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    Top Up

    4.2 (381 reviews)
    Open 12:00 pm - 7:45 PM
    Updated over 3 months ago

    Order Top Up Takeout or Delivery

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    Featured drink menu
    Glenda B.

    I was craving some tea so stopped by this shop since it was close by. Tons of parking in this little shopping center. Went on a Thursday afternoon and not busy at all. Ordered popcorn chicken ($7.95) and mango tango fruit tea ($6.75+.65 for boba). There's seating inside and some tables outside. It's not the cutest shop but tea isn't bad. It's not the best or somewhere I'd go out of my way to go - I felt even though I got 50% sugar the tea flavor itself was a bit weak, almost watery. Like other reviews the snack part was good or more why people would come here and I see that. (TBH I think the popcorn chicken at Boba Binge is better if you can go over to china town in Oakland.) Overall, decent. Curious to come back to try other teas or snacks.

    Jordan Aaron C.

    A Local Favorite for Boba and Hot Snacks (5/5 Stars) As a local to Alameda, this is my go-to spot for boba and delicious hot snacks. Everything on their menu is tasty and reasonably priced. I especially love their special teas; they have an endless list of refreshing combinations. Their popcorn chicken is the best on the island of Alameda--I can never visit without ordering it. It's a great place to hang out with a friend, catch up, and enjoy some amazing snacks.     It's a great spot to hangout with a friend to catch up and enjoy some amazing snacks.

    James D.

    This might be the worst boba place in Alameda. The shop was dirty, there was basically no customer service, and it took 20 minutes to make two drinks even though it wasn't busy. Unfortunately, the drinks themselves were also subpar and not worth the wait. I wouldn't come back.

    Red Velvet and Bacon Cheese Fries (already took a bite because it's so yummy)
    Vivian L.

    Top Up has been one of my go-to boba spots in Alameda for a long time. There's just something about that place! I often get fruit drinks from there because almost all of them come with toppings. The drink my sibling and I always get is the Mango Tango, with 50% sweet and boba (I recommend!). I went there again today and I felt like it was finally time for a review. I got a Red Velvet drink with honey boba and it was good. My cousin dropped one of our drinks right outside, and staff was kind of enough to remake the drink for free. I also am obsessed with their hot season fries and their bacon cheese fries, which have this seasoning that I can't find anywhere else. Overall, Top Up has been consistent with their drinks! There have been times where I had to wait more than 10-15 minutes for drinks when it gets busy (from high schoolers), but I'm always happy with what I order from here! :)

    Trinh P.

    Honeydew milk tea 8/10 Jasmine milks tea 5/10 very light jasmine taste and watered down. Panda milk tea 9/10 The place isn't well lit at night. Plenty of parking as other establishment surrounding the shop is closed after and certain time. Located next to a market. Order at the kiosk. No one greets you. They will call your number on the left hand side of the counter. Didnt love the honey boba here. Would come back if I am in the area and want to avoid street parking off Park an Webster street boba shops.

    Ratha C.

    We were a large group of 8. Service was quick. Not the best boba or flavors but good options and ambiance.

    Wall menu as of December 2024.
    Vi T.

    Stopped in for a drink and snack. Their wall menu doesn't seem to have all items available compared to the 2 self-ordering kiosks they have at their counter. I recommend you order from there so you can see photos of all the drinks and snacks they make. Drink prices range from $5.75 and up. I tried the sweet potato milk tea drink and added the fried tofu snack. I enjoyed both of them, but realized after I ordered that the drink didn't come with boba. I think toppings are about $0.65 extra.

    Golden lemonade
    Amy T.

    The food and drinks are okay here, but at least it's affordable for NorCal prices. The popcorn chicken was just alright; I wouldn't order it again. I tried the golden lemonade, and it was on the sweeter side. Maybe I would come back to try different menu items if I were in the area.

    Maruko X.

    Ambiance: the boba tea place is located in a plaza not far from the waterfront, shared parking lot and restroom with the rest of merchants Service: very patient and friendly with specific requests Drink: numerous items on the menu with most popular selections Brown Sugar Milk Tea - *** add boba, very light taste Price: each drink costs about $6, convenient contactless payment

    The place had no line.
    Peter C.

    The service is horrible. No one in the place and had to wait over 20 minutes for a boba. When asked oh we have to make it in the back.

    Interior
    Karen Y.

    I ordered a cocotaro smoothie with boba 25% sweetness and it was the perfect treat on a hot day. The service was quick and friendly. The ambiance is a typical boba shop. Lots of supplies were near the tables but it was still clean.

    Jasmine Green Milk Tea x lychee bits
    Linda G.

    Quali-TEA drinks across the board! My go to is a classic milk tea with lychee fruit bits - which I practically INHALE. I also tried their coconut smoothie and taro milk tea which was also DELICIOUS. It was super creamy and flavorful, especially at the first sip. The place is small but does have seating. It's in a parking lot so it makes going in and out easy. The service was also fast and friendly. Can't wait to visit again!

    Jasmine Milk Tea with boba in a glass bottle
    Elizabeth L.

    Top Up is located in the Neptune Plaza Shopping Center. It is a small plaza with shared parking, but there is usually parking here. Not much service - you order on the kiosk in the front and wait for your order to be called. I was visiting my friend nearby and we stopped by here. I ordered the jasmine milk tea with boba, while my friend got the black milk tea with boba. I thought my drink was alright, I felt like it was a bit on the bitter side and it was not cold enough and my friend thought her drink was okay too.

    Outside

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    6 months ago

    Tea is great, service not so much and food items take forever. It also has a weird smell.

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    Business owner information

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    Quang M.

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    Page 1 of 10

    Ask the Community - Top Up

    If you purchase a glass bottle, is there a bit of a discount for bringing it back to use?

    Do you offer milk alternatives? I didn't see anything on your website that allowed a customer to pick a milk preference. I'd love to grab some boba, but can't drink dairy or soy!

    We only have soy. Most of our milk tea are dairy free such as Taro milk tea, jasmine milk tea, roasted oolong milk tea, brown sugar milk tea and fruit milk tea.

    What's in the galaxy lemonade?

    Hi there, It’s fresh squeezed lemonade, paired with strawberry jelly and topped with Butterfly pea flower juice.

    View All 4 Questions

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    Expensive but good! Minus 1 star for the ridiculous wait time for drinks. Otherwise 100 stars for…read morethe great quality, carefully brewed teas and amazing flavor. After a few visits, the drink I'm hooked on is the Taro Milk tea + taro paste + taro balls. It's just so loaded with taro and it tastes like taro rather than taro "flavoring". Drink after drink, it's easy to see what this tea shop has won so many awards. Plus, their cup carrier is super cute, eco and creative! I almost wish this place wasn't so good because they're pricy and addicting!

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    Dong Ding Oolong Tea Latte, Cassia Black Tea With Mousse

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    Dim Sum Best Of Taste - 2025.04.10

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    We wanted a casual, late afternoon bite and decided to try this spot. What a little gem! Cute…read moreinterior, and every dish was surprisingly delicious. Casual spots tend to be hit or miss, and this one was a strong hit. Will be one of our go-tos going forward when we want a dependable, casual bite. ---- Steamed pork dumplings - hearty, yummy, good flavor. Nicely executed Steamed chives dumplings - also tasty and nicely executed Fried chicken wings w/ sauce - not going to lie. When we saw this, expected it to be heavy and with imbalanced flavors. However it was actually absolutely delicious and creative. The combination of flavors, sauce, and texture worked well. Definitely getting this one again! Passion fruit bubble tea - got it half sweet to enjoy with my meal ---- Other notes: They have seats and we dined in at the window counter. Made our meal more enjoyable to people watch! Parking can be tough in Webster but you can almost always find free parking down an adjacent street

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    Photos
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    Front case decor

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