My husband found and spoke to Toria's to set up a move-out clean for the home we were renting. The price was reasonable and Milan was totally wonderful! She started at one end of the house and just worked her way to the other end, cleaning as she went! The property manager who was there about 4 days later commented how clean it smelled as the first thing she said! Really terrific job and we would recommend Toria's and Milan to anyone! We hope to hire again once we figure out what we need. Great experience! read more

WOW! What a treat! Brittanie came to work miracles on my house for three hours! My house was sparkling, kitchen awesome, bathrooms the same, along with carpets, bedrooms etc. I went out to lunch with friends and it was like a three day vacation to come in to the "clean smells" and wonderful house. YaHoo!! You bet I will have Brittanie again but right now I'm not cooking or messing so much as she got it so clean. What a worker! Thanks so much Brittanie (*wonderful one!). Much apprecation and thanks. Sincerely, Carol Raddle read more

This is my third (!) review of Toria's. It's warranted, I think, because the last review was years ago now. I own a number of rentals and have also used Toria's for cleaning my own homes since 2003. I can't recommend this company highly enough. Their rates are incredibly reasonable compared to other outfits and their office staff --Paula who runs the Portland office and Kelly who runs regional -- is impeccable. They have such integrity and care so much about both their customers and the cleaners who work for them. I love that they only use the one cleaner-at-a-time approach which I believe yields a much more thorough job. I just love Toria's! read more

If you are thinking about getting your house cleaned I would NOT recommend Toria's Housekeeping service! My fiance and I have used their service on and off for the past 2 years and have had multiple issues with them; from housekeepers not showing up on time to not showing up at all when they were scheduled to clean, yet we kept using Toria's because of the price and convenience. Most recently, Toria's sent Melissa to clean our house for 4 hours and aside from the underwhelming job she did (I left a list of about 5-6 things to accomplish in our 2000 sq. ft. house and only half of the list got done) our house was burglarized the very next day! The robbery occurred while our dog was out with the dog walker. Because of this experience, I don't think we will ever be able to trust another cleaning service. Please use caution before hiring Toria's! read more

Excellent service! I've always been a bit uncomfortable with cleaning services, because the communication always seemed poor. Toria's communication has been excellent from start to finish. I submitted a request online, and received a call within an hour. She explained to me how their service worked in detail, including that you pay for time rather than tasks. They work from a task list you provide, going from the top of the list to the bottom, initialling the finished tasks as they go. They also use your supplies and equipment, which is great because I have scent allergies, and also it limits the spread of things like fleas (I have cats). I wrote up a fairly detailed task list, gathered their recommended supplies to fill in the gaps in what I already have. I then got a call from both cleaners the night before, confirming address, making sure again that I understood how they worked, and taking extra notes (Don't let the cats out!). I couldn't be there on the day of, so I was worried that they might have problems or questions, but I did not receive any calls during the service. I was a bit worried, but when I got home, everything was perfect. They completed almost everything on my list, even though I thought it might be far too extensive. The few items they did not finish were my lower priority items, just as I expected. The place smelled fresh and clean, and every surface had been cleaned very well. They piled up the rags next the the washer, and left everything in it's former place. They left receipts for my checks, and left a couple of notes on the task list (They ran out of paper towels, and thus couldn't clean a couple of the windows, and I hadn't listed vacuum the hallway, so she listed it and initalled it). Another example of excellent communication, with just the right amount of initiative thrown in. I will be using Toria's again. Mandy and Courtney, I'm glad I trusted my house to you two. Very well done! read more

I couldn't be happier. I had the pleasure of meeting Rita the 1st time & she was outstanding! A few days ago, I had the pleasure of meeting Chelsea & Cricket & they were absolutely AWESOME! (Not that Rita wasn't). They were on time, spent time with me going over the layout of the house & the priority of tasks to be completed & they were anxious to get to work before I was finished talking (not a bad thing). They immediately got into the "down & dirty", my house was a complete mess, I have back problems & there is a lot I cannot physically do - I felt shamed due to the condition, & neither said a word. I actually phoned Kelly while they were still here & told her I was going to keep them! Socially, professionally, & thorough aren't even really enough words to describe these two. I shouldn't, however, given names 'cause I'd like for them to be available when I want them & not to be tied up with other clients! Best wishes ladies - we'll be seeing each other again. Thanks a ton Kelly, you did outstanding at selecting the perfect people to fulfill my request. :} read more

Toria's came in and did a stellar job! They were very reasonable in price, and when finished they had done all that was expected and more! I have used other services, with lots of breakage and working on their own agenda instead of doing what I needed done. Toria's went above and beyond! read more

Outstanding service, both in quality of work and ease of accessibility. You cannot beat the value of Toria's. I did not realize how nice my kitchen could look until my husband surprised me with a thorough clean! Katarina is absolutely fantastic! They hire professional people and ensure that they have a good understanding of what you are looking for in house cleaning. Kelly (President) is a wonderful resource of infomration. We are getting ready to move, and plan to use them for a deep clean of our house prior to showing it. Have recommended this company to many friends and relatives. read more

I am disabled and haven't been able to keep up my house cleaning. They came out and went above and beyond to make our house look and feel wonderful again. I can't tell you how much this means to us - thank you both so much! Having a clean house makes us feel so much better. read more

I found Toria's Housekeeping on their website and decided to contact them for my move-out cleaning based on their great reviews. I was not disappointed! Kelly was extremely easy to work with in making all the arrangements. Damaris was very professional and knew exactly what needed to be done. She did a very detailed and through cleaning. The house was spotless from the top to the bottom. Plus their rates are very reasonable. Thanks for the job well done. I highly recommend them. read more

I've worked with Toria's a few times since my last review, and I keep having great experiences. I hired them for a four-hour cleaning last week and my house is absolutely spotless from top to bottom. It's also helps so much that the owner and people who do the actual cleaning are super friendly and helpful. I highly recommend calling Toria's! read more

The worst housekeeping service I've ever used. First, they sent me someone that doesn't know how to read cleaning product instructions and filled my house with chemicals fumes from oven cleaner right at christmas time, next one gal used my very nice metal serving bowl as a "bucket" for cleaning the floors!! (I have a cleaning bucket!!) The metal finish on the bowl was ruined and I could never use it as a serving dish again because she put floor cleaner in it! Also, to rectify one of the situations they gave me a free cleaning and I again was baffled at the professionalism and quality of cleaners they kept sending me. Again, these people were not trained and one gal tried to push her catering business on me as I told her we were having a party the next day. Oh, and one gal told me flat out, "That they don't hire people with experience, and they are lucky if they show up, and most have drug problems!" So, for all the positive reviews...I have no idea what you are talking about. read more