DO NOT USE QUALITY CHEVROLET FOR COURTSEY DELIVERIES! Not only did the charge me $1000 for my brand…read morenew Vette to be delivered to their NJ location, here are some other great things they gave me for my money: -Corvette was dirty inside and not prepped for delivery even though they knew for days I was coming to pick it up. -Exterior was dirty with sap and bird droppings / not washed. -Paint chip damage on Quality Chevy dealer installed rear wing. -Circles on roof and hood into paint. -Grease from technician on center console, door, inside roof, handles (detailer cleaned inside while I was there but still was dirty). -Fingerprints on paint from where wing was installed. -Factory window sticker not removed. -No demo of accessories. -Wheel pressure was 38 38 39 40. Recommended is 30. -Stuck Quality Chevy sticker on paint when I didn't even buy it from them. -Overall rude treatment from NJ staff (Nancy, Management, Cashier having to put 6k in a counting machine). After speaking to rude Nancy that following Monday to address above, I was told that "I" was the problem. (All of my phone calls are recorded and available to show that I was polite but firm in my requests to obtain my vehicle from them; they had it for some time before notifying anyone of having it). My phone msgs / e-mail were NEVER returned from any ownership or management to address / rectify the above issues. Unfortunately I had to escalate my concerns to GM. I implore anyone using this dealership to look elsewhere.

I just purchased my first car today with the help of Beth. She was so sweet and made my experience…read moresuper smooth!!

I visited several different dealerships over Labor Day weekend. This dealership was rude and…read moreunprofessional. I was interested in leasing a small SUV after test driving the Trax asked what I could expect to pay monthly on a lease. He quoted a number without asking what I was putting down or what my credit score was which I found surprising. When I said that was much more than I wanted to pay he said it was the lowest I could expect to pay. When I got up to leave the shady manager followed us out and said "come back and talk" I told him you already told me you couldn't possibly do better so no point! They are shady and unprofessional. I bought what I wanted from a another dealer within my budget.

I wish I could separate the sales department and the service department. The sales team is a solid…read more5 stars, very helpful and probably the most trust worthy in the state of New Jersey. However the service department is so bad it would be funny if it wasn't my fully loaded 2ss camaro being the bad end of the joke. Most recently I visited because of my interior having multiple bad rattles. I pointed out that this is factory sound system and that the rattles occur at half volume 3/4 bass. The dealership excitedly told me that they had simply turned down the bass and that the problem was solved. Additionally my seat needs to be replaced and my infotainment system likes to freeze. It's been about a month since i visited the dealership during which nothing was done except for a promise to call me back. Still no call back and I have left messages

I have been trying to get the title for a car I paid off since 2019 no luck these are evil people I…read morehave gotten just a run around with these crooks I don't understand how they are still in business

Very dishonest bad people. If they tell you something get it in writing... BUYER BEWARE. DO NOT…read moreBUY A WARRANTY WITH THESE PEOPLE READ THE FINE PRINT.. AGAIN PLEASE PLEASE GET EVERYTHING IN WRITING AND READ OVER IT .. THE SALES PEOPLE CHANGE EVERY MONTH SO GET IT IN WRITING .. IF THERE IS SOMETHING WRONG WITH YOUR CAR OR TRUCK TAKE IT BACK ASAP Response: I bought the 2017 Nissan Rogue in November 17 2000. The tires was bald and the bumper was a little off ..A week later the vehicle was having trouble. I was told I would get a loaner car and the problems would be handled. MAY 2021 the issues have not been address If you address the issues I will delete the post. If not the post will remain. In regards to calling you . You should call me and address the issues. To all future customers let's see if JAB AUTOMOTIVE care about there customers. If you are reading this post the issues still remain a issue Your in house mechanic Troy know who I'am. I HAVE ALSO POSTED PICS OF THE TIRES AND THE BUMPER FOR INVESTIGATION

Fair pricing and I felt like they really went above and beyond to work with me as they knew both me…read moreand my mom are frontliners. This is the second Honda that my husband and I have purchased from DCH and I believe the 4th Honda the family has purchased from this dealership. I have no issues at all. Everything was on the "up and up". I felt like all the sales people were honest. Nothing felt "slimy" or "shady", and they were able to work with me to get me a beautiful new car that is perfect for my family since had "outgrown" the old one.

Stopped in to get some parts for my Honda. Originally talked to Justin over the phone who was very…read morehelpful with what I needed. When I came in I met Glenn in the parts department. Also super helpful and knowledgeable. Once I provided what I needed he got me parts. Fantastic customer service. I'll definitely be back.

Very disappointing experience with this dealership…read more The price was presented clearly at first as an out-the-door deal, but everything changed at the final stage after the paperwork process. Additional fees were added that significantly increased the total cost, even after everything was already agreed. This felt very misleading and not transparent at all. The communication was not consistent from the beginning to the end of the deal.

March 3, 2026, we began the process of purchasing two vehicles. We ultimately only qualified for…read moreone--a 2024 Tesla Cybertruck--after the dealership submitted numbers to the bank that included added back-end products (service warranty, GAP, tire protection), which increased the amount beyond what we originally requested. Due to ongoing disagreements over warranties, pricing, and repairs, the deal was not finalized until March 22, 2026. Since taking delivery, we have continued to fight for repairs. The dealership only agreed to address two tires, despite an official Tesla inspection confirming all four tires had poor tread and needed attention. We were informed the vehicle had only a light accident with no damage, yet upon delivery we observed a scratch in the wrap. When we attempted to negotiate based on this, our concerns were dismissed. We also asked about warranty options and were told only one package was available. After doing our own research, we discovered the provider offers multiple coverage options, which were not disclosed to us--leaving us feeling pressured into accepting what was presented. Now, with our first payment due April 22, we have no fully executed final documents--only draft/review copies. Over the past week and a half, we have made multiple attempts to contact the dealership, but our calls have gone unanswered, sent to voicemail, or we were told we would receive a callback--which never happened. We have informed the dealership that we intend to return the vehicle, but at this point, it feels like communication is being delayed or avoided to run out the clock. To add to our disappointment, we have since found a 2025 Tesla with the same options, lower mileage, and a lower price than what we are currently paying. We will be uploading photos of the tire condition and the damage referenced above.

This is an honest review for Legacy Automotive in Old Bridge, New Jersey. I have recently purchased…read morea vehicle from this dealership in the past few months and this is my personal experience. If I had to purchase another car from them in the future, I would not. I was looking for a particular vehicle which Legacy advertised online. I stopped by the dealership to inspect, and test drive the vehicle. I was only allowed to drive the vehicle on the back roads behind the dealership. They said they don't have dealership plates for me to take it out on the highway. I was like "wow", it seems strange that a car dealership does not plates to allow customers to test drive their cars "that's crazy to me". After I came back from the short test drive we started to talk about the price for the vehicle. To my surprise I was hit with a PVP fee on top of the price of the vehicle plus the standard tax, doc, and DMV fees. This PVP fee was $2695 for the dealership getting the car ready for sale that they had explained to me. This includes a hundred point something inspection of the vehicle. Please read on from what I found after I purchased the vehicle that make it seems like a joke. Even after the bogus PVP fee they tried to tack on the purchase price, I negotiated the fee down and did agree to buy the vehicle. It took a few back and forth and we finally agreed on the selling price. I left a deposit and would come back to pick up the vehicle a few days later. When I came back to pick up the vehicle it was ready that time that I had scheduled, and I was out of there within an hour. Quick advice if you have a bank cashiers check ready the closing would go quicker because you don't have to sign additional paperwork. I came home and inspected the vehicle a bit closer because I am mechanically incline and knew what to look for. Now you remember the PVP dealer prep fee that I was supposedly getting charged? Upon further inspection I found out that these people did not even do the things they had mentioned. First the coolant level in the reservoir was empty. The car could have overheated if I was driving longer. Second, the brake fluid was at the minimum line, and they did not top off the fluids. Third, my TPMS light was on during the test drive, and I thought they would fill air in my tires. I had to go fill in the air myself and luckily it was just air and not the sensors. What happened to the inspection that was supposedly done at the dealership? Guess what? It was never done and proof that their fee is another way they try to scam people to get more money. I wouldn't mind paying for the fee if the work was actually done and now, we know that it was bogus. Please beware of this fee. Here's the next issue, if you are in New Jersey you are given a 30 day temporary plate. During the last week that the plates was going to expire, I called the dealership asking when should get my permanent plates. They just kept telling me its processing and will call me when it's done. After my initial temporary plates expired I called them back and asked if they can get me new temporary plates. The answer was "no" I can not get new temp tags. I asked them if I get pulled over by the police what do I tell them? The rep said the dealership will pay for the ticket. Again strange to me that instead of giving me new temp plates they will pay for my traffic ticket? After 6 weeks my purchasing the vehicle I finally got my permanent plates. This is after all the phone calls and them avoiding me. Someone actually put me on hold for 20 minutes and then hung up on me. This is bad business practice for anyone to do that to their customers. On a side note, I did not drive the car for two weeks because I was afraid of getting pulled over by law enforcement. I actually did the dealership a favor by not risk driving with expired plates. Luckily, I had another vehicle to drive in the meantime. Other customers who does not have a second vehicle will run the risk of being stopped by police. Overall, I liked my vehicle but not like the purchase process. Funny they advertised their service department can service all type of cars and needless to say I won't be bringing it in for service. From the bogus extra dealership prep fees to the long time it took to get my new permanent plates I would not come back to purchase another car from them. Even if the price is good, they will hit you with the bogus inspection fee that they do not perform on the vehicle. There are other people on these reviews who also went through the same experience. The dealership might say this is an isolated incident, but others posted similar experiences if you guys do your research. Buyers Beware is my advice.

Legacy asked for a $7k deposit, they assured would be returned, to hold a vehicle while I flew into…read moretown and take a look. When I got there the vehicle was not at all as described online, so I passed on purchasing it. It has now been 12 phone calls and a month later and they now hang up on me when I call. DO NOT buy a vehicle from the skeezeball salesmen. They are dirt thieves through and through.

Payless auto sales aka Trophy Auto Lounge : This dealership's pricing practices are extremely…read moremisleading and designed to lure customers into predatory financing. The vehicle I looked at was advertised online for $11,298, but once I arrived things changed quickly. The out-the-door price for a cash purchase jumped to over $18,500. The reason? The advertised price only applies if you agree to finance through the dealership under their terms. If you want to pay cash, they start piling on non-sense add-ons and fees such as transport charges, warranty packages, and even something called a "finance coupon recovery" fee. These are essentially penalties for not financing the vehicle through them. When I declined all the unnecessary extras and said I was only willing to pay the vehicle price plus legitimate costs like sales tax, title, registration, and their already outrageous $995 doc fee, the total came to about $13,480. Instead of working with this honest price structure (which they argue is their website disclaimer), they came back and said they would "meet me in the middle" at $15,000. That tells you everything you need to know. The advertised price is not a real selling price -- it's simply bait to get customers into the dealership so they can pressure them into high-profit financing agreements where they likely make money from lender kickbacks and inflated interest rates or when paying cash attempt to pad their pockets additional profit charges. Make sure you read the fine print on their website carefully before wasting your time. This dealership advertises artificially low prices that are simply a get you in the door advertisement and have no intention of selling any vehicle at the price unless they can rob you somewhere else during the purchase. Transparency and honesty matter when buying a car, and unfortunately, I did not find either here. Finance Coupon was the funniest additional charge I have come across in a while. This dealership appears to be engaging in the exact type of deceptive pricing practices the FTC recently warned 97 auto dealership groups about. The advertised vehicle prices seem to apply only if customers agree to use the dealership's financing, while cash buyers are suddenly hit with inflated pricing, unnecessary add-ons, transport fees, warranty charges, or other questionable costs. The FTC has made it clear that advertised vehicle prices must reflect the true "all-in" price available to all consumers, excluding only government taxes and title fees -- not conditional financing incentives designed to push buyers into high-interest loans. Advertising artificially low prices to lure customers in, only to change the terms based on financing, is misleading and undermines consumer trust. Unfortunately, they specifically want uneducated consumers to purchase from them. The sales staff was nice but are unfortunately the face of the ownerships deceitful practices. It took a lot of restraint on my part not to interfere with the customers next to me who were getting robbed and had no idea.

STAY AWAY FROM THIS PLACE!!! I went there to look at a Acura…read moreMDX 2015 advertised at $11,197 with all the additional charges they had on it $7000 when over the advertised price, BAD customer service, the girl that helps us, the one with curly short hair, so unprofessional, ignorant and rude, they don't work with you with the price, if you don't buy the car at the price that they want, they quickly move to the next customer.

Me and my fiancé went to look at a car. We loved the car and my fiancé wrnt the next day to buy the…read morecar . He had the car for two hours and check engine light came on . Je called the sales people and wanted him to tale car to someone in Bayonne to look at it stating it's just a sensor but in all actuality it was the timing chain ( which is not a quick fix). He took car back and demanded his money in which he paid in cash.. They gave him a check instead of cash . I will never refer anyone to them mainly because we asked before we bought car if the timing chain was changed the dealer said yes they cars are throughly checked before they put them put out on lot .

Purchase a vehicle from them in February Vehicle has a lot…read moreof pending issues that are not covered through the warranty provided Warranty does cover anything

Great service, extremely satisfied customer. Would shop again with Vitale Motors, they are the best…read morein the business

I am a plumber and this is my second utility/box truck bought from Vitale In last 3 years. I have…read morehad 0 issues with the first truck and second truck so far so good. I come from Maryland to get the trucks. Scott made the purchase very easy and I liked dealing with him so much that I decided to go back for my second. Dealing with him is like dealing with an old friend. Lou from the bank they use is also great and easy to deal with. I'll be back for my third truck when ready. Mike, Pleasant Living Plumbing.