Amazing experience as the owner, Wayne personally took the time to discuss all the necessary details to make our roof look spectacular. He was very knowledgeable and incredibly reasonable for all the work that was done. Follow up was excellent too so I highly recommend Top Line Roofing to all my clients, friends and family! read more

Great experience from initial contact to providing a quote. I believe it was Jordan who came to check out the leak situation. He did the best hands-on inspection on roof to inform us of the issue with options. Very professional, knowledgeable and explained with pics he took of the areas of concern. We had gotten two other quotes and by far Top Line had the most reasonable quote. The work was done in half-day and the crew that came out were very skilled. Definitely would recommend this local company for roofing. They also know a lot about solar panels which we have and this time did not need to move them. We plan to contact this company to replace our entire roof in the next 5 years. Good people. Wild how many roofers are not local and jump right to replace entire title roof without much of an inspection! read more

I have used Top Line Roofing to handle repairs to my concrete shingled roof and they came out to make all the repairs that were needed. I will continue to use them to try and extend the life of the roof. They are very professional and I highly recommend using them for this style of roof. They also did a full roof replacement on another home with regular architectural shingles and did a great job. They are definitely a group you can trust. read more

Had Beto from Top Line Roofing come out to inspect my roof shortly after closing on a home. Needed a new roof as well as repairs to termite damage. Their quote was much more comprehensive than the other bids that came in. Once the work began, their crew was FAST. Hopefully I won't need to worry about my roof for a long time! read more

Top Line Roofing - Roofing Near Me - Poway, California

Hello Mr. Sorensen, Your company replaced a Velux manual 221/2 x 221/2 curb mounted fresh air skylight at my property on 8/2/24 and I was told the correct extension rod, and the before and after photos would be delivered to me. I took some photos but was told I would be provided with their photos as well that he showed me on his phone. I called your office three times, most recently spoke with I believe Darren on 8/7/24, left voice messages, have sent emails and have not yet received a response from Beto or anyone else from your office in when the above will be delivered to me. According to your roofers that completed the work( Jairo and Alejandro), the photos and extension rod would be delivered last week(they called Beto after they completed the skylight replacement). Yelp was the only other way I figure I can get the message to you. I also contacted Velux. Please assist. Thank you read more

I am having solar installed and wanted to have my roof inspected prior to that work starting. The first 2 roofing companies I spoke with wanted to completely replace the underlayment based solely on the age of the roof, and they wanted an insane amount of money to do that - something that wasn't in my solar project budget. Top Line took their time thoroughly inspecting the roof and underlayment and said despite the age everything was still in good condition and did not need any work for several more years. Thank you Top Line for your honesty and integrity, you will be my first call next time around! read more

Things started off really well. I scheduled an appointment for an estimate for a roof repair. The company called two days before and again the day before the estimate to confirm the appointment. Seemed a little excessive but better to be over communicative than under. On the day oft the appointment, the estimator Jeremy called to say he was running a littlelate which I thought was no problem. Stuff happens. He identified the suspected cause of the leak, was professional, provided a verbal estimate, and promised to provide a written estimate with photos. He seemed like someone I would want to work with. So you may be wondering why the 1 star review...well, things went way downhill from there... Red flag #1: After not hearing back from the estimator, I reached out by email and heard no response. I figured maybe Jeremy wasn't an email person although his email address was on the card he provided. Red flag #2: The next day, I called the main office line and the woman who answered the phone was a little cranky but hey, we all have our off days so I asked for the promised written estimate. Red flag #3: I received a proposed contract, not the estimate I requested and without photos. Okay, well, I might as well read the contract. This is where things started going really downhill. Not a lot of detail regarding the proposed work like other estimates I've received. But the main issue was this was the MOST ONE-SIDED CONTRACT I've ever seen (and I've read, written and revised a lot of contracts in my day). At this point, I really should have run in the opposite direction but in an effort to work with them, I went ahead and marked up the proposed contract to be more equitable and reasonable to both parties and offered to discuss with the company owner. (Some of the changes benefitted then as well.) Red flag #4, 5, 6...: A company rep Cori (spelling?) called me and said they will accept no changes, take it or leave it, and the owner is unavailable. She then mentions someone is listening in on our call -- not sure why that's the case and it is quite frankly unprofessional not to announce that at the beginning of a call. Did I also mention that Cori is beyond rude and condescending during this entire call?! But because I am apparently a glutton for punishment, I offered again to speak to the owner directly about the agreement. (I do not expect a call back.) As expected, no call from the owner, and instead I received an email indicating they are not interested in the job. Don't worry, Top Line, the feeling is completely mutual. Totally dodged a major bullet here! I can't imagine how this company would response to any actual issue. (This was in my mind, this was a minor issue unless they had ill intent with respect to the proposed work.) Caveat emptor!! read more

I've used Top Line Roofing twice for roof repairs. I have nothing but positive experiences working with them. They are honest, professional, and are reasonably priced - good value. I will continue to use them in the future. read more

We just had our roof repaired by Top Lone Roofing. I highly recommend them to anyone needing work done on their roof. They are thorough and stayed in communication with us during the process. The office was courteous and attentive and went out of their way to work with us and answer all of our calls. We found their rates more than reasonable. read more

We can't say enough positive things about Wayne and his crew from Top Line Roofing. As part of getting a solar system for our home, we need to replace our 27 year old composite shingle roof. We are so glad that we did not bundle the work with the solar company company but instead get estimates from highly rated roofing contractors independent from the solar company. Wayne was very responsive to questions and coordinating with the solar company and was incredible conscientious about the workmanship of his crew. Even though the roofing job was complete, he did a post-solar installment inspection of the roof and found several things that needed to be repaired. After the repairs Wayne did a final inspection. You don't see many businesses that operate with the level of thoroughness, customer focus and professionalism that Wayne and his crew display. If you need a new roof, you can't go wrong with Top Line Roofing. read more

Wayne, Beto, Lindsey and the whole crew were amazing and streamlined the process from beginning to end! The crew that came out Gage and Armando did an excellent job fixing our flat roof issues. Got the job done fast. We're so grateful we called. Highly recommend! read more

Good service. Good price. On time and as advertised. Installers were also very friendly! Thank you Topline Roofing for the great job.

Thank God for Topline Roofing... I just posted another yelp review for a dishonest roofing company. She used Angie's List and chose DaBella. She had a small leak near a skylight and this dishonest company sold her a brand new $50,000 roof with solar panels. Her house was built in the mid 90s and had a 50 year cement tile roof. Luckily we were able to cancel the contract with one day to spare, I called Topline roofing and they came out today. It is a small flashing issue near the skylight. The total cost is going to be a little over $1000. Beto Montes from topline was very nice to her, showed us exactly what needed to be done, gave us a good price, and was very nice to work with. He shook his head when I told him what had been going on. Topline is a nice company and I highly recommend them. They did my house and it's great. Shame on that other company read more

Called Top Line Roofing for an estimate on repairing a leaky roof. Jeremy came out and was very helpful in explaining the skylight frame was cracked and needed to be replaced as well as fixing a few other areas. An issue arose as we needed to remove four solar panels and our solar company is now out of business. Cory, the office manager, and Jeremy worked with me to help identify a solar provider, Milholland Electric, to remove and then re-rack the four solar panels once the roof repair was completed. Their customer service was great, sales was not pushy and they did everything they said they would and left the job site clean. I would recommend Top Line to anyone needed roof repairs or a new roof altogether. read more

My roof was installed by Top Line just over ten years ago and I have been quite pleased with it. I have recommended Top Line to friends. As I prepared to sell the house, the buyers expressed some concerns about some roof and attic items. Wayne came down and reviewed the integrity of what he and his crew had done and confirmed that the roof was in fine condition. He wrote a short report for my buyers free of charge. I was willing to pay for his time and travel but he refused. Can't recommend them enough. read more

After my experience, I would say these guys are no different than a dishonest car mechanic, trying to take advantage of you. I recently had a roof leak, and had four different companies come take a look. All four companies had 4.5 to 5 star ratings on yelp. Three of the companies all diagnosed the same exact problem, provided pictures for me to see the problem, and price quotes that were pretty similar. Then there was Top Line Roofing. After sending somebody to look at my roof, I got an email from Wayne with my price quote. His quote was about $2000 higher than the other companies. He also went on to say that my roof had multiple issues causing the leak (which apparently all 3 other companies must have missed). Since I'm no roof expert, I tried to consider what he says to be true. So, I reply to his email by requesting a couple pictures to help me see and better understand some of the problems he says my roof has. It's since been over a week and Wayne has yet to reply to my picture request. I'm sure their must be pictures somewhere, otherwise how could Wayne have quoted me and known I had multiple issues since he wasn't the person who came out to look at my roof? BUYER BEWARE! Top Line Roofing is looking to take advantage of people in a tough situation and up-charge for made up problems they can't prove exist. read more

I was in the planning process of getting a solar system installed so I wanted to make sure my roof was good to go beforehand. Wayne gave me a competitive quote to replace some tiles and a portion of underlayment on my roof. His crew completed the work quickly and I was even able to get pictures of the completed work. I will definitely contact Top Line again for any future roofing jobs. Thank you. read more

This company has extremely poor customer service and communication skills. I question their ability to perform major work such as roofing repair. The scheduling has been a nightmare- inability to return multiple calls, inability to follow up on correspondence, inability to honor agreed upon appointments (and turn it around to say that I had the time wrong even though I spoke extensively about taking time from work to ensure I was there at an agreed upon time) - and the rudest and dare I say, unintelligible, "manager" who answers the phone. Why would you hire a company that's clearly inept? Give your roofing business to a company that cares about clients. UPDATE- just found the voice mail where THEIR employee clearly states what time the appointment was and despite their bate and switch attempt to tell me I had the wrong time, I have proof from their own employee that they were clearly incorrect. So not only rude but unable to keep track of appointments and then they try and blame it on customers when it was their error. Bad bad bad. Even more appalling is that the owner is responding to this review in defense of its poor treatment of customers! How dare he slander me by saying his employee was suffering "abuse"- !!! From a phone call? How about affording customers the chance to dialogue regarding what is happening with services?! Integrity he says? I don't think so. A complete lack of. There was ZERO attempt to address the situation nor to listen to anything I had to say, or review the whole scheduling issue which turns out, I have proof of their error which they tried to continually blame on me- instead, Top Line will simply hang up and then slander you when you've called them out on their inability to work with customers! Unbelievable. Run! read more

We used Top Line Roofing in 2018 to repair a portion of our roof. They did an excellent job. Recently we had our annual termite inspection. We were advised to have this same portion of the roof rechecked because there was a stain noted by the inspector. We called Top Line for this. Their roofer Armando checked the attic and the roof. We were relieved to hear that the stain was old and the roof was intact. There was no charge for the inspection. Should we need any further roofing repair, we will certainly return to Top Line. They're Top Notch!! read more

Everyone at Top Line Roofing was easy to deal with from the initial quote to the office. They were quick to come out and gave me a quote and then scheduled the job quickly. Savino and Augustine were very efficient and fixed a couple sections with missing tiles and replaced 50+ cracked tiles. I can easily recommend them to friends and neighbors and they are on my list of trusted contractors. read more

We highly recommend Top line roofing. They are very professional and do an amazing job. Always on time with friendly courteous employees. Wayne is fabulous to work with. We're so impressed with our beautiful new roof. read more

Our experience with Top Line is as good as it gets. Although not the cheapest, their bid was by far the most thorough. Top Line is run like a real business, not a contractor working out of his house. Their bid was detailed, their responsiveness excellent, and later changes, which were very reasonably priced, were done through a formal change order process. There were no surprises in the final invoice and the quality of the repairs excellent. Their three-man crew clearly knew what they were doing and were a pleasure to work with. Not only do we recommend Top Line, in the unlikely event that we need future repairs, we will go to them. read more

Wayne's crews worked on two roofs for me; a cement tile maintenance and repair, and a full replacement for an asphalt shingle roof. Both projects were completed on time, as quoted and look great. I would highly recommend Top Line Roofing. read more

Top Line did a great job for us on a roof repair. Extremely good customer service and communication. They showed up as scheduled, on time, and took care of business. The repair looked great, but later I noticed a small spot that was missed, and contacted Wayne about it. They were very, very good about staying in touch and coming back to prepare the missed spot. I highly recommend them, and I will use them again for sure. read more

This was the second time Ive used Top Line for a new roof. (Two different houses. )The estimate I got was spot on. No surprises when I got the invoice to pay the final amount, They showed up right when they said the would and got right to work. Even though they were working in 100+ temperatures they didn't take a lot of unnecessary breaks, lunch time was at twelve, over at one. Each day before leaving they cleaned everything up so that the only way you knew our roof was being replaced was by the lawn ornament (porta potty) on our front lawn. It's been four days since they finished work and I have not found a stray nail in the yard. A very important fact as we have a dog. At my age I won't be needing a new roof ever again, but if I did I would not think twice about calling Top Line read more

This was my first experience with Top Line Roofing but it was a great one. Estimator Beto arrived on time and was available for questions even weeks after initial appointment. Job scheduling and any administrative questions or requests were handled fabulously well by office staff Lindsay who was extremely knowledgeable and even more friendly. She was available on phone all day during the repairs and never seemed tired of my countless questions and concerns. Repair has held up great through the rains, so I'd recommend Top Line Roofing for their professionalism, friendliness, and work read more

Just a great company highly recommend for all your roofing needs. They offer options and are not high pressure. 5 out of 5 stars!

Top Line Estimator came to our house to bid on re-roof. Our roof was tarped, but effectively water tight through several storms. Despite my stated concerns about him moving the tarp to do an inspection (he assured me he could get it back, water tight again), he moved it. At 25 years, and originally built improperly then (not overlapped correctly, etc.), the roof was decidedly a candidate for a re-roof, not a repair, which should have negated any need to inspect the tarped area in the first place. Sure enough, the next rain storm, the leak was back full force. He did not get the tarp back the way it was before. To their credit, Top Line Office Mgr., Ryan, sent a crew out to re-position the tarp. It held for a few days until the next storm. (Keep in mind, the original tarp had held tight for a month - one with a ton of rain!) They came back again (once more to their credit), but this time it didn't even hold through the night. When I talked to Ryan before the 2nd visit, he implied I would need to pay if they came back. Really?? They never fixed it right in the first place!? My house was absolutely sealed, water tight until their (Top Line) guy came out! There were a few other issues. I was told I would likely get an emailed estimate that evening. 3 days later, it still hadn't arrived and I had to call and request it. The numbers on that estimate were off by $2-3K from the verbal "ballpark" one he gave me at the time. I originally got the referral from a NextDoor (neighborhood networking) referral who had a good experience. However, I later got a message from another consumer that warned me they did not recommend Top Line. Despite all the good reviews on this site, my experience was not a happy one. My business went elsewhere. read more

Our Family has used Top Line over the past 10 years. We are very impressed with their service. They recently completed a complex repair of our roof in Poway. We continue to use Top Line for both roof inspections and roofing repairs. Cory their scheduler is great to work with and the job site was very clean after the job was completed. Prior to starting the job I spoke directly with Wayne and verified the requirements for the job and the contract. I was very satisfied with tailoring our concerns with our specific contract. We will continue to use Wayne and his Team. I highly recommend Top Line Roofing read more

Reached out to them first due to reviews here and on next door. I called 3 times over the last 4 days, left voicemails and reached out via their website. Complete radio silence. They're either out of business or too busy with current business. Either way, poor follow-through - I would recommend an alternative. read more

I had Wayne help me with 3 different houses! We asked him to come to look at house repair he had done 6 years ago and he was very accomodating and assured my client it was in good condition and no work was needed. He was right! No trouble with all the rains we've had! I later called him again for an estimate on a new roof for half of a duplex. His bid was much less than a previous bid I got for comparison and we hired his company to do the job. He was able to isolate the neighbor's shared roof with a curb flashing since the neighbors were not ready to re-roof yet. We didn't want to wait until it leaked and shingles were already breaking and flying off in the wind. It was started on the day he promised and completed on time with excellent results! All permits and inspections were signed off with perfection! 2 months later we hired him again! It was just a patio cover re-roof this time and again with great results. He was concerned that a nearby chimney on the house roof wasn't sealed and might leak onto the new roof area so he completely sealed it at no extra charge. I should have posted a 5 star review for each one but I had to get caught up. I definitely refer him to anyone who asks. You just can't find better service, price, and quality than Top Line Roofing! And yes, they do return calls promptly! read more

We called three roofing companies to estimate for a leak repair. The first company, instead of giving me the estimate for the leak repair, they gave me two estimates. One for a half roof replacement, one for the whole roof replacement. The second company never gave me any estimates, even though I called to follow up. Then came Top Line Roofing, recommended by my neighbor, two doors down. Wayne took a look and gave me the estimates I asked for in about 15 minutes, right off his van. The estimates were very fair and honest. A week later, we got all of the necessary tasks done. The crews were very professional and respectful!!! They gave me good explanations of the processes and with "Yes Sir" conversations. I strongly recommend Top Line Roofing for all roofing projects, big or small. We are very happy with Top Line Roofing. read more

I wanted to get more vents installed on the roof of my house and to also fix some cracked flashings for my water heater and furnace exhaust. I called their office and their scheduler Ryan exuded a great customer service vibe. Jeremy, our estimator, took the extra time to look at my whole roof and let me know of several things that the previous roofer of the house did incorrectly. What was great was that he was honest in his assessment and didn't try to upsell some major repair that I didn't need. After receiving an initial quote, I wanted to change the scope of the work a little bit and Jeremy was able to accommodate my request without any problem. On the scheduled day of the job, the crew arrived on time, finished on time, and everyone was courteous. Overall, their prices are reasonable and they do good work! read more

Needed a reroof on my rental property, so we called TopLine for an estimate. The owner, Wayne, came out for the estimate and delivered it to me within 1/2 hour in a professionally bound presentation. It was quite impressive and the estimate was reasonable compared to others I received. After seeing they had A+ ratings with the BBB and Roofer Contract Association and a list of great referrals, we chose TopLine. Wanted it done properly and with attention to detail and that is what we got. read more

As Realtors, over the years we have referred clients to Wayne Sorenson of Top Line Roofing and have always received positive feedback on their work. When we developed a roof leak at our own home, we were glad we knew who to call and were very happy with the work done for us, too. it is a pleasure to be able to recommend Top Line Roofing with every confidence. Larry and Barb Grey read more

They did what they said they would, when they said they would, at the price they said they would. The price seemed fair. Hasn't rained much yet but so far so good. They won't try to get you to replace the entire roof if you don't need it. read more

Great experience. Estimator was thorough and took great photos. Gave us three options price wise and then were able to schedule us before the big rains. The guys ended up here on a Sunday and we're still incredibly cheerful and efficient. Highly recommend. read more

The guys from Top Line were just here this morning replacing four attic turbines on the roof. They were in and out and now my attic is properly vented. I would use Top Line again for any of my roofing needs. Thanks Wayne and everyone at Top Line. read more

Called top line roofing on 8/16 to request a re roofing estimate for a 2300 sq ft single family house. Rayne was nice to take my call and asked me to send an email with job address and the house inspection report for Wayne to schedule a site inspection and estimate. The email and information was send over on 8/16. No returned calls or emails till next day ( 8/17) around 1 pm. I called top line 2 times on 8/17 since my son need to know the schedule. No one in top line answered the call. I left messages. I got a returned call at 4:11 pm 8/17 and I was told that the estimator can't visit the site and provide an estimate till early October. that is about month and half down the I think the management is either does not care about my business or the service is bad. Provide a timely service to a customer also is important. I called A1 All American roofing, and within 15 minutes, the owner spend the time to give me all recommended roofing specs and the rough price information I am looking for. I will give the job to A1 American Roofing for sure. read more

Jeremy was fantastic!! Very professional and great customer service to boot! He showed up on time and had our roof repaired in literally minutes! Saved us just in time from the next rain. Definitely recommend and very grateful for such amazing service! read more