After going through two previous mechanic shops trying to fix a misfire issue with my car, I was…read morepleased to find A1 who were able to resolve my issue. Not only did they fix the main issue with my car, they informed me of a separate problem with my wheel which I wasn't initially aware of. Repair cost half what the dealership quoted me. Professional and Honest mechanics.

We have been taking our cars to Pete for over 15 years. He has serviced our Volkswagens, Acuras,…read moreHonda, & Mazdas. We've just purchased a Mercedes and will rely on Pete for that too. As quoted in another review, he is not warm and fuzzy. If you need someone to stroke your ego you may need to go someplace else. Pete is your guy if you need someone to fix your car, do quality work, stand by their work, and provide an honest diagnostic all at fair price. Yes, he does stay busy, it is a small shop, however, every car gets his full attention. He is worth the wait, if you can plan ahead.

Amazing amazing amazing service . I came in looking for help in a dire situation . They immediately…read morebegan working diligently , effective and efficiently . Was able to make a proper purchase ! If you are looking for your car HIGHLY RECOMMEND WITH AN AMAZING SELECTION . Kristina is extremely helpful and answers all questions !

After having a terrible experience at the Lexus dealership next door, my experience at Open Road…read moreVolvo in Edison was a complete breath of fresh air. My Salesman, Ken was superb from start to finish. He was professional, knowledgeable, honest, and genuinely focused on helping me find the right vehicle without any pressure. He made the entire process smooth and enjoyable. I ended up getting a great deal on a beautiful 2026 Volvo XC60, and I couldn't be happier with my purchase. The level of customer service I received was outstanding and exactly what car buying should be. I highly recommend Ken and the team at Open Road Volvo. If you're looking for a new Volvo, ask for Ken. I recommend him 100%!

Let's just say they can get the donkey of the day award from C the G! Sales hound you all day with…read morebs offers just to get you in the door knowing good and damn well they can't complete the deal. The service people are rude and could care less that my car was purchased there. Calling the phone sends you to online sales. Pressing 0 send you to online sales. Calling service send you to online sales. Besides the horrible dealership experience. My cars infotainment system constantly shuts down and needs to be restarted with a long press as I had to google and find out since service can't help. It may be one of the safest cars on the road but it's technology sucks and the Edison Volvo sales not service doesn't make it better

I needed the clockspring of my 2015 Passat repaired. The good news was that the repair was under…read morewarranty, and the work could be done at no cost. I learned the news from an excellent video sent to me by the expert sales manger Jordan and the highly skilled mechanic Omar. Both men treated the matter with utmost professionalism. They also examined the car's interior as a whole and recommended repairs in a very convincing but not "pushy" manner. I could not have had a better experience. Really, hats off to Jordan and Omar for their courtesy, competence, and flawless work!

I brought my eGolf in for a 40k mile maintenance. I also brought it in because I got hit with the…read moredreaded VW trunk latch problem (and mine is one-step more complicated because my emergency release doesn't work). I also told them I have a leak in my wiper fluid line (froze over the winter). Good: they were fine when I said I just did my own cabin filter and I did just have to put in a new 12v battery myself. They were friendly enough and the facilities are nice. Bad: There wasn't really any follow up on the maintenance. I had to ask a bunch of question like is my HV battery okay, any defective cells? ("Yep it's fine" was the answer). I got a survey afterwards asking if I got any video footage of the repairs/maintenance so I'm not sure if I was supposed to or not? I was quoted $3k to fix the trunk because they said they would have to break the backup camera in order to acces the latch. Seems weird since you can clearly take out the panels in the trunk while the door is closed and access the latch there. They said my wiper fluid line was fine. Once I drove off, I tested it out and it was still leaking (leaking on my foot while on the pedal!) This is a very obvious leak, but somehow the mechanics missed it? They simple wrote on the paper work that the "wiper fluid was working". Well yeah I'm able to spray it, but the problem is it's leaking INTO the cabin. So I had to bring the car back and the woman was nice enough, said she would bring it back to the mechanic to look at. Bad news: apparently it would be $400-$1000 to fix because they "don't know where the leak is" and may have to take the entire dashboard out. So you would think they would check if the leak were somewhere super accessible right? If the leak were there, then they could tell me and it would be on the lower end of the quoted cost. If they couldn't see the leak in the accessible spot, then they could conclude that they probably have to remove the dash and then it would cost on the upper end of the quote. Nope, they just told me and sent me on my way. And worst of all, when I went to pay for the maintenance, I was told they would charge me 2% to use a credit card! NEVER in my life have I ever heard of a car dealership nickel and diming customers for a credit card. And that's on hundreds, possibly thousands of dollars of service! Some way to treat customers right? So I had to move some money into a checking account like a goon just so I could avoid a 2% fee. A good way to make your customer feel like a moron. When VW advisors texted me asking me to fill out a survey, I told them my concern with the credit card and they simply responded "It's company policy. Credit cards cost us 6% plus to process. We try to keep the processing fee as low as possible. It prevents us from having to raise all of prices." Excuse me?! Since when were card processing costs my problem as a customer at a car dealership?! Simply obscene. I clarified whether this was VW company-wide policy or just that dealership and they said it was just them. So I guess that makes my decision for me: won't be going back there!

NO ONE WILL ANSWER THE PHONE FOR SERVICE OR PARTS DEPARTMENTS!! Sales of course answered and when I…read morestated "do you have anyone willing to answer your service or parts phone?!" the man proceeded to then make it seem like he couldn't hear me because of a bad connection (I had perfect service and could hear him just fine) ...then he just hung up on me ... I grew up in a car dealership ... this place is trash.

I only know about their shoddy service. My Ford was towed there because it broke down 5 miles from…read moretheir dealership. After charging me $500 in labor alone, my "fixed" vehicle broke down the same day. Towed it back. This time they said it was something else. Cost me another $1600. They told me it would be fixed 6 days later. On the 7th day i left 2 messages, no return call. On 8th day, called again. No return call. On 9th day, someone answered. "The wrong part came in" whoops! 3 days later I finally got my car. Zero apology. Zero attempt at making things right. Whatever you do, never ever take your Ford here for servicing. It's an incompetent clown show and I'm being kind. I give them 1 star because I'm not allowed to rank them lower.

I have known Justin @ JZ for the last 2 years or so. During that time, he has serviced several of…read moremy vehicles including customizing headlights to my needs. His advice has always been economical and his work efficient. Moreover his work comes with warranty which I appreciate. I am pleased to write this positive review for this business.

I can honestly say that JZ Auto Worx is the best auto repair shop I've dealt with. Justin (the…read moreowner) took car of my dad's car when it desperately needed repair. As someone who knows next to nothing about cars, he was extremely transparent & honest about what needed to be done & how long it would take. He took me through the entire process with great ease. I never had to do a follow-up because he updated me pretty much every chance he could; he even sent pictures. Amazing work ethic, trustworthy, & the best repair shop. Highly recommend the place !

This place saved the day! My car wouldn't start on a Friday morning and I called several mechanics…read moreto get a feel for my options. All of them told me they couldn't even look at the car until the following week. I called Quality and they said, "we don't play games, we can look at it today." Music to my ears! They helped me get a tow, suggested I talk to my insurance about reimbursement for the tow (good call, I can submit for a reimbursement!), looked at AND fixed the car on the same day. The prices were reasonable especially for the amount of work that was done and how quickly they did it. They even had to go pick up a special part for my car. Their communication and customer service is the best I've ever received from a auto shop. To top it off, they gave me a little bit of a discount off my total bill which was a nice surprise. I'm relieved to have found a good shop in my new area. Thanks everyone!

had a hitch installed for a bike rack. waited there 4 hours for it. 3 hours into it, they offered…read moreme a loaner car for me to go get lunch or a drink. like they couldn't offer it 3 hours earlier? I went for a ride to pass time. then I waited another 45 minutes. they gave me some song and dance of it being a hard install. apparently me being a woman, shouldn't know any better. but I do know better. they were just doing other things before mine, and then at 12:30...they break for lunch and pretty much tell you to go screw until they are done. I used someone else previously, and sorry I didn't go back there. this place also gave me one price over phone, and then it was more when I went to go pay.

Frank, John, Sam and the entire family at Advantage Motors are by far the most honest, fair, and…read morereliable people in the used car business. I'm on my 3rd vehicle from Advantage and have had zero issues when it comes to maintenance, transparency, and recommendations to fully extend the life of my vehicle. If you're looking for a great deal, lifetime relationships, and trust in purchasing your next vehicle look no further than Advantage.

I had been bringing my old car to the mechanics at advantage for years, after I had a…read morerecommendation from family that had been going here wayy longer. Such reliable service as mechanics and never looking to push your pocket. When my last car got totaled in flood damage during hurricane ida, I had to buy a newer car. This being my third car now in life, I went with advantage because I could trust the cars were well taken care off. I walked out with a reliable car with an extended warranty at a good price! They were amazing at working with me through everything including financing. There was a great selection of all makes and models and even a Tesla for sale. Overall great to shop for cars or take your car here if you have a problem!