end with a smile on his face! Thanks for a great trip to the Norte Dame vs Syracuse game!! read more

THE BEST. This was my first time to Chicago and I was in need for a bus to accommodate 35+ clients to and from our hotel to Wrigley Field. As you can imagine, the anxiety was high to find an exceptional company to follow through especially in an unfamiliar state with no prior recommendations. The first company I contacted was Top Fleet and ended up booking the same day. Ryan answered within 3 rings which was impressive. He made me feel at ease with his thorough responses and was very accommodating to my requests and schedule. He was willing to text me pictures and worked with me on the time difference. Top Fleet provides nothing less than exceptional service. The prices are competitive, they are easy to contact and showed VERY WELL. We were a full house with standing room only and only received GREAT feedback on the bus. Jim was our driver and was the best. They hand held me through the whole process and made me feel like a close friend or family member. Top Fleet also provided any beverages of our preference including alcoholic drinks. They just required a list of what was needed, charged the card on file and presented a receipt at the conclusion of the event. I will definitely use them again! read more

I am sorry it took me this long to write a review, but with Syracuse winning 5 in a row since our trip to Notre Damn I knew I had to get this post settled. First off I want to thank Dan the absolute man for an amazing and safe experience to South Bend. We rented a massive 55 person bus from Chicago and every single person on there had a blast. Dan was perfectly on time in the morning and an absolute gem through the day. He kept the entire party alive. He helped manage every stop without a complaint, and to do so on a weekend where the Women's rights march was happening was a godsend. He was so helpful through the entire day. Thank you Dan and thank you Top Fleet. 100% book with y'all again for my next adventure!! read more

Top Fleet Limo - Limos Near Me - Chicago, Illinois

I've used Top Fleet a few times and have always had great service! Last weekend we got a party bus to get back to the city from a concert at Allstate Arena.  The weather was absolutely awful and pouring rain.  The driver went above and beyond and picked us at a location where we would not get wet and had an umbrella for us to use to stay dry.  The party bus was very clean and to be honest was maybe the best part of the night (after seeing The Chainsmokers). The driver was very accommodating and he even made a couple extra stops to let people off at a different location than our original planned destination.  I would definitely use them again and would recommend Tom Fleet Inc to all my friends! read more

I hired Top Fleet yesterday for a ride home from ORD to the city after a business trip and I was super impressed with the service. I was a little concerned about how it would end up because my flight was 30 min late and then it took forever for our bags to even come up at baggage claim. I had asked for a 4:45 pick up and I didn't even have my bags til 5:40, so I was wondering how the driver would handle this. I was totally impressed with the driver, the car and his service. He was very polite and professional and the car was in immaculate condition. Most of all, I was thankful that he was there still waiting for me at my pick up spot, despite the fact that I was so late. He was very respectful as well, asking me how my flight was, if there was anything I needed etc. I will definitely continue to use this fleet company! thank you top fleet! read more

We got married back in April and following my awesome birthday experience, we booked Top Fleet for our wedding party bus. I'm so happy that we did. Their prices were totally fair, especially as compared with other companies. Not to mention yet again, the vehicle they picked us up in looked to be brand spanking new. It was my wedding day so I didn't stop to ask the driver the age of the bus, but it was in perfect condition, sparkling clean, and super fun inside. And might I add, I looked amazingly beautiful in my wedding dress in that dope party bus. I liked that for a small additional fee we were able to give them our drink order and they stocked the bus with all the alcohol, water and pop that we wanted. One less thing for me to mess with. They were cool about us bringing food on the bus (a girls gotta eat, ya know?). Additionally, just for reference, we had 15 passengers on the bus and we fit just fine in addition to a cooler of drinks, the girls' "getting ready" bags and winter coats (it was early April and still pretty chilly), and 2 big bags of food. We had Top Fleet pick us girls up at my house and take us over to the church, whereas the boys got ready at the hotel and made their own way over to the church. When the driver arrived at my house he was 15 minutes early (which made me a very happy bride- I'd had nightmares about the party bus just not showing up and us girls having to call Uber for a lift). But no- he was early and he was kind enough to schlep the food into the bus for us. Much appreciated as I didn't need to kick off my wedding day with food dripping down the front of my white dress. During photos between the church and reception the driver was more than patient and accommodating and didn't blink an eye when photos went a few minutes past our agreed upon timeframe. He was also really cool with the number of stops we made the poor guy make. He was totally chill when, on the way to the church, I sat in the back of the bus screeching that OMG I'm GETTING MARRIED! I'M GETTING MARRIED! He acted as though every bride he drives around town does that. All in all we've had 2 great experiences with Top Fleet and we would absolutely use them again and recommend them to everyone! read more

I used Top Fleet Limo for my fiance's birthday celebration and was incredibly impressed. I filled out an online quote request and in less than 10 minutes I received a personalized email from Ryan with a very reasonable quote. I had some questions prior to booking and Ryan responded to each question incredibly fast. Upon booking, I received a confirmation email with all the details and pricing of my reservation. On the day of, I got a call a half an hour before my pick up time from the driver, who introduced himself and explained where he would be parked and that we could come down early if we wanted to. When we came down, the driver (Bruce) was incredibly friendly, taking pics of our whole group in front of the limo, showing me how to plug in my phone for music, and encouraging us to use the champagne flutes on board. The limo (an SUV limo designed to fit 14) itself was really nice, clean and new looking. Bruce returned on time to pick us up from the restaurant at the end of the night. Highly recommended overall for your limo needs. read more

Top Fleet Inc. was so responsive when I was researching services for a group event . Ryan (owner) responded very quickly to my request and answered all my questions as well. Top Fleet, Inc was selected for our group event that was held Wednesday evening (8/27/14). Bruce was our driver. Bruce was dressed in a nice suit, arrived early, introduced himself to me and let me know the plan for the night. The car was a new dark, Lincoln SUV stretch. Interior was very clean. White wine, beer and water was chilling for our guests. A cooler with also available in the trunk as well. It was perfect, as we had food items from our event that needed to be chilled. The ride was scenic - from Roosevelt Road going East to Lake Shore Drive and finally our destination Navy Pier. All the guests were comfortable in the car. We enjoyed our drinks and pizza along the the drive to see the fireworks at Navy Pier. Bruce sent me a reminder text to let me know where the car would be when our party was ready to return back. The ride back to the restaurant was smooth. Once we arrived, Bruce removed all our packages in the trunk. Bruce is friendly and a very professional. My Manager was pleased with the service. Top Fleet Inc., will definitely be selected again in the future. read more

Super friendly and accommodating. Great experience with no flaws! Would definitely use again:) read more

Top Fleet Limo - Limos Near Me - Chicago, Illinois

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I used Top Fleet for a wedding recently. Five friends and I needed to get back into the city from the Western Suburbs from a wedding that ended at 1:00 am. Pros: The driver was about ten minutes early and had a really nice suburban that could accommodate all six of us. He had no problem waiting. I booked a week in advance and got a good rate considering we had four drop offs and a late-pick up. $144 total. Cons: The driver got pulled over for speeding (65 in a 55 I believe). It added about 10 minutes to our trip and frustration for 6 people who had been drinking at a wedding for 5 hours. The cop gave him a warning and let him go. In my mind, not a big deal, but a professional livery driver should exercise a little more caution. The bigger con in my mind, and the reason I will not give 5 stars, is that the service billed my credit card $144 at the time I made the reservation and then they billed me $144 again the day of the reservation. I had to call in to have this corrected, which is completely unacceptable. The guys said it was a software problem. I believe him, but... ***fix you F'INGsoftware so it does not steal from your customers*** Thankfully it was refunded within a day, and I did not have to call back. Anyways, it's a bullshit problem for a customer to have to catch and have corrected. Otherwise, I think this is a high quality, dependable car service that is also affordable. $144 for a suburban beats the absurd prices that all the other services quoted (generally $20 for an after midnight pick up and $20 for each additional drop off after the first). In general, whatever car service you use, always call the day of to confirm, and always make sure in the few days after that you were charged correctly, since it's always done on the phone. Be vigilant. read more

Absolute best - BEST - transportation services in Chicago area. Top Fleet is incredible. Professional, prompt, clean, friendly.....I could go on. The only transportation service we use when in the Chicago and surrounding areas. The owner, Ryan, is great. Always accommodates last minute requests and changes when necessary. Very communicative. Highly recommend Top Fleet! read more

Our business used Top Fleet services to pick up our out of town guest from ORD and drop them off at a hotel in the south loop. I had spoken with Ryan and asked to have our guest communicate directly with the driver. Our guest where happy to have the ability to speak with their driver once they landed and they informed me that they arrived at their destination without any delays. The next morning I called the driver to assure a timely arrival and he arrived at the hotel to pick up our guest on time. The same driver dropped our guest at our office at the Civic Opera building and waited out front to take our guest to various locations within the city of Chicago. The driver was dressed professional, curious, and prompt. The vehicle was clean and stocked with cold water. We where happy with the service and pricing, I have also used this service for personal use departing and arriving from ORD. Departing the driver arrived as scheduled. For the pick -up our flight came in early and the driver ran a little late as expected when traveling on our expressways. I was happy to sit with my family and enjoy the ride home in a comfortable clean limo. Tomorrow I have contracted Top- Fleet to take my Aunt and her caretaker to the dentist in the south Loop and back. Top Fleet is a good alternative sometimes it is best to let the professional's drivers battle the rush hour traffic. I would highly recommend Top Fleet. read more

Nickeled and dimed. I rented a bus for a wedding on 4/20/17, and coming from out of town, the service in getting it all set up was really pretty good. In fact, because my guest list was nearing the max limit of the bus, I was offered an extra bus "at no charge" to help out. The buses were on time and the drivers were just fine. The problems were the extra charges that were later added in. I was called about the time of the scheduled pick up from the hotel (of course, in the middle of taking care of last second wedding details) and I understood that the bus was going to be late to the venue due to traffic. At no time do I recall being asked to pay overtime for a driver to wait longer for extra passengers who had not yet boarded as I was very specific about pickup and departure times for the bus. I was a charged an extra $197+ for this waiting time. Then, for the return trip to the hotel, we had arranged for an early and a late pick up from the venue. When the first bus arrived for pickup about 30 minutes early, some of the wedding guests, who were ready to depart, saw the bus and boarded. I was charged another $197+ for this early pick up, again without any authorization for this extra charge. The explanation that was given to me was that the driver had to stop his lunch break early. Again, the wedding guests could have easily waited inside the venue until the driver was off his break. Despite being willing to compromise and pay one of the charges in case there had truly been a miscommunication, they were not willing to negotiate. I was only offered a $100 credit for future use (being from out of town, of course, something I would never be able to use) in exchange for a good yelp review. Instead, I'm issuing a "let the buyer beware" warning. The service was good, but boy, you will sure pay for it!! I will NOT use them again. read more

My husband arranged limo service to treat my sister and I to a great night out at a concert. The car itself was cute and well maintained. Mike, the driver, made us feel very welcome and gave us an orientation to the dials, heat, lighting etc in the back so that we could ride downtown in style. He dropped us off right at the front entrance despite yelling from the parking attendants that he couldn't stop there (but it was a cold night and he didn't want us to walk too far!) For pickup it was a little harder to coordinate due to many roads being blocked off but Mike was very easy to reach by cell phone to coordinate a pick up location. Car was warm and ready when we hopped in. We were happy to find water bottles to drink as our throats were hoarse from screaming. :) Overall this company was easy to work with, driver was easy to reach and communicate plans with. We would use them again if needed. read more

Great, great customer service!! I had been in contact with another car service company before for months but that company was 1) super unresponsive -- it would take me days/weeks before I could get a response and 2) unwilling to bend/negotiate with me on their terms. I received a response in a matter of minutes from Top Fleet. I was able to speak to a rep (Ryan) immediately, and he helped tailor a deal that fit exactly what we needed -- got it all done in one phone call! I didn't feel like he was trying force me into anything we didn't need just to nickel and dime me! Driver was on time and friendly, and had complimentary water and champagne! I highly recommend!! read more

We had Top fleet limo as our limo service for our fall wedding in downtown Chicago and we had a great experience. The limo they provided for our wedding party was big and spacious. The drivers were friendly and accommodating. They were prompt to arrive at our hotel. The chartered bus we rented for our out-of-town guests was clean and well-kept. The only issue we had was that the speakers in the wedding party limo was not working. Good thing our driver was quick to rescue to our music problem, provided us a portable speaker and made our limo drive back to the reception a great one. read more

Where should I start....the first year our bus broke down 10 mins away from Miller Park on the highway at 10 pm at night, leaving many from our group on the side of the road for an hour in the nice summer heat. the driver left the original bus on hoping to get some sort of AC working - an AC that did not work the entire way to Milwaukee. Wonderful. This year was supposed to be different. ordered a brand new party bus, less people, smaller bus. i was the vehicle would fit 42 people (with text to back that up). it does not fit 42 people. infact there's signage on the door that clearly says 38 people. i made arrangements in April and was quoted a discounted price. there was never a confirmation email or follow-up. And even when i emailed there was never a response. This is April, our trip was at the end of July. So I speak with the organization 2 times prior to our event 2 weeks before, and 3 times on he day of the event, confirming the pick-up, the payment of cash for the rest of the balance, and the payment before we leave for Milwaukee. the driver was tremendous and extremely helpful, and we had a great ride despite the limited seating and the bottom footstep being broken on arrival. we arrive before 5pm, its not until 7 that i get another urgent call informing me that the price I was quoted and given (and paid) was not the final total and that they needed $400 more. Now our trip last year - bigger bus, more seats, etc, was $700 less than this much smaller party bus, which i found very interesting in the beginning, but i digress.....i responded to the guy who called that i had not received a different price other than the one told to me at any point, nor had a I received any email or receipts, or any correspondence from the organization, let alone any type of notification of a price change. even more i had spoken with them several times before we even got on the bus or left for our trip - why would we be allowed to leave if we still owed money and your policy is payment in full? Plus why would no one mention a price change? I specifically asked that we discuss the matter Monday and that they had my card of file and we could invoice whatever the difference would be when we spoke then, but the organization insisted that payment be made immediately or the driver would leave our group (who btw was already in Miller park watching the game) they would approve the driver leaving us in Milwaukee. nevermind we had just given this company over $1400 or that we had used hem previously. nevermind that our entire group was watching a baseball game nor that he had my card on file and could be charged at any point on Monday once we discussed everything over a receipt. no, they claimed they sent emails, and receipts, which is a boldface lie, and that there was nothing they could do and we could not get back on the bus without another $400 being paid. awesome. as someone who works in the customer service industry and knows good customer service, this is easily the worst ive ever been treated. you dont hold your customers hostage. you dont threaten your customer. what occurred at that moment was absolutely disgusting and unprofessional and will never use his company again for any trip or business. and i will recommend to my manager and company (who routinely uses bus companies and has partnerships with bus services) that we never go anywhere near this company ever again as well. Ryan may be a good guy and they have quality drivers and service, but whats happening on the other side of their business is deplorable. As my card was already at the max paying for much of the items for the trip my gf had to use her credit card to cover the $400 - and she wasnt even on the trip! we've already spoken to her grandfather/lawyer Sam for any potential charges that may occur on her card or another price charge that may randomly appear because of this entire saga. read more

Incredibly genuine and trustworthy company. Worked with Ryan and couldn't ask for better customer service. I'll definitely be recommending to friends & we will be back to rent again in the future- thanks to the whole TFL team! read more

Top Fleet is incredible! Great customer service, super responsive, and always on time. Extra perks include the WSJ and water. I travel weekly for work and wouldn't use any other car service! read more

This has to be one of my favorite limo services!! I have used a lot of limos for special events. Top Fleet is the most professional. Our vehicle was clean and modern. The driver was respectful of our party. We took our limo from the north side of Chicago to Orbit skate in Palatine. We had so much fun partying to our own music!! Thank you top fleet limo!!! I Highly recommend them to all my friends!! read more

I have now used Top Fleet multiple times since my first review, and am nothing but pleased every time. Ryan is so quick to respond and always so helpful with whatever I need. I have 2 different dates and services in the books now, and cannot wait for Top Fleet to haul us around for me wedding! So reliable and awesome service. Definitely recommend! read more