I hate leaving negative reviews, especially for a business I've supported consistently, but I feel it's important to share my experience. Since moving to the area, my daughter and I have spent a significant amount of money at this salon. From the very beginning, we made it clear that our goal was to grow our natural nails while maintaining them with tips, fills, and eventually overlays. Unfortunately, over time, it became apparent that this salon is not comfortable with long nails or more detailed nail designs. Almost every time we requested a design or a specific look, the response was uncertainty. We were often told they weren't sure if they could do it and were asked to provide pictures as a guide. While I understand using reference photos, it became frustrating when even simple requests were met with hesitation. My final experience was the most disappointing. I brought in a picture of exactly what I wanted, and despite knowing that I had worked hard to grow my natural nails, the technician repeatedly began cutting them down. Preserving my nail length was extremely important to me, and I had communicated that clearly. When I stopped her and declined to continue the service, she became visibly upset and unprofessional. Looking back, I realize the overall vibe had been off for quite some time, but I continued supporting the salon because I wanted to give them the benefit of the doubt. As a loyal customer who invested a lot of time and money here, I expected better communication, respect for my preferences, and a more positive customer experience. What makes the experience even more disappointing is that it happened on Mother's Day weekend. While I refused to let it ruin my celebration, it left a bad impression. After supporting this salon for so long, I expected better customer service, better communication, and more respect for my wishes as a paying customer. I wish the salon the best, but unfortunately, I will be taking my business elsewhere. read more

We always get premium care for our feet and nails, since we are getting ready to cruise Petra is getting sparkly nail gel! She has to shine for our dress up nights! They have good uplifting music playing and the vibe here is great. You can request the technician that you love best. Mine is Kim she always gets my difficult toes perfect. Petra loves the skills of Cindy as she does great work and is very professional. read more

Top Nails - Pedicure Room - Nail Salons Near Me - Mauldin, South Carolina

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First thing I noticed as I waited, was how dusty and dirty everything was. None of the stations were clean. The floors needed sweaping and mopped. Prices were good, but too dirty. read more

I am not one to leave reviews, let me get that out of the way. I got my nails done not even a week and a half ago. I got long acrylic nails per usual and I spent good money on them which I usually do but I expect them to last hold up and look good and classy my nails are already coming off mind you I don't do any strenuous work that would influence that it is the way that she did them and I'm gonna be honest. I am not happy with it. Usually my acrylics hold up for as long as I need them too, I go in and I get fill ins and eventually I take them off . I will not be returning here. I'm not happy with my service and like I said, I am not one to leave reviews, but they kinda have it coming bless the nail techs heart, but I most definitely will not be returning the way my nails look they are not classy and they did not hold up whatsoever for the amount of time. It took this lady to do my nails. I am very disappointed. read more

Top Nails - My acrylic nails - Nail Salons Near Me - Mauldin, South Carolina

dont go here they cut me and its not even the right inpso they look horrible they are thin and they are ugly read more

Top Nails - Nail Salons Near Me - Mauldin, South Carolina

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Super happy with my nails. I've been here a few times and it is usually full with a little bit of a wait. The staff is friendly and does a great job. I was asked several times if I was happy with my nails. My fingernails are short and damaged from biting. They did a good good of making them consistent and healthy looking. read more

Top Nails - Gel polish manicure. - Nail Salons Near Me - Mauldin, South Carolina

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Paint job is horrible. Ring finger nails are shorter then the rest. Jewls come off easily and placed sloppy as well. There was even one more keel than the other. Nail glue is messy. He was throwing my hands rough and hurting me, surprised I don't have scabs around my nails. Not to mention the electronic file slipped a few times. He wasn't patient about it. Nails are thick. And now this after 3 DAYS. It was like he was in a rush. I paid $55.00 for these plus the tip! My friends nails were good tho. Either I'm asking for him or going somewhere else! read more

Top Nails - Nail Salons Near Me - Mauldin, South Carolina

Love Getting My Nails done here i Just moved back a year ago from indiana and this was the first place i came too and have not stop coming the owner ryan does a great job with any design that i request! They remember the length and how customers like them ! Recently just requested omber french nails and they came out amazing !!! read more

Top Nails - Omber french nails - Nail Salons Near Me - Mauldin, South Carolina

I was Very disappointed when I left the salon. This was not a mess up on my part this was how my toes were left when they finished them. This is not the first time I've been let down by this salon. About a week ago I walked in to get a pedicure done and they did not inform me of the correct wait time and instead told me it wouldn't be long. I waited an hour and still had not been helped and ended up leaving. On top of all this they charged my boyfriend $32 while I was charged $27 (we got the same pedicure). read more

Top Nails - Nail Salons Near Me - Mauldin, South Carolina

Do not go to this place! It is the worst nail salon I have ever been to. The lady who sits in second chair on right is EXTREMELY rude! She will literally insult you and make you feel like you should not be there! read more

Went to get a pedicure with white tips. The guy who did them put so much polish on the small toes til it look a mess. I'm literally trying to tell him how to do my toes the entire time. Needless to say he didn't fix em. The entire time im sayin it don't look good & I don't like it. THEY STILL CHARGED $55!!!!!! Never Again!!!! BAD CUSTOMER SERVICE! They don't care if ur satisfied they just want to get PAID! Bad busines...tell a friend to tell a friend!!!! read more

Updated:: 2-5-16:: I really cannot say why I decided to go back to this location but I can tell you that I am very pleased I did! Lyn was awesome! I was very shocked to see that she knew about my last visit and must have seen my review here. She took her time and listened to my concerns and issue with my last visit. That was appreciated. She not only fixed the issues from the previous visit but she also paid close detail on making sure they looked well. I can't say nothing but good things as I thought good customer was lost however she made me change my mind. To those who were unsure, give them a shot but ask for Lyn, I know I will. _____________________________________ Previous review I came in for a pink and white fill in and 2 Broken nails. The nails that were fixed looked horrible. One is bulging looking and the other one you can see the actually fake tip sticking out. The clear gel polish was everywhere and spotty on my nails. I have never had a bad experience with a fill in. I do not recommend going here and I won't even go back to let them fix it. They also filed too hard that it burned my nail bed. read more

Top Nails - New nails. Mood nail polish. much better - Nail Salons Near Me - Mauldin, South Carolina

The first time I entered into this warm nail salon, I knew I would become a regular. All the employees are so sweet and Ryan, the one who did my nails, is very nice and is good at his job. It is nice to know that everytime I will go to get my nails done, I will not be disappointed. Thank you Top Nails Crew! read more

Top Nails - Nail Salons Near Me - Mauldin, South Carolina

Amy hooked me up ! She took her time and made something out of nothing I soaked my acrylics off and got the dip powder on my natural nails..never going back to acrylic read more

Top Nails - New dip powder nails - Nail Salons Near Me - Mauldin, South Carolina

When I told owner about my pedicure , worst I ever had 51 yrs old and get them done on a regular basis, the owners husband verbally attacked me was embarrassed and humiliated read more

I love this place. Been going for over 5 yrs. A little pricey but worth it. Gel nails last forever). I do go elsewhere for pedicures & eyebrows.) read more

I love this place! I've been looking for a spot to get my nails done and have tried so many place and honestly was never happy with them. My best friend and I went in (they took us last min because we went after work) they stayed over to help us out and took there time. Did a GREAT JOB. Pedi was pure heaven! and I've never had my nails done so well! I loved it and Ryan (owner or manager) was so nice the whole! Thank u guys sooooo much! read more

Loved loved loved. Ryan is super sweet and really took time to do my nails and make sure they were done correctly. He even started conversations and made me feel like I was a regular on my first visit. read more

Outstanding nail services and amazing customer service. Always a very welcoming family environment. Have always enjoyed getting my nails done here and have never had any issues. Highly recommend for anyone looking to have 10/10 nails done! They have never failed me and have gotten me in quickly! The owners are some of the most friendly people i've ever met and always make me feel welcomed and taken care of! read more

I got my nails done (full set with gel polish)about a week ago and they have all either broken or the gel polish had peeled off. I can't even begin to explain how this happened, especially with the high price they charge. The service wasn't great either. If you are looking to get your nails done, I would try and find somewhere else. Don't waste your money like I did. read more

I got a pedicure it was close to a 20-30 min wait on a Monday evening. I was surprised as it was about 5:40pm when I got there and they closed at 7pm. I had my feet in water for quite sometime and the water started cooling off. Once I was taken care of the pedicure was great. I'll go back but will May an appointment next time read more

I had an amazing experience here! The owner Ryan did my nails on my lunch break, he was extremely friendly and made sure I love my nails when I left. I didn't have much time but he did a great job, I will definitely use this salon in the future. read more

Top Nails - Nail Salons Near Me - Mauldin, South Carolina

DO NOT GO !!! i had to go back 3 times because my dip nails that are supposed to last a long time lasted literally barely a week. i will not be going back. so unless you want shitty nails. i'd go somewhere else. read more

This place was not clean at all, cuticle clippers were just wiped off and put back in the drawer. The technician never introduced herself, had a weeping cut on her thumb and did a terrible job on my nails. By far one of the worse places I have been in. The only thing it had going for it was that it was close to my home. Will I go back.. no way! read more

Worst pedi ever!! Complaints: -The water in which my feet were soaking was cold from the very beginning. He kept telling me to put my feet in and I kept telling him it needed hot water added. I asked several times for hot water to be added. He kept insisting it wasn't cold. He finally got it to an acceptable lukewarm temperature. -Normally you're offered a beverage (bottled water, soda) - not today. -He was extremely rough with what amount of "massaging" my legs he did do. I yelped out in pain twice and told him it was too hard. -Terrible job of cutting my nails. Very uneven. -Only one coat of nail polish. And that looked like a 3rd grader did it. -A clear topcoat was not put on after the polish. -Cut two of my toes with the nippers. -Did not take care of the ingrown area on my baby toes. -Poor job of callous removal on my heels. -The hot towel that is supposed to be wrapped around your calves prior to painting your toes was put on after - and it was only lukewarm. -He left for several minutes to go in the back area to talk to a co-worker. -There was a ceiling fan turned on high and blowing directly overhead. I had on a t-shirt and long capris, and I was shivering the entire time I sat there. -The bill was $2 higher than expected. I'm assuming for cutting my toenails? -Did not give me a receipt after I had paid. When I asked for one, he had me take a picture of the one I had signed. I have a pedicure done once a month. It is the one thing I do for myself, and I look forward to it each time. This pedi was terrible and all in all it was a very stressful and disappointing visit. :( read more

Bad service. My friend and I scheduled an appointment and showed up on time. Two women walked in in front of us without appointments and were given chairs immediately. We then waited 30 minutes before leaving to go to another nail salon. Don't offer appointments if you aren't keeping them available. read more

I've only been here once, but they did a great job on my pedicure. I walked right in and was helped at 10:15 on a Sat morning. The lady that did my pedicure was very sweet and took her time and did a great job. I will def be back! read more

I've been looking for a nail salon and I found it!! Friendly staff!! Clean environment!! Great service!! I didn't have to wait too long. My nails look amazing Ryan did an awesome job read more

Top Nails - Chrome Nails - Nail Salons Near Me - Mauldin, South Carolina

I have been searching for a new nail salon and tech since the one that I had been going to for 12 yrs + moved back to FL! I didn't realize what a challenge this would be ! I have tried several salons so far and let's just say I'm still searching! read more

I was very unhappy with my last nail salon so i decided to find somewhere else to spend my money. The atmosphere is so relaxing and the owner and staff was so nice and friendly and to top if off i love my nails!!! Im happy to say that i have found a new nail salon. read more

Used to enjoy getting my eyebrows done here. She would always leave it in a nice shape , my very last visit was two months ago and I'll Never go back again. While doing my eye brows ,they kept pulling my skin off. In the same spot , over and over again. By the time I got home my eyebrows were abnormally red. The next morning I woke up with a swollen eye , where they kept pulling my skin off over and over. Also , while getting my nails done , they'd talk about customers in English. Very unprofessional. Never going back. If I could give 0 stars I would. read more